they accommodated our request for early check in so we could get

clean room, nice gym, great pool only stayed one night but could have stayed more.

alley - which was broken, the arcade, which also had many broken games, as well as the mini-golf

giene)

the food at the restaurant is horrendeous, don't bother with room service nor breakfast.

they gave us an early check in. the room was large and the breakfast was very good.

early check in time was a real bonus the suites were spacious and well appointed

the eggs were visible only if you are planning to eat cold cereal for breakfast

laundry machines didn't work properly

aware of how that could have been; still lots of single use plastic being used in bathroom and kitchen

he was able to get me an early check in and assisted me with the check in process

dec 23/24 night the go trains stationed beside laundry buildings grew so loud lasted from 3 am till 6 am - i thought there literally was a

the location was also great to visit both kitchener and waterloo, and it was a good base to visit the surrounding area, including niagara

the kitchen has everything you need to prepare meals

great communication from the laundry room management

we had requested early check in and they were happy to accommodate

kids screaming and playing hockey outside of our room and running up and down the hallway

in the quality of room service breakfast, but when we mentioned this at checkout they took it off our bill, so

wifi never worked for us

ordered room service

staff were helpful, needed early check in and they helped with no problems

pool had debris it it and could have been cleaner.

the place had everything including breakfast and a pool

very comfortable beds. staff was very polite,breakfast excellent.

the pool

clean, big room, good bfast , we got early check in

very clean and warm pool...breakfast offerings were beyond expectations.

lovely place, nice pool, breakfast not bad, great to walk to the farmers market.

also, the hotel common area includes a bar for day / evening relaxation

some noise from kids.

i wanted to surprise my partner with birthday decorations, etc, by going early

room we were in had no windows, only skylights in kitchen

the location, the check in, proximity to the parking garage, full kitchen with necessities

the bar attached to the hotel is also excellent and food and drink are well priced

lady glaze doughnuts, tommy cheese shop, and 1881 steakhouse & burger bar were fantastic

hard unfortunately:( we booked about 3 months in advance and unfortunately we could not get a early check in when we asked

many thanks for the early check in, it made all the difference to my stay

i was accomadated with early check in, the staff were very accomadating. rooms were clean,

great stay and even asked for a late check out.

has everything that is essential without paying for amenities that i don't use: pool, gym, bar, or business centre

bathroom was clean and well stocked, staff very accommodating to early check in and other requests

parking is out back so you have to walk through the patio and the restaurant carrying your luggage

pets are allowed in the hotel

*free parking

the facilities worked well and wifi was strong