the refrigerator didn t work. no smart tv, poor wifi quality.

were informed that room service would not be provided on a daily basis

the breakfast was good

the kids loved the pool

ds) on the floor

nothing. very nice hotel and the kitchen was spotless

the breakfast was also very good and they even had some free

complementary breakfast was above expectation, the pools cleanleness was well appreciated

great location. free breakfast was amazing

booked a studio apartment set-up, which means we had an entire kitchen (stove, oven, refrigerator, etc

it was like a lumpy pile of laundry

room had too much smoking smell. unfriendly staff. poor breakfast.

poor quality breakfast. staff could not cope with school kids staying at hotel.

the bed was comfortable. the staff friendly and helpful. very good laundry facilities.

the staff was great. area was not fr from downtown and airport. the breakfast was good.

convenience of shuttle service !!!! polite drivers....

member was following me around making it uncomfortable when i check in a request information for laundry

wifi access

was really helpful and friendly, in particular julia in the breakfast service and benjamin the shuttle driver

pubs & night clubstons of f ood & shopping all around you, great resturant in side the hotel' bar down stairs & gym & laundry access

) scarlet and nicole especially were so kind and accommodating when i asked for early check in after a looooong night at the airport

i also don t like that this property had bunk beds for kids but no microwave

there is no bell man at entrance to help with luggage, in my case i was travelling with small kids who need attention plus i have to off load our luggage from the drop off

the neighborhood was not good. there was no room service.

this would have helped with my disability and to tell me about the shuttle

easy to hide cameras parking outrageous no water or ice for guest without buying bottle water wifi information did not work keycard only worked

all was good. certain spots in the hotel that wifi w not strong

the price, gym and location

was a lot of dust underneath the treadmill in the gym, which is understandable, but while using the mat on the floor to exercise, it was visible

no room service in our room and we have met other guests who complained about the same thing...

close to the devils game gym was good too

just wish there was room service!

the breakfast was great!

the wifi is really slow and there wasn t any hot water to take a shower.

breakfast was great. the nice woman working the breakfast station was amazing!

the lobby and pool area are large, unique and make the hotel stand out compared to others.

hotel was really beautiful, the inside pool, having headphones in the gym was convenient

restaurant and bar

overall hotel was awesome for the price and the breakfast was very delicious and very good selections

the coffee shop was a good place for breakfast

the gym was open 24 hours and the cafe serves a buffet breakfast, as well as a full bar with lunch and dinner

the airport shuttle worked perfectly

breakfast and dinner

gym- great!

the view at breakfast of nyc was awesome.

helpful staff, shuttle driver very friendly, funny, and likeable great driver

comfortable bed, the free airport shuttle, and how close it is to the airport

room and no linens were available for the sofa bed which was horrible because we traveled with 3 kids

the snack bar open 24/7

very convenient, also we took the shuttle to the airport

shuttle was feee from hotel to airport clean room and comfortable

friendly staff and good wifi

room, excellent breakfast with awesome fresh fruit and good variety, on-time continuous shuttle service

great breakfast, reasonable parking, good location, comfortable room and spacious.

we choose this facility for the airport shuttle and the wonderful breakfast

booked from agoda for family room 4 persons (include kids) with breakfast (with extra cost)

sadly there was no ability to have a late-night bite- you had to order fast food from uber eats

and forgot my kids juices and when i went to ask for those she was very condescendent, rude with a bad attitude

i liked the convenience of the restaurant and bar located in the lobby.

additionally, we had small kids and at 9:30 pm someone was vacuuming in the hallway outside our room

the king room had a little sitting room. the airport shuttle was on time.

laundry washer and dryer not working

there was a shuttle service that made it super simple to get to and from the airport

breakfast was really good and the entire staff was extremely friendly and helpful

beds and pillows good breakfast , spacious, staff at desk was very informed about transit system, laundry

wifi not great but weather could have been problematic

they let us do early check in because we had a flight that was cancelled.

no room service

came back from a long day out and found that after room service cleaned we didn't receive any replacement towels

the next day we had to take our luggage down by stairs with kids

no complaints other than the gym and breakfast were closed, something we were not notified of.

they have no breakfast or a gym

good variety of breakfast

as well we pay for breakfast but there isn’t breakfast given at this property anymore

we were with kids and family people and we had to leave the building immediately so we didn´t spend the night

i did order room service the food was good but pricey

very comfortable room location obviously fantastic for the airport very nice room service

breakfast is a bit expensive. 6.50 for a latte is simply too much.

