wifi was intermittent at best.

room service fast and efficient food was excellent... staff were very nice

very clean, big room, comfy bed. ideal location for the trip away. good car parking facilities

hotel is centrally based between glasgow and edinburgh with parking on site

very difficult to fault anything about the hotel, i guess the gym is small but has good equipment so can still have a decent work out

the cookie welcome gift .. nice touch . free parking massive plus

we changed our breakfast to room service and it was amazing

also breakfast was free for kids

great to bri g kids as leisure facilities

breakfast, friendly staff and location

collette on reception and later on bar work, was so warm, kind, friendly and helpful that we instantly felt relaxed and at home

food in the bar excellent and a good pint

good food and a nice bar area

stayed on a saturday night so it’s to be expected but the bar / function rooms were very loud and rowdy until about midnight

more light in the bar area and bedroom

i didn't have my golf clubs with me.

full scottish breakfast was very tasty and plenty of it

dinner and breakfast both excellent, and there is a great choice of drinks at the bar

earley golfers banging car doors but it is a golfing hotel

a pleasure to stay at this hotel staff on reception and in the restuarant and bar are so

very friendly and helpful staff, lovely comfortable room, great breakfast.

there's a theme park right next to the hotel which is an added advantage for families with kids

was good and the food served in the hotel is great also

if prices had been cheaper i would have stayed two nights instead of the one with the kids.

free parking and ev charging was available in the car park

great parks around too for kids

during dinner the dinning room was like a kids play centre with kids from the large party being allowed to run around and sit on tables

free room service for breakfast definite bonus

building with loads of character, spacious clean bedrooms and lovely bar and restaurant area, great friendly and helpful staff

no room service for bar after 11 o clock

great budget, spacious room, was near m&d theme park and the kids had fun

fact i went into reception holding my daughters elves and when i asked if i could put them at the bar a staff member went above and beyond giving them and ice bath and message on the chalk board ,

staff were all very friendly and we had both our evening meal & breakfast in the restaurant / bar area

were allowed an early check in free of charge

late check out smashing

ee) breakfast

if i have a small criticism it would be i m a bit disappointed in the bar food choice

room was clean and spacious, with sofa bed big enough for our two kids

we would now never go past this hotel especially when in tow with the kids

had one night stay with kids and the room had everything we needed

staff were very helpful and friendly plenty of entertainment in the main bar and food and drink very cheap

not suitable on weekends for families travelling with kids due to pub and club.

jacuzzi bath was a hit with the kids and nice big family room

the service both with the meals and at the bar was excellent

room was fab... food was lovely and bar prices were exceptionalud83eudd23 staff were amazing

ask for anymore the room was perfect the bed was so comfy the jacuzzi bath was brilliant also the bar milano was a great night aslo the breakfast was ud83dudc4c so overall top place to

excellent location, beautifully clean, lovely staff, good car parking

room service was good

wifi wasn t accessible on the first night, we connected the following evening

great location, great staff, plenty parking, so good we stayed an extra night!

we had dinner in the restaurant, lots of choice and it was really good, afterwards we sat in the bar area and there was a singer performing

we could not hear any noise from the bar or restaurant below

a delightful hotel, bar and restaurant

was so friendly nothing too much trouble, rooms was lovely clean,very comfortable and modern, breakfast was excellent we would

lovely bar too with excellent beer

number and our name as well as our preferences for meals, they were in the process of building a spa so there’s not a lot to do there at the moment, but it’s just nice to disconnect and enjoy

only complaint was that i would prefer my poached eggs at breakfast not to still contain pieces of shell

breakfast is excellent and the hotel offers both dinner in the lounge and a more formal dinner in

food was great and bar area was really good too

was closed and we got just a “light lunchstyle” dinner in an uncomfortable bar area

i also liked the fact you had a rest and bar lounge attached+ excellent parking facilities

ideal location for golf trip and hotel reasonably priced.

nice veiw of golf course

it’s next to a golf course

no bar lounge for drinks only.

