bed comfy, choice of soft/firm pillows, free wifi

the bar staff the bed was lovely and the breakfast was great

breakfast was excellent and amazing choice and on second day we didn't have time for long breakfast

breakfast was fantastic with plenty of

extremely helpful even printed up a map so we could do our laundry, food was good morning & evening

too many kids running around, disrespectful to other guests & unsafe due to where they were

to have to wait for everything from service at the bar, pool reception and room service

use of the pool, free wifi , yogurt at breakfast yummy

room price was expensive without breakfast and hotel pool access

the room service app refused to work would never reccomend th

very competent and confident in using the till and didn't know how to use the offers such as kids eat free and tried to just charge full as they didn't know how to resolve it

of the pictures showed a pool so the kids were looking forward to that but we were told this park inn did not have a pool

the wifi signal was bad in our room so we couldn't connect

great bar for a wind down beer before bed

great food by room service although expensive

large period room with a comfortable bed, plenty of pillows and a whirl pool bath

the staff were friendly and welcoming, the room comfortable and the breakfast outstanding

a lot with work and normally hide in my room, but for once felt so comfortable i sat in the bar on my own

great value for money with a top notch breakfast included (great fry-up, chef

lovley hotel short walk from town centre,very clean ,staff welcoming, great breakfast x

staff wer friendly we wer served by a guy at the bar after a night out had a good chat and took out drinks upstairs to drink in the room

early check in on christmas day fulfilled so i was able to return for the night later and get

breakfast was smashing and the bar staff when we came back from our evening out were very accommodating well

a little bit of a walk to nearest amenities but the hotel had a bar and restaurant

i wanted a cheap hotel a short distance from where i was playing golf the next day and the hotel provided that

quiet location with good parking

plenty of free parking available

road, when we returned at 10 30 to our cabin, we hadno tv monitor, had to go to the reception/ bar to get help, very helpful also with the heating radiator in the cabin, cou,d not get it to work

staff were fantastic always willing to go the extra mile service in the bar and restaurant etc

no wifi in room

our kids really enjoyed playing pool whilst the parents chatted over a drink(s)

ev charger

room very spacious, breakfast value for money plenty of choice.

easy to get to and they have a fast ev charging

was ok but didnt smell fresh breakfast was very basic gym appliances were broken needs updating reception staff was very helpful ok for one night stay

good wifi connection from the room

very clean and quiet lovely bar and staff

breakfast good but you have to be there in good time

only the bar was close at 9 pm not very good

was great it suited our requirements,kids really enjoyed the swimming pool,breakfast was as expected tasty and plenty if you wanted

it was very clean. staff.weere very friendly spa was a nice treat

r residents), family friendly, clean and tidy

were told we had an early check in for a wedding we were attending then when we arrived the staff told us they had

great price especially when it has a swimming pool, easy parking. ideal for visiting the nec

cleanliness ,lovely grounds and no hassle parking.

wifi none existing

spa facilities food to die for staff that couldn't do enough for you although large indian wedding

lots of parking, friendly staff

i would have stayed for a couple of days if kids were allowed in the pool

secure parking on site

comfy and clean breakfast, was excellent

good breakfast and even had gluten free toast

6 for the premium wifi is

lovely breakfast room and bar area

given the hotel is located by a popular racecourse would expect more facilities in the hotel ie gym, sauna, steam room, pool, jacuzzi as other holiday inns across uk

i would loved sort of playground for kids outside or a pool table or something like that inside to entertain kids for a while

late check out for a small fee so we could shower after

gym, or rather a tiny manky room that with no windows that is supposed to eb a gym, disappointing

staff are brillant. great with kids. jackie is an amazing worker and person.

sports channel put on request to watch in the small bar

the lift wasn't the best either but worked ok bar the door not opening very well

also there’s a nice little bar next to reception that’s open til late

the welcome area and bar already look like they’re making big improvements

secure car park, bar , clean spacious room, tea and coffee in room

staff on reception, early check in paid for and not available when we arrived and no staff to talk to

everything was in walking distance near the hotel pool was nice for the kids.

spa was fab

think gym/ spa access should be included in price

plastic knives were placed in bag with food for room service, however we had 3 sets of forks and spoons

clean convenient and lots of parking

really convenient and easy parking - single room plus breakfast only around 50 -a bargain.

