easy to hide cameras parking outrageous no water or ice for guest without buying bottle water wifi information did not work keycard only worked

terrific bar with crew and

i called in advance to ascertain whether there is a laundry service; i was told simply yes

very close to penn station and they provided airport shuttle.

bonus, they have free shuttle service from and to newark international airport

nice location. wifi connection is stable. equipped with conference rooms for small events.

the wifi is really slow and there wasn t any hot water to take a shower.

fair breakfast but no room service!.

nice breakfast choices

accommodated our early check in. front desk very nice.

clean, quiet, large bathroom, bed was pretty comfortable, good wifi

the airport and penn station shuttle was very convenient

great downtown location, easy airport shuttle

hotel, in the family room they have additional bed which is very comfortable when you travel with kids

the kids loved the bunk bed

the staff was very accommodating and in a pinch allowed early check in

the room with kitchen is very good

modern hotel, good breakfast, less pricy than manhattan and just next to a train station

excellent room layout, location and breakfast

nothing. very nice hotel and the kitchen was spotless

we had a pizza at the bar in the evening- it wasn't

breakfast

crowded with runaway kids

oo am and woke up early to screaming kids poolside

water should be complemented and breakfast should be also for the money was paid

wifi patchy in the lobby and gym/business centre, but friendly staff and

was really helpful and friendly, in particular julia in the breakfast service and benjamin the shuttle driver

and helpful staff and room service

loved the view loved the bar / restaurant an also gym

was told room service was open until midnight,however it was not

gym always open

my flight ( 12 hours flight) will departure in the morning when we came ( 89 years old mom, 2 kids) to the hotel they don’t have room for me

by the airport, very clean and well maintained and looks brand new, i love the bar and lounge area, i m definitely going back there next year

easy access to the airport , open store and bar for food and snacks

this stay there were a lot of kids the kids were running around the hotel banging on guest door

breakfast was amazing

wifi was very slow, and it was nearly impossible to work remotely

was very nice that 'late check out' was possible, as our flight out of ewr wasn't until 5:35

had the possibility to do a early check in

i called twice to see if i could do early check in and get disconnected twice

was loud talking in the hall that woke us up, as well as upstairs above us, there was loud noise (kids) on the floor

they allowed early check in

the kids loved the pool

the only time i used room service- they used the same sheets and pillow cases instead clean ones

view, room size, facility, breakfast

great service for a beautiful glass of chardonnay even though the bar was closed!

people on our floor kids running the hallways and screaming from room to room

feel that breakfast was on the high side for kids

booked from agoda for family room 4 persons (include kids) with breakfast (with extra cost)

nice they had a bistro bar serving dinner and breakfast.

breakfast was over too early

had to wait 20 minutes or so for the shuttle on arrival, but it was free, so i can't really complain

customer service and breakfast is excellent, rooms are always clean!

free and comfortable parking, great big breakfast buffet, cleanliness and helpful staff

the room about 6 months prior, asking for a cot, because room is for 4 people and we are 5 (3 kids)

the gym was open 24 hours and the cafe serves a buffet breakfast, as well as a full bar with lunch and

i can't do without your breakfast. it keeps me choice comfort inn and suites all the time.

the bar on the 9th floor was delightful

no tonic in bar on 9th floor

the bar meal was good and the beers were cold

no way to use credit or debit card for guest laundry

poor quality breakfast. staff could not cope with school kids staying at hotel.

the bed was comfortable. the staff friendly and helpful. very good laundry facilities.

oh and when they cleaned up our room, they folded my kids personal blankets we brought with us

right next to where i parked the room was clean the shower was clean the bathroom what's clean kitchen area was neat an

wifi not great but weather could have been problematic

they let us do early check in because we had a flight that was cancelled.

no room service

came back from a long day out and found that after room service cleaned we didn't receive any replacement towels

the next day we had to take our luggage down by stairs with kids

room charge fees for in room service

everything as advertised. shuttle was convenient the driver was friendly.

the breakfast was good, and the shuttle driver was friendly and accommodating.

it did not have a pool and breakfast was not free yet it says free breakfast

proximity to ewr ans the free shuttle

clean, modern, beautiful space, exceptional shuttle service.

