get the wifi to work and the shower was faulty

also, the wifi did not work for me 95% of the time

the wifi wasn t working

pub, nice food and beer, plenty parking and wifi

been newer, or more comfortable; the water pressure in the shower could have been better; the wifi could have been more reliable; the

breakfast bar prices

lovely helpful staff and we re happy to help with an early check in.

a greater selection at breakfast time - but it was perfectly adequate

breakfast was served quickly and was very tasty

the staff were very friendly nice clean hotel and good breakfast

the bar area is beautiful and i loved that the floors are all uneven

allowed early check in, looked after me

didn’t meet the ghost in my room though ud83dude02ud83dude02ud83dude02 special thank you to the bar maid, who although very busy kept my glass topped up for me, you can’t ask for

friendly welcome by the bar staff and shown to my room which was clean and tidy.

bit noisy from the bar but nothing to worry about..

eccellent parking, good wifi, friendly bar

room service, i don't want to sit alone in a bar and eat, i'd like a meal in my room after

cannot buy a drink on room service

parking, easy to find

car parking is an added bonus

birds in the parking area pooped all over my car, but i did ignore the obvious signs

the wifi was difficult to connect to but once you where connected it was fine the bed is smaller then

was nice and cosy bed was comfortable clean and tidy nice location close to everything i needed breakfast was lovely staff were great

chose not to)

the staff were very helpful and gave us room service to enable us to have a drink in the quite of our room

good location and was happy to provide early check in

staff were so helpful, they accommodated an early check in & the place in general has a really family/friendly feel

adult and 2 kids) was worth it

it was conveniently located for us as we were visiting family and for £98 for 3 (1 adult and 2 kids) was worth it

friendly,pleasant staff. breakfast very good. the fact they accepted dogs. room service.

everything. 3 screens in bar for word cup

there are 2 saunas, nice pool, lovely hot tubs and steamroom

the gym and faciloities - fantastic

bed was comfy and had a lovely cooked breakfast.

very well equipped gym

it had a lovely cosy bar with great dinning

breakfast was fabulous

hotel areas (foyer, bar and dining room) all refurbished and done to excellent standard

hotel was fab - amazing location the room was brill and fine and clean and breakfast was amazing

the staff were very attentive and extremely accommodating with our request for an early check in

free parking right outside and easy walk to gunwharf and attractions

all of the staff were amazing, we were a little disappointed that the jacuzzi was broken but the pool water was lovely and warm

laundry... clothes were still damp out of dryer .. might boost it a bit.

the swimming pool and radiant sauna first i have been in were excellent

parking.

breakfast wasnt great

early check in. clean quiet room on top floor. good quality breakfast. great location.

only potential issue with the hotel would be that there is no room service or means of getting some food from inside the hotel itself in the evening time

breakfast excellent

the hotel had a great feel, bar area open till 2am and lots of options at breakfast.

much to dislike just a minor one with regards to the spa pool as it s not available and should be advertised but we enjoyed the main pool though

the pool facilities, the bar and restaurant were all lovely

kids made good use of the pool

seating area and bar was very nice with a children's drawing area

plus a swimming pool which the kids loved

beating my mum at scrabble while enjoying an after dinner drink in the bar was also great fun

th breakfast and dinner) was consistently excellent

grounds, nice outside bar area

dinner and breakfast were also excellent

a lovely bar and gardens to have a drink before we left for the evening

the full english breakfast was excellent, served with juice and freshly brewed coffee

brilliant. comfortable. great breakfast. great staff

down for a wedding and they bent over backwards to accommodate our last minute request for an early check in

the breakfast was excellent and it was handy having a bar where we could wind down with a drink

great location, great staff, super breakfast

clean, nice bar area and breakfast was good

location and parking - and ev charging. plus staff flexible on parking. breakfast ok.

all were lovely, reception, bar staff, chamber maids, restaurant staff

breakfast is 12

check in, parking and ev charging available which was a bonus

building, lovely relaxing bar and other spacious well furnished and beautifully decorated public areas

only used the room and the bar but the hotel was everything we expected

was great, i took my dog and had no issues going into the bar etc with her, little extras for my dog was included (bowl / dog food/toy/poo bags)

wife went n slept in the spare kids bed

outdoor garden , bar was amazing, it was like being abroad

lovely hotel, great location, super cocktails at the bar and very friendly staff.

once inside you need to head to the bar to check in, the bar was shut when i was there but looked very smart

from bar area on saturday night

the bird bar was amazing

loved the small bar which was open late and enjoyed the local

howercraft noise nearby but kids like it too :)

breakfast choice was really good

welcoming, comfortable bed and nice breakfast too

the wifi didn t work at all

breakfast choices, room view was amazing over the sea

the wifi was really bad

hotel is warm and clean, good size room with wifi and comfy bed. nice lounge with bar.