the laundry facilities and games room

smell is horrible like very old closed toom for ages have to ask for room service twice

the kitchenette was a lovely surprise

lots of doirs slamming and kids playing in the corridors making lots of noise.

free wi-fi, 24hr room service, staff were friendly and helpful

all gym and leisure area was spotlessly clean

loved the facilities, the spa and gym

45pm only to be told that kids were not allowed into the pool after 6pm

had room service both nights and breakfast

room service menu was expensive and there weren't many restaurants nearby.

also, no parking available, so please look to update your page to state that parking is limited

we had room service dinner and it was delicious, so was the breakfast

breakfast was delicious and we really enjoyed the room service

came for a relaxing weekend away, had access to the spa facilities that was amazing

i used the pool and spa which was amazing

guess the only thing i could say was maybe the food was a bit expensive for room service, but it was as to be expected for staying in a nice hotel so can t complain too much

lovely bar area for pre dinner drinks

extra charge for using just the swimming pool,i am not interested in using anything else in the spa & 15 is a little steep,just for the

non smoking room smelt strongly of smoke. noisy due to proximity of ev chargers

clean, excellent shower, spacious room, brilliantly positioned re ev charge points.

were not enough ev chargers at the service station

convenient location, friendly receptionist, good food options on site - ev charging outside!

location and use of ev charger

night for a salsa event nearby, the hotel was a perfect location just across the road from vinny bar

bar staff were great, very friendly and helpful. parking was good. wifi was okay.

no 24 hour room service . sandwiches available instead.

great location for work rooms are comfortable wifi connection is good

breakfast was well worth booking for 7

the staff were polite, enjoyed our stay, they even accommodated our slightly late check out.

nothing really as i felt that it was a nice experience and sort of kids / family friendly

i was with two kids so she helped us getting cereal and everything she possibly could to help kids have breakfast

staff, excellent value for money, great breakfast and loved the activity packs for the kids

it was clean and good size with kids

clean, economical,good location,good quality room service food

was excellent, the staff were very friendly and helpful, plenty of car parking, a very pleasant stay, would definitely book

free car parking and staff was great on reception

was spotless, staff were friendly and hotel bar was a bonus after a hard day at work complimented by the rooms low price i would definitely

little thing was wifi, because i was there for a course and wifi was very much needed but was non existent

the staff in the bar on saturday night we re just brilliant

breakfast could have been better

stay while visiting wolverhampton racecourse, hotel was brilliant and breakfast was spot on, free parking, we had a drink by the bar in the evening, staff always on hand and are very helpful and

wifi was intermittent

breakfast was fresh with a variety of baked goods, fruit etc

was clean and the shower egrets, didn’t eat or have a drink in the bar as i wanted to get an early night

venue for functions,great general bar area and amenities

nicely maintained bar can’t fault the place stayed twice now and will stay a lot

all over though we requested non smoking room the establishment is not for kids even for n overnight which this was for us loud fighting or partying neighbours couldn’t

kids and yobs in and out the place drunk

no wifi in my room

was 1 member of staff on doing reception, bar and meetings but he couldn't do enough for you

good breakfast and secure parking.

wifi was shocking .

good with the parking security having a code to come in the gate

good bar and

also found the bar and restaurant to be a lovely place to unwind and the staff really helpful and

everything was lovely except the choice of cider at the bar lovely stay

pity the bar shut at 10.30

and bar were really good, food was excellent

kids loved the stay

the hotel was tastefully decorated and the pool facilities were clean, bright and uncrowded

beds, easy parking and as we had a club room we got wifi included

lovely gym and wellness spa and swimming pool

loads of parking

friendly atmosphere, breakfast room spacious and clean

no food in the bar but they ordered food for us ud83dudc4d

breakfast was awesome!!! stuff was amazing! room was amazing! felt like home!

