staff were helpful, needed early check in and they helped with no problems

the pool

really good breakfast too

breakfast was great dog occomodations are good

breakfast met our needs and easy to find

they gave us an early check in. the room was large and the breakfast was very good.

early check in time was a real bonus the suites were spacious and well appointed

update areas of wear and tear. gym could use a standard exercise bike for my purposes.

pool wasn't open due to repairs, but the gym was well maintained

breakfast was great

they accommodated our request for early check in so we could get

concerned by the fact that the wifi was not 100% effective

poor wifi.

the room was well maintained and clean. wifi was good. bed was awesome

breakfast and coffee was delicious

he was able to get me an early check in and assisted me with the check in process

because it was an apartment it had a kitchen so you could make meals

the location was also great to visit both kitchener and waterloo, and it was a good base to visit the surrounding area, including niagara

difficult to get any response to allowing late check out and additional key fob

clean , modern, kitchen was great.to have as well as laundry .

bathroom was clean and well stocked, staff very accommodating to early check in and other requests

com) then billed 250 dollars for pet and deposit

parking lot is tight, but still convenient.

not enough parking. had to wait a long time for 3 salads and a kids burger.

parking was tight

we had requested early check in and they were happy to accommodate

many kids running around

issue during the stay was that due to circumstances outside the staff's control their fitness centre wasn't available to use

in the quality of room service breakfast, but when we mentioned this at checkout they took it off our bill, so

restaurant is lovely and bar area is pleasant and perfect for hangout with friends

i wanted to surprise my partner with birthday decorations, etc, by going early

the location, the check in, proximity to the parking garage, full kitchen with necessities

lady glaze doughnuts, tommy cheese shop, and 1881 steakhouse & burger bar were fantastic

issue was the club music from the bar but it ended at midnight

to have a full kitchen was amazing we forgot our breakfast items :( at home to make breakfast but loved the space

they greeted us with a warm welcome & accommodated us with an early check in

the kitchen was gorgeous and the hot breakfast was excellent

to covid the kitchen was closed, but i was pleasantly surprised when i was provided a to go breakfast with a

kids were not fans of the breakfast, also when i called to book i was told the pool was open,

all around i liked the staff they were friendly i also liked the kitchen

liked that they accommodated my busy work schedule and gave me both early check in and late checkout

our room was next to laundry room and was noisy

the pool snd gym room was nice

the pool, the breakfast, the location , rooms

and having older children it was great staying in a quiet zone during a hockey tournament with kids running around the hotel

clean, big room, good bfast , we got early check in

was a lot to choose for breakfast

breakfast was good. location great for going to market. easy to get to, lots of free parking!

large gym as well

dinner and drinks at das bar in the hotel was excellent

early check in most appreciated. close to an excellent pub, great food reasonable prices.

rooms are clean and early check in

very clean and large room. nice pool friendly staff. early check in was superb!

early check in is rare these days

booze on site but somedays closed bar and food

front desk staff member i dealt with was super friendly, and accommodated an early check in so we were able to dress for a wedding we were going to

no pool and not enough handicap parking.

were nice and helpful coins for machines available but kids especially the group that was there that week we're specially destructive loud noisy

the elevator wasn t working and the back parking lot entrance really needs an update, it looked grubby

it was a very clean, cozy room. 2 queen with fridge and micro. parking was easy and free. quiet.

they made our early check in request work

the pool the room and the breakfast

if i had to make a “complaint” about this particular hotel was the size of the pool

the pool was a fantastic option to have

aside from the room itself, both the pool and breakfast were really good

the staff that we ve talk to is helpful and nice since we are inquiring what are early check in option since we are arriving early morning from the airport

the hotel staff did their best to get us an early check in and were able to direct us to the wedding which was only a few

get an early check in even though i asked days in advance

loved the many options at breakfast. loved that the room had plates, cups, etc.. for us to use.

there was no restaurant nor room service.

check in was quick - i requested early check in and we were able to check in when we arrived at 2-30pm

breakfast was awesome. great menu options available. staff was helpful and courteous.

pool was not open

swimming pool was closed

stayed one night on our way through the area but room was comfortable and clean and breakfast was great (pancake machine

early check in.

didn't care for the eggs or hot meat, but a free breakfast is a free breakfast!

the breakfast was amazing

was in the prefect location for my event i was attending , very quiet, clean, comfy bed and the breakfast was great everything was fresh and the coffee was great

breakfast was hot and plentiful

early check in was not available

early asked for early check in

early check in .

the front desk also accommodated our early check in which was very much appreciated

clean we will stay again if we re in that area the staff were very accommodating, we asked for early check in and they made it