wifi in room signal was weak.

the only problem is the wifi

sadly we were above a bar which was noisy until the early hours

best breakfast i ve had in a long time. what a great veiw!

excellent breakfast

wifi kept cutting out, so slowed down my working in the evening

the lounges and the honest bar was a nice place to end the evenings in

breakfast was certainly a highlight with no food spared

parking restrictions

good bar and drinks selection

wifi could of been better

extremely bad wifi

arrived late at 930 pm and the young lady behind the bar offered to make us a sandwich

itain's

great and a bonus with parking

breakfast was delicious

staf ware exalent room nice breakfast very good

parking area was very difficult to access, thank goodness we had a reversing camera as it was the

the cocktail bar was good

place, great location, breakfast was gorgeous, welcome was lovely and the bar was a gorgeous touch

we could have used a drink and snack and there was nothing available due to the 10pm closure of bar and room service

bar is overpriced

bar staff at the hotel's associated gastro-pub (the florence) need to be more welcoming and to

comfortable hotel in a lovely old building with a lot of charm, lovely room, breakfast very nice

the breakfast was amongst the best we've ever had, with fab service

breakfast was very nice and so the vibe of the dining area

great location, friendly and helpful staff. good breakfast range.

cooked breakfast was great, though fruit, yogurt and cereals would also have been nice, if they had been

all good but only a mini bar in the room would be a bonus.

was shame that the bar was not open in the afternoon / evening as the weather was nice for a change for the easter

only no bar in same builing.

early check in

the restaurant and bar was closed

very polite and friendly reception girl gave me late check out .

staff delightful, bar chic and stylist, excellent

the drinks in the bar were a little overpriced

lovely room , good bar and restaurant nearby,

for a drink and told to go to bistro even tho the hotel information pack in the room states the bar is open till 11 (this needs to be amended if staff are not going to serve) asked about

the evening meal i had was on room service and because it comes from the pub it arrived and was not very warm and it did not

a room service person and this option wasn't available

there was no room service for making our bed cleaning bathroom we were told on arrival this is not available

the room service from the florence pub was outstanding service

coffee making facilities, great wifi

plenty of car parking very good leisure facilities and restaurant good food

every thing was fine bar one

the swimming pool and spa were very clean and so relaxing

easy parking, good location for getting around the island

excellent breakfast. pool and spa good.

food from room service was ok. breakfast was good value for money. staff absolutely lovely.

for room service at bar

location was great; car parking, big size and quiet room; good facilities; wifi

the bed was comfortable and the wifi reliable

amazing vibes great staff good facilities has gym and spa

kids were upset they had to leave, they loved the pool!

didn't like the fact that my kids were not allowed to use the jacuzzi, cos they were under 17 years of age even though they were

when we ordered room service, which was really tasty, they asked

the staff were really helpful in every area from reception to breakfast and the bar area in the evening

e were on the sixth

ill in the hotel)

5) and grabbing a starbucks from downstairs

as a family holiday it was a disaster for us with 2 kids

paying an extra surcharge to use the spa facilities. other than that no dramas!!!

family friendly restaurant and really great for the kids along with the pool and gym for the adults

breakfast good value for money

friendly staff. very efficient room service. comfortable bed. nice size room.

location was good for us and next door to a golf driving range

it's a bit run down and dated, could do with a lick of paint, a little tlc but for a family with kids, it's perfect

the breakfast was excellent, plenty of it, and good choice of food, i can't praise them enough.

recommend you try their food breakfast was fantastic, lovely staff team well run restaurant & bar great for families or couples or buisness trips was extremely impressed with the main course

nice rooms, restaurant and bar area

point and also cleaning, but i did object to the hoovering being done during breakfast in the bar area near the food, a little off putting, but we still

great welcome in the bar and very professional and friendly management and staff, very dog friendly

excellent bar with real ale and guinness

breakfast very good value

and accessibility to all facilities, although next to a very busy road i couldn't hear anything, breakfast was amazing never seen so much food

the free wifi is

hope that this hotel has a swimming pool for kids,so they can spend time in rainy days

great place to come with kids and dog, very comfortable and spacious, super polite staff

room tidy, spacious room and lots of storage spaces, excellent shower

breakfast was delicious, the bed really comfy and the room very clean

pecially the eggs); lovely wee family run business, we loved the design of the room

the breakfast is excellent served in a pleasant room overlooking the garden

the garden was lovely, interesting old property. rooms very nice, bar staff lovely.

the 24 hour parking in multi-storey is ok, however can not take the car out after 8pm.

