they have to give the option to change the early check in if possible it will help someone

wifi connection poor depending on which room you are in

the location was central for all our needs and breakfast was nice.

the parking was bad, had to get up early on the saturday to find parking for the day.

parking as was weekend was able up the road so was good

it was lovely to be supported with early check in even though we did not expect it

is good ud83dudc4d helps yourself option all day feet of you arrive early check in you can snack before going out for local food

friendly and helpful staff, modern room, wifi, clean, location, parking, kitchen

loved the idea of it having a gym area with the right amount of modern equipment

kitchen, bathroom, free toiletries, free washing machine with powder, tumble dryers, great wifi loads of parking and clean as a whistle

we booked it a few weeks in advance, we requested early check in

they were flexible to provide an early check in, the place is clean, comfortable and their breakfast is delicious with various

they were very accommodating with early check in. the staff were friendly and very attentive

staff went out of their way to do all possible to make sure our kids had a great time and even at breakfast made them special waffles and brought to our table so

breakfast staff was very helpful

early check in abailable also which was

the staff was very helpful and allowed us for an early check in

flexibility even when rooms were available to allow early check in

i requested early check in if possible which i was given :)

asked for an early check in about a month ago

early check in was possible (for one room, which was appreciated)

kitchen sink is a bit blocked, after pouring boiled water the blockage gets less

i liked the mini kitchen in the room and the fan was much needed and appreciated.

bath, little kitchen, everything

having fully equipped kitchen saves you a lot of money, if you know how to cook)) this apart hotel is close to croydon

the shower had good pressure, the bed was clean and well made, room was clean, free parking, early check in, good location close to the centre of croydon

head clamp to wall bar broken tv picture continually breaking up - even on mainstream channels although clean, most of

run down, shower door hanging off, shower hanging off, rude ignorant staff, no bar even though they advertise it and praise it on the website

com there no restaurant nor bar as was advertised on the site i could not wait for day light to get out never

minute hotel due to mine running out of hot water , rang and asked if into was possible for an early check in and they did also the hotel is beautiful, friendly and helpful

also, very much appreciated the early check in

the wifi worked well and there was plenty of parking

they specialise in curry dishes for the room service which we re all delicious

ever i have travelled to london, had problems with parking but not this time ,thanks to grand sapphire for private secure parking and my overall stay

decorated and morden, the staff was really accommodating they went out if their way to give us an early check in as the stay was for a

we arrived early and were given an early check in and were made to feel very welcome throughout the stay

parking is easy to find and is for people staying at the duke s head which is great

staff were brilliant and room service food and breakfast were really good. thank you.

i ordered it as room service, and it was well presented

lovely welcome, alowed early check in. easy to get to london, free parking.

attentive staff very helpful when arranging early check in close to train and tram stations old architecture but still well maintained

friendly staff , great location , warm clean room , good safe parking , loads to eat on your

lovely hotel, near the centre. nice breakfast

well located, clean, friendly staff, good breakfast, free parking

hotel gave us early check in which was great & the free parking was perfect

wifi quality was altogether poor

we were really grateful for a spacious room with a homely feel and for the help with car parking after various essential journeys

excellent boutique food, value for and stylish outfit generally with on site, secure parking

excellent stay, staff great, food great, room great...all good! bonus to have parking too.

location , early check in, friendly staff at breakfast service

room was comfy and clean and they were very accommodating of our need for early check in with a toddler

were going to a family wedding so needed an early check in

great staff, car parking, quality of room

couldnt use wifi in room.

for a wedding on new year's eve and, although they were busy, staff met every need - providing early check in, arranging a quiet room away from the noise and even calling before hand to check i

a reasonably priced room service and a bar area

there's no room service

had an amazing room, such value for money, including breakfast and used the spa aswell, i will be reccomending the hotel to my friend who is in the process of arranging her

room service in hotel of that calibre

we arrived early due to our flight and they immediately started cleaning our room for an early check in

man on reception who gave us an early check in

the accommodation was great, bedroom, lounge, kitchen and ensuite shower

drying towel in the kitchen would have been helpful.

needed a rea towel in the kitchen....only the one thing i saw as a negative & it's trivial

booked a few months prior and requested early check in around 11 or 12noon

early check in enabled for a fee

the extra charges for parking and early check in.

