breakfast excellent with a good choice of fare

lastly the spa is really nice, with a lot of different pools and treatments

spa could be really crowded in some moments, especially in the central hours of the afternoon and;

the hotel has an interesting hydro spa on the ground floor - and open to guests

offer you only 1 hour at the spa

wifi is a bit poor - so bare that in mind if you rely heavily on it

free wifi

we didn't have dinner there, but breakfast was fantastic

another surprise was breakfast, which is simple but very tasty

property, great evening meal and breakfast

breakfast was basic but sufficient

breakfast was excellent

there was no wifi; but, he was on his laptop

could never get the wifi to work for us

good size bedroom and bathroom. very comfortable bed. parking. nice breakfast.

a bar to buy coffee

30 and the restaurant was closed the night we were there but the very friendly bar moreno does great menu del dia or homemade

helpful staff! nice breakfast. good value for money.

lovely kitchen to do your own cooking if you want to

welcome was friendly, parking is possible, the room was spacious, lucious, with great bedding

a good breakfast is served in the morning

parking not on site but very close by

bed was fine! location ok, enough parking. wifi had mixed reception, not superb but good enough.

spa closes at 18.30. most of the rooms without bath.

lack of water and breakfast only average

this hotel, superb breakfast, lovely big room and a bathroom with bath and shower, perfect stay

spa facilities, good value for money

great bar with lovely food

at back of hotel and there was someone sleeping between cars in the car park in the morning

breakfast bar helpful lady found us extra pillows

bar is nice and food good

hotel room ,easy access for vans and lorry parking

there was a good cheap bar and restaurant opposite

there isn't a restaurant on site but there's a bar restaurant just opposite

the breakfast was fantastic

secure parking , great location good breakfast

great garden for the kids to play, lots of small touches that were wonderful, perfect hostess to meet us - highly

the breakfast was included in the price and was very acceptable

breakfast was a little light, we were'nt late down and it was a bit sparse

instead we recommend having dinner at the local bar and traditional restaurant opposite the mercedes factory entrance instead - for good value for

breakfast average.

nice room, nice bar with friendly staff, good buffet breakfast. dog friendly.

scenic area with tapas bar next door

not a problem for me, but there is no microwave in the kitchen

the room was extra spacious with kitchen and everything one needs to prepare a simple meal

apartment with kitchen in historic building

to stay longer up, next to the property there is wonderful old square with bar and restaurant so it’s loud till 24

get what you pay for, and it is not cheap; an enormous family room, welcome gift for the kids, more than delicious breakfast buffet with plenty of options & good quality, very friendly

staff- very professional and polite, very clean room, good quality wifi, very handy and close to the center, large and secure parking

hotel, large clean comfortable room, good wifi

good bar with nice selection of wine ans beer

room service only until 11pm, no ice machine for guests

stop off for our journey to southern spain, clean rooms, lovely bar & food

the little spa and breakfast were excellent.

room service took a long time as it was coordinated somehow with the dinner time at the restaurant

the room service pizza we ordered was 35 and it wasn't even the pizza toppings we ordered

we did not go to the spa, as our time was limited, nor did we order room service

were really sweet - there was a small package of sweets for christmas and the free chocolate bar was so cute and yum

everything is spotlessly clean; the staff are all lovely (and kindly spoke english); the 24 hour bar / cafe is great

the hotel offers a small gym as well

the coffee lounge/gym were also of a high standard

did not have time to try gym but it seemed nice

a short walk to the guggenheim museum in one direction and the old town bar district in the other

breakfast brunch was worth it for each day

not a proper bar to relax in. room looked a bit tired.

very good breakfast, very comfy pillows, helpful staff and good location

good wifi

, hand towels, bar soap, shampoo &

24hr reception and bar area an big advantage

bar at reception open nonstop

breakfast was great

great location in the city center. very good breakfast with wide choice of food.