ecial mention for iain), free parking, location

staff,room,dining and bar were all faultless.an exceptionally good hotel.

wifi was a bit weak

staff

wifi was available, didn't try it

lots of parking

no wifi issues at all, excellent room service and overall service

mix up with room service. resolved.

nice hotel, lots of parking space and staff so friendly.

my bar bill at check out....but that was my fault, not the hotels ud83dude01ud83dude01

tried phoning reception and by two o'clock i went down to complain at first i thought it was the gym room but when i came

disappoint, but the popinjay was excellent: there is a decent 17m swimming pool, comprehensive gym, jacuzzi and sauna

good value, food very nice and friendly staff. the gym and lesure facilities are very good.

great staff, lovely breakfast, shame the gym is out of use.

i have to say that very sadly there was a fire in the spa whilst i was there and i want to praise and thank the staff (and the local people) for their

liked that we had kitchen facilities and allowed dogs .

after 20:00 and the lady at reception asked the chef if i could have something to eat as the kitchen closed at 20:00

kitchen was expectantly closed one evening.

amazing garden with lots of space for kids to

breakfast bag was available as the kitchen was closed. that was a nice touch.

having usb sockets the wifi was patchy and wouldn t stay connected in the room but was fine in the restaurant

monday to thursday the bar closes surprisingly early

very accommodating of late check out request

and personable place, with convenient restaurant/bar and good wifi, rooms with private bathroom

wifi worked well and there is a reasonable size car park

wifi rubbish teabags not replenished in room receptionist just didn t seem to exist

room service for food of an evening, the bar meals were lovely but order was incorrect twice i had

rm 2 wifi was terrible

thw room was immaculate modern cosy and had great facilities like the spa bath which was amazing

location with parking

the room was spacious with a tv and good wifi

gym very under equipped

wifi poor

gym, family room, good prices, location

free parking clean easy access good location very helpful staff family friendly quite

travelled with 3 kids, including a 1-year old

great parking for my jeep and car trailer

dirty laundry from another guest still in our room when we checked in

room service was a nice bonus and the bars are open late if you want a late night tipple

opposite the hotel which was a great place for a walk with a good range of play equipment for kids

swimming pool,sauna,steam room were amazing

the kids were chastised for splashing each other and being, well, kids

we had free us of the pool in the morning which our son loved and the only complaint about the breakfast was i couldn't

swimmimg pool and gym facilities

the bar was very expensive

criticism is the bar area could do with some better tables and chairs for working at

lots of parking space. nice rooms

great facilities

the location is very convenient, just off the motorway, with lot of parking

food was lovely we ordered from the bar menu all arrived and was lovely as was breakfast even the fussy kids loved it

lovely surprise with great taste in furnishing throughout, large comfy beds, good bar and restaurant a wonderful views of marina and hills

was no straight way from the room to the bar you had to walk around the building to get the bar with was no biggy but it would have made it

bar was a bit characterless in the late evening, not another person there and that was on a

the bar was very nice clean comfortable staff very friendly

the restaurant and bar are well stocked and comfortable

hotel with bar and restaurant

had a meal in the bar which was very nice, but the bar area was cluttered with empty glasses and bottles

great breakfast and location . excellent for public transport

lovely smart modern bar area

very well appointed and comfortable. excellent breakfast.

parking was easy, restaurant on site, lovely staff and a beautiful room

wifi and felt the lady serving at breakfast needed some assistance as she was eushed off her feet

everything was explained about breakfast

room service would be nice as got there too late for food

the castlecary house hotel has its own bar and grill and we had dinner there

breakfast, vegan/vegetarian friendly easy check in/out early check in was possible comfotable bed coffee, tea refilled every day - even cookies

ud83eudd70 great offer of additional services (laundry, gym, billiard/ table tennis)

complimentary chocolate bar and a sweet note in room, was a sweet extra touch

i had asked for an early check in as we were arriving from a flight early just on the off chance and they were so

perfect areas to chill and relax outside of your room. good bar area.