had a lovely stay kids enjoyed the pool and dinner and breakfast

located for central london by train, pool and gym an added bonus

man who ran it was extremely helpful to me getting me an early check in for all our family to attend a wedding on the same day

free parking and excellent wifi

very friendly, welcoming, takes pride in his work place and home, excellent facilities and kitchen

i also liked being able to start off the day after having a good breakfast, and not having to adapt to timetables was another bonus feature - i could come

comfortable and clean. very friendly staff. large room. great wifi.

greeted me, took my bag to store safely whilst she checked to see if my room was ready for an early check in

wasn't available as far as i'm aware, however the bar downstairs was lovely, really pleasant staff and very neat and tidy

did room only - very convenient location near train station. brilliant tapas bar next door.

the staff were lovely and there was a bar downstairs

there s a bar and restaurant downstairs so you re never lacking in libation or food

early check in was no problem, large comfortable room, good breakfast, easy to get to our

speaking to the hotel in advance the room wasn't ready for early check in

we liked the early check in which was good.

wifi, for the first time gave us some problems

beautiful grounds and we were very lucky with the weather so could walk around the golf course and sit outside at the end of october

staff were warm and welcoming and accommodated our early check in

bar was good but a bit chilly

very loud music in bar below until 11.30 on friday night.

and 30% off in bar for guests

cool pub. room was lovely. 30% discount on the bar due to us staying above it.

agreed to an early check in

room was comfortable, and an early check in was not a problem.

the tv was also fully equipped with streaming services too and the wifi was good

comfortable nights sleep and free parking

prompt communication back from hotel and on site parking great bonus .

very accommodating and helpful staff, they were able to allow me a very early check in

staff, free wifi

the internet was down so no free wifi. apparently regional issue, not hotel specific

no hotel wifi signal in room 30 but managed to pick up free wifi from kfc across the road.

spacious room clean & comfotable large towels and lovely toletories good wifi tea/coffee available in havana bar other drinks, snacks and breakfast available at extra cost

the staff were so accommodating with an early check in after a very long flight

staff kindly brought us room service breakfast in bed after we had been out and had quite a few drinks the night before

hotel desk isn t always manned so you need to go to the bar for service, really wasn t a problem just an

free wifi was a put off as it didn't work

lovely minibar selection and room service menu

staff were friendly and were very helpful when we requested an early check in

the receptionist helped with an early check in

good, free wifi

on such trips i require only a bed, a shower, a kettle

free coffee and wifi

they are flexible and allowed an early check in and late check out, which was very helpful

lovely room in a very lovely hotel / inn. great bar and restaurant and really lovely staff!

least on a sunday)

location, great bar breakfast was superb and the rooms had a very nice element of design and cleanliness

ordering room service via the app was really convenient

staff were more than accommodating for our early check in and late check out

we managed to get an early check in, well worth it

con and wifi worked well

fast wifi, bed was comfy

website said you had a bar but all that was on sale was soft drinks the night staff said that the wine display was just

staff were incredible, they helped us with a slightly early check in and even found a colouring book for my young niece

the hotel staff that my family and i would be arriving from the us and would like to have an early check in because our 82 year old mother upon arrival one of the employees maria flores lied

phoned to let the hotel know that i was coming early & to request an early check in

i had an email saying an early check in had been agreed an we could check in anytime after 1-30

they did early check in for us which is much appreciated

modern room. great car park early check in.

staff where very helpful, l requested for early check in and tge team was very helpful and l managed tocheck in early and attended my

had even phone to advise early check in

was very cumfy breakfast was nice extra thank you to sam on reception who went above an beyond when i realised i

the breakfast was also very nice freshly prepared with quality ingredients

only thing i can find fault with is that i was told on arrival that an early check in wasn't possible as the hotel had been fully booked the night before

early check in great thankyou

young black lady at reception is amazing she made our stay fantastic they managed to offer us an early check in facilities are really good mattress, pool, sauna i defined recommend this hotel for

was very accommodating and allowed early check in

early check in without any problem

reception were very accommodating in trying to facilitate an early check in as we arrived early morning but we were happy with them just holding our luggage as

clean, comfortable, good breakfast, adequate gym

wifi was amazing

facilities were excellent, room size was great, beds really comfy and a great choice for breakfast

breakfast was included and it was very nice

early check in

good wifi

our kids loved it

rs and 4months) returned to the hotel very late after our wedding reception the toilet

i advised that they raise the door handle so kids can t open