the kids were cranky after a flight and we planned to take them to the pool before dinner however there

location is #1. also it was clean, shuttle driver was nice, the bar was open (though limited.) (-)the bar shut too early (+) restaurant and bar was great vibe for an airport hotel (+)location on airport, free airport shuttle, great gym, bar and food open until 1:00 am (-)drinks fooos prices at bar were expensive

great service and room service food was beyond great

kids making noise in hallway at midnight

a shuttle bus takes yiu from the airport to hotel every 20 mins for free really

didn’t like that there was no refrigerator in my room there were no life jackets for kids in the

assume from room service), that were still there in the morning when we left

at the hilton there were dirty dishes in the hallway on the floor and on a cart

didn t like that there was no refrigerator in my room there were no life jackets for kids in the

and cookies upon check-in, breakfast was available, plenty of parking, shuttle to the airport, gym was adequate, and there was ice on each floor

could not get on wifi, connection too complicated

wifi was not working

love the breakfast bar.

first night got assigned to the room where opposite with gym, ac sound very lound

ita ? ? s spacious, free parking, super clean, and the gym is huge.

room was perfect gym was awesome staff super friendly. had a great stay.

room, watched jeopardy and had a bit to eat so i did not have to leave the hotel or buy dinner, breakfast available too - all included in my room rate with marriott membership # shuttle was

missed breakfast in the club by a few minutes, my fault, thought it was till 10:30 would be nice to have

the gym

i had a flight at 9 pm. i requested for a late check out they refused despite hotel being empty

i would like to the hotel offer breakfast , just a comment im happy with the service

early check in.

a nice gym, a snack stand open from 6 am to 10 pm, a little over priced but very convenient

gym

as well we pay for breakfast but there isn’t breakfast given at this property anymore

no coffee or breakfast

no complaints other than the gym and breakfast were closed, something we were not notified of.

we were with kids and family people and we had to leave the building immediately so we didn´t spend the night

in the bathtub and people trying to break my door down in another guest room no breakfast or gym or

the room was very comfortable, kitchenette well supplied. nice walk to the mall and dinner

the breakfast buffet, staff at the desk

breakfast time, we always needed to ask for food from the kitchen as there might be a few or none left

breakfast could have been a little better

the breakfast ...kindly provide some omlett for breakfast and a wider range of choices.

vor dem auschecken, teilweise uninformiertes personal internet quickly pay extra charge, annoying room service before checking out, partly uninformed

my kids loved the pool the most

continental breakfast and guest laundry

the kids enjoyed the pool and hot tub

there is free coffee /tea in the lobby and a decent fitness room

airport shuttle was easy but did have to wait 45 minutes for pick up

bistro and bar is extremely good

the hotel shuttles were also very convenient in bringing us directly to the airport terminal

clean and has a gym and pool

the rooms was very clean service at the bar was perfect if i have to i will stay again

the hot tub and pool were amazing and the hot breakfast!

the room service

everything from breakfast to luxury finishing to the staff. everything was perfect

liked the room, private suite had separate lounge area, kitchen, etc

room service we called at 10:00pm because i couldn't find desserts on the menu, they have four

we walked to and from, even at 11pm at night with 5 kids felt safe and only 5-7 min walk

we had to pay for an uber cause we had our kids with us

breakfast

the hotel has a laundry room, very practical cause you don't have to pack much

the only thing that really needs upgrading is your gym

free parking, free breakfast & nice comfortable bed

the breakfast was great and the bed was perfect for my wife who has a bad back.

i liked the gym and overall the hotel is okay

the breakfast and the gym

breakfast,clean water you can only get in gym,watch out when laying in bed there is something metal and can hurt your leg

gym was well stocked and laundry free.

the hotel had lots of kitchen appliances for rent, as well as board games

like that they have free laundry and all the utensils to cook it feels like a home away from

that it had a kitchen where we could freely cook.

free laundry room, on site snack store, free wifi, a complete kitchen in your room

gym was great

breakfast is pretty decent and works well for kids, breakfast staff is friendly

the bar had a beautiful patio area with outdoor seating which was excellent

also, it would be helpful to get some type of welcome pamphlet or info about gym/food etc

water/ice refill station on my floor instead of other hotels where i’m traveling to their gym to replenish myself

not having a pool breakfast hour finishing at 10am

we have a good time and we got our breakfast thats a good deal thanks

i liked the gym. it had a decent amount of equipment.

