gave us excellent early check in

early check in was not available as they were full which would have been useful

close to town centre. early check in. free wifi.

breakfast was so nice very helpful staff.would come back again next time i stay in hartlepool

had hoped to dine and sit at the bar without going out

emailed to ask for early check in and our room was ready as soon as we arrived

they were so friendly & helpful going out of their way to accommodate my visit, i used the bar also for a couple of drinks, prices were amazing

excellent bar food

had all that we wanted for breakfast and it was very good

breakfast was a added bonus

staff where amazing we where at a wedding at the old pump house 5 minutes away arranged early check in as wedding was at

it's a busy village inn with a comfortable bar area and rear beer garden

poole table and bar downstairs

town pub, pleasant clientele, great bar staff

food is served on the premises but they let you order food in to eat in the bar, they have various menus behind the bar

asked for an early check in and was no problem

charge for early check in to accommodate meeting travelling from a ferry crossing which docked at 5am even tho

early check in possible due to christmas.

great hotel, bar and restaurant. staff are fabulous.

great friendly staff. very clean. good food. great bar an beers

staff were friendly and accommodating and made sure our room was ready for early check in

we ordered breakfast the day before for the morning and the food was also wonderful

breakfast was exceptional, you choose the day before your visit which is a nice touch, so its ready

the breakfast in the morning was hot and fresh

food and ambience in bar restaurant very good

the hotel accommodated my request for an early check in free of charge

were attending a wedding so needed an early check in time hotel rooms were ready so this was very helpful se were able to get ready and

staff from reception, bar and breakfast , early check in which was a bonus, great bar with breakfast exceptional, looking forward to next

of the amazing little town of sedgefield and had the pub downstairs has sport on tv and friendly bar staff

very enjoyable stay. good bar food, with friendly staff, comfortable bar/ lounge area.

early check in

room available for early check in

the staff arranged an early check in which really helped me to get ready for my sons wedding

staff all very welcoming and helpful ,and huge thanks to the reservations team for arranging early check

hotel for a get away, comfortable clean rooms, lovely to walk around the lake, lazy in the bar with

staff were very accommodating, allowing us early check in and having great advice on the local area

arrive at 12 o'clock very nice early check in 5 pounds for all day and night parking your car

time i did stay for breakfast which was amazing - i had a cooked breakfst and criossant - highly recommended

we liked the late check out time

quiet, late check out time, staff were lovely and looked after our bicycles

stay, staff really friendly free upgraded room and bonus early check in

kids bunk beds were very wobbly and made a noise every time the kids moved which meant they

we paid 35 each to access full spa facilities from 3pm check in till 11am check out

not relaxing as kids swimming lessons taking place

comfortable luxury quiet peaceful. pool sauna jacuzzi steaming facilities amazing.

was delicious and plentiful, asked for early check in and this was facilitated

loved it i asked for extra tea bags and was given about 20 of them staff so pleasant and nice late check out no extra cost got loads of work done and drank some of that tea

friendly bar maid for check in and breakfast services

we had a nice drink in the bar when we got back

bar and dinner was terrific, cozy and the people were extremely nice

early check in given as the room was ready

clean room and massive comfy bed but still love mine ,great breakfast and cheap drinks in the bar , we ate at the hotel on final s night husband wanted the chinese curry and was going to out

well presented, room was adequate and well maintained, location was as perfect and easy parking

how to order room service etc

clean, tidy and very welcoming excellent breakfast and bar facilities

the staff were very friendly and accommodated our early check in

had a bar meal which tasted lovely and was hot

very friendly and helpful staff, excellent wifi, good beachfront location

kids thought it was posh as the suite we were in was very big

beds comfortable and had tv in room too and wifi available

our stay, staff were so helpful allowing us early check in

never used the gym or pool bcoz we were too busy

facilities staff couldn’t do enough for you we will use it next year for a golf trip

hotel and spa centre

never used the gym or pool bcoz we were too busy

staff where very friendly and accommodated my early check in without issue

stayed here to visit our daughter at the university and it s perfect - great location, easy parking, lovely staff and really clean and comfortable rooms

nice meals

mb shank and liver with bacon), first night for the bar staff who was really polite

parking could be a problem as no car park

comfortable beds, great breakfast . allowed early check in.

