book early check in

the pool the rooms the building itself ! the cuisine

much worth the money , lovely hotel very nice modern design , very quiet nice bed room service very fast good service

wifi wasn't great, so i just resorted to hotspotting from my mobile

very tasty cooked breakfast, good wifi

contacted on the day for an early check in

early check in following our request

e was training) was very good and helped us greatly by sorting a very early check in as we had arrived on the first flight from edinburgh so appreciated being able to

member who checked us in

staff are brilliant - they allowed us early check in early and late check out

staff weren’t helpful infact she was rude and made me wait for 2 hours before i could do early check in and pay extra 10 pounds for early check in

were amazing we had landed after a 10 hr flight and i rang asking for an early check in as we were so tired

convenient for the station and grateful for the early check in

sprung matress and no wifi to room

also the wifi did not reach up to the room so that why they did not get full marks really nice quality pub,

wifi didn't work

cleanliness, tea/coffee facilities in room, en suite. free wifi

greeting, being accommodating to early check in and late check out, the food, and the greeting

soon everything was fantastic and made use of the spa which times were changed to help as had an early check in which worked out really well

early check in, spa access, room service, location, bar.

d check out being extended to 13h00 on day of departure)

millie also booked us a table for dinner and allowed early check in to our new room

my early check in time staff friendly breakfast was great also bathroom got a bath and shower which is

no swimming pool only a hot tub.

30pm so had to have room service

gym

24h fitness gym

my early check in was accomodated

be made aware of where the fire exits are and that there is no breakfast and that there is a kitchen towards the end of my stay i found out that there was a kitchen but was unable to use it,

use of kitchen a great help

really good wifi

great to have a shared kitchen so you can easily cook your own food

early check in after overnight red eye was exceptional by the hotel

good safe parking

car park is small and was busy with diners when we arrived, we were lucky to get a parking space

electric went off as we were in the bar shortly after we arrived and we could not get served for an hour despite showing my room number

being without wifi caused some issues: the hotel offers

accommodating as we needed an early check in

room and they gave us an early check in when requested to help us get ready for a wedding

wifi signal weak

the bedroom and bathroom are furnished to a luxury standard and there is a tv and wifi

pub was very noisy, but this may have been because it was quiz night - which also meant that the wifi was switched off making it impossible to

great welcome and early check in for a wedding was accommodated

we didn't eat dinner but the menu looked good and the continental breakfast was excellent choices of pastries fruit cheese ham dairy etc

the food was all exceptional and portions generous, the ambience in the bar and restaurant was very relaxed and friendly, and the rooms have been beautifully refurbished,

cosy room; convenient parking available; lovely atmosphere in the pub in the evening; attentive staff in the evening

the bar is open and bright and the room was very comfortable, with a large bed and good walk in shower

especially reception were super friendly and helpful, went out of their way to give us an early check in we were very

book ed the hotel as it advertised a 'gym'

wifi was very poor so unable to get anything done at night on laptop that's all really

staff very underwhelming- except the barman who served us on saturday night gym should not be advertised as a gym - it s a room with cardio

phone didnt work as had not been connected to wifi system? so had to use mobile

karolina was very helpful and helped us with our request for an early check in

early check in

20 for early check in

good wifi and parking

wifi reception very poor

i requested a early check in and the hotel wanted 30 pound u think that s wrong

reception staff were friendly, arranged an early check in for us as we were heading to a wedding

booked the hotel as we wee attending a wedding nearby and requested an early check in

this is the first hotel where i ve been charged an hourly rate for early check in, even when the room is available

would have liked the option to pay for early check in.

good breakfast and they allowed for early check in. also, starbucks inside.

nice late breakfast and late check out which was fab

rrently only open fri, sat, sun)

room comfort, gym, most of the staff, breakfast.

room sizes, comfortable beds, air con, buffet breakfast, indoor swimming pool with steam & sauna rooms and a spa

great location, quiet, comfy, friendly staff, early check in.

the room had excellent facilities including a good coffee machine, tv and wifi

location convenient for sandown park. relatively quiet location. decent bar meals if we wished.

