decorated and morden, the staff was really accommodating they went out if their way to give us an early check in as the stay was for a

we arrived early and were given an early check in and were made to feel very welcome throughout the stay

staff, clean and tidy rooms, attention to details, plenty of space to park a car for free, good wifi, ect

food was very good friendly staff, great parking

here it is like visiting freinds, great food in the reastaurant and very helpful staff comes with parking which can be difficult in

room was comfy and clean and they were very accommodating of our need for early check in with a toddler

were going to a family wedding so needed an early check in

location , early check in, friendly staff at breakfast service

comfy bed, nice shower, easy to park and free and room service. great food!

was the late night activity in the car park, which seemed a bit rowdy and worrying if you were parking your car there and there were several empty bottles about the car park the next morning

booked a few months prior and requested early check in around 11 or 12noon

early check in enabled for a fee

the extra charges for parking and early check in.

gym, pool, sauna. room immaculate, smart tv accessible

the pool and jacuzzi and sauna and steam room are all great and one of the main reasons we return time

man who ran it was extremely helpful to me getting me an early check in for all our family to attend a wedding on the same day

the idea of cooking your own breakfast, and having things like bread, milk and eggs available; having a kitchen and fridges to

excellent wifi

self service breakfast was included

reakfast food provided free) and cook other meals , laundry, free parking and good

they have to give the option to change the early check in if possible it will help someone

parking at the property with room for a couple of cars to the front

my room was top floor and i couldn't get a wifi connection up there

tiny bathroom bushy back yard no breakfast dusty television. one towel for two adults etc.

the home hasn't parking. no toilet in room. the personal is perfect.

minute hotel due to mine running out of hot water , rang and asked if into was possible for an early check in and they did also the hotel is beautiful, friendly and helpful

also, very much appreciated the early check in

parking lovely staff accommodated our request for a spare bed complementary breakfast free

plenty of free parking

a complimentary breakfast and free wifi help put this place in the 'great value' bracket

room was comfortable, and an early check in was not a problem.

agreed to an early check in

free wifi and free view tv

the owner allowed us access and parking from early morning for the room we had booked for the evening

free parking

the staff was very helpful and allowed us for an early check in

i requested early check in if possible which i was given :)

asked for an early check in about a month ago

early check in abailable also which was

flexibility even when rooms were available to allow early check in

they were flexible to provide an early check in, the place is clean, comfortable and their breakfast is delicious with various

we booked it a few weeks in advance, we requested early check in

they were very accommodating with early check in. the staff were friendly and very attentive

we stayed in the hotel with 3 kids (11, 13 and 14) and 3

& garima was amazing as we arrived late the night before they happily accommodated our late check out due to our late arrival we

early check in was possible (for one room, which was appreciated)

having fully equipped kitchen saves you a lot of money, if you know how to cook)) this apart hotel is close to croydon

clean, warm, spacious room with fridge, kitchenette and utensils had everything needed.

i liked the mini kitchen in the room and the fan was much needed and appreciated.

everything clean. got kitchen, tv and bath

the shower had good pressure, the bed was clean and well made, room was clean, free parking, early check in, good location close to the centre of croydon

com there no restaurant nor bar as was advertised on the site i could not wait for day light to get out never

head clamp to wall bar broken tv picture continually breaking up - even on mainstream channels although clean, most of

run down, shower door hanging off, shower hanging off, rude ignorant staff, no bar even though they advertise it and praise it on the website

the staff were so accommodating with an early check in after a very long flight

no phone signal and the wifi was extremely poor.

the bar and restaurant area without peer and must be seen to be believed

wifi dreadful

loved the restaurant and bar and the room was very cosy and well decorated

it was lovely to be supported with early check in even though we did not expect it

is good ud83dudc4d helps yourself option all day feet of you arrive early check in you can snack before going out for local food

offer light breakfast such as bread, fruit and pastries and hot drinks as well as smoothies for kids

laundry area a well spacious very clean kitchen are which provides all day breakfast, it even has a

everything works without any extra charges, cordial staff is always available, and there is free laundry downstairs

staff were warm and welcoming and accommodated our early check in

and 30% off in bar for guests

two staff at check in/the bar were fantastic, very welcoming, great humour and really looked after us

very loud music in bar below until 11.30 on friday night.

arrived and was greeted warmly by the lovely bar staff, checked in and went to my room

were greeted at reception by a lovely lady, who despite working solo preparing rooms for an early check in, was friendly and welcoming

chance of early check in, beautiful park close by

staff were friendly and early check in was well received

prefer to be able to book early check in

clean, large rooms. ample parking. staff were able to arrange an early check in.

we arrived early due to our flight and they immediately started cleaning our room for an early check in

man on reception who gave us an early check in

easy check and great shower, clean and late check out too- 11am, which was much appreciated

drying towel in the kitchen would have been helpful.

kitchen excelllent, bathroom excellent, well appointed, lounge spacious

hotel gave us early check in which was great & the free parking was perfect

wifi quality was altogether poor

jess, who looked after the bar on saturday night was a most personable,

wifi was occasionally a little dodgy, but that is the only criticism, and it certainly didn't cause

wifi was linked to sky

early check in given, bowling opposite at hollywood bowl was great fun and you could walk there

early check in was no problem, large comfortable room, good breakfast, easy to get to our

we liked the early check in which was good.

speaking to the hotel in advance the room wasn't ready for early check in

breakfast

quiet set in a park, very clean, friendly staff, excellent breakfast, comfortable bed.