after the event i attended at aston park returning to the hotel, the bar was overly busy

a bit cold in the bar area

staff were excellent, and the bar and beer gardens were superb

free tea and coffee at the bar anytime beds were comfy easy check in and out large car park perfect for a gig at villa park

bar on match days is brilliant

close to villa park, staff were beyond obliging and friendly, was a good atmosphere in the bar and the rooms were clean and ready when we arrived

staff friendly and helpful clean rooms and bar area good outside seating fairly priced

breakfast is included for all customers, and there is also a small gym in the basement

i really enjoyed the stay and my kids loved it, we would definitely come again

gave us a late check out, thank you

were friendly, the room was a good size for a family of 4 the kids loved the fact you could see trains and trams outside the window

relaxing bar and lounge area

bar and restaurant good

we haven't tried the restaurant but the bar offered a nice selection

i am very upset that i had to put my kids through this which was supposed to be a holiday

no matter the time you will hear kids running up and down, the ground floor is the worst you got a kitchen where u can smell the

parking n room facilities

was excellent- the reception staff were particularly helpful and pleasant so we're the bar staff

staff, early check in to help with birthday night away for my boyfriends special day

couldn't connect to wifi for whatever reason and the tea at breakfast was a weird brand that didn't taste good

even ordered lovely room service at 1

very friendly check in experience, the wifi code i was given didn't work, the mattress was very old and uncomfortable

the bed is small and the hotel policy of charging extra for late check out of guest that checked inn at 12:00 midnight is absurd

requested and got early check in for 4 rooms.

convenient location for casino lots of parking great full english breakfast

it was really quiet considering it was a saturday night, and while you can still hear the bar downstairs it was extremely muffled, incredible soundproofing

the noise from the bar below

the bed was very comfy too and a great selection of beers in the bar

perfect place to stay nice bar nice staff nice location

the rooms were very good and bar good

the bar and restaurant areas were clean, modern, comfortable well maintained and inviting

late check out at noon, included in the price

location, friendly staff, accommodated an early check in

spa bath left little black bits floating in water after using

very spacious room, paid extra for the spa bath

room service lady kept barging into our room while we were getting dressed the next morning

room service was satisfactory

used to room service options

no room service

room service was not available

my kids and i really enjoyed that bit

wifi was excellent, room clean, bed amazingly comfy, great sleep, tele decent with sky sports

the wifi could be better. and wasn t sure if to log in and give details re 02 of it was safe

due to kids' runny nose we asked for a vacuum cleaner which help to clean the kids' nose (do not worry, no

breakfast was much better than expected. staff were knowledgeable and friendly

late check out

the kids were exhausted and we did the check in earlier

breakfast was delicious and the cleaning staff was so friendly and accommodating and loved how the

kids especially loved the pancake machine

breakfast was very good

it's a great find for me and a better alternative to other hotels in the area particularly the ev charging which is a great differentiator

menu was excellent, the breakfast there was a good choice and bar had ample choice of ales

in the place was a cross between laid-back gentleness and giggly fun; the evenings in the bar were one long laugh

got back late only had a few beers the bar person helped me set up my tablet staff were nice letting us have another

staff at check-in and bar all very friendly and helpful

room service excellent

breakdown buffet was great and kids are free

- full english but plenty of choice convenient location for the city centre free on-site parking

very loud party going on wasn t ideal with kids trying to sleep

lots of kids running round in breakfast room

we took the bedding off and the kids slept on the floor instead which was fine

the breakfast was amazing

breakfast was fantastic, plenty of choice nothing was too much trouble, we ate in the restaurant in

nothing, it was all amazing. could have left the bar open for a bit longer. lol

breakfast was delicious, , brewood is a quaint location

good restaurant with a enticing range of dishes, and lovely breakfast in the morning

next day, tv and the wifi wasn t working for about 3 hours

room service didn t come to the room

the same guy served us in the bar for drinks when we got back and ran the bar on his own, a real credit to the hotel

was very clean, modern and comfortable breakfast was lovely good value for money dinner was lovely staff were kind and

good quality hotel. staff were polite and friendly. lots of choices for breakfast.

it goes without saying that it was so loud and noisy when it came to bedtime and with two young kids it made it a little more of a challenge

spa area was a little tired

no breakfast room service

we especially loved the bubble lounge bar which is inside the building

room service was excellent and bed was very comfortable

i had a problem with my room service food tasting off and the staff were very quick to accommodate me and solve the problem

staff facilitated early check in location clean breakfast self serving excellent choice

the hotel itself has a gym, bar and room service is available for food

screen mirror didn t work and casting was pants as wifi not great

guests from the bar next door sitting on the steps smoking

kids under 12 not allowed in pool weekday and no kids at all on weekends.

room service was quick to respond to us

sad that there was no flexibility on my kids being able to use the pool.

