wifi did not reach our room

staff friendly, near golf course

the breakfast is delicious

friendly staff breakfast was cooked well lovely coffee and orange juice too

kids play area in restaurant

food was excellent, bar good and plenty of parking

napkins, cool coffee, staff in and out to grab a

complimentary parking on hotel grounds

room was clean we were given the option of having the room service

the property was great. they made sure i had a reserved parking spot for my car and trailer.

room service, i don't want to sit alone in a bar and eat, i'd like a meal in my room after

wifi unreliable

breakfast service by sharon was excellent room service was quick,pleasant and efficient reception was equally

she asked me if i had eaten and if i didn t want to eat in the restaurant i could have room service

we did not eat in dining room but had food off the bar menu which was very good value for money,breakfast was very good as part of our stay and lasted

also, the wifi did not work for me 95% of the time

didn't know they had free wifi

get the wifi to work and the shower was faulty

wonderful staff who allowed me to late check out. the room was fantastic and comfortable.

pub, nice food and beer, plenty parking and wifi

lady behind the bar wasn't the most engaging and wasn't happy at having customers come in after 9

i spent the evening in the bar locals very friendly had a quiz too and the lady behind the bar lottie is hilarious and she

allowed early check in, looked after me

the bar downstairs is lovely, good food and drinks

friendly welcome by the bar staff and shown to my room which was clean and tidy.

not appealing, not helpful for a wheelchair user but not impossible, pool was cold due to

also the bar is open late which is a nice touch

were very impressed with room and beds, and the gym, pool and spa was excellent, the staff were very helpful it was a very enjoyable

of the barman i think he was the bar manager not happy and bubbly like the others didn't smile very

bar staff lovely

location, connecting room for a a family with grown up kids, decent breakfast, comfortable and spacious room and huge

ev charging facilities were busy all night and its only due to having some miles left to go to

both my kids enjoyed it too which dosent happen too

pool was a big bonus as the day we stayed, it rained all day long and this kept the kids happy

ac not working efficiently toilet too close to wall bed too hard no ev charger interior needs attention

stayed in a club room but there was no alexa, there was a phone but no clue as to how to order room service

the food was lovely, as was the breakfast (was sad there wasn't any hash browns though (+) breakfast was nice, although a little cold the first morning but we went earlier the second morning (-)mentioned above the breakfast was a bit cooler on the morning we went later but could have been a one off (+)brilliant breakfast staff very helpful (+)and gym and free sky movies ,but room was so lovely queen size bed and staff was really helpful ,breakfast cooked nice and (+) good choice of food for breakfast (-)breakfast would have been a bit better with more choices but was still good. (+) we booked room only so had breakfast at starbucks which was good (+)didn t have breakfast (+) we had a meal in the evening, and breakfast each day (+) the breakfast was good and fresh and staff friendly

the food we had sent as room service from the restaurant wasn t to our liking

the pool and gym were also great and we enjoyed a drink in the bar

we was charged £30 for a breakfast bag with a small orange juice, a frosties kids cereal bar and a small yogurt

room service didn't answer during the evening breakfast price

wifi details not obviously communicated.

only problem we had was the phones in the room had a technical issue, we had trouble calling room service

really nice touch for the children with own robes, cookies and kids packs on bed

of minor slips on service

the gym and the swimming pool after a hard days work was really appreciated

the hotel seemed quite full when we stayed so the pool and breakfast room were also a little busy but that was well within expectations

having to go to reception to sign into the gym is a little bit of a mare.

pool fab

t see below)

was good with a lovely golf course very friendly staff this was the 2nd time we have stayed here and cannot fault it

night's stay and enjoyed using the spa facilities, especially the steam room, jacuzzi and pool

no room service.. limited menu for dinners

facilities are awesome and the timings are perfect for the children and myself as other wise my kids would never leave

), and the golf course setting very pleasant

the wifi is really fast

the breakfast and dinner i had, was excellent

excellent wifi connection we were on the 3rd floor

a bit more parking

parking convenient

wonderful breakfast great staff very friendly and helpful

it had a lovely cosy bar with great dinning

sushi menu, decor, staff, breakfast - very quick to arrive

breakfast was excellent as they was a wide choice of things to eat and drink

location for early check in a portsmouth harbour condor ferries, very close to gunwarf keys staff very friendly

however i am sure that hotel deliveries

only potential issue with the hotel would be that there is no room service or means of getting some food from inside the hotel itself in the evening time

friendliness of the staff quick early check in

location, free parking for 24 hours, attractive facilities, superb breakfast

l asked twice they moved me straight away, unfortunately the room l was moved to was next to the bar so l was kept awake but bless them they moved me again to a better room away from the bar noise

to age the ceilings run down, bathroom modern but shelf and light broken only thing let it down , room service cleaned, towels bright white with free quality products to use , the food lovely had s

very good customer care and delicious breakfast will definitely stay here again

wifi and tv signal, was patchy at times

hotel bar next door or space to sit outside

lovely helpful staff and we re happy to help with an early check in.