very clean. room service was sharp and daily.

flight was cancelled so i booked hampton i arrived 3 am so i asked for early check in and then the employee told me to pay 399 dollars and i refused because i paid

room service food portions are huge good if you're hungry

the next day the shuttle driver dropped me off as close to the rental car

good gym

no room service

gym looks nicer than most hotels

lovely big room, nice bar and food. bed excellent

no signs for shuttle bus

assume from room service), that were still there in the morning when we left

room service

didn t like that there was no refrigerator in my room there were no life jackets for kids in the

they had no in-house room service but there is a restaurant in a neighboring hotel which is open till 1am

shuttle driver was rude

was fine for four of us, kids slept on fold out couch but comfy; the shuttle service was punctual and all you could expect;

the next morning the breakfast was exceptional eggs bacon sausage potatoes pancakes oatmeal fruit yogurt anything you

the free wifi did not connect at all

i ordered room service and the wings and turkey club were delicious

room, watched jeopardy and had a bit to eat so i did not have to leave the hotel or buy dinner, breakfast available too - all included in my room rate with marriott membership # shuttle was

hotel location is close to the airport with shuttle service. excellent services

the free shuttle to and from the airport and the location was not far from manhattan.

love that it has a bar in the lobby and room service

there is no other way to get to the breakfast area (or gym, or laundry) except by one elevator

free breakfast, free gym

laundry facility near breakfast room

family enjoyed staying for 6 nights positif: - cheap clean and comfort - big room - laundry coin - free shuttle from ewr to hotel negative: - minimalist breakfast but its

you should inform in check in the shuttle service.

the room service was really good and faster

more food choice at breakfast.

with a free shuttle to/from the airport coupled with complementary bar drinks at check in addition to the complementary breakfast vouchers

they watch and monitor you like we are kids

the pool was closed . gym was filthy.

the bar was closed on a tuesday night, which i think was unexpectedly

took my kids to american dream and this hotel was 7 minutes away

bar open during normal business hours; no coffee available for guests in the lobby; no grounds to

then we were watching a movie with the kids and all of a sudden the power went out in the room

brought my kids to this hotel after a family day out

wi-fi was only free if you were a rewards member. there was no continental breakfast.

the staff comped our breakfast the next morning as well

the breakfast. it was very limited and not worth the price. not the usual marriott spread

there the night of our stay, it was nice to be able to see the show have a couple drinks at the bar after

we had a great time at the hotel bar with dawn

nice and clean staff was great, nice gym and good breakfast. and wasn’t to far from new york.

hotel is new and still clean, nice breakfast and good gym

breakfast,clean water you can only get in gym,watch out when laying in bed there is something metal and can hurt your leg

the breakfast was great and the bed was perfect for my wife who has a bad back.

in addition the beds were actually comfortable and breakfast selection was great

like that they have free laundry and all the utensils to cook it feels like a home away from

kitchen so you can make your own meals, there is no room service; there is a gym area and also a laundry area built within which is free of charge; a small computer area is also available for your

you are here, all the conveniences that you need ( ie: wifi service, free laundry room, and a gym area to

oh i forgot, i enjoyed my gym workout;

clean free laundry gym

friendly staff, fredy was super nice at check in and we asked another employee info about a local bar and he was very helpful

had a swimming pool and gym.

no pool. no gym.and no breakfast. fue to cov.19

the hotel is very convenient for pets and the pet fee is low.

temperature of the breakfast dining room was a little hot and uncomfortable

small for 4 people and a dog, there was no ventilation, it stank and we couldn't cook because the kitchen ventilation didn't work either

no waffle maker at breakfast, and evening dinner

was clean, kitchen worked.

staff very friendly and efficient. kitchen quite good. location fantastic.

breakfast was good but i remember having home fries the last time need to bring that back and the

my kids were able to go shopping on christmas eve and the movies on christmas day

the room service

wifi often did not have

the fitness centre is ridiculously small with only 2 machines

, clear label on the shampoo , conditioner , extra towels in the bathroom , accommodated early check in , quick check out , shuttle to airport left on

the shuttle from p4 was never on time. we had to wait for more than 30 minutes...