niggle was lack of 24hr room service

didn't have breakfast, but opted for room service

the hotel has a restaurant and a bar with good food and well-priced

breakfast, lovely courtyard with some green plants, food available at the bar at all

good location nice bar and courtyard staff excellent

clean, comfortable, good wifi, as would expect from this class of hotel

a slightly late check out was accommodated and luggage stored until my departure time

massive

quick room service at dinner time

room service food was quite average

-room service food prices were too high.

lovely roof bar

the room was very comfortable and clean, and the room service quite fast

kids had a normal size room, beds were comfortable and room was clean

many little presents for parents and kids

staff very friendly and kind. lovely gifts in the room for our kids.

breakfast was superb, a selection of spanish cuisine and british foods presented as a buffet

there are lots of restaurants and shops around the area and there s also a self service laundry shop (autolavanderia adei) 3 minutes walk if you need to get rid of the dirty laundry in (+) due to noise disruptions, they cleared the fees of a laundry service that i had ordered to compensate (-) everything in hot laundry

good location in old town of the city

sco viejo), spacious and comfortable room, delicious breakfast with wide range of selection

gym available and no alternative was offered to me when informing about it

two small things: maybe it would have been nice if the gym was open later than 22:00 & it there was a toilet brush in the bathroom

learned that due to covid the roof bar, gym and laundry are closed

rooftop bar wasn t open which would have been to have a look but no big deal

the gym is exactly what it looks like in the pictures, with the heaviest dumbbells weighing 10 kilos

it's not easy to travel with kids, and it's just great when u have people that help and make u feel at home :) in our case,

loved sitting in the plaza nueva and watching the kids play football in the late afternoon

had room service on the last night - the burger was great and the wine good

booked without looking at the detail so missed you had to pay to use the gym or swimming pool

the view into the city from the bar area is incredible esp at night

the kids enjoyed the snooker table

swiming pool clean and good and gym is excellent

wifi was a bit sporadic

the day, so i was pleased to know the hotel had a working space with refill coffee and strong wifi

was a better room that was unused than the one i had booked, and whenever i called, reception and room service were extremely responsive

wifi wasn t working

i had to work for a while and the wifi was good

wifi was inaccessible in our room so we had to go to the foyer, though friends on the same floor

gym is good

room service

is a scope of having more variety in the breakfast buffet

if your children wish to eat dinner before 8pm your stuck with limited room service options

(my rooms is larger than my kids’

our kids loved the breakfast

exceeded my expectations, the food, the gym the lobby, the location, the bedroom, honestly would highly recommend

a notable feature, not often found in many hotels, was the fully equipped gym with professional fitness equipment

excellent bar staff and delicious chocolate cake

room service was very fast

no one answers the ring for room service / house keeping

originally we planned to use the pool and gym, however, the pool was very small and as the gym was in the basement with no natural light it

the rooftop and the gym are the cherries on this beautiful cake

are booking this hotel keep in mimd the restaurant does not open for dinner and you have to order room service with limited options

difficult to connect to wifi, horrible bad speed.

kids screaming in the hallway which the hotel can’t control but yes a bit noisy

it is not posible wifi connection

i got the same excellent service from the restaurant staff and room service

this was disappointing along with the fact that the room service did not include having the cups and glasses cleaned except of a weekend, which i am

the spa and massage treatments were excellent and the welcome drink was a nice touch

wifi was not the best

staff was excellent. young kids would prefer a bigger pool. everything was in great shape

a little extra - 3 for flip flops in the spa, no complementary water in the room, prices for room service are above average

nice rooms, friendly staff

excellent up market tapas bars nearby

we ordered a pizza through room service

gym doesn't open until 1000h. shower was a tad narrow.

local buildings, no light coming in, and a constant , regular water valve topping up all the time gym was very

time of gym ( from 10 am) is not guest friendly

there is a good gym on the roof

helpful staff, very good free wifi, good breakfast, spacy room

wifi is either free and extremely slow or paid

clean rooms, friendly staff, coffee machine in the room, separate toilet, access to gym

the gym was modern, airy, clean and very accommodating

kids gets free breakfast so that is a great

access to spa facility was additional cost on top of pay for stay - bit

good choice at breakfast and freshly cooked omelettes a great

and what i absolutely loved is the surprise kit for the kids

and what i absolutely loved is the surprise kit for the kids

the room service menu was extremely limited and needs to be extended for

the gym is a joke. is a very small room with no space for anything.

