spa facilities and pool were just what was required

i have to say that very sadly there was a fire in the spa whilst i was there and i want to praise and thank the staff (and the local people) for their

in room 1 wasn't working when i was there but it made me spend more time in the gym

good value, food very nice and friendly staff. the gym and lesure facilities are very good.

lovely welcoming staff from reception, restaurant, bar and housekeeping

room service

that was a bit off putting we were a family of 4 and was only 2 chairs for dinner table as we had room service

all of the ladies were so lovely and accommodating - i popped down for coffee one night when the bar was shutting

could give more details, rather than just handing you the room key - things like wifi access, breakfast times and if i wanted a table booking in the restaurant for the two evening

room sink too small, waited too long in bar for staff to take good order

amazing garden with lots of space for kids to

kitchen was expectantly closed one evening.

liked that we had kitchen facilities and allowed dogs .

breakfast bag was available as the kitchen was closed. that was a nice touch.

after 20:00 and the lady at reception asked the chef if i could have something to eat as the kitchen closed at 20:00

room excellent, spa bath a plus and very comfy beds. best nights sleep on holiday so far

the staff are really lovely food very tasty bar very cosy

all the young kids hang about out side after club shuts

spa bath was epic. plenty tea and coffee too

everything and friendly bar staff

the breakfast was great and the dining either at the bar or in the restaurant was lovely .

have stayed he many times now all i can say is this hotel is fantastic very clean rooms the bar is great and the food is 1st class

young boy on bar at wedding bit rude to couple friends but rest of staff amazing.

free golf and good food

breakfast was fantastic and my first taste of haggis, bloody lovely

handy for visiting our friends and also using bar milano which is part of the hotel

room service was good

parking lot construction.

wifi could be better

large parking

from our previous visits and the upgrading of the facilities was excellent, really liked the wifi in all areas

hotel with plenty of parking

wifi wasn t secure so i didn t use it

the building itself is beautiful, with excellent parking facilities, and the staff were proactive and helpful even before my arrival through email

during dinner the dinning room was like a kids play centre with kids from the large party being allowed to run around and sit on tables

had one night stay with kids and the room had everything we needed

were able to get an early check in which was fab as we were attending a daytime event

hotel was lovely and warm ,i like the parking near the motor way,the staff are lovely, breakfast was good ,and it is well placed for

ee) breakfast

wifi was very good

we had a beautiful table in the bar for food and weren’t just put in a wee corner somewhere because we had our dog, which makes

bar and restaurant very good we had a lovely meal and great breakfast

excellent restaurant and bar facilities

lovely staff unreal bar and restaurant

the very welcoming staff, delicious food and service in both bar and restaurant.

room service was great dinner was outstanding! room was clean

the food was lovely, both evening meal and breakfast cooked perfectly

were welcoming and extremely helpful, run was lovely and spacious, the bar was very relaxing and breakfast was superb

room was spotless and spacious, lovely touch leaving biscuits on the kids pillows for them

breakfast was delicious and speedy

staff were all very friendly and we had both our evening meal & breakfast in the restaurant / bar area

are very spacious and spotlessly clean, the beds are so comfy including the sofa beds which the kids always claim

fact i went into reception holding my daughters elves and when i asked if i could put them at the bar a staff member went above and beyond giving them and ice bath and message on the chalk board ,

super friendly staff, early check in after a long journey, great facilities, nice breakfast

great breakfast ud83cudf73

room service also stops at 9pm, with the exception of sandwiches, which were delivered wthout charm

the gym was closed

great staff great room meals fantastic wifi very poor

gym and pool great

we had room service breakfast as warned dining room would be busy - but it was very poor, cold, tasteless,

room service fast and efficient food was excellent... staff were very nice

very easy to find, lots of ev charging and great location for my meetings around the area

i would like a little more brightness and colour in the reception, bar and grill areas

room was tastefully decorated and comfortable. excellent shower and also quick room service.

lovely reception and bar area with a lovely fire in winter

get information on breakfast times, no information or room service, no information on pool/ spa opening and closing times

however the food has always been terrible and it doesn t matter whether it s room service, the restaurant or bar area

aware very loud talking to one another across the breakfast dinning room while guest are trying to talk to their partner not

great hotel, superb staff, outstanding spa and fitness connected.

room service menu not in the room

was so friendly nothing too much trouble, rooms was lovely clean,very comfortable and modern, breakfast was excellent we would

the whole place was amazing , room, food, staff, location , bar will defo be returning.