location and parking - and ev charging. plus staff flexible on parking. breakfast ok.

staff were great and very helpful and the bar and restaurant looked nice

the room was clean although the ensuite was rather cramped. the breakfast was very good.

advertised ev charger but no one knew how to work it.

check in, parking and ev charging available which was a bonus

breakfast was good, shame no fried eggs! kids loved the pancakes. location was perfect

bedroom and bathroom, very comfortable bed and very pleasant staff , the lady looking after the breakfast area was exceptional

and accessibility to all facilities, although next to a very busy road i couldn't hear anything, breakfast was amazing never seen so much food

the breakfast is awesome the beds are so comfy

breakfast was clean and tasty

swimming pool and room and the food in the restaurant was delicious

room service was fantastic and very helpful

a lovely bar & dinning room, very comfortable bed, great location

breakfast restaurant was very cold

easily accessible on site parking great location friendly staff free wifi

the full english breakfast was excellent, served with juice and freshly brewed coffee

great bar making exceptional cocktails

no hot option for breakfast continental only but still lovely

brilliant. comfortable. great breakfast. great staff

on my return they even facilitated an extremely early check in and ensured it was the quietest room in the hotel as i was post a night shift

in house restaurant & bar super

ceilings and a four poster bed for the adults with a secure en-suite twin for the kids was perfect

was great, i took my dog and had no issues going into the bar etc with her, little extras for my dog was included (bowl / dog food/toy/poo bags)

building, lovely relaxing bar and other spacious well furnished and beautifully decorated public areas

wife went n slept in the spare kids bed

point and also cleaning, but i did object to the hoovering being done during breakfast in the bar area near the food, a little off putting, but we still

nice rooms, restaurant and bar area

location was stunning and the hotel restaurant / bar was excellent

excellent bar with real ale and guinness

the wall seems to be quite thin, can hear the noise from the next room and the bar closing/cleaning/moving chairs around

friendly staff, clean and welcoming and having a hungry horse restaurant and bar is an added bonus

comfortable beds, clean rooms. amazing breakfast

breakfast wasn't included

wifi kept cutting off

location was perfect for walks and access to the golf club and bar

breakfast was very nice and so the vibe of the dining area

had eggs benedict for breakfast was okay but was lacking something in tastes

great location, friendly and helpful staff. good breakfast range.

great location, excellent breakfast.

the breakfast was amongst the best we've ever had, with fab service

they have a small bar and lounge with very reasonable prices cant wait 2 stay there

breakfast bar was on the small side

the cocktail bar was good

bar is overpriced

bar staff at the hotel's associated gastro-pub (the florence) need to be more welcoming and to

the web site the pictures i believed showed the bar in the same building ,but it wasn't

the restaurant and bar was closed

only no bar in same builing.

all good but only a mini bar in the room would be a bonus.

gastro bar food was great, service was good for most part just a little lacking at other times

for a drink and told to go to bistro even tho the hotel information pack in the room states the bar is open till 11 (this needs to be amended if staff are not going to serve) asked about

very polite and friendly reception girl gave me late check out .

the drinks in the bar were a little overpriced

the bar drinks were a bit pricey

heated towel bar could be turned off in may

i was disappointed by my room service order

coffee making facilities, great wifi

there was no room service for making our bed cleaning bathroom we were told on arrival this is not available

a room service person and this option wasn't available

wifi worked very well and our request for

we only stayed over night as close to airport but we will be returning when the spa is up and running and they are serving evening meals

swimming pool and spa available

appear to be new, chandeliers are beautiful, and the main thing was the comfortable chairs in the bar and lounge areas

swimming pool and spa available

we love the pool and the jacuzzi and sauna

pool was open to every age group, went with daughter and granddaughter, they loved their stay too

room service was terrible

good kids meal

perfect for children where the pool is very enjoyable

contact with the spa very difficult could be improved

breakfast was great a lot of choice , we booked a room with a balcony , we had ringside seats to

we drank at the bar which has a lovely atmosphere, we had good room service and breakfast buffet was excellent,

the room was spotless and the bed was very comfortable we had a lovely view of the golf course and a great sized room

the sofa bed for kids was actually really comfortable

so helpful and friendly room spotless views over golf course breakfast was a 10 loved everything thank you we will be staying

free parking

free wifi did not work

delicious home cooked food, and plenty of parking spaces

the on site facilities & bar was very nice & also had very friendly staff

great location & parking

food price was i little over priced for adults but good on kids meals.

