early check in and close to the national park

the pool is huge

then i loved the restaurant and bar that was there also

parking

very clean and tidy rooms. rooms have all needed amenities. plenty of parking.

room was clean and comfortable check in staff had bad attitude and no help with early check in

pool was not open unfortunately

the breakfast was really good

the bed was comfortable and it was nice that they served breakfast in the morning

the pool being closed due to covid

told me on the phone that they had early checkout

breakfast on the go was great, kitchenette was wonderful, staff was great

hotel and room was very clean . i loved the kitchenette.

locationand the kitchen....

the breakfast was only oatmeal

early check in and never heard back from the hotel

called in for early check in which was approved and on the day our room was not available only to sit in the

the hilton honors app is super convenient for early check in & contact free

the kids loved spending time in the pool

the restaurant is closed, so are all the amenities. no room service because of covid

location .. amenities .. bed comfort .. early check in ..

one answered room service room service knocked then called at 6:30 am when we did not order room service phone

if you use room service it's a 22% gratuity charge and also 2

to order room service for breakfast 2 days and there were problems both days

friendly staff. clean. quiet. comfortable beds. shuttle.

we were able to get an early check in

close to cleveland clinic and the shuttle came everyday

it was very beautiful and well kept. perfectly clean! great room service too!!

the restaurant was excellent and the bar was nice

it was one of the hotels that had cleveland clinic shuttle service

friendly staff. allowed for early check in.

allowed early check in. the room was spacious, clean and quiet. free parking.

breakfast was great

very nice place to stay. very modern and the snack bar was an added bonus for the kids

cleaning by request), good breakfast selections with 24 hour coffee and tea, microwave, laundry available

plus we was able to get early check in and late check out so that’s a major plus

allowed early check in, very friendly staff, comfortable bed, good breakfast...

i requested an early check in and the room was ready upon our arrival

we're here to get away from our kids but were woken up by kids in the next room carrying on at 730 am

also the shuttle service to cleveland clinic hospital is god sent

had called three times requesting early check in, room wasn’t ready after being assured it would be

we were allowed an early check in.

early check in, friendly staff, location.

we always request extra pillows and blankets for the kids and they had them ready in our room when we arrived

the kitchen is nice

early check in, very friendly staff... fresh breakfast, the pool and hot tub.

clean, great location and early check in and late checkout.

pool area could of been a little warmer as well as pool water but hot tub was great

breakfast, gym, friendly hotel staff / front desk

the location is absolutely perfect and within walking distance to the sports arenas and the bar district

they even gave us an early check in which was great

joe at the bar was exceptional...location was key..they got us an early check in as requested.

requested a early check in, a month before my stay

the fitness center was also dated and quite small

disappointed that pool and fitness center were under renovation.

only disappointing aspect was that we had to pay $150 for early check in

staff was great. we requested early check in and they were able to accommodate.

the breakfast food is atrocious

we didn't have breakfast at the property

also the breakfast room service was delicious

plus they got us in on early check in which we were so happy about

we took the free early check in

i appreciated the extras -- early check in and check out

early check

early check in, cocktail hour and breakfast and location to r& r hof

staff was excellent, let us do an early check in, we arrived early fro out of town

start with, they accommodated an early check in, which was great

she was able to accommodate an early check in for us

buffet breakfast

breakfast was very good

they allowed me an early check in after a long trip into town

full kitchen

only stale muffins for breakfast.

i didn't get the free breakfast but was glad that it was offered

loved the kitchen area and the floors was hardwood

called a weeks in advance and asked them if we could have an early check in if possible to make it to a wedding by a certain time, needing the room to get ready

the staff was also very accommodating regarding early check in and a little extension on the checkout time

very quiet and great wifi

no supplies in the fitness area, including water or wipes

compared to others this close to airport this is hands down the nicest and includes a shuttle

amazing staff to deal with from the request 4 days before our arrival to request an early check in time over the phone, to check in with great friendly face to face personal customer

booked with a different hotel at first but the staff was so rude about early check in i declined to stay there

staff was amazing and accommodated is with an early check in

they couldn’t do my early check in and failed to tell me they had no public restrooms so i was late to my game

property was clean, quiet and had a guest laundry which i used

the early check in/late check out

the breakfast selection was small

the breakfast

also there was no fitness room as advertised

unsafe, drug dealers, stains, broken door locks, no conf room, no fitness room

thank lisa, the front desk manager for her help in organising early check in so i could have day rest after a long overnight journey before my flight out of cle

traveling whit my kids for two nights and no microwave and fridge

from the reception it smells very bad with a lot of smoke, unsafe for any family with kids

so my kids missed out on schooling because of it

allowed us to do an early check in after our 6am flight was cancelled

hotel was quiet and it the indoor pool was great

the pool/sauna area is a bit isolated and unsafe at night

free breakfast.

wish the room included breakfast.

before we arrived to attend my son's funeral service to making sure our rooms where ready for early check in she went above and beyond by helping clean the second room

the kids and i were well fed

nice continental breakfast

the breakfast was delicious, the rooms were very good

i also appreciated the “no pet fee