the room is fine and facilities are all ok. there is parking at the hotel.

took family room and they provided en suite with additional small room inside with two beds for kids

parking in hotel premises

location, staff, parking, access to the beach

several public rooms - dining room/ small conservatory, bar with plenty of seating areas

hotel facilities specially for kids

facility for kids

we are a mature couple but if you have kids there is plenty here to keep them occupied, 2 swimming pools, outside play areas and a games

the hotel is clean, the parking was easy, the facilities for children were perfect-games room ,pool,outside area and an

not sure what the daily room service does

nice pool and bar/restaurant

no wifi in room

plus it was a lovely to have a swimming pool for the kids

a large sitting area with a bar overlooks the english channel, where you can watch ships sailing past

really enjoyed our stay. great location, nice room and our kids loved the pool.

very hands on, nothing was too much trouble facilities were great, lovely relaxing bar area, free wifi, seating available outside, heated pool, sun loungers with mattresses

very helpful : the two ladies at check in, the housekeeping staff, the lady who served us at the bar and the gentleman who made us dinner

swimming pool and spa were great and are a point of difference from other hotels in the area

is immaculate and smells wonderful, the owners are fantastic everyone is so helpful and welcoming parking no problem at all and the outside space with the pool, hot tub and sauna is fantastic bar

would have liked there to be more parking, as i had to carry my sleeping and daughter and luggage from the next street

shortage of staff, no room service

ception, dining room, room service,

the only room service was to refill tea/coffee and empty bin

attentive bar manager

bed, plenty of hot water from the shower, excellent breakfasts and meal on one might, ample car parking, walking distance of the beach and town centre -- what more could anyone need than that

the music from the bar below our room was audible until 11pm.

wifi was absolutely shocking.

the 2nd floor room was spacious with a separate bathroom area and access to the free wifi was easy with a good reception in the bedroom

lovely atmosphere in the bar and the breakfast was very good

we enjoyed everything about our stay from breakfast to the facilities

shower in pool area needs fixing.

would be nice to have kids outdoor play too - like a small playground

breakfast was included in the room price, great choice

ly 2 in working conditions) hot tub

couldn't connect to the wifi

with bottled water and coffee machine, very spacious bathroom and shower was lovely, and free wifi

location parking and breakfast easy to get keys

only bad thing is the parking

loved the bar decor and atmosphere but over priced .

rude and unhelpful health and safety issues at property not recommended to stay with family or kids

the bar was a little noisy some times, but people appeared to be having fun and were friendly.

5 years old) and the staff were very accommodating

on arrival for services such as wifi and breakfast times, building access outside of opening hours

we had a delicious meal in the bar one evening also and were served by a lovely and knowledgeable bartender who put up with my 10

great and a bonus with parking

the hotel is a straight level walk to the town and the car parking is a great bonus

warm welcome and very comfortable bed. great breakfast to set you up for the day.

very welcoming host, filling breakfast.

room ,up one flight of steps was lovely, compact, with ensuite, tv, tea/coffe facilities and free wifi

the hotel could easily suggest that guests check in and use their wifi to pay for multi day parking at the public carpark

wifi didn t reach the third floor that our room was on

breakfast was very good too

think installing a bar in the bathtub would be helpful suggestion

wifi was hit and miss and often was unavailable

breakfast included, car parking free & free wifi

location is convenient, all staff industrious, good breakfast, good bar snack and drinks

a lovely light, comfortable room on the first floor with good wifi and desk space

the only problem is the wifi

can park car staff tim and all the staff cannot do enough for u food reasonable price bar man is very kind and helpful stayed twice before will do again location ideal for centre of

i believe there should have also been breakfast time details and wifi details in the room, again had to call to get these

the breakfast was really tasty and would come again and stay

young woman who opened the door to me when i arrived at 9pm on sunday night

room wasn't as great as it was right above the bar and a bit noisy

staff were very friendly, and the breakfast was good

the big wardrobes, large size fridge and washing machine, air cons in all rooms and next door parking

parking would ve been a bit difficult on the saturday as there was a wedding on but luckily we

wifi set up is shocking for a hotel of this quality, wifi should be accessible in every room

location with parking

facilities were great, including breakfast made the stay way worth the money, the bar had good food and drinks and especially prompt service even in a busier period

everything. hotel was very clean. staff were really friendly. breakfast was amazing.

breakfast choices, room view was amazing over the sea

drew at the bar

very friendly, enjoyed my evening in the cosy bar with a view of the sea!

a few points, unfortunately the wifi doesn't reach the rooms which is a shame, it is a little bit tired in places but its a hotel

plenty of parking and nice gardens where you can sit out and enjoy

nice characterful and clean. parking good

plenty of parking, good food in the restaurant, friendly staff.

we also had the same set up for breakfast

drive from east cowes red funnel terminal, ample parking, location for touring round island, near osborne house

there are so many lovely personal touches, a bar as well stocked as any in shoreditch and a wonderful welcome

our room was simply beautiful, bed was comfortable and bar well stocked

the bird bar was amazing

once inside you need to head to the bar to check in, the bar was shut when i was there but looked very smart

lovely hotel, great location, super cocktails at the bar and very friendly staff.

