early check in and the huge comfy bed.

the wifi in our room was poor and kept dropping out.

i also used room service and it was quick and the food tasty

very clean, lovely room, good parking and easily accessible, very pleasant hotel.

was perfect from parking the car ,plenty of space to the room and food staff were very professional, friendly and

especially reception were super friendly and helpful, went out of their way to give us an early check in we were very

wifi was very poor so unable to get anything done at night on laptop that's all really

receptionist and bar staff are always so kind and polite

the wifi worked well and was great throughout my stay

wifi was weak, so any tv channels other than bbc 1 or 2 were unwatchable because it was buffering

we were allowed early check in and will return

had two flights of stairs to negotiate from the car parking area but

only thing i'd change would be that there was a little snack bar open as a pregnant guest i didn't want to travel far out of the hotel just for a

good breakfast and an extremely comfy bed

and there is free access to the swimming pool, jacuzzi, sauna, steam room and gym

and helpfulness of the staff and was able to check in early although an early check in had not been requested

lovely room very friendly staff great breakfast

parking

free parking in the hotel's own carpark

wifi and sky tv kept dropping out

early check in

8 super comfy bed quiet room breakfast was buffet plenty of everything staff were so helpful you could even get takeaway heat it

only there short time arrived 10 pm showerd slept well had breakfast then off

also has all day menu ,lovely little bar too

we paid 20 for late check out, which is a fair price

got early check in which was lovely, nice walk into town (approx 12 mins) and car was in secure car

but we had a very early start so couldn't make the most of it as i wasn't that hungry but the kids really enjoyed it

lovely family room with kids toys there, lovely touch!

old and bad beddings specially for kids bunk bed

staff, late check-in, great breakfast, extremely clean with fantastic room and facilities

staff member accommodated early check in and was extremely personable and helpful

great breakfast and really appreciated an early check in after a long flight. cleaning great

able to accommodate early check in friendly staff comfortable beds and pillows good coffee in

had requested an early check in and they were able to do that for me

we asked for a double bed and also we requested an early check in

good and regular bus service from guest house to airport very peaceful etc nights sleep

we were managed to do extremely early check in with the help so that we could have rest after the flight, had upgraded room from

d an early check in) within walking distance to shops/restaurants/railway

did request an early check in and they didn t help me at all, then i have to pay 10 pounds so the cleaners can

good restaurants and a great park for the kids

book early check in

i had arranged a late check out but this hadn't been put onto the system so was disturbed by reception asking when

wifi connection was very strong and no buffering

i did not have breakfast or dinner this time at the hotel but had a drink in the bar when i returned in the evening with colleague's

we weren't warned in advance so was pretty inconvenient small kids

staff were very friendly and accommodating and arranged an early check in for us

breakfast was, of course, very english

just wish i had known they did long term parking while im

in the morning breakfast was in a conference room which was very warm but i think on weekdays it is in the

kids liked it because of the raise beds, but without windows it was impossible to cool the room

chaging 10 pound for early check in when many room are available is somewhat very disapointing

50 early check in available, baby cot for free available

once added to the room rate, early check in, shuttle, and wifi is another 20 pounds

early check in for 10 or later check out for 10 is super useful

location not happy to pay an extra ten pounds to get an early check in, but food in restaurant was awesome and lovely staff, no clock or phone in rooms

early check in when we arrived at 8 am after a long haul flight was very appreciated

the question if i would like to have breakfast paying an additional rate when it was included in the rate through

nothing to fault : super attentive staff, great location, comfortable large room and great breakfast included in our package for a great price

staff friendly. good choice of breakfast foods.

