bathroom was clean and well stocked, staff very accommodating to early check in and other requests

parking- too tight and not enough

stayed two nights- no check in for room service or replenished room amenities

parking - a row of parking spots is being used as a patio

the breakfast was not included.

they greeted us with a warm welcome & accommodated us with an early check in

happy for laundry facilities

all around i liked the staff they were friendly i also liked the kitchen

kitchen generally well furnished and staff gave us dish soap as needed so that was good

breakfast was ok, nice assortment

they gave us an early check in. the room was large and the breakfast was very good.

early check in time was a real bonus the suites were spacious and well appointed

update areas of wear and tear. gym could use a standard exercise bike for my purposes.

breakfast was excellent, staff were friendly, rooms were spacious and comfortable.

the eggs were visible only if you are planning to eat cold cereal for breakfast

staff were helpful, needed early check in and they helped with no problems

breakfast was great dog occomodations are good

breakfast was generous and delicious

breakfast was great, and the outdoor pool was clean with lots of chairs around it

breakfast was great, and the outdoor pool was clean with lots of chairs around it

they accommodated our request for early check in so we could get

clean, immaculate room service

the wifi was not strong or spotty, the tvs could be updated to smart tvs

pool breakfast restaurant room staff late check out

pool breakfast restaurant room staff late check out

liked that they accommodated my busy work schedule and gave me both early check in and late checkout

the breakfast was outstanding, and being able to choose from 3 options was amazing, having 3 kids who all eat differently

location, pool, breakfest.

the dining room closed @ 2pm, bar @ 5pm

i wish the pool had been open but that was out of their control.

he was able to get me an early check in and assisted me with the check in process

hangers in closets, a regular coffee maker, larger variety of kitchen utensils, grab bars in the bath tub so old folks can get out, and a non slip bath mat

apartment itself has a nice layout and it is nice to have two bathrooms and laundry facilities

the location was also great to visit both kitchener and waterloo, and it was a good base to visit the surrounding area, including niagara

location, parking and unit were all great for visiting kitchener comfortably.

we had requested early check in and they were happy to accommodate

no pool, gym or in-dining because of covid provincial closures but i understand.

kids were screaming and yelling making the stay not relaxing at

property is well kept, very clean, great bar and restaurant

many kids running around

clean, big room, good bfast , we got early check in

the pool and gym are perfect

my kids enjoyed the breakfast and always looked forward to coming downstairs for breakfast

the pool and the gym are great.

the pool was wonderful we were able to go for a mid evening swim

i wanted to surprise my partner with birthday decorations, etc, by going early

checking in at the restaurant and bar with my luggage.

i had no big issue looking for the staff but had to walk to the back bar to find him others may get confused and walk out etc

room we were in had no windows, only skylights in kitchen

great king bed and king pillows, fully equipped kitchen with top quality appliances, big screen tv, western pub next door had great food and