was trying to get on the wifi but was always down. need better wifi in future.

great evening atmosphere in the bar with the locals

excellent place to stay ,excellent food restaurant and bar .

the herbal sausage at breakfast wasn't nice, in my opinion.

dusty in places by the legs of furniture would of been nice to have a welcome pack in room, with wifi code, bar opening times, breakfast times,

amazing cooked breakfast too

always had a parking space

parking at the front is small however, additional parking elsewhere

breakfast was very good, something for everyone, good selection of cereals/granola/yogurt

easy parking

breakfast bar was on the small side

place, great location, breakfast was gorgeous, welcome was lovely and the bar was a gorgeous touch

the cocktail bar was good

bar is overpriced

they have a small bar and lounge with very reasonable prices cant wait 2 stay there

heated towel bar could be turned off in may

lovely room , good bar and restaurant nearby,

staff delightful, bar chic and stylist, excellent

the drinks in the bar were a little overpriced

for a drink and told to go to bistro even tho the hotel information pack in the room states the bar is open till 11 (this needs to be amended if staff are not going to serve) asked about

slightly early check in as we arrived early

with a 15month old we decided to have room service and the food was excellent

wonderful room, staff were amazing, helpful with parking and lovely bar staff

gastro bar over the road was a good option and the food was excellent, we ate there twice during our three

was shame that the bar was not open in the afternoon / evening as the weather was nice for a change for the easter

there was no room service for making our bed cleaning bathroom we were told on arrival this is not available

a room service person and this option wasn't available

the room service from the florence pub was outstanding service

coffee making facilities, great wifi

i was disappointed by my room service order

cooked breakfast was great, though fruit, yogurt and cereals would also have been nice, if they had been

great location, friendly and helpful staff. good breakfast range.

lovely staff and breakfast

had eggs benedict for breakfast was okay but was lacking something in tastes

a lovely cooked breakfast was provided too

the outside bar was buzzing on sunday afternoon with a dj and sunshine

outdoor garden , bar was amazing, it was like being abroad

wife went n slept in the spare kids bed

only used the room and the bar but the hotel was everything we expected

a very large bed for myself and my husband and a separate sleeping area with twin beds for the kids

keep kids from touching food at breakfast buffet

good location to the beach, clean comfortable rooms, on site parking, great breakfast

pool was busy, lots of kids, but it was half term so can t really expect anything else.

it’s been out of order for a few months now and you couldn’t get to use the pool because the kids kept having swimming classes so adults couldn’t get in

the pool facilities, the bar and restaurant were all lovely

brilliant. comfortable. great breakfast. great staff

excellent, quirky , breakfast amazing and just the whole place is really lovely

vegan breakfast was excellent. staff great too.

down for a wedding and they bent over backwards to accommodate our last minute request for an early check in

the breakfast was delicious and the staff were lovely and attentive

the entrance foyer does seem to fill up with weird people who seem to be using the free wifi, but not staying there

quality breakfast we found riubbish in the bins in our room dirty laundry in corridors poor maintenance/ room a bit

good breakfast selection. cleanliness of room. friendly staff. location.

clean laundry left outside room

wifi could not be connected in bedroom. had to login at reception.

location for ferry and good sleep and bit to eat and breakfast

ev charger in the car park didn’t work

check in, parking and ev charging available which was a bonus

clean, nice bar area and breakfast was good

breakfast is 12

location for early check in a portsmouth harbour condor ferries, very close to gunwarf keys staff very friendly

good breakfast included

breakfast was fabulous

breakfast was excellent as they was a wide choice of things to eat and drink

there was no bitter in the bar just pale ale and

the sauna/pool etc was the icing on the cake

good wifi, breakfast was ideal and the dining area was a good size

i had a bar meal in the bar as i felt too casual for the dining room

parking is tight.

brilliant that they have a swimming pool, snooker, darts and skittles

didn't know they had free wifi

wifi signal was really poor, but we were only staying one night so didn't make a fuss about it

the television and wifi were very good

wonderful staff who allowed me to late check out. the room was fantastic and comfortable.

get the wifi to work and the shower was faulty

breakfast great quick service staff very attentive and freindly

i am sorry our stay was so short, this is a wonderful hotel and the bar in the evening was comfortable and very friendly

brill breakfast

excellent bar and restaurant

ease of parking, warm welcome, cosy bar area

no room service till day before we were leaving, so tea and coffee and milk wasn't replaced, had same

the breakfast was excellent, plenty of it, and good choice of food, i can't praise them enough.