the wifi was also fast and reliable except the router i think got pulled or powered down around 8pm so

the hotel staff really helped with parking as well and the breakfast was brilliant

location parking and breakfast easy to get keys

loved the bar decor and atmosphere but over priced .

have liked some form of key box so i didn t have to leave the keys on the bar in sight of passer-by s

some shampoo would've been nice and maybe a simple welcome handbook in the rooms with wifi code, some local points of interest etc, but this is all very minor

lovely clean rooms very friendly staff and breakfast excellent would highly recommend

the rooms were clean and comfortable, and the included breakfast was fantastic

only a simple thing, please put wifi code in rooms

decent size clean rooms. free wifi. table fan for the hot weather.

young woman who opened the door to me when i arrived at 9pm on sunday night

free wifi!

lovely room , and breakfast fantastic very friendly people

he recommended da vincis for dinner which was very good, and the hotel breakfast was also great

manor house, value for money, cleanliness, staff

nice to see 3 ev chargers near main reception

superb breakfast, ample car parking

the pool is good here with access to a spa pool and sauna as well, the changing area was clean and well kept

i think some spa music in the background when your in the pool and leisure centre .

though staff were happy for me to take ordered foof back to

no room service after 2200 hrs

the pool, gym & exercise classes

65 quid for 2 double beds isn't bad at all. big tv and good wifi

room free parking

the bar staff were also really lovely

the pool wasn’t open, which wasn’t surprising as it’s november, but this didn’t impact us in

swimming pool and and spa were warm and visually attractive

have breakfast

beds comfortable, location great, room spacious bar food excellent

very comfortable room, friendly staff and great breakfast

a frequent service in both directions - ideal for getting about without having to worry about parking

it was such a lovely break at a very reasonable price and lovely surroundings with plenty of parking on site

car parking area was large, plenty of room

brill breakfast

bath in our room bar and restaurant menu very disappointing call for room service but no one replies so had to get dressed and go

hotel parking plentiful

speaking the food in the yachtman's bar was very good and the lads serving there were a credit to you however, one dish which in my

negative e found was that the menu in the bar restaurant in the evening was the same as the daytime and would have liked an

the room service staff came into the room twice before the checkout time

the bar friendly and fun

lovely atmosphere in the bar and the breakfast was very good

good food in the bar and very good food in the stern room

location, mostly good food, ample parking

parking was easy and the hotel is a good place to start to explore the island

use of gym and pool was a real bonus

laundry trucks outside the room woke us up loading all the line, directly next to room

the hotel was very nice, the staff were friendly and helpful, and the hotel was equipped with a gym, swimming pool, dance studio and probably a lot more, we didn't get to use any of the

spa and swimming pool and treatments great

to improve wifi and internet conecxions. really poor.

i had complimentary wifi, but usually you would have to pay for this which seemed a bit stingy

and wedding on the day we arrived but this did not have any affect on the service in reception bar or restaurant

drinks in bar were a little exoensive

there children having breakfast/ then was behind my wife pushed into the queue and said i have kids you understand

very proffessional service, room service and food outstanding.

was set up brilliantly and covid safe breakfast perfect for us and the kids staff were brill and couldn’t do enough for

place, staff where fantastic, especially the bar staff could not do enough for you nothing was to much trouble, even give us milk gor the baby,

staff on booking in friendly and quick,food in restaurant excellent and hot, bar well stocked and great choice of ales and cider room warm and

lots of kids on sunday in breakfast area

excellent early breakfast, comfortable and warm room, very helpful staff.

the on site facilities & bar was very nice & also had very friendly staff

great location & parking

there was no wifi in the room ...

to the train station for if you want to go into portsmouth and not worry about driving in and parking

shower staff great good breakfasts and evening meals lots of choice nice relaxed atmosphere easy parking

very simple and rapid reception; comfortable room; and good gym facility

you could do with a lift , more disabled parking

kids go in pool for fun

paid for a classic double room - which was very lovely and clean and could easily have slept 2 kids or 1 adult and 1 kid

but marred by a crazy colour squirt of sugary fake mango stuff that'd be more at home in a kids ice cream parlour

to town centre 15-20mins bedroom suite fab quality breakfast facilities lovely restaurant and bar with roof terrence only mark down room service breakfast could have been serviced more hot

the wifi was poor in our room

kids' room smelled like weed, when we entered the room

gym is well equipped

the wifi didn t work too well

early check in and late check out was much appreciated

early check in and late check out was much appreciated

the hotel is excellent for kids and the master suit has 2 double beds

lift stopped it was only stuck for minutes but the kids freaked out which wasn’t a nice

the kids loved their mezzanine bed and have now pronounced this their