the hilton honors app is super convenient for early check in & contact free

early check in and never heard back from the hotel

called in for early check in which was approved and on the day our room was not available only to sit in the

nice hotel that was affordable. small pool and hot tub.

the breakfast help was fantastic with our kids (8 & 4) and

we were allowed an early check in.

early check in, friendly staff, location.

had called three times requesting early check in, room wasn’t ready after being assured it would be

we always request extra pillows and blankets for the kids and they had them ready in our room when we arrived

breakfast was on point, the suite was great and the location was amazing

joe at the bar was exceptional...location was key..they got us an early check in as requested.

requested a early check in, a month before my stay

they even gave us an early check in which was great

disappointed that pool and fitness center were under renovation.

convenient location, nice facility for exception that fitness center was closed

staff was great. we requested early check in and they were able to accommodate.

only disappointing aspect was that we had to pay $150 for early check in

gym floors needed some sweeping but minor issue

breakfast was at a restaurant in the arcade, delicious pancakes :) a couple of boutique stores and

also the breakfast room service was delicious

early check in, very friendly staff... fresh breakfast, the pool and hot tub.

clean, great location and early check in and late checkout.

breakfast was pricy but delicious!

the only minor thing was that the pool /spa, closed at 10pm.

it was so clean the staff was very nice and the breakfast bar was very nice

allowed early check in, very friendly staff, comfortable bed, good breakfast...

plus we was able to get early check in and late check out so that’s a major plus

i requested an early check in and the room was ready upon our arrival

room and breakfast

would have liked longer breakfast hours for the weekend

we took the free early check in

plus they got us in on early check in which we were so happy about

i made a request for early check in and we were given such an attitude about it even though we said we were

early check

early check in, cocktail hour and breakfast and location to r& r hof

told me on the phone that they had early checkout

the full-service kitchen

parents should supervise their children while at the morninv breakfast nook

good wish it had a better breakfast

i want to clarify i taught that they have continental breakfast like others hotels but wasn't like that

friendly staff. allowed for early check in.

allowed early check in. the room was spacious, clean and quiet. free parking.

my boys played with during breakfast, didn’t seem as if the staff liked this as they asked by kids to “be quite”

the breakfast was fantastic

would have been nice to have a bathtub and maybe a pool for my kids, but hey, the hotel didn't smell like chlorine or mold

early check in and close to the national park

the pool is huge

pool is amazing and huge

9 o’clock is a time for adults kids are relaxed but can’t go eat or swim or workout cause everything has a certain hour (too

to find, easy access to freeway, national park, shopping, food nearby, ample parking, comfortable bed and pillows

room was clean and comfortable check in staff had bad attitude and no help with early check in

the breakfast was really good

the bed was comfortable and it was nice that they served breakfast in the morning

i didn't use the pool or the exercise room, so i can't comment on those

the breakfast had eggs, sausage, cereal, waffles, fruit, yogurt and the coffee was available all

we were able to get an early check in

we were very impressed with the quality of the room, the attentiveness of the staff, the room service meals, and other services like valet parking

the restaurant and bar were not very impressive and the wait staff was not attentive.

convenient with laundry and gym room

room service was amazing and prompt!

the early check in/late check out

the continental breakfast sucked

unsafe, drug dealers, stains, broken door locks, no conf room, no fitness room

they have an average morning breakfast, but one thing we noticed is the doors are closed at prompt at 9:30 am every morning

only thing i could see that could've been better is better breakfast selections

location .. amenities .. bed comfort .. early check in ..

the wedding venue stage and bar area

to order room service for breakfast 2 days and there were problems both days

had issues with room service, and i wish the front desk would have mentioned to us when we checked in that they

to cleveland clinic but hotel shuttle or walking

the staff was also very accommodating regarding early check in and a little extension on the checkout time

called a weeks in advance and asked them if we could have an early check in if possible to make it to a wedding by a certain time, needing the room to get ready

working pool, luke warm hot tub, no working laundry

hotel with large hallways, comfortable rooms, nice pool, spa and gym

bar has great workers

staff was excellent, let us do an early check in, we arrived early fro out of town

she was able to accommodate an early check in for us

start with, they accommodated an early check in, which was great

the bar was closed

nice breakfast, great location and facility

staff was amazing and accommodated is with an early check in

booked with a different hotel at first but the staff was so rude about early check in i declined to stay there

they couldn’t do my early check in and failed to tell me they had no public restrooms so i was late to my game

amazing staff to deal with from the request 4 days before our arrival to request an early check in time over the phone, to check in with great friendly face to face personal customer

the hotel is close to airport and has an early morning shuttle.

location from airport is great and staff with early check in were very accommodating

also, as a person who uses (or tries to use) the shower grab bars: why do hotels put them where they cannot safely be used

pool is open with restrictions

love the employees, love the pool and spa

my kids weren’t feeling good and the gentleman at the front desk gave the water and a candy bar and told them to feel better

thank lisa, the front desk manager for her help in organising early check in so i could have day rest after a long overnight journey before my flight out of cle

from the reception it smells very bad with a lot of smoke, unsafe for any family with kids

so my kids missed out on schooling because of it

traveling whit my kids for two nights and no microwave and fridge

allowed us to do an early check in after our 6am flight was cancelled

they offer shuttle service,nice restaurant/bar,clean rooms,pool, excellent location,and friendly staff

great restaurant me bar, pool, gym, clean rooms, and a free airport shuttle, very impressed

loved the fact they had 24hr shuttle

breakfast was okay, i didn't like the sausage but that was the only meat choice

they allowed me an early check in after a long trip into town

limited breakfast

tub water wasnt hot, retrieve hot water from kitchen sink

clean, quiet, lots of amenities. kind staff clean beds and kitchenettes. it was awesome!

the breakfast could be a little more inviting.

we had asked for early check in

love rooms with kitchenettes

it does need some up keep. furniture around the pool was breaking.

did not get to eat breakfast because we slept so late

no breakfast

received great front desk service and appreciated the early check in approval

not enough vending machines and no pool

shuttle picked us up at the car return

nothing really. pool is small but clean and nice.

pool table,,bar area and the room layout