funeral, i was seeing family as it was the day before the funeral and my husband went and played golf with some old work pals

staff, especially breakfast manager( very helpful)and service lady, also bar staff, nice and clean, a lot of space in car park, definitely recommend this hotel

rush at breakfast time it was like a free for all, kids and adults just pushing past and grabbing what they can an accident is waiting to happen also

bar and food on site if required

the late check out of 11am and the pool

kids loved the pool and the hotel is in a good location.

great location, reception, bar and dining areas just been refurbished.

ture reserve, marina), easy access to other areas, excellent wifi

thought the value for money was great as the resort was quite big with excellent facilities

staff couldn t do more for me on my arrival when i needed to make use of the ev charger

i recommend the oat pancakes for breakfast they were delicious

and cook breakfast was amazing

the dinner and breakfast were superb

th breakfast and dinner) was consistently excellent

the staff jn the hotel and harry's bar were all exceptionally accommodating

howercraft noise nearby but kids like it too :)

wifi didn't extend to my room but staff helped me find a solution.

breakfast was superb

breakfast choice was really good

nice bar in an open spacious room

there are so many lovely personal touches, a bar as well stocked as any in shoreditch and a wonderful welcome

the bird bar was amazing

our room was simply beautiful, bed was comfortable and bar well stocked

great room amazing bar with some very interesting tipples to be had

walk to the sea front and shops, good breakfast selection, excellent prices in the bar and restaurant

location is convenient, all staff industrious, good breakfast, good bar snack and drinks

breakfast included, car parking free & free wifi

wifi had weak signal, breakfast was quite salty

the food from the bar is also very good

arrived late at 930 pm and the young lady behind the bar offered to make us a sandwich

rooms and bath were spacious enough and comfortable- the bar area amazing to visit with family and friends

parking would ve been a bit difficult on the saturday as there was a wedding on but luckily we

location with parking

nothing. the wifi.

wifi wasn't working

there is also a bar with an honesty box if you fancy a drink later on

plenty of parking

did everything possible to make our stay enjoyable, including offering to dry wet clothes and golf gear for our group of seven - can't thank her highly enough

has wifi, kettle and bottled water etc

staf ware exalent room nice breakfast very good

free wifi is good and michael and his colleagues are hard working and helpful

the breakfast was plenty and verity

breakfast was delicious

free parking at the back was extremely useful and the perfect place to watch ryde carnival

? the bar very noisy!

excellent bar and restaurant

comfortable hotel - excellent breakfast - all the staff were very pleasant and helpful and the location was excellent

well maintained property on a very large plot with extensive parking

clean and warm with excellent parking.

no signal or wifi in 2nd nights room, but not too much of a problem.

dislike really but it would be more convenient if guests could pay against their room bill at the bar rather than having to return upstairs to fetch a credit card

perhaps a little pricey. wifi a little slow/intermittent.

bar staff, making great cocktails

decor... staff... bar ...log burner... room.. everything you expect and then a little more

only downside would be the breakfast

also the kids enjoy the pool a great deal

every thing was fine bar one

the bar outside closed at 16:00ish, pointless plastic glass but they still leave you a glass bottle,

pool access is limited to kids. its good for adults

bed really comfy. quiet night. under floor heating in bathroom very good. room service amazing.

kids using the spa as a play ground - jumping in and out of the pool, screaming, and nothing was

gym and spa is also fantastic

we were looking for an exclusive dinner in an upmarket hotel, not hen parties, screaming kids and poor service

hold of room service and the spa was difficult on a couple of separate occasions and ice needing to be

free parking and wifi included, which is a nice change after coming from a travelodge

put in the bridal suite it was lovely reception staff were really friendly and the man on the bar was really friendly breakfast was great nice and hot swimming pool was great and nice and warm

the food was very good in the bar and at breakfast

disabled parking is at the front of the hotel, i parked my car; my husband helped me into my wheelchair and

car parking was tight but not a problem.

trucks reversing as i think our room was directly above the service entrance for deliveries and laundry pick up

location, staff, staff very helpful, car park close by, late check out as standard

comfortable cafe seating area in reception, efficient wifi, good laundry facilities

room and nicely different to a standard hotel room, perfect for a night away with the kids before travelling on

room was really good and the kids love it