breakfast should have been included & should be able to request a late check out

she also gave me and late check out as i was staying there for two nights and also had a choice to

wifi was extremely slow, for working professionals difficult

good location, amazing staff like salim he is so welcoming, funny, a good entertainer made my kids laughed alot they're still talking about him and he also knows his job

kids friendly and pet friendly.

delicious breakfast and friendly staff. the kids play area was fabulous too.

kids area in

the staff at reception and bar are excellent.

rooms and breakfast were great

sonya served and attended us superbly to avery good start to finish breakfast

interior decorations of the rooms and all common spaces( restaurant, bar madeleine, staircases)

setting and ambience the bar is awesome with great cocktails also , new york style breakfast was aweaome

and i even used the gym

lovely lady even offered me a takeaway box so i could bring food back to the room while the kids were still sleeping

i love this place ,kids enjoyed every bit of it

the gym access came as part of the stay and was very good

friendly, efficient staff; early check in was permitted. breakfast was plentiful, fresh and hot.

gym needs some more equipment like a bench, barbell and a squat rack with some weights

nice colouring packs for the kids nice big breakfast with lots of variety clean location great

love the hotel great location great rooms great breakfast great gym

there was an excellent choice for breakfast

complimentary drinks, coloring books for the kids and home comforts really helped make this stay extra special

the bar entertainer was excellent

i had late check out however i had cleaners knocking on my room door at 11 and reception calling for no

we were given complimentary late check out at 1pm ( usual checkout is 11am which is still a decent time

gym,,was great food was great

gym could be better equipped

staff and when i requested early check in i was very pleased with the fact that on arrival at 9

room service knocked on my door even though i had asked to late check out

car parking 5 minutes walk away, options for the gym, swimming and breakfast

access to university gym and pool, walking distance to restaurants, bars and shopping

t for long though)

the car parking is 15 for 24hrs, also drinks at the bar pricey, 2 champagne cocktails 30

good wifi

we got an early check in which was great as we arrived early for a funeral so we could rest and freshen up

great gym, great breakfast

good wifi, just an overall good experience

room service food was lovely and the breakfast is great very quiet at night, got a great nights

late and had some excellent room service, the staff were excellent, the room was only single but still spacious enough

room service/bar food not good

car parking

confusion about me using the spa area as my treatments were booked in the afternoon and i checked out at

i liked the option to order room service breakfast as i was on my own

breakfast was lovely, maybe next time we will try the restaurant meals

we didnt use he gym facilies but when we visited them they looked great and definetly would've used them

tasty breakfast . bar open late . comfortable room

bar staff great too

was halloween weekend we stayed and the lobby was decorated and had treats for the kids

we paid for early check in, and room upgrade to a suite

comfy beds, provided ice and fresh milk on request via room service

was fantastic, we had a little trouble with room service, the computer system went down but they soon sorted it out

hotel is opposite new st station, the wifi is free and fast and the beds are very comfortable

11 for a glass of wine. couldn't get wifi.

afraid i can't remember the staffs names but the bar staff young guys was amazing and the young black gentleman who work at night i believe soon to

wasn’t clear the spa wasn’t for under 16’s we wouldn’t have stayed here and the kids were very

definitely disappointed weekend break from the kids, got no sleep and i also do social media so was hoping for a fancy looking bedroom to make

not small bottles of shampoo etc - only because i collect them for my kids who love them - these had nice big bottles stuck to the walls

rooms, great bar and restaurant, staff brilliant

breakfast is next door in the bar, the food was delicious and the bar again very well presented

food and breakfast is served in the pub/restaurant next

in our room, no 12, didn't produce any hot water, despite running it for ages, and the menu for breakfast could be explained to guests who have already

excellent breakfast

the car park ticket and free drink voucher left on the bed is a nice touch, the honesty bar and the highfield pub next

wardrobe up to find a used towel just tossed on the top shelf clearly visible to anyone, so the room service must be blind

no remote for tv, had to ask, menu for room service, but no phone to

room service! said 24hr sandwiches but 'when we asked we're told 'none available'.

room service menu could be some better than the one in room.not any choice

hotel looked nothing like the actual hotel,damp,lift not working,bar closed down,no restaurant or room service available

there wasn’t a fixed light in the actual room which kids disappointing but it was nice

is one of the best in birmingham amazing views from the room, spa very nice, breakfast

great room. great breakfast and really convenient

balcony was unreal with the view and everything and everyone was so freindly and even got room service

fresh and inviting excellent value for money loved the spa area and my back massage was amazing