early check in was no problem, large comfortable room, good breakfast, easy to get to our

we liked the early check in which was good.

speaking to the hotel in advance the room wasn't ready for early check in

wifi, for the first time gave us some problems

location within the golf course

minute hotel due to mine running out of hot water , rang and asked if into was possible for an early check in and they did also the hotel is beautiful, friendly and helpful

also, very much appreciated the early check in

plenty of free parking

parking, good access, rooms lovely and clean with a big comfy bed, wifi very good and staff were

were very welcoming and polite and the rooms were clean well decorated and comfortable we had room service and the food was amazing and brilliantly priced

decorated and morden, the staff was really accommodating they went out if their way to give us an early check in as the stay was for a

we arrived early and were given an early check in and were made to feel very welcome throughout the stay

easy parking

charging facilities and have not seen bar snack to buy placed in the rooms

food was very good friendly staff, great parking

for a wedding on new year's eve and, although they were busy, staff met every need - providing early check in, arranging a quiet room away from the noise and even calling before hand to check i

no bath plug and no hot food available from room service in the evening.

ee) spa and the beautiful grounds as did our dog was warmly welcomed

room service was great, and so was breakfast

we used the spa facilities which were also part of the price of our stay

room was comfy and clean and they were very accommodating of our need for early check in with a toddler

were going to a family wedding so needed an early check in

location , early check in, friendly staff at breakfast service

old worldly charm of the bar area

bar was quite noisy during the evening and the backround music was a bit overpowering at

the shower had good pressure, the bed was clean and well made, room was clean, free parking, early check in, good location close to the centre of croydon

run down, shower door hanging off, shower hanging off, rude ignorant staff, no bar even though they advertise it and praise it on the website

com there no restaurant nor bar as was advertised on the site i could not wait for day light to get out never

head clamp to wall bar broken tv picture continually breaking up - even on mainstream channels although clean, most of

early check in was possible (for one room, which was appreciated)

didnt expect there is a kitchen,quite and its too big for two people,im planning to book for xmas eve till 27 december

i liked the mini kitchen in the room and the fan was much needed and appreciated.

clean, warm, spacious room with fridge, kitchenette and utensils had everything needed.

he let us make late check out even though the hotel was very busy and fully booked

man who ran it was extremely helpful to me getting me an early check in for all our family to attend a wedding on the same day

reakfast food provided free) and cook other meals , laundry, free parking and good

wifi wasn't consistent

the self service breakfast kitchen could do with a little upgrade.

facilities to make your own breakfast

booked a few months prior and requested early check in around 11 or 12noon

the extra charges for parking and early check in.

early check in enabled for a fee

the reception staff were welcoming as always. the pool and gym staff seemed not as friendly.

excellent to have a swimming pool, gym on site free of charge

early check in abailable also which was

asked for an early check in about a month ago

the staff was very helpful and allowed us for an early check in

flexibility even when rooms were available to allow early check in

i requested early check in if possible which i was given :)

they were flexible to provide an early check in, the place is clean, comfortable and their breakfast is delicious with various

we booked it a few weeks in advance, we requested early check in

they were very accommodating with early check in. the staff were friendly and very attentive

the television in the gym room did not work and the breakfast options are a bit underwhelming.

the gym could be better. the treadmill was broken. no weight lifting. but overall good.

is good ud83dudc4d helps yourself option all day feet of you arrive early check in you can snack before going out for local food

it was lovely to be supported with early check in even though we did not expect it

everything works without any extra charges, cordial staff is always available, and there is free laundry downstairs

problem with wifi, connection was a bit weak

everything needed, big smart tv, big table, comfortable bed and sofa, heating, regular cleaning, gym, 10 minute walk to the train station

they have to give the option to change the early check in if possible it will help someone

no facilities for kids.

wifi on the top floor

i would prefer cooked breakfast tho.

tiny bathroom bushy back yard no breakfast dusty television. one towel for two adults etc.

allowed us early check in

bed comfortable and room extremely clean and early check in wasn't a problem

great location, friendly and professional staff, good breakfast.