bed uncomfortable. wifi unattainable in the room

wifi was great too

bed comfortable and room extremely clean and early check in wasn't a problem

allowed us early check in

bed very comfy and breakfast very good a lot of choice and had a nice view of epsom down s

so as a large group with you g children we had the room to enjoy our meal and the kids had the room to stretch their legs location is great- would definitely go

staff were very accommodating and brought a cot for my daughter when asked if they had one, breakfast is included in the stay and is lovely good range of cooked and continental also a huge

also you can request an early check in which we did

requested a specific room no 28 - request met we requested early check in - request met

car parking

the parking at the hotel is very difficult - especially if one arrives in the evening

parking was a little issue but nothing major

extremely helpful - i made a block booking and with the help of sandra we managed to have a few early check in, ready for a wedding

requested early check in and they were very accommodating and helpful

early check in and extremely clean

good value and great breakfast option

rooms were good size and breakfast was excellent. and the pool was great for the kids.

we requested an early check in

happy that the hotel accommodated our request to an early check in

the staff was lovely and accommodated early check in

the bar prices 30 a bottle of wine is too extreme

food, cozy, service. nice room. decent size. room service option. online ordering.

help on telephone was very kind and brenda was so helpful with our early check in and warm welcome

we did not have breakfast as decided to enjoy the lie in until checkout, and went for breakfast at cote over the

is a beautiful and historic building with extremely comfortable rooms and a good bar and dining area

was no water, no heating and no breakfast , through no fault of the hotel, thames water had a major breakdown

very little information on how to obtain the cooked breakfast i had paid for

manager met me for an early check in and kindly upgraded me from the single to double room

they were very accommodating with our request for early check in

the bar and outside courtyard are just lovely

the bar service was friendly and helpful and the bar itself was really well appointed with a pleasant

lively bar with friendly and capable staff who cannot be helpful enough

early check in and the huge comfy bed.

room service was bad

the food ordered from room service wasn't great.

great breakfast, plenty of parking places, great stuff

what makes this hotel are the staff, the large parking, the great size of the rooms and especially the super comfy

chance of early check in, beautiful park close by

were greeted at reception by a lovely lady, who despite working solo preparing rooms for an early check in, was friendly and welcoming

prefer to be able to book early check in

staff were friendly and early check in was well received

clean, large rooms. ample parking. staff were able to arrange an early check in.

early check in given, bowling opposite at hollywood bowl was great fun and you could walk there

staff were very accommodating with early check in times and car parking

rooms clean and ready early for an early check in

service was dreadful, paid for early check in and the room wasn't ready, they wanted us to leave our bags with them even though

no room service even covid almost end and they could do that in a safe manner

not a room service for snacks especially late night

staff were very friendly and accommodating and arranged an early check in for us

good shower, food and staff fantastic

breakfast was, of course, very english

wifi was a bit slow and hard to logon to initially.

noisy kids running up and down corridor outside my room! fortunately it didn’t last long!

due to a 1pm wedding we asked for an early check in which initially was told wasn't guaranteed but on arrival was given access to room

we enjoyed the log fire in the bar and at breakfast

more parking required, as pub was very busy, just about found parking on road

i would have preferred a cooked breakfast i found the breakfast was quite poor

a service charge on drinks purchased at a bar and a very smelly men s toilet by the staircase to the bedrooms marred an otherwise perfect

we were given a very early check in which was wonderful as we had come off a long flight

for an early check in and room was ready when i arrived at 11

dog friendly with a dog bed and complimentary treat bag, parking onsite and fabulous breakfast

to order room service but there was no phone in the room

i had to keep reminding myself it was a pub, but when kids are literally running around from 8pm, causing disruption for all guests and the staff

staff were really helpful, allowed our request of an early check in to be granted

back in time with a proper old school hotel but with the mid cons of top bathroom and fast wifi

the hotel and bar staff

wish wifi was available in room rather then just at reception

bar was very cheap

we request for early check in and they only request for an extra charge of gbp 10, which we think is very

couldn't fault the room but the lifts, bar & cafe were not very clean