bistro and bar is extremely good

the hotel shuttles were also very convenient in bringing us directly to the airport terminal

clean. staff are nice and very helpful. close to mall. good shuttle service

close to airport with shuttle service

wifi accessibility could be improved

room, good breakfast-- made to order omelets, yum

additionally, the pool, hot tub, and fitness center were all closed for renovations

the guys that make the eggs on request are charming and the kitchen staff are kind

the room service

the room with kitchenette is spacious.

n a freezing cold hall ) all the interior is at it's limit and needs an urgent renewal gym out of

it has a laundry room and a gym

the gym equipment needs to be updated

kitchen facilities

bar was closed due to a private event

loved the rooftop bar staff all very accommodating great experience staying at this hotel gym was the best

we will go to this hotel again when we visit the kids in new jersey again

prices at the restaurant and rooftop bar are very reasonable for the area

concierge was incredible accommodating, the bartenders at the lobby bar were so professional, friendly, and knowledgeable

pool closed

very convenient, clean, decorated tastefully. pool was enjoyable.

restaurant / bar not open till 5pm on a saturday

the bar closed at 10 pm

they have rooms with patios and also a heated pool

parking for your guest, there was an event, when i returned after working 12 hrs, to no parking any

the breakfast,service n attention was so good

poor wifi. very epileptic.

very clean, lots of electric outlets, shuttle service was great, staff great, free parking

room service was a little too early and at check out day they wanted to clean a room before check

parents were drinking in the lobby and the kids were running around, going up and down in the elevators

clean hotel, with pool. decent for location

the pool was closed, had to go to another hotel to swim with the kids

useful laundry

laundry area needs to be clean more frequently

i had requested early check in when i booked and they double charged on my card.

ii didn't eat breakfast.

i had breakfast to go at ihop, it's so convenient being so close to the hotel to get my meals.

the breakfast is not included!

clean and comfortable connected to a restaurant for good breakfast

i appreciated the free on-site parking and even though i was unable to use the gym because of the short stay it looked clean and well equipped

best thing in my opinion was the shuttle to time square

shuttle service status from 8am :/ not useful for early flights

sleep my entire stay was on the forth floor called desk in ask if they’re was a gym on top of me

door stopper hurt me and my kids since after the door closed, it was easily tripped on and definitely safety hazard

staff, dscipline,pool

didnt have enough info no pool i went there with my kids bad experience

friendly staff, great location to the city, great price, breakfast was awesome!

kids diving into pool

there were a few choices for breakfast and all were of great value and the food was good

also, we thought breakfast was overpriced

priced for the stay that doesn't have the gym or restaurant opened

breakfast was good

they have a gym that they do not allow guests to use

very clean, descent breakfast. staff super friendly.

also, the gym was small and smelled musty

great breakfast

the kitchen staff and bartenders were great

their pool was nice and warm and the hot tub was warm warmer

from the staff welcoming us to the room to the delicious breakfast, all was excellent

the hotel has a 21+ to book policy. and the pool needs a new floor.

the pool was good too; hard to get the kids out

gym was closed

the pull out sofa had no bedding, and the toilet didn t flush. no room service either

gym had just one treadmill in the first day then it wasn t there anymore so the gym was only some

gym closed. paper plates and cups and plastic cutlery for limited breakfast

also, it would be helpful to get some type of welcome pamphlet or info about gym/food etc

patio off the bar was a great place to relax

way too over priced for one of my kids to eat a piece of

great bar and service

spacious and well equipped room great location nearby trains to manhattan and nice restaurants bar in center of jersey

thought that the pool could be a tad warmer and larger due to the amount of people who stayed there

the pool was closed

hotel room was good size. breakfast was aawesome.

rooms, big bathroom, all the facilities on the kitchen, restaurants around,very calm and comfortable

the kitchen is great - - just leave me some dish detergent so i can wash dishes by hand -

over all an excellent hotel but bar is a little pricey

the bar was closed for our entire trip .

the pool was small but perfect size for my two children

loved the swimming pool, and the gym and the rooms were very clean

very clean, pool was very nice!

swimming pool not in operation which wasn't mentioned on the website when i booked the room, the gym is not a gym, it only had 2 machines to walk on, the breakfast is not as expected, to go

were supposed to have a gym, but the treadmill did not work and they have breakfast listed but the breakfast that they

the kitchen

pretty skimpy on the breakfast

room having a full kitchen, all kitchenware has to be requested at front desk

stores in every direction and the breakfast was great

no crowd on the fitness room, which was only reason traffic to laundry room was tolerable

fitness centre was

fitness center closed and used for storage

comfortable, great staff and service, nice rooms, parking, decent breakfast and great location

did not use the pool

kids loved the large pool

bar closed too early

i needed a ginger ale and had to pay $4 for a single glass of ginger ale from the bar because the onsite gift shop was closed at the time i checked in

also, no room service

room service was a bit pricey. 10 for oj is a little ridiculous.