bar area lovely and service excellent

gym, location and room

very comfortable bed and excellent room service and changeover

ada adaptations excellent excellent breakfast location excellent ac working great

we loved: the honesty bar in the lounge area, rooms were comfortable with a nice view, the breakfast was top quality and

location and view honesty bar relaxing

amenities than some places- no coffee machines or mini fridges in the room, no pool or gym, but the price reflects that and is a great value to be in the heart of

fantastic location and views friendly staff beautiful room and the spa was great

no room service menu

the room service was efficient and tasty but we would have preferred eating in the restaurant

cosy bar & restaurant with a complete offer

love this hotel, its swimming pool is amazing and the kids love the lifts top tip , the parking at the hotel is quite expensive but the local carpark

location for walking to places of interest and by cab; pool a bit small and too many kids at one time not possible to relax and have a quick swim; gym equipment ia good; food for kite

spa was not easy to reach, warm red wine at the bar

excellent room cleaning and room service staff

the bar at the top is beautiful with a great view over the guggenheim

from the breakfast to the sympathy of the staff, from the great and modern decoration to the comfort of the

tite and perfect) and ate at olio, the restaurant

location of the hotel, closeness to guggenheim museum, the river, kids playground, funicular and train

they even allowed me access to their gym shower off-hours because i flew

also i was pleasantly surprised by the gym

hotel was very good and the service of their staff ( oksana at the front desk and ruben at the bar ) made our stay very pleasant

my family also really enjoyed spending time in the gym

the smile and attitude of the staff, reception, bar and housekeeping was impressive

the restaurant & bar staff also is very friendly & the chef is excellent

the quality of the furniture, mini bar, was a little bit below average. the gym was poor.

i am glad to tell you how fortunate it was that my wifi didn t work in room 228, and because of that you came to the room to help me

no food available, not even room service after 2300

no room service to order some food

it was very well located, near the guggenheim museum. the room service was also good.

only the man that arrived was better and people friendly and gave my husband all the details for laundry of his shirts which came back next afternoon to the room

friendly staff, early check in, comfortable room. very close to guggenheim museum.

he helped me find a place to do my laundry and gave me suggestions on where to eat and where to shop for some specific items i was

allowed us early check in.

we chose also because of the ev charging and secure parking

there was good parking & ev charger available for use

room service menu was very limited

good to have

we showed a strong wifi signal but had little or no connection to the outside world

bar is not very welcoming and the opening hours are very unusual

the bar was great as could eat there as well

the room and kitchen were excellent and clean

there were no teaspoons in the little kitchen ☺️ just a small thing they could add

pool area closes early at 9 pm. we missed a great sunset! garage a bit pricey .. but secure.

we used the gym next door for €6 and it was state of the art

the lack of a tea towel in the kitchen seemed odd

and spacious house with common living room, sun room, outdoor sitting patio, and well equipped kitchen all nicely maintained

plenty of on-site secure parking

the location is lovely and quiet, there's a good kitchen for making drinks and a fridge

clean, comfy bed, amazing shower, shared use of kitchen.

parking very secure

attractive cosy bar serving tapas

staff were friendly and the bar area was really comfy, perfect for

it was perfect for a one night stay, and the secure car park was real peace of mind as we had our camper van

would have been good to have bar service in evening or a restaurant nearby

amazing decor, super cozy bar , friendly staff. bus stop right outside but we walked to center.

no food or bar facilities, closed down

friendliness of the staff; at the reception , the breakfast room , the bar and at the restaurant

bar & restaurant in building, so all convenient

is too late to offer weary travelers an evening meal, the bar was helpful and organised a sandwich for the diabetic needs of one of us

the bar was lively