pans or utensils for the kitchen, broken fridge but was fixed, only one ice maker in the hotel was working

i do not recommend families with kids/teens to stay here

location, gym, bar

the hotel even offers a courtesy shuttle to distances up to

shuttle to airport is missing

bar area nice to chill

it is good value for family trip, a couple with teenagers kids

brought my kids to this hotel after a family day out

bar open during normal business hours; no coffee available for guests in the lobby; no grounds to

then when i found out i had pay for breakfast i was annoyed but i had feed my two kids before we got on the road

my 2 kids and i had to stay in my friends room

the bar was closed on a tuesday night, which i think was unexpectedly

also sadly cause of covid the pools and bar were

facility, helpful staff, nice pool big indoor pool and gym, hot tub

the jacuzzi/pool and gym was nice the bed was comfortable the bathroom was nice

gym and pool under renovation

lobby bar was standard, nothing exceptional

it took a while to find someone to serve us for breakfast

wi-fi was only free if you were a rewards member. there was no continental breakfast.

the staff comped our breakfast the next morning as well

food was great! very good taste. closes place to eat breakfast.

restaurant and bar offers a great selection without the overdriving music and attitude

no room service - had to go downstairs for toothpaste in the morning

they also allowed us to leave our luggage in reception and enjoy the pool while we waited for our next flight, which departed at 8pm

1/2hr later the parents were still talking trying to calm their kids

with kids all you need is pool for relaxation and fun after sightseeing

do wish that the gym had more equipment for weightlifting

kids wished it had a pool and maybe a lil more seperation from tv area for bed room but other then

the check-in process was the quickest i’ve ever experienced. the full kitchen. the bathroom.

bed and bathroom linens were excellent,also all the kitchen facilities

i appreciate the time he took to make sure my stay was perfect and thanks to him and early check in i was able to surprise my sister

best breakfast ever according to the kids, with hot and cold options and great coffee

50 return for adults and kids, the usual subway fares are on top of that

lobby bar has nice selection and also a fantastic view

clean gym swimingpool

great hotel. but the breakfast was not up to par with the hotel

great stay. enjoyed the bar and breakfast with friends.

it has free shuttle to newark airport

didn't know where me and my kids would sleep so i booked with them and almost couldn't but the guy helped me out and iis been a

shuttle service status from 8am :/ not useful for early flights

sleep my entire stay was on the forth floor called desk in ask if they’re was a gym on top of me

accommodating, free parking, and rooms are nice and clean with updated facilities, along with a gym and restaurant

the hotel is not too big but had all required amenities including a very clean swimming pool and a gym

no pool or food

the pool ud83cudfca‍♀️ was closed.

no pool

the bar closed at 10 pm

coffee bar in room with nespressso machine made the morning start great, nice shower

the lobby bar has lively music playing again but the furniture looks like outdoor furniture they mixed in

bartender at the living room on thursday 5/23 was missing for long periods of time and then snippy

bar closed restaurant closed

no room service either

anna expedited an early check in for me

this property was a lot nicer than the local laquinta we usually stay when we visit our kids

clean, comfortable, good breakfast and a small fitness center

kids diving into pool

loved the pool especially the jacuzzi

the absence of the notification on your website (booking.com)stating the pool was opened.

there was a group of kids that were making an extreme amount of noise, running up and down the hallway

were kids running throughout the hallways and make noise so i know for sure rooms are very insulated but

make a sign stating the pool is closed due to covid-19

need my money back no pool no breakfast rude staff kept my money & staff tried to fight my kids

they have a gym that they do not allow guests to use

i was wondering why my emails about the gym were ignored, made sense because it is not operational

pool was not working, the gym area was small and with broken equipment

outside had a lot of wear and tear, almost looked abandoned. the breakfast just okay.

the food for breakfast

we got there at 1130 am and our room was ready, so my kids could relax

parking for your guest, there was an event, when i returned after working 12 hrs, to no parking any

all good. great location for metlife! appreciate the staff and shuttle driver!

g shower head and moderate pressure), free breakfast and wifi, vending

very clean, lots of electric outlets, shuttle service was great, staff great, free parking

hotel is as expected with big rooms, free parking, gym, swimming, laundry

also charged us a $25 early check in fee

hotel is as expected with big rooms, free parking, gym, swimming, laundry

it was nice to visit a gym and dive into a swimming pool every so often

was amazing great variety pool nice bar great comfortable sleeping clean friendly staff great

friendly staff, fredy was super nice at check in and we asked another employee info about a local bar and he was very helpful

gym is clean the bedroom was cleaned & inconvenience with everything 5mins walked to target 12

great place to stay… very friendly staff and great breakfast. hotel was clean and sanitary.

the gym needs more equipment

the hotel is very convenient for pets and the pet fee is low.

