friendly staff and sorted us with an early check in

the receptionist/ bar staff member was super friendly and even though there was something not working in the room and

the staff are lovely and pleasant, so helpful the young lady behind the bar is a credit to the place

the bar staff were very helpful in organising us a taxi

time in the bar the singer was excellent halfway through we got free shots, nice gesture

the staff were accommodating to our every need even supporting us with an early check in due to needing to attend a local wedding

breakfast with lots of options -also had a superb lunch in the restaurant

breakfast, very comfortable bed, spacious bathroom - with a bath

breakfast excellent, location central

beautiful room, delicious breakfast and very helpful staff.

early check in

room was immaculately clean as was the kitchen area

i loved the kitchen

were in room number 8 and found the kitchen a very good idea and very close you are able to have as much or little as you want without

it was great having the kitchen

as i was coming in from the airport at an early hour, i appreciated the early check in

great accommodation, jill and elisha bar staff were brilliant nd made me feel very welcome

lovely bar downstairs

only thing i would suggest is to change the bar that holds the shower curtain as it falls down.

fantastic bar downstairs, no noise from it

breakfast was good. we also got an early check in which was really helpful.

the room service burger wasn t exactly a 5 star type burger

no alcohol drinks allowed in spa pool only in spa garden

neve in the cocktail bar awesome she was funny and can make any cocktails you want even if it s not on the menu we

pool tiles could do with a clean

early check in

the staff arranged an early check in which really helped me to get ready for my sons wedding

staff all very welcoming and helpful ,and huge thanks to the reservations team for arranging early check

room available for early check in

didn't know about in advance) where there were several pathways, a lovely surprise to walk before breakfast - and good the breakfast was

staff were friendly and accommodating and made sure our room was ready for early check in

great location, bar and staff.

in room 1 with the bar underneath however ear plugs supplied and music finished by 11 pm and very quiet after that

the breakfast was also very delicious

we ordered breakfast the day before for the morning and the food was also wonderful

staff from reception, bar and breakfast , early check in which was a bonus, great bar with breakfast exceptional, looking forward to next

the hotel accommodated my request for an early check in free of charge

were attending a wedding so needed an early check in time hotel rooms were ready so this was very helpful se were able to get ready and

continental breakfast being on a tray outside bedroom door, great location for the hotel and the bar menu and food was very cheap and fab value

the kitchen/ breakfast area didn’t know we had booked breakfast so had all been packed away

accommodated us with early check in as we were going to a wedding, thank you

but they opened the bar early which was appreciated

nice place for a rest. chambers are really comfortable and breakfast is wonderful.

really friendly staff, brilliant meal and breakfast was perfect. will definitely return.

isn't something we didn't like but just to say there was noise from the bar but to reassure fellow travellers it seems intrusive but was quiet by 22

staff accommodated a 45 minute early check in - albeit reluctantly

i had no hotel info for meals, room service, spa facilities, etc, in my room - mentioned it twice, and still yet to see it

the wifi was a bit slow and the food was really good but a bit pricey.

did not have a separate option for kids breakfast. paying the same for all did not make sense.

plenty of car parking

requested an early check in was no problem

breakfast was room service n not red hot

plus there was plenty of parking on site

the bed is very comfortable and spa bath massive and luxurious

and bathroom had everything we needed, hot tub, hot and clean, sauna in room fantastic, a mini spa all in one, five star property

early check in

managed to get us early check in

very accommodating allowing for an early check in, lady on reception very helpful. very clean.

and facilities good ' breakfast was very good ,great choice staff were pleasant asked for an early check in which was

late check out... also accommodated an early check in!!

manager also met our request for early check in

even though there was a busy restaurant and bar underneath the bedrooms, never heard a thing from downstairs

great bar with pool table and tv. lovely restaurant. great size and very clean rooms.

the bar served great beers and the local company was super friendly and accommodating

bonus of a nice bar and excellent bonus of an indian restaurant attached to the hotel/pub

we requested an early check in, as we were attending a birthday lunch and were contacted within half an hour to

delicious breakfast in local pub

have liked to have had the option of having breakfast there

our room had kitchen facilities

no breakfast and checkout early at 10am, (although i could have requested a later checkout)

the early check in - our room was available 3 hours early, to the friendliness of staff, all were were

drinks at the bar cost 40, a little pricey but this is not a budget hotel

room was luxurious and breakfast was amazing - great variety

i ate in the bar which had a good selection on the menu and i feel fairly priced

us back within 10 minutes, upgraded our room, fully refunded our stay, and included complimentary breakfast

was delicious and plentiful, asked for early check in and this was facilitated

breakfast was a little disorganised no menus and wet floor still cleaning bar area was bit messy

staff, the room, the food including a great breakfast and the friendliness in the bar on an evening

friendly bar maid for check in and breakfast services

loved it i asked for extra tea bags and was given about 20 of them staff so pleasant and nice late check out no extra cost got loads of work done and drank some of that tea

emailed to ask for early check in and our room was ready as soon as we arrived

staff very friendly, good location, excellent breakfast and food

parking was limited to the layby outside which only a few cars could fit in this wasn't a problem

breakfast was amazing, everything you could think of in a full english was offered

bar downstairs served a great range of beers and the breakfast was spot on

early check in as was in the area for a wedding, after a phone call to the hotel they arranged for

was nice , clean, not far from the restaurant, car park staff on the bar were great breakfast was

it says on the tin- spotless, comfortable, best john smiths pint at great value and a fantastic breakfast

great carvery and breakfast as we decided to stay over.