had difficulty logging into wifi

wifi was a bit slow at times, just nit picking really though

plenty of parking

the location is ideal for anyone travelling on or staying in the area with ample parking

the breakfast was awesome ud83dudc4c

central location. very comfortable room. great gym.

i would have loved to have more equipment in the gym.

staff were amazing, especially on the front desk, and the bar staff, check in was easy and quick the room was nice and clean

i went to sign up for the free wifi and was told by the program running the wifi that my surname wasn't good enough for this hotel

was fantastic as were reception staff and bar staff

free food for kids good facilities and value for the money

pool and gym are fab!

great breakfast, staff very helpful & friendly

breakfast

was superb as was the pool and spa area

arrived earlier than expected and our room was ready we were thankful after travelling early in the morning

arrived super early and the staff were so so helpful, let us enjoy a breakfast and early check in, more than we

comfy beds. good choice of food for breakfast.

spare bed for kids could be more confortable.

nevertheless, the kids loved it

called in at 12pm to drop off a bag before check in, very friendly were offered early check in but declined

excellent breakfast

the laundry service was good

the restaurant and coffee bar/drinks bar area is in the lobby and quite small in size, adequate in evening hours as it s

didn't use the bar or restaurant on this visit

everthing needed in room also very clean bathroom big and spacious with everthing you need good breakfast choice great service comfy

comfy beds, excellent location and lovely building, good breakfast

reception staff and bar staff very courteous

great airy spacious rooms and lovely fresh breakfast

i didn't have teh kids with me, bt it would ave been aditionally problematic if a toddler was in the room

although we arrived 3 hours prior to check in time, tony was able to accomadate us and gave us an early check in

the breakfast was very good.and staff very helpfull

the complimentary mini bar is

the air conditioning units outside the window very distracting, plus we could not get very good wifi reception although it showed as being available on my phone i could not use

com and then paid extra 25 for late check out

last time i stayed breakfast was in the ballroom, this time in the bar which wasn't the most comfortable

lovely modern room and very kind staff. the bar was cosy for us too.

very nice staff and cozy bar which also served breakfast

bar was beautiful and room perfect

great breakfast, and lovely staff. we had an evening meal too and it was lovely

refrigerator in room laundry is 21 which is extremely expensive, it came back soaking wet and they lied and said

very good service. room excellent. bar staff very helpful

gym facilities good too

the gym and location. the receptionist was excellent

bar area very relaxing

have liked the bar to be open a little longer as we had something so we could have celebrated a great scottish

down for breakfast but said it was closed but all the food was still out the kids were up set so they let us take some back to the room but was not the same as we were all

early check in

our room was way too small for two. we had no option for an early check in.

cot in the room witch aye though was terrible it was a good job my daughter took a couple of the kids blankets with her or they would not had

also big thank you to kat on reception who arranged for us to have a much needed early check in for my young disabled son

very central. parking across the street. lovely breakfast

the rooms were lovely and the breakfast was really nice, a great choice to choose from

breakfast was varied and good quality…mist enjoyable

no room service once restaurant shuts

accommodated early check in for me. and late checkout complimentary 5*

which was facing the railway, you could hear the trains and you could hear the neighbours and kids crying

we got an early check in and maria helped us trying to solve an issue and then printing tickets to a football

free wifi which was good

staff were great and allowed an early check in and late check out- which was massively appreciated

wifi is easy to access and works well, beds comfy and extra pillows provided if

was my first time in glasgow, i took my two kids for sight seeing in glasgow, booked an hotel before the trip

room service at night, i got late from work and there was nothing to eat

everything was great. check in was smooth. gym was nice.

breakfast was good and the times flexible

clean & modern with friendly staff - i even used the gym which was small but they have

amazingly large room, excellent spa/gym

wee spa nice and relaxi g staffvery helpful and friendly nothing was a problem

lovely little gym that was spotless friendly staff

the spa although small is so relaxing and an extra special touch when having a night away

the bar was quite small for the event. felt there was always a long line to get served.