gym and sauna needs improvement as it used by the golf club as well ,

really poor and ruined my one night away from the kids to relax and lie in

and helpfulness of the staff and was able to check in early although an early check in had not been requested

wifi and sky tv kept dropping out

a bit limited as i arrived after 9pm on day of arrival - but they did feed me promptly and the bar had beer in it

downstairs, the bar and restaurant area were terrific

top breakfast too

early check in and the huge comfy bed.

room, nice selection of toiletries and extras, very comfortable and room service was easy to use and delivered promptly

was excellent from the time i arrived plenty of space for parking lovely back area around the patio and entrance to reception got checked in almost

great breakfast, plenty of parking places, great stuff

ate in the bar in the evening because there was a wedding in the restaurant, menu a bit limited

clean, large rooms. ample parking. staff were able to arrange an early check in.

staff were friendly and early check in was well received

were greeted at reception by a lovely lady, who despite working solo preparing rooms for an early check in, was friendly and welcoming

prefer to be able to book early check in

chance of early check in, beautiful park close by

we were allowed early check in and will return

places to unwind and relax with a spa nearby too

the staff at the restaurant and bar are exceptional. location and spa amenities are wonderful.

found the breakfast staff a little less welcoming and the food rather institutional not tasty

the staff at the front desk are fantastic and the spa was exceptional - high-quality and services

room was comfortable, and an early check in was not a problem.

agreed to an early check in

free parking and free wifi

the wifi

prompt communication back from hotel and on site parking great bonus .

attentive staff very helpful when arranging early check in close to train and tram stations old architecture but still well maintained

lovely welcome, alowed early check in. easy to get to london, free parking.

breakfast could have done with more options, and it starts at 8am, could have done with it starting

location with parking and everything clean and tidy

well located, clean, friendly staff, good breakfast, free parking

early check in given, bowling opposite at hollywood bowl was great fun and you could walk there

the staff were so accommodating with an early check in after a very long flight

super comfy bed, brilliantly stocked mini bar and great location with fab restaurants and shops right outside

wifi dreadful

room service was bad.

location staff bar cleanliness

staff were warm and welcoming and accommodated our early check in

and 30% off in bar for guests

bar in the 1st floor of the

close to the tube - room was clean - bar was okay and with good prices - shower was okay

arrived and was greeted warmly by the lovely bar staff, checked in and went to my room

hotel gave us early check in which was great & the free parking was perfect

everything except wifi

location to station, bar restaurant downstairs and plenty nearby too.

wifi also wouldn t work unless you registered with the cloud

excellent stay, staff great, food great, room great...all good! bonus to have parking too.

especially reception were super friendly and helpful, went out of their way to give us an early check in we were very

restaurant didn't open until 7pm so we were restricted to having dinner in the bar

small mini gym that had the essential cardio items and some free weights

the only other room for improvement would be a fan or air-conditioning in the gym would have been nice as it got pretty warm in there, but this is a very small and minor grumble

parking is a hassle - normally guest parking is down a steep slope, makes it difficult to carry

we arrived early due to our flight and they immediately started cleaning our room for an early check in

man on reception who gave us an early check in

late check out and they let me to check out even later for free

comfortable and the kids had a hot chocolate when we arrived

booked 2 rooms, one for us, one for the kids

staff weren’t helpful infact she was rude and made me wait for 2 hours before i could do early check in and pay extra 10 pounds for early check in

service was dreadful, paid for early check in and the room wasn't ready, they wanted us to leave our bags with them even though

staff were very accommodating with early check in times and car parking

rooms clean and ready early for an early check in

close to chessington zoo room service was brilliant

beds were very hard, wifi didn't work

they also allowed us early check in as my son was a little ill

and we really valued it being open 8am-8pm as lots of hotels have restricted swim times for kids

the shower floor was quite slippery but it did provide a mat - i suggest you use it :) the pool was so lovely and warm (

excellent staff at reception desk and breakfast service

and we really valued it being open 8am-8pm as lots of hotels have restricted swim times for kids

we request for early check in and they only request for an extra charge of gbp 10, which we think is very

couldn't fault the room but the lifts, bar & cafe were not very clean

book early check in

room service menu could be more varied.

plus the attendant seemed more focused on telling off kids if they moved any quicker than a slow walk than on running a cleaning net through to scoop out

very friendly and helpful from eleonor on reception through to mary and tessa in the bar and restaurant

to get there and it would have been nice to have quiet time for residents in the outdoor pool of an evening