they are flexible and allowed an early check in and late check out, which was very helpful

least on a sunday)

location, great bar breakfast was superb and the rooms had a very nice element of design and cleanliness

the bar and restaurant was buzzing all weekend

only wish there was room service

they also allowed us early check in as my son was a little ill

staff were amazing, safe parking, good breakfast, lovely area

loved the indoor swimming pool and gym facilities (although after a swim we didn't use the gym) (+) we didn't use the gym but it looked great (+) beautiful surroundings, fab pool and gym (+)) and there was also a gym next door (which we didn't use lol), but it had technogym equipment, so i was very impressed (+)listed building with lovely character. fantastic facilities especially the pool, gym and sauna. (+) the hotel itself is fantastic, really great amenities including a gym and pool (-) receptionist was not very friendly, didn t explain locations of the spa/gym area had to ask (+) the gym and indoor pool were both nice and full of light (+) gym and pool was nice as well (-)the gym and pool were open later/earlier and the room was a bit small but otherwise no issues (+) nice, basic pool, not one to lay around, but nice to have a little dip, gym looked nice

request a super deluxe room for 3 people- 1 adult and 2 kids

lovely old house great location just south of richmond park helpful, courteous staff delicious breakfast

the hotel staff that my family and i would be arriving from the us and would like to have an early check in because our 82 year old mother upon arrival one of the employees maria flores lied

staff were incredible, they helped us with a slightly early check in and even found a colouring book for my young niece

i had an email saying an early check in had been agreed an we could check in anytime after 1-30

they did early check in for us which is much appreciated

phoned to let the hotel know that i was coming early & to request an early check in

for a wedding on new year's eve and, although they were busy, staff met every need - providing early check in, arranging a quiet room away from the noise and even calling before hand to check i

were spacious, clean and tastefully decorated

room service was great, and so was breakfast

room service should be charged per room not per person per room

terrible room service option and food wasn t great

we got early check in so was very pleased as we could get rid of luggage

we asked for early check in and parking and were very pleased to get both

great european breakfast

great breakfast and individual duvets on the double bed

i somehow expected in-house laundry facilities, not an outside service provider

staff where very helpful, l requested for early check in and tge team was very helpful and l managed tocheck in early and attended my

had even phone to advise early check in

modern room. great car park early check in.

large rooms, excellent service, wide range of on-site facilities (meeting rooms, spa, restaurant, bar etc) and the wonderfully helpful staff, this is now my third stay and i ll definitely be (+) bar and staff were very good, breakfast was piping hot and (+) bed was comfy, has a mini bar which is very expensive (-)roof top bar was unavailable. (+) it was secured, the bar was good, and also good (+) bar staff was excellent views were lovely (-)that the bar was closed due to a private function and we had to go elsewhere for a drink (-)- bar is a bit on the expensive side - staff in the bar/restaurant were a bit rude/unhelpful

only thing i didn't like is that there is no free parking facilities and that the pool in the spa was out of order

service was dreadful, paid for early check in and the room wasn't ready, they wanted us to leave our bags with them even though

rooms clean and ready early for an early check in

staff were very accommodating with early check in times and car parking

night bar also comes handy for saturday night

the wifi did not work

we request for early check in and they only request for an extra charge of gbp 10, which we think is very

couldn't fault the room but the lifts, bar & cafe were not very clean

early check in, then given the wrong room

really did appreciate that i received an early check in

the staff were incredible. they organised an early check in for me which i appreciated very much

an early check in but room not available due to late check outs, very nice receptionist called me when

friendly staff who managed to give me an early check in

we were allowed an early check in and we had to be somewhere in the early evening

the staff were incredibly accommodating from an early check in through to the evening close down

the bar and breakfast area are beautifully decorated and the room was wonderful

watching the river with a bottle of red and lovely bar snacks

the room was excellent value with room service included (a lovely touch) - beautifully decorated with all the modcons and very (-) the room service did not bring the food and drinks on a tray (+)complimentary upgrade, everything stocked in the room was free. room service was excellent

lovely welcome, alowed early check in. easy to get to london, free parking.

attentive staff very helpful when arranging early check in close to train and tram stations old architecture but still well maintained

breakfast could have done with more options, and it starts at 8am, could have done with it starting

free parking and a lovely continental breakfast included

well located, clean, friendly staff, good breakfast, free parking

bed comfortable and room extremely clean and early check in wasn't a problem

allowed us early check in

great location, friendly and professional staff, good breakfast.

were no mushrooms on the breakfast buffet and one morning there were a couple of uncontrollable kids running around at breakfast time

many young kids running around breakfast room on saturday and sunday mornings

we were given a very early check in which was wonderful as we had come off a long flight

for an early check in and room was ready when i arrived at 11

i thought breakfast buffett was a bit poor expected more cereals for kids

didn't use the wifi. liked the coffee machine in the room,

it wasn t something they really had on their room service menu but they made sure i got them anyway

we were able to do an early check in. really appreciate the staff accommodating that!

early check in, friendly staff, nice room.

young black lady at reception is amazing she made our stay fantastic they managed to offer us an early check in facilities are really good mattress, pool, sauna i defined recommend this hotel for

early check in without any problem

early check in good location clean

greeted me, took my bag to store safely whilst she checked to see if my room was ready for an early check in

there s a bar and restaurant downstairs so you re never lacking in libation or food

did room only - very convenient location near train station. brilliant tapas bar next door.

so good but couldn't fault friendly staff and owner, room was lovely and clean, music from the bar downstairs wasn't a problem just a hum in the room, all in all a lovely

owners and bar staff are super friendly and will go the extra mile to accommodate you

staff were more than accommodating for our early check in and late check out

we managed to get an early check in, well worth it

website said you had a bar but all that was on sale was soft drinks the night staff said that the wine display was just

no bar as such or evening catering, but there is a public area with tables and chairs

wifi was fine for streaming netflix