wifi not so good

parking nice food bed and bathroom

staff, parking, clean comfortable room with loads of extras - good food in fact we ve already booked for

location, mostly good food, ample parking

good food in the bar and very good food in the stern room

communal lounge with comfortable furniture, a huge tv screen and even a very reasonably priced bar which was open until 9

breakfast menu had a wide choice including vegetarian option

i brought my car and there's ample parking as they have a car park at the rear of the property, it's not signed posted so look out for

) there is free car parking and wifi and the rooms always smell very pleasant

friendly staff. quiet at night. no waiting for breakfast.good bar service

facilities were great, including breakfast made the stay way worth the money, the bar had good food and drinks and especially prompt service even in a busier period

wifi set up is shocking for a hotel of this quality, wifi should be accessible in every room

nothing to dislike! maybe wifi could be better

arrived late at 930 pm and the young lady behind the bar offered to make us a sandwich

parking would ve been a bit difficult on the saturday as there was a wedding on but luckily we

breakfast was superb

very friendly, enjoyed my evening in the cosy bar with a view of the sea!

howercraft noise nearby but kids like it too :)

as they didn't have name badges or uniform on, we got a family room but the menu didn't have a kids menu so we ate out of the

a few points, unfortunately the wifi doesn't reach the rooms which is a shame, it is a little bit tired in places but its a hotel

a lovely light, comfortable room on the first floor with good wifi and desk space

breakfast included, car parking free & free wifi

wifi didn't work till later on the day but got sorted out

sadly we were above a bar which was noisy until the early hours

bar food is excellent the scampi is the best i ve had, very fresh and well

but most of all, the staff is very friendly

get any ordered food at dinner table then told have to go to the bar for drinks two floors up ,no room service no clean sheets of towels all week absolute

car parking was limited

parking was very restricted for number of rooms.

i m normally quite shy but bar staff and restaurant staff right through to cleaners were exceptional

wifi was not available, and receptionist didn't tell us before our arrival

couldn t get the wifi to work, but i just hot-spotted my phone.

pillows wifi

booked this hotel for the pool and spa, the pool was to cold to use and spa and sauna and showers were all out of action which was

and aged

everything perfect, ud83dudc4c breakfast, out door sauna and pool an absolute plus

e nachos were delicious and very generous at a small

you are able bodied enough to get about , steps down to beach not for faint hearted, but plenty parking on sea front if not up for a work out

had to go out with kids at 7pm to get dinner

good location, easy parking, very good bar and breakfast, friendly staff. we had a great stay.

location, staff, parking, access to the beach

took family room and they provided en suite with additional small room inside with two beds for kids

the room is fine and facilities are all ok. there is parking at the hotel.

parking in hotel premises

hotel facilities specially for kids

spa and swimming pools were not maintained very well

the spa area was nice except the hot tub was cool and the bubbles hardly worked

breakfast was lovely too

the desk was very accommodating, there was plenty to do at the hotel in the arcade room and the spa area, the views from our balcony were amazing and the room was excellent, would love to come

we could have used a drink and snack and there was nothing available due to the 10pm closure of bar and room service

the cocktail bar was good

breakfast bar was on the small side

place, great location, breakfast was gorgeous, welcome was lovely and the bar was a gorgeous touch

bar staff at the hotel's associated gastro-pub (the florence) need to be more welcoming and to

for a drink and told to go to bistro even tho the hotel information pack in the room states the bar is open till 11 (this needs to be amended if staff are not going to serve) asked about

very polite and friendly reception girl gave me late check out .

lovely room , good bar and restaurant nearby,

the bar drinks were a bit pricey

heated towel bar could be turned off in may

a room service person and this option wasn't available

there was no room service for making our bed cleaning bathroom we were told on arrival this is not available

wifi worked very well and our request for

the room service from the florence pub was outstanding service

the evening meal i had was on room service and because it comes from the pub it arrived and was not very warm and it did not

all good but only a mini bar in the room would be a bonus.

wonderful room, staff were amazing, helpful with parking and lovely bar staff

the restaurant and bar was closed

was shame that the bar was not open in the afternoon / evening as the weather was nice for a change for the easter

cannot fault anything,though perhaps bar prices could be reviewed

breakfast was very nice and so the vibe of the dining area

the breakfast was amongst the best we've ever had, with fab service

great location, excellent breakfast.

a lovely cooked breakfast was provided too

place to stay, staff are very friendly, food was lovely, breakfast hit the spot

the view ,spa and services

parking

very good, accommodation, staff, views, parking

shower in pool area needs fixing.