the parking is big and easy to find

and although we didn't want a meal the chef made a couple of light bites for us to eat in the bar area

very nice room and setting. the parking and location were ideal for my work trip.

it lacked atmosphere and the bar wasn t attended well

breakfast beautiful choice and quality of food, gorgeous display of the breakfast bar, very attentive staff behind the bar making your favourite cup of tea or coffee which is

everything - great room, wonderful staff and 24/7 bar and food facilities

we got told on the night to come to bar area and collect a flask with hot water and couple cups

loved the interiors and design furniture (vitra) and the bar and common areas were great to hang out in/work

would have enjoyed hot drink facilities in our room and the prices of the drinks from the bar were extremely expensive

breakfast great so many choices

if a room had been made out of a store room or something) and the wifi just didn't work

didn t have breakfast. lovely, comfortable and spacious room. friendly staff, great location.

fabulous location and very luxurious. breakfast was excellent too.

excellent hotel. staff were really professional and friendly. champagne bar a highlight

lovely building, cosy room, staff really nice and breakfast was fantastic

breakfast plenty of choice and again staff excellent

wifi is too slow and not stable.

wifi signal was sometimes slow and the bagpipers next door can make an afternoon nap a bit more

again, the bar staff were attentive, friendly, and professional

they gave us a really early check in

he was great with the kids and definitely made our stay memorable for them

great staff and great tie in with local gym. fab breakfast

the late check out, the bar and the room size.

rooms, very comfortable bed, good breakfast staff very welcoming

no room service!

the air conditioning was very loud and the wifi

room was quite small and wifi was slow, but apart from that everything was fine

no in room mini fridge to keep our drinks cool and no room service

con is that you could here people in the bar nearby in the middle of the night or people walking

great comfy bed and location. kids loved pool. nice and warm

but im was not offer wifi though i paid for it

however i did get more milk from the bar with no problems

wifi connection excellent. large room and very comfortable. high standards hotel. good location

room had everything we needed & room service was good

amazing bath , amenities, good wifi, good location

spa was absolutely incredible

the spa was a particular highlight

breakfast was excellent and delicious

price for the breakfast

excellent restaurant and bar facilities

bar and restaurant very good we had a lovely meal and great breakfast

lovely staff unreal bar and restaurant

we had a beautiful table in the bar for food and weren’t just put in a wee corner somewhere because we had our dog, which makes

bar didn't stock ud83dude22 my favourite edinburgh raspberry gin

i ordered some food via room service and even though it was really busy being near christmas, the food was with me in no

great location, staff were friendly and rooms very lovely. late check out was available.

nice hotel for a night away with out the kids

really welcoming with the kids and the dog. team were fab, food was good and rooms nice

easy access to the room

sofa on left hand side of bar area opposite windows wasnt that comfy imo

modern & clean hotel with attentive and friendly staff across all areas including reception, bar and restaurant

welcoming the hand written note from rosie was a really nice touch mini bar had good selection room service came fast and was the best steak id ever had in my life the big mirror at the desk was

balloons and pictures for us arriving so that it remained a surprise x gave us a complimentary late check out too

big comfy bed, good tv, wifi, great shower, a great hotel room and the staff were all really nice

eeded instructions on how to use ) staff all happy and helpful lovely view from room and gym would highly

and great to sleep in very comfy especially with the extra pillows in the cupboard, with great room service

breakfast wasn't included and seemed overpriced so we opted to eat in the many other wonderful

breakfast was exceptional

the kids-friendly atmosphere at the lobby.

the ac never worked, breakfast was cold, laundry was 12 per bag

fab swimming pool and clean changing rooms

we also loved the pool even though kids under 16 weren’t allowed in the saunas or the jacuzzi

family rooms spacious and very comfortable with wifi

the wifi is free and fast too what's more to ask

gym, pool, spa. great bar in lobby.

very good room service

having to pay for wifi 3 pound every where i go now a days wifi is free

the indoor pool. despite having to leave the main hotel building for access

kids loved it