told me on the phone that they had early checkout

i want to clarify i taught that they have continental breakfast like others hotels but wasn't like that

breakfast on the go was great, kitchenette was wonderful, staff was great

the small kitchen, including refrigerator and a microwave was a super plus, i loved that

the full-service kitchen

called a weeks in advance and asked them if we could have an early check in if possible to make it to a wedding by a certain time, needing the room to get ready

the staff was also very accommodating regarding early check in and a little extension on the checkout time

the location and the fact that it had a fitness room

it was a short walk to fitness center and indoor pool

wifi does not work in all of the rooms

they couldn’t do my early check in and failed to tell me they had no public restrooms so i was late to my game

booked with a different hotel at first but the staff was so rude about early check in i declined to stay there

amazing staff to deal with from the request 4 days before our arrival to request an early check in time over the phone, to check in with great friendly face to face personal customer

staff was amazing and accommodated is with an early check in

they also have a free shuttle to the airport

the early check in/late check out

there is even a free breakfast in the morning

beds and pillows are very comfortable; friendly staff; good location for my purposes; breakfast available

the continental breakfast sucked

the breakfast

location from airport is great and staff with early check in were very accommodating

my kids weren’t feeling good and the gentleman at the front desk gave the water and a candy bar and told them to feel better

also, as a person who uses (or tries to use) the shower grab bars: why do hotels put them where they cannot safely be used

the pool and hot tub were really nice

i did not use the fitness center but i did not like how it was inside the pool area either

thank lisa, the front desk manager for her help in organising early check in so i could have day rest after a long overnight journey before my flight out of cle

from the reception it smells very bad with a lot of smoke, unsafe for any family with kids

so my kids missed out on schooling because of it

traveling whit my kids for two nights and no microwave and fridge

they even gave us an early check in which was great

joe at the bar was exceptional...location was key..they got us an early check in as requested.

requested a early check in, a month before my stay

no fitness center

staff were incredibly friendly and accommodating when we arrived with wet laundry (dryer died the day we left

allowed us to do an early check in after our 6am flight was cancelled

the pool/sauna area is a bit isolated and unsafe at night

shuttle service , bar

the breakfast was very good. all the staff was excellent--very helpful and friendly.

all the stay was good, but there where kids running the halls making all kinds of noise that was coming through to the walls and couldn't

had called three times requesting early check in, room wasn’t ready after being assured it would be

early check in, friendly staff, location.

we were allowed an early check in.

there was a full kitchen and fireplace

i wish the bar was open a little later;)

staff was great. we requested early check in and they were able to accommodate.

only disappointing aspect was that we had to pay $150 for early check in

breakfast was at a restaurant in the arcade, delicious pancakes :) a couple of boutique stores and

was at a restaurant in the arcade, delicious pancakes :) a couple of boutique stores and the gym within the building

wish the spa would have been open on sunday and monday but i understand that these types of businesses

called in for early check in which was approved and on the day our room was not available only to sit in the

early check in and never heard back from the hotel

the hilton honors app is super convenient for early check in & contact free

no room service no room clean daily

the kids loved spending time in the pool

early check in, cocktail hour and breakfast and location to r& r hof

plus they got us in on early check in which we were so happy about

i appreciated the extras -- early check in and check out

i made a request for early check in and we were given such an attitude about it even though we said we were

early check

early check in and close to the national park

my kids slept on the floor

kids running up and down the hallway all night

website states kids eat free, but we had to pay for my 4 year old and ourselves

there is a bar and music and food at the facility, this place is very clean

room was clean and comfortable check in staff had bad attitude and no help with early check in

i didn't use the pool or the exercise room, so i can't comment on those

the pool was down that's the only disappointing thing

bed was soft, breakfast was good.. no noise staff was super friendly. . great environment

the breakfast was wonderful, and the young man that was in charge of it was very friendly and polite to

early check in, very friendly staff... fresh breakfast, the pool and hot tub.

clean, great location and early check in and late checkout.

gym floor, smoking area/outside sitting and pool

no breakfast. the room was excellent.

hot tub, pool and sauna were amazing

i requested an early check in and the room was ready upon our arrival

allowed early check in, very friendly staff, comfortable bed, good breakfast...

plus we was able to get early check in and late check out so that’s a major plus

only thing i didn’t like was the gym equipment was actually down and there wasn’t a usb port for iphones other than that it was a

staff was very nice. room was very clean. breakfast was good.

friendly staff. allowed for early check in.

allowed early check in. the room was spacious, clean and quiet. free parking.

free laundry, free coffee, very

comfortable beds - free breakfast - fire pit and seating outside - selling snacks, drinks - free laundry - free

the laundry room smelled like urine

received great front desk service and appreciated the early check in approval

was my birthday and i really enjoyed the wxyz the bartender was very nice and enjoyed the pool

very clean brand new great staff working there and bar is awesome

pool was awesome.! room was fantastic.!

shuttle is run in an efficient way

we had asked for early check in

we did call in advance to find out that no breakfast would be served and the pool was not open, understandable for sure

breakfast is pretty good. fitness center and laundry machines available for use

noticed halls need spruce maybe vacuum...kids in outdoor pool screaming till dark.

we didn't use it, the pool looked as though the bottom had not been cleaned in a while

we were able to get an early check in

the ccf has a shuttle that will take you back and forth to the clinic, runs about every 15 mins

we were very impressed with the quality of the room, the attentiveness of the staff, the room service meals, and other services like valet parking

it was one of the hotels that had cleveland clinic shuttle service

room service was amazing and prompt!

location .. amenities .. bed comfort .. early check in ..

hotel employees shuttle us back and forth and they are excellent

the wedding venue stage and bar area

booked this place because it had a shuttle service, which was good because i am not from the area

had issues with room service, and i wish the front desk would have mentioned to us when we checked in that they

start with, they accommodated an early check in, which was great

she was able to accommodate an early check in for us

staff was excellent, let us do an early check in, we arrived early fro out of town

the bar options.

great staff and room service

needed an early check in for meeting

closeness to all the wonderful shopping, dining and bars

he loves to swim, so we enjoy the pool

pool was small, no hot tub, breakfast was good but very simple, i would’ve liked to see a more

the pool was being maintained the second night and was empty and i have 4 kids

also this location was very accommodating with allowing me to have an early check in, that really helped me to get an early start on some important things i needed to do

staff was very accommodating when we requested an early check in and it continued throughout our stay

clean rooms. the staff did a great job of accommodating my request for early check in.

get the room i paid for at the rate i paid asked f r early check in believe i was charge for it as well got there 7 am as

it has a basketball court, outdoor pool, and playground

uncarpeted no early check in, kind of sour man from india or pakistan on desk

laundry, parking, dining locations are convenient and meet my needs