lovely breakfast and very accommodating with my early check in - thanks!

from welcome fresh clean room people from the area who sat in the bar made me welcome

breakfast, clean and tidy hotel

staff were amazing and very accommodating to our request for late check out would defiantly be staying here again in the

early check in without any fuss, and relaxed check out

early check in

if you stay make sure you have a few drinks in the bar - lets keep pubs like this running

feel of the building which is one of its great attractions there is a little noise from the bar and traffic in the street (the building is directly on the footpath) but not excessive by any

man behind bar so helpful on arrival showing me where to park

i requested early check in and luckily a room was available

lovely bathroom with large shower. comfortable bed. tea & coffee facilities and room service

i ordered a room service salad from the restaurant which was excellent but

spacious and comfortable rooms. king size beds. fridge and safe in room. free wifi

room service trays were left outside other rooms in the corridor for hours which smelt bad and gave

asked for early check in, which was arranged with a room upgrade

allowed early check in, great staff, great stay, amazing location

very friendly staff in the bar who were welcoming and fantastic with our little kids

gym just what i needed wifi fast

the gym and swimming pool are first class

an early check in which was super helpful

the staff couldn’t do enough when we arrived, had a drink in the bar and had a great breakfast

the bar has a great atmosphere we will definitely be

fridays is a early delivery date for the bar below so we were woken up earlier than planned.

handy for where we needed to be, very clean, comfortable bed, friendly bar staff and fruit in the g and t

manager also met our request for early check in

the bar served great beers and the local company was super friendly and accommodating

beds spacious rooms awesome bathroom excellent toiletries adequate tea bar attached indian

even though there was a busy restaurant and bar underneath the bedrooms, never heard a thing from downstairs

bonus of a nice bar and excellent bonus of an indian restaurant attached to the hotel/pub

the staff were all so friendly and it was a bonus that we could get early check in before heading to a wedding

great room, large comfortable bed. early check in no problem.

soaps and shampoo, conditioner and lotion, recently refurbished old mansion turned b&b, amazing breakfast

a little bit of class is the honesty bar with homemade creations

comprehensive breakfast

for a slightly early check in

two girls behind the bar are very polite and helpful

breakfast bar was ok but the milk was not cold enough for my liking.

realised i was overcharged on my bar bill that was added to my room bill, didn't notice till i left

in keeping with the style of building, very warm in bar on a cold day/night

:00)

- spacious, comfortable, cosy and a lovely view of durham *service - good service in regards to early check in and late checkout *

and warm room, comfy beds, friendly staff, accepted early check in request

so welcome and no hassle with a slightly early check in

early check in. room very close.

we had a fantastic stay including early check in

staff were amazingly helpful and facilitated an early check in; knowing the rugby world cup match was on

staff very polite and helpful,rooms well appointed,modern and very clean,good wi-fi connection,breakfast was a buffet but plenty of choice,did not eat in the

i liked the fact that they had a guest laundry where you could wash your clothes at no charge

the night team seemed really helpul in the morning as they helped me with access to the gym etc

great location, friendly staff and very accommodating with i asked for a early check in .

location, comfortable bed., early check in allowed helped us a lot.

golf room was very comfortable with a lovely shower room

early check in

staff were very friendly and extremely helpful during my stay, allowing early check in as well

on arrival we were refused early check in by the unhelpful receptionist and when we asked to use the spa she also refused with

all staff where so friendly and our room was beautiful big comfy bed, room service was delicious and the spa/swimming pool was brilliant sitting in the jacuzzi in the

was nothing we didn't like, kids love staying there, breakfast was lovely and the place was lovely and clean, could smell the

we requested early check in with the cross keys and they made everything so easy for us

lots of parking, clean and good value. pub serves well and breakfast is exceptional valur

gardens were lovely to sit in, parking was simple and plenty of room

plenty of parking so no worries there either

the bed was so comfy and big. the staff were really welcoming and breakfast was great.

they allocated me an early check in and provided items needed for my evening meal

free on street parking right outside the hotel

bar had a good selection of drinks and a good menu for bar meals

went with my 3 year old daughter and the girl behind the bar was very friendly and made us feel very welcome

no parking however there were plenty of spaces on the streets around