staff, great restaurant -- reasonable price, delicious food, excellent service wonderful buffet breakfast good location, walking distance to airport,

early check in was very easy

friendly, the ability to do early check in and late checkout without being an inconvenience

extremely helpful to us and gave us an early check in which was extremely helpful

open cafe; allowed very early check in for an additional fee; hotel is right next to the west jet check in - perfect for

in airport terminal, allowed early check in

was noisy and i had to wait 9 hours to check in or pay an extortionate 79 for early check in

hotel was so convenient for gatwick north terminal where i had a very early check in

think the early check in fee of 59 euros is a bit steep

well appreciated a in-airport hotel for early check in

staff were very accommodating and allowed for early check in which was much appreciated

allowed us early check in

bed comfortable and room extremely clean and early check in wasn't a problem

contains a nice bar and the main eating area

staff were so friendly, they were also really good with our kids

friendly helpful staff, clean, quiet facilities, good breakfast, lots of parking, lovely location next to racecourse

a 24 hour layover with my daughter at gatwick and was able to get an early check in

even allowed us an early check in

it's just so easy for early check in the rooms are very clean

quiet, comfortable and really convenient for early check in

lady at receiption asked to wait till 4 pm or pay 44 gbp for early check in - when i came

the front desk staff with nice and kind and accommodated and early check in

been close to gatwick airport for an early check in so didn't have to rush in the morning

close to the airport! let us early check in! thank you very much!

staff super friendly and able to assist with the early check in

wifi for public going for drink or dinner, but you had to pay if you stayed the night

proximity to early check in

not flexible with early check in time.

perfect location for early check in at gatwick unexpectedly good meal in the testy

stay before holiday flight and early check in

asked for an early check in after a long over in hr flight

no extra charges were applied for an early check in

early check in staff were nice

early check in and out with no extra charge. hotel was not busy

location. shuttle bus. early check in. kind staff.

they sorted us out with early check in after a long-haul flight and late check out the next day

staff were really helpful, allowed our request of an early check in to be granted

could be annoying is lack of network service due to the area and only wifi in the public areas

bar staff were so friendly also

bar was very cheap

bar is good and the food was excellent value for money

staff were absolutely amazing, they did their upmost to accommodate our early check in

the lady on reception looked after me and allowed me an early check in and a late check out and was very friendly

were so lovely, they just did everything possible to make our stay perfect, and also offered early check in and late check out options to accommodate our timing

they were very accommodating of our early check in and welcomed us

comfortable beds, very clean, very nice breakfast, super friendly and helpful staff, games for kids available, nice and quiet, 24 hour lobby

staff weren’t helpful infact she was rude and made me wait for 2 hours before i could do early check in and pay extra 10 pounds for early check in

early check in was no problem, large comfortable room, good breakfast, easy to get to our

we liked the early check in which was good.

speaking to the hotel in advance the room wasn't ready for early check in

the spotty wifi, really and the shower could have been a tad hotter but it was acceptable

no room service however i could collect my food and take it up to my room

location. staff was very helpful (allowed us early check in) clean rooms connected family rooms

early check in was helpful

loved the way they arranged our booking in good time and accepted our special request for early check in almost everything is wonderful except the noise when people on the first floor are

staff was nice, free parking, free wifi and nice facilities like microwave in the room.

the breakfast is not your strong side. need work on it.

room was very clean, has free wifi, fridge, toiletries, microwave and apart from the banging doors, the area around the hotel was

our coats between stays while we were in the caribbean on holiday and were able to give us an early check in after our return overnight flight

breakfast and evening meal both very good

a nice safe park atmosphere and i guess great for kids (dogs welcome)

lovely location, nicely decorated and lovely bar and eating areas. homely.

staff, lovely garden along the river, excellent restaurant, good breakfast, close to gatwick

man who ran it was extremely helpful to me getting me an early check in for all our family to attend a wedding on the same day

one kitchen with all the other quest, at least each corridor should have their own kitchen and the time

good location convenience of kitchen use

the idea of cooking your own breakfast, and having things like bread, milk and eggs available; having a kitchen and fridges to

great location, clean spacious accommodation with comfortable beds, high speed wifi, nice breakfast in shared kitchen, friendly staff and onsite free parking

early check in enabled for a fee

the extra charges for parking and early check in.

booked a few months prior and requested early check in around 11 or 12noon

had room service this time and the food was amazing

the spa was fab

arrived early and was allowed an early check in

ample off street parking

the area is quiet and there is free parking on site

were looking for a private hotel with parking and this hotel was perfect

huge area for parking and easy to find with directions

staff very accommodating with an early check in warm clean & festive

to the wifi has to be done by the staff as kept logging me out but once sorted no further

kids running up the corridor, people in the next room talking and going to the toilet

room service was really nice

beautiful rooms with room service .