never changed towels in room no room service

ower armature; hole in the floor; the entire hotel:

it's a bit run down and dated, could do with a lick of paint, a little tlc but for a family with kids, it's perfect

was lovely dinner was great big portions of nachos and chicken tenders woo yummy and i paid for late check out so quick and messy and it well worth the bit extra

booked two rooms, well equipped but quite small, the pool time restrictions with kids is not ideal but understandable as the gym is a public membership facility and not just for

family friendly restaurant and really great for the kids along with the pool and gym for the adults

comfort to get and a small treat for me and my sister nice to spend time together pool and spa was lovely dinner was great big portions of nachos and chicken tenders woo yummy and i paid for

one tiny thing - i ordered sparking water with my meal via room service and when the staffer came to my room he told me they had run out of sparkling water so

friendly welcome by the bar staff and shown to my room which was clean and tidy.

nice bar at the ground

lady behind the bar wasn't the most engaging and wasn't happy at having customers come in after 9

the bar area is beautiful and i loved that the floors are all uneven

didn’t meet the ghost in my room though ud83dude02ud83dude02ud83dude02 special thank you to the bar maid, who although very busy kept my glass topped up for me, you can’t ask for

the room was clean and tidy and comfortable we re the hotel is it s in the right place parking is great you don t have to look for a space there is plenty

it was supposed to have room service but it did not

this hotel is around 100 a night without offers quite a bit of the furniture in bar and restuarant was looking tired and appeared dirty

eccellent parking, good wifi, friendly bar

the room was clean and comfortable, large bed, good size tv, good wifi signal

staff friendly and helpful. location ideal for my trip. ev charging point very beneficial.

location, connecting room for a a family with grown up kids, decent breakfast, comfortable and spacious room and huge

both my kids enjoyed it too which dosent happen too

e were on the sixth

found the ev charger limiting and weak

garden space with lavender and rosemary safe space for kids to smell and run around

great breakfast amazingly comfortable beds great friendly staff kids got a free activity

low quality hot breakfast

wifi is great in all areas

free parking & wifi which is a massive bonus

above and beyond, very helpful and friendly , great breakfast and room service

all good, once you find the route, to get to the place ! nice small bar and outside area

i loved breakfast and the location!

0545 we had kids running around on the floor above

kids play area in restaurant

work trip, very friendly, clean, lovely food by room service, good value

the staff were very helpful and gave us room service to enable us to have a drink in the quite of our room

charge), i was not disappointed, it was amazing

we had room service at the night, it was perfect for us

the bedroom was lovely. room service was great. super location. would definitely book again

very dog friendly

there was no room service facility

however parking was only a 5 minute walk and free

difficult getting wifi

ample car parking

pool and gym were great and not too busy

the jacuzzi was perfect temperature hot . and the pool was warm

nice chill in the spa area

the hotel also boasts a spa and a pool

of the barman i think he was the bar manager not happy and bubbly like the others didn't smile very

bar staff great

sets the tone - clean, smart appearance, friendly and capable staff, and excellent facilities - gym, pool, sauna, etc

only negative thing i can think of is the parking which is understandably given how good the hotel is it s only natural that the car park

bed, huge breakfast selection, very friendly staff, great room service

ry helpful)

breakfast was fantastic

evening meal and breakfast absolutely delicious with fantastic service

well equipped with kitchen utensils

was a real surprise, not so much a room over a pub but one of 3 self-contained units, including kitchen/self-catering facilities in a ground floor barn conversion with a thatched roof

accommodation is very cosy and good to have a fridge and kitchen sink

they have a bar and restaurant attached to the hotel and the food was amazing and not overly expensive

did not like the food we bought food from the bar turkey roast and partner had scampi it was all very dry not much

location was good , car parking was good

great location & parking

i could not get connected to wifi at all but for one night stay it was alright.

wifi was a nightmare

nice comfortable rooms and excellent bar and restaurant

we all loved the spa, the pool, the little touch for the kids, the beds were extra comfy

spa and gym are also great

location was great; car parking, big size and quiet room; good facilities; wifi

hotel was easy to find, ample parking and in the delightful village of beaulieu

parking was sometimes a challenge in the small parking area at the back of the hotel.

this long established hotel is a classic for its history, its wonderful staff (reception, room service, breakfast, dinner, baggage handlers) is what truly contributed to this hotel's old (-)stay, our only issue was no response when we called reception/room service a couple of times but think the staff were just busy dealing with other customers at (-)room and bed was too small in comparison to other similar priced hotels and the room service menu is limited (-) we did ask if we could be served room service sandwiches in the lounge and that was agreed, and we were then able to have a drink

however there is a bar in the

need to bring your own car to be able to use spa facilities in sister hotel

bar staff, making great cocktails

the bar and restaurant are great and staff were attentive and helpful

great location and lovely bar and restaurant.

the wifi was poor in room 15 not enough plugs and sockets in convenient locations

decor... staff... bar ...log burner... room.. everything you expect and then a little more

everything you could need in a room also a very nice bar and restaurant

point and also cleaning, but i did object to the hoovering being done during breakfast in the bar area near the food, a little off putting, but we still

bar area very clean and comfortable

excellent bar with real ale and guinness

location was stunning and the hotel restaurant / bar was excellent