concierge was incredible accommodating, the bartenders at the lobby bar were so professional, friendly, and knowledgeable

prices at the restaurant and rooftop bar are very reasonable for the area

fabulous location - very cool interior - excellent and. beautiful bar - great art

we will go to this hotel again when we visit the kids in new jersey again

bar was closed due to a private event

room with a living room and kitchen

breakfast need hot breakfast.

location was decent and good room for the price. liked that it had a kitchen

didn't eat breakfast at the hotel

equip kitchen with pots, utensils, plates, etc and not just asking from the front

there was also a laundry room for hotel guests and an indoor pool

the kitchen was amazing

very close to american dream mall beautiful rooms and very cleàn love the kitchen

staff is very pleasent and room was very clean, it even had a kitchen with dishes!

thought that the pool could be a tad warmer and larger due to the amount of people who stayed there

i am traveling with kids 5 it wasn't an option

no laundry

close enough to newark with a free shuttle to the airport

great location, right across the street from the golf course

the kids next door up all night banging

room service should be daily

the wifi wasn't consistent in the room

i had a party of 5 and it was more than enough room for my husband and kids

free breakfast and parking was nice

free breakfast and parking was nice

comfortable, great staff and service, nice rooms, parking, decent breakfast and great location

of the location is perfect for going into the city, and the staff was great with me and gave me a late check out without complaint

breakfast was quite limited in options but we've notcied that us breakfast standards are different

breakfast was good, plenty of options to choose from

perfect room and breakfast

wifi was good and also

very far from everything, bar is closed almost all the time

housekeeping staff is amazing, the location is perfect for restaurants, and the starbucks coffee bar downstairs is very

we told the staff we prefer no room service during the couple days we stayed, however they came by every day

loved that the parking was covered and it was free

we where coming from maryland to a family function and it was just perfect my 3 kids slept very well

fitness room was nice & the parking accommodations was convenient

the breakfast was a 5/10 the waffles were like i was eating bricks.

breakfast was great staff very friendly and room very spacious and comfortable

booked it for its space because we originally were going to bring our kids

hotel gym and pool is always a plus for my family

was a bit disappointed the pool still is remaining closed due to covid conditions

everything was perfect and i love that they have a bar and a pool table

we pay for a room and being out all day with kids and coming back to a non touched room is not good

breakfast was good. pool table was a great addition

the breakfast was really good

staff told me before 10am i hv to pay early check in 100 usd

breakfast was ok-ish but they could have more healthy options like plain yogurt, fruit yogurt with

small gym, but the pool was closed

breakfast was superb

they didn t tell us that you have 2 make reservations for the pool ahead of time

location on the water, wonderful bar restaurant on site

the restaurant is nice, the gym and pool are great

due to covid room service not provided

also, the restaurant that serves their breakfast/ room service was not up and running at their posted time

ii didn't eat breakfast.

thought breakfast was included but not

i had breakfast to go at ihop, it's so convenient being so close to the hotel to get my meals.

there was no breakfast offered but the hotel was close to the advent were we were going to.

-hop right next ud83dudeaa and great breakfast

there’s no other activities for kids so my daughter was not happy

clean, bathroom ceiling heater, kitchen, good helpful staff. beautiful landscaping.

the waiter a bit longer to serve us as it appeared that he had to travel back and forth to the kitchen

the spacious all suite rooms, free wifi and free breakfast.

dinner and breakfast, plus a quaint bar in the lower level

mini bar policy made me eat all cakes and pastries my wife kept buying

it’s a fantastic choice for families with kids, offering plenty of space to relax

guess i wasn t the hugest fan of the bar but considering it was new years it makes sense it would be packed

there’s a nice small park for the kids

great friendly location especially if travelling with young kids and prams away from the hustle bustle of times square and midtown very close to wtc subway

ate dinner and breakfast both of very high quality

my only critique is the ‘nothing special’ lunch bag that the breakfast arrived in

great views and ac in the tent, boxes breakfast and coffee in the am

breakfast basket were good

me and my kids loved it! it was great

no room service for food and drinks. :

there was dining room service.

excellent gym, friendly and accommodating staff.

some room service

m instead of 3pm) without any

staff, dscipline,pool

laundry facility is useful for travelers

fine facilities but although we stayed for seven nights, supposedly due to covid, there was no room service at all during that stay

when asking for a late check out

but the extras the coffee, snacks, wine, laundry, and water station were a traveler's dream

gym, w/d, sraff