location is perfect for our visits and to have the option of the restaurant and bar with wonderful food is so convenient

staff where very friendly and accommodated my early check in without issue

you get the warmth and hospitality of a great b&b with the bonus of a fully stocked bar and excellent restaurant

parking a little more restricted than described

room was small and the bathroom very chilly; tiny tvs in rooms; bar closed before 11

parking in front of the accommodation

early check in

early check in without any fuss, and relaxed check out

if you stay make sure you have a few drinks in the bar - lets keep pubs like this running

feel of the building which is one of its great attractions there is a little noise from the bar and traffic in the street (the building is directly on the footpath) but not excessive by any

the bar was unreal so well stocked

great room, large comfortable bed. early check in no problem.

the staff were all so friendly and it was a bonus that we could get early check in before heading to a wedding

breakfast has many menus to choose from and tastes very good

the welcoming staff, the lovely english deco, the yummy breakfast to the cozy room

from the beautiful views from our luxurious bedroom to the delicious breakfast , and not forgetting the suoer smiley staff

and warm room, comfy beds, friendly staff, accepted early check in request

early check in closure time

so welcome and no hassle with a slightly early check in

early check in. room very close.

:00)

i requested early check in and luckily a room was available

dinner (mp white's) was excellent, as was breakfast (+) very friendly reception staff and wonderful breakfast (+)choice of cooked breakfast on top of buffet continental selection (+)room was fantastic and the breakfast was amazing (+)lovely room very clean breakfast was lovely staff were very pleasant (+)room, breakfast, location, friendly staff where all wonderful (+)lovely room, with lots of character. the breakfast was excellent. staff were very friendly. (+) the hotel was very unique and quirky in the rooms, very clean and the breakfast was lovely it was also my birthday and the hotel had my room decorated with a card, badge (+) best breakfast in a fantastic dining hall

the rotunda bar and grill are great with a nod to high end sense without being stuffy

spacious and comfortable rooms. king size beds. fridge and safe in room. free wifi

more explanation about fitness room and breakfast facilities, we only stayed one night and did not venture in the hotel to

an early check in which was super helpful

lovely bar downstairs with great cocktails, and the manager is a lovely chap

the bar has a great atmosphere we will definitely be

handy for where we needed to be, very clean, comfortable bed, friendly bar staff and fruit in the g and t

the staff couldn’t do enough when we arrived, had a drink in the bar and had a great breakfast

allowed early check in, great staff, great stay, amazing location

asked for early check in, which was arranged with a room upgrade

staff everything you want town centre quiet room super breakfast and staff attentive, nice bar and restraunt this was our second visit won't be our

had something to eat in the hotel bar, so it wasn’t to much of an inconvenience, though the kids were hyper about

the pizzas we got from room service were excellent

for a slightly early check in

the bar downstaire was super nice

two girls behind the bar are very polite and helpful

realised i was overcharged on my bar bill that was added to my room bill, didn't notice till i left

in keeping with the style of building, very warm in bar on a cold day/night

lovely breakfast and very accommodating with my early check in - thanks!

comfortable beds, great breakfast . allowed early check in.

rooms are spotlessly clean, friendly staff and a great pint and breakfast

was close to major roads, plenty of food outlets nearby, bar downstairs

from welcome fresh clean room people from the area who sat in the bar made me welcome

our stay, staff were so helpful allowing us early check in

service from the guy on reception who helped set up the kids beds and was so friendly and helpful he was

never used the gym or pool bcoz we were too busy

stay here again, and would pay for the facilities next time as there is small charge to use the gym and the pool

colin also organised taxis for us and checked out spa times, amazing service

close to town centre. early check in. free wifi.

gave us excellent early check in

early check in was not available as they were full which would have been useful

everything was clearly explained to us about checking out and breakfast in the morning

breakfast was so nice very helpful staff.would come back again next time i stay in hartlepool

stay, staff really friendly free upgraded room and bonus early check in

the room service menu was good with a lot of choices

was first class as described, eat in the golf bar, hotel restaurant and the oriental restaurant and the food was outstanding in all three

2) was fabulous with great views of the golf course

lovely place to stay for a get away for myself & my husband for our birthdays without the kids