and spa, lakeside setting, great for kids, large bright brasserie, clean and modern bedrooms, and mostly helpful staff

only used the room and the bar but the hotel was everything we expected

was great, i took my dog and had no issues going into the bar etc with her, little extras for my dog was included (bowl / dog food/toy/poo bags)

a very large bed for myself and my husband and a separate sleeping area with twin beds for the kids

building, lovely relaxing bar and other spacious well furnished and beautifully decorated public areas

wife went n slept in the spare kids bed

great bar making exceptional cocktails

on my return they even facilitated an extremely early check in and ensured it was the quietest room in the hotel as i was post a night shift

the full english breakfast was excellent, served with juice and freshly brewed coffee

vegan breakfast was excellent. staff great too.

great location, great staff, super breakfast

breakfast restaurant was very cold

room service was great

breakfast was spot on and set you up for the

pool was busy, lots of kids, but it was half term so can t really expect anything else.

wifi in my room was abit inconsistent

room service same price as eating in restaurant

wifi is weak at best and if you are on 2nd or 3rd floor it s awful to zero

you need be no higher than floor #1 to get effective wifi

excellent place to stay ,excellent food restaurant and bar .

very good customer care and delicious breakfast will definitely stay here again

ev charger in the car park didn’t work

evrn had ev charge points

staff were great and very helpful and the bar and restaurant looked nice

price of the beer at the bar was slightly more expensive than expected but it wasn't a real issue or problem

all good room breakfast bar

we were in room 101 which was next to the laundry room and we had loud machinery noises and

only potential issue with the hotel would be that there is no room service or means of getting some food from inside the hotel itself in the evening time

breakfast excellent

the hotel had a great feel, bar area open till 2am and lots of options at breakfast.

however i am sure that hotel deliveries

the location, the staff, and the breakfast

it had a lovely cosy bar with great dinning

the breakfast bar was stocked well with fresh fruit , yogurts, various cereals, white and brown bread for toast,

liked everything food staff there was a well stocked bar served by a very nice bar man the cleaner was very polite to us the staff were really nice

sushi menu, decor, staff, breakfast - very quick to arrive

free parking right outside and easy walk to gunwharf and attractions

got a free upgrade and a early check in

sorted parking permit fot us

thing what would of been nice is to have room service of food/drink to room would of been perfect for myself and daughter

breakfast was excellent

had a lovely cooked breakfast

comfortable hotel - excellent breakfast - all the staff were very pleasant and helpful and the location was excellent

parking first class

for money, friendly and comfortable hotel with plenty of car parking spaces

old building with modern decor, friendly, helpful staff, nice breakfast with plenty of choice, bar and beer garden part of the hotel

wifi wasnt available in our room, but it was available on the corridor

are fantastic and allowed me to check in early as room was ready, location was quite and golf course behind so was able to have a little walk safely

breakfast wasn't included

location was good for us and next door to a golf driving range

order food to room via the app although u can oder at the bar and they deliver to your

t then we also didn't ask again)

parking 1 minute away and cheap 1 overnight

plenty of parking nearby and a loading bay directly outside which made check-in and checkout easy

room fridge, a dimmer switch in the bathroom, some glasses and cutlery, the tv didn't connect to wifi

room, kids loved wifi speed, free access to netflix and the massive tv

the breakfast is excellent served in a pleasant room overlooking the garden

a bar was listed as a facility there was no actual bar

pecially the eggs); lovely wee family run business, we loved the design of the room

was friendly but no mention of wifi information or local highlights like we heard someone else talking about the next day

lunch and breakfast was lovely

a small thing but i could here other people staying across the room as they had young kids

some shampoo would've been nice and maybe a simple welcome handbook in the rooms with wifi code, some local points of interest etc, but this is all very minor

kind and welcoming they made sure the heating was on in the room and lit the log burner in the bar because i'd been caught out in the rain and needed to dry off they stored my bike at the back

on arrival for services such as wifi and breakfast times, building access outside of opening hours

wifi was not working at all.

the room was clean and comfy. the breakfast had a good choice to choose from.

breakfast was good, but some slightly better bread, better juice etc

we did not have any breakfast

staurant & bar closed & locked up so no chance of

a full breakfast rather than continental would have make it better.

parking is easy and free

a lovely bar and gardens to have a drink before we left for the evening

and cook breakfast was amazing

plenty of parking and nice gardens where you can sit out and enjoy

beautifully designed bar which served a range of cocktails

get the wifi to work and the shower was faulty

also, the wifi did not work for me 95% of the time

pub, nice food and beer, plenty parking and wifi

get wifi signal in my room

been newer, or more comfortable; the water pressure in the shower could have been better; the wifi could have been more reliable; the

amazing breakfast. spacious rooms, comfortable beds.

kids didn't like the breakfast. bacon rind was soft.