prefer to be able to book early check in

were greeted at reception by a lovely lady, who despite working solo preparing rooms for an early check in, was friendly and welcoming

chance of early check in, beautiful park close by

clean, large rooms. ample parking. staff were able to arrange an early check in.

staff were friendly and early check in was well received

room was comfy and clean and they were very accommodating of our need for early check in with a toddler

location , early check in, friendly staff at breakfast service

were going to a family wedding so needed an early check in

plenty of parking. food was excellent. staff very friendly

breakfast was excellent dining and bar area are also excellent

also, very much appreciated the early check in

minute hotel due to mine running out of hot water , rang and asked if into was possible for an early check in and they did also the hotel is beautiful, friendly and helpful

free parking and good quality free wifi

breakfast was given packed in a tray due to covid it, nice breakfast eggs hashbrowns toast

staff attitudes at check in, cleanliness, room service staff when our of their way to

thank for the early check in. great stay and convenient location.

needed parking and one night place to crash before my early flight in the morning

location, free parking

location, easy to access, check in and check out smooth, plenty of private parking avaliable

and clean place, parking available at guest house

first off called on the day to ask for early check in which was granted and code was sent to me and when my partner got there the room was

want early check in and ready asked them for early check they said if the room is ready will give me the

no wifi in room

clean laundry on bed and towels in the room

the wifi had a good signal for the internet

we arrived early and were given an early check in and were made to feel very welcome throughout the stay

decorated and morden, the staff was really accommodating they went out if their way to give us an early check in as the stay was for a

staff, clean and tidy rooms, attention to details, plenty of space to park a car for free, good wifi, ect

people staying at the duke s head which is great ud83dudc4dud83cudffd we loved our room and the bar area , the staff where great and room service was tops

in the bar if a table could be found in a very busy pub enviroment alternative we were offered room service

early check in , good food , handy location for racecourse

the breakfast was good and the pub itself was large and well frequented with plenty of parking

wifi password should be available in the bedrooms

we had to wait 20+mins standing at the bar in order to check in with several bar staff ignoring our requests to check in or finding

the wifi not working well.

for a wedding on new year's eve and, although they were busy, staff met every need - providing early check in, arranging a quiet room away from the noise and even calling before hand to check i

had an amazing room, such value for money, including breakfast and used the spa aswell, i will be reccomending the hotel to my friend who is in the process of arranging her

room service in hotel of that calibre

a reasonably priced room service and a bar area

and we ordered room service that never turned

of early check in with very efficient reception staff marta

didn t allow early check in ruined the surprise i had planned didn t have time.

i thought i d try my luck at an early check in, 2 hours before the stated 3pm check in

were amazing, the beds were really comfy and the staff were very friendly - i also managed to get early check in which was really helpful as a wedding guest nearby

there was some disabled parking, it was not available so that made things quite difficult for me to access the building and

the shower had good pressure, the bed was clean and well made, room was clean, free parking, early check in, good location close to the centre of croydon

run down, shower door hanging off, shower hanging off, rude ignorant staff, no bar even though they advertise it and praise it on the website

com there no restaurant nor bar as was advertised on the site i could not wait for day light to get out never

head clamp to wall bar broken tv picture continually breaking up - even on mainstream channels although clean, most of

early check in was possible (for one room, which was appreciated)

clean, warm, spacious room with fridge, kitchenette and utensils had everything needed.

single room has a lovely kitchenette and a private bathroom, bed is comfortable, they supply 24 hour hot water, the wall

space in the room and the kitchen facilities .

he let us make late check out even though the hotel was very busy and fully booked

early check in given, bowling opposite at hollywood bowl was great fun and you could walk there

i requested early check in if possible which i was given :)

asked for an early check in about a month ago

the staff was very helpful and allowed us for an early check in

flexibility even when rooms were available to allow early check in

early check in abailable also which was

we booked it a few weeks in advance, we requested early check in

they were very accommodating with early check in. the staff were friendly and very attentive

they were flexible to provide an early check in, the place is clean, comfortable and their breakfast is delicious with various

friendly staff, especially during breakfast, kids got christmas crackers every morning

the gym could be better. the treadmill was broken. no weight lifting. but overall good.