2 of my kids got uncomfortable beds that made their back hurting, too much money for the vaiue we

there were a lot of items left in the halls, such as room service trays

the breakfast, as well as room service

i also enjoyed the live band in the bar area

with the pool for the kids

location with kids

brilliant location next to path station into nyc, kids loved the pool

laundry was a bonus when into a lengthy holiday

wifi was poor

i didn't mind cause kids are small

breakfast was good. pool table was a great addition

liked the open concept of the room. the gym was great location was exceptional for shopping

breakfast option and gym and pool table front desk staff was amazing and had crib ready for us

were able to accommodate an early check in & a late check out

friendly staff, clean, safe location, onsite parking, and comfortable beds.

parking is behind the hotel and if you don't see the sign, you'll drive right past it to the front

no room service or restaurant in the hotel but understand because of the covid

bath cubicle is too small & inadequate laundry facilities

no room service or any type of food available really

breakfast was superb

love the breakfast every morning and the early check in option

gym way too small.

the breakfast was really good

there is also a full service bar available in the evening and a small swimming pool inside

breakfast is not good

was not enough space for cloths only 3 drawers & small closet for a family room w/3 adults and 3 kids it was tight, lived out of luggage for 10 days

the breakfast was a 5/10 the waffles were like i was eating bricks.

movie theater and plenty of resturaunts in walking distance perfect and free breakfast

the kitchen staff were very generous and kid friendly, they offered my 2 kids cereal, even after closing kitchen

are super comfy breakfast was awesome super clean rooms manager is super nice and she has a great personality i

having the knowledge of surrounding area complimentary light evening meal chess board pool / fitness centre

room is sparkle clean! breakfast is self-served, refill everything quickly when almost done.

room was good and clean in house self laundry is handy

loved having the kitchen area

there was no room service.

bar closed restaurant closed

the lobby bar has lively music playing again but the furniture looks like outdoor furniture they mixed in

new gym, location, great service

room service small bottles of makers mark bourbon and red wine available for purchase in room lots

we were eating breakfast there were kids playing on a piano in the morning room

staff was super friendly and to my kids and helpful will keep using the hyatt house

i appreciate the time he took to make sure my stay was perfect and thanks to him and early check in i was able to surprise my sister

gym good have been better, quite basic

not one to complain but the service at the bar was very long

stayed in a 2 bedroom suite with 4 kids for a week

the staff was nice and friendly! breakfast was awesome!

well i really wanted to go and relax with my husband but there was a lot of kids

friendly staff. free daily breakfast.

pool was to cold

clean gym swimingpool

indoor pool and gym areas have serious hygiene issues. pool very small

stay was nice my daughter enjoy the pool we had a great time the food was great only problem we had was the

great hotel. but the breakfast was not up to par with the hotel

pool was very small, wish they had a hot tub.

breakfast can be a bit crowded if there are bus tours at the hotel.

there breakfast was really good

breakfast was well stocked and tasty

the breakfast, and all the services

the small gym was nice and not an amenity usually found in this class of hotels.

comfortable room, great beds, a hot shower, a tv - and wifi - that worked

pretty interiors, on site bar and restaurant really good

fitness room is located inconveniently on the far side of the event center

fitness was very outdated, the seat on the stationary bike was falling off, what might be dangerous

parking was a breeze

pool and gym good size

the breakfast ending so early.

good for younger kids but would be better if open by 9am

i love the comfort of the room. i love breakfast.

breakfast was great

self laundry room came in handy

the pool area and the gym equipment could have been better.

nice, elegant perfect for family with kids

breakfast was surprisingly really good, staff was nice and it wasn’t loud in the hallways there

coffee was damn good and quick. kids loved pool access

lovely swimming pool and gym

bed location pool & gym staff restaurant

not too knowledgeable about the pool or extra towels line on phone no one answered for ever

view. excellent restaurant and bar. pool for the kids.

the bar staff were very friendly. the beds were very comfortable. the room was very spacious.