of food they were getting was ridiculous, they had absolutely no control over there children, kids we're throwing food all over the floor, they were disrespectful to the staff and came for

and accessibility to all facilities, although next to a very busy road i couldn't hear anything, breakfast was amazing never seen so much food

garden space with lavender and rosemary safe space for kids to smell and run around

was obviously a night where a kids sports club had checked in, and kids could be heard running up and down

we was charged £30 for a breakfast bag with a small orange juice, a frosties kids cereal bar and a small yogurt

notch gym and pool facilities on site

the pool and gym were also great and we enjoyed a drink in the bar

the swimming pool and gym were clean and staffed, and the bar/restaurant was clean and efficient overall 10 out of

once inside you need to head to the bar to check in, the bar was shut when i was there but looked very smart

our room was simply beautiful, bed was comfortable and bar well stocked

lovely hotel, great location, super cocktails at the bar and very friendly staff.

great room amazing bar with some very interesting tipples to be had

there are so many lovely personal touches, a bar as well stocked as any in shoreditch and a wonderful welcome

ac not working efficiently toilet too close to wall bed too hard no ev charger interior needs attention

requested late check out and paid the additional amount

asked for early check in and was granted without a problem and no extra cost

ill in our wedding dresses) we were greeted with congratulations, complimentary late check out and complimentary breakfast delivered to our room

location is good, there is a 24hr tesco next door (which is always handy when travelling with the kids), there is also a mcdonalds, kfc, pizza hut, costa etc

eat gym and swimming pool)

paid for a classic double room - which was very lovely and clean and could easily have slept 2 kids or 1 adult and 1 kid

pool and spa water could be warmer but all else great.

my kids were in the room that was furthest away from our room

amazing location, breakfast is top, amazing spa facility

breakfast was very good, something for everyone, good selection of cereals/granola/yogurt

has wifi, kettle and bottled water etc

best breakfast i ve had in a long time. what a great veiw!

amazing cooked breakfast too

we particularly loved the lounge area with self serve bar - it created a great atmosphere and felt like we were entertaining in our own home

eccellent parking, good wifi, friendly bar

located on good place, huge sitting place inside bar and restaurant.

parking, easy to find

cannot buy a drink on room service

spacious room, with free wifi

staff friendly, near golf course

friendly,pleasant staff. breakfast very good. the fact they accepted dogs. room service.

really disappointing wifi which hindered a meeting i had that evening

they didn't mind the noise from the kids or the dogs roaming around the pub and were so kind and friendly after a very long and

breakfast staff car parking wifi location communications

high street room warm clean tidy basically short trek from reception free car parking tv & wifi desk chair

night receptionist and bar tender were amazing

to the train station for if you want to go into portsmouth and not worry about driving in and parking

free wifi did not work

there was no wifi in the room ...

excellent choice of breakfast, well cooked.

free parking. friendly bar staff and reception. quiet. restaurant was very good.

quiet, pleasant staff, good parking and wifi

functional, typically british room and breakfast (no cutting corners)

male guest group making far too much noise in the bar treating the place like a works canteen with loud laughter bellowing in rooms next to bar

bar staff, making great cocktails

no signal or wifi in 2nd nights room, but not too much of a problem.

wifi was ok but could be a bit stronger

dislike really but it would be more convenient if guests could pay against their room bill at the bar rather than having to return upstairs to fetch a credit card

great location and lovely bar and restaurant.

(but there is wifi btw, practically speaking we all need (+) wifi worked very well (+) good, fast easy-access wifi (+)pretty property, comfortable rooms, lovely location, good wifi (+) rooms are clean, adequately furnished, comfortable with decent wifi but there are no tvs, the rooms are not cleaned/made up if you stay more than one night, (+)easy check-in, great wifi, comfortable, clean rooms and toilet facilities. would stay again (+) tea/coffee and wifi in room

i spent the evening in the bar locals very friendly had a quiz too and the lady behind the bar lottie is hilarious and she

the bar downstairs is lovely, good food and drinks

the bar area is beautiful and i loved that the floors are all uneven

lady behind the bar wasn't the most engaging and wasn't happy at having customers come in after 9

allowed early check in, looked after me

the jacuzzi was perfect temperature hot . and the pool was warm

not appealing, not helpful for a wheelchair user but not impossible, pool was cold due to

hotel with excellent facilities - we particularly liked the pool and health facilities and the breakfast was great

to gracie and the gym staff too who were always helpful and generous with their time while i was there

the hotel also boasts a spa and a pool

lots of parking, good bar and wonderful restaurant

and drink good, room service so loud with doors slamming

breakfast was amazing

the amenities were fantastic, the bar was nice and we had a wonderful stay

breakfast gave good choices well served the hotel was peaceful and in very pleasant grounds the

stayed in a family room and lots of thoughtful touches such as a welcome treat for my daughter, kids robe so she could feel she was on a spa break too

amazing vibes great staff good facilities has gym and spa

room service was very good and the pub next door provided a good alternative to the hotel

very poor wifi

really nice touch for the children with own robes, cookies and kids packs on bed