the breakfast was lovely staff were lovely &

hearty and delicious breakfast

excellent restaurant and food and a great bar area

breakfast was superb

number and our name as well as our preferences for meals, they were in the process of building a spa so there’s not a lot to do there at the moment, but it’s just nice to disconnect and enjoy

bed was extremely comfortable and breakfast was fantastic

eating breakfast by the fountain was just perfect

of new spa makes the location a bit of a building site

is situated in beautifully kept grounds which also has a small play area for kids so added bonus

swimmimg pool and gym facilities

i’m a gym user the gym facilities were excellent

gym and restaurant were good. room was very new and good

otherwise lovely stay and would like to return for a spa break

stayed on a saturday night so it’s to be expected but the bar / function rooms were very loud and rowdy until about midnight

food in the bar excellent and a good pint

good food and a nice bar area

more light in the bar area and bedroom

from the welcome on arrival to the catering and bar staff during my stay everyone i met had a smile and went out of their way to check i was bei g

next to the main shopping centre plenty of free car parking the room was quite spacious free wifi worked well friendly and knowledgeable staff good value for

easy access to car park and hotel disabled car parking right at hotel entrance

gym was closed due to covid.

bar and restaurant in the hotel and options for eating and drinking in the mall

facilities: gym, breakfast,wifi free which is normal for the century we are living

loved the spa bath and just so relaxing. meal and cocktail deal was amazing

nice atmosphere and friendly staff. nice breakfast and lovely rooms.

free car parking is great

location, plenty of parking, lovely staff, great breakfast choice

in 10 minutes

the highlight was definitely the spa it was clean, relaxing, and very well-maintained

spa amazing jacuzzi could have been slightly warmer

bar staff had no knowledge of bus routes and front desk didn't seem confident either

needed a couple of days break from the kids a 6 months old my wife said that she loved the quit ant time to our

room service was on the expensive side.

friendly staff arranged an extra hour to allow a late check out

m), would nave preferred an extra hour.

wine in bar was hot and no shelf s in bathroom.

ones at the bar but were told we couldnt mix drinks secondly - asked if possible to maybe have a late check out - only 30 mins to an hour but were told straight away they were

the staff bent over backwards to help, from housekeeping to bar staff to reception and the food was absolutely delicious

opposite the hotel which was a great place for a walk with a good range of play equipment for kids

you have a beautiful park to take a walk and can watch the kids run around

staff excellent service in restaurant from gary. room service from girls was awesome.

free on site parking

the gentleman on reception arranged for us to use the residents bar for the interview, this was perfectly quiet

to call for room service and found the phone line plug was out from connection , i went down to reception and

the wifi did run a bit slow at times. understandable at peak times

would have liked the option of room service

no room service during my stay

wifi signal in rooms was not great so tv didnt work but other than that wee detail it was

traffic/parking

parking onsite in a beautiful location. great food and service here! everything was perfect

the bar also has a great range of drinks and the cocktails were lovely

staff where gr8 the food was excellent and the 24hr bar magnificent, and paul is a very good manager

the hotel was very comfortable, parking was a breeze, the restaurant and bar were great with a good selection of meals and drinks

clean and warm, breakfast was great the location was perfect for us as we had a function at the golf course

a sunday morning, the bar and the restaurant were closed (after a wedding party), so we couldn't get anything to eat or a

if you were into golf, it’d be

nice veiw of golf course

pleasant outside area at back looking towards golf course

regards to the breakfast, i slept well past those hours but i must say the evening meal i had for room service was perfect in every way

wifi is very poor

the attention to detail, spa bath with tv at bottom as well as a mini bar to purchase from

the food and service were amazing dinner was delicious and so was the buffet breakfast

great room

very clean, and plenty of parking

ordered a panini from room service and the quality of fillings is worth mentioning

drinks at bar where a bit pricey but a suppose that's expected when in a hotel

the rooms are impressively spacious, offering guests a comfortable retreat, and the parking area adds to the convenience of the stay

great sitting areas with good wifi

i arrived late and left early boxing day so can't comment on breakfast or evening meal but my twin room was super spacious, immaculately clean and comfortable

tasty breakfast

nice and quiet lovely breakfast excellent

the hotel was lovely and breakfast was amazing.

very nice staff and cozy bar which also served breakfast

friendly staff. comfortable. clean. easy access. good parking. good location.

staff, easy to park, clean and modern, near to pollock golf course and country park

a lovely hotel, good food, bar , friendly staff

room. easy parking

breakfast was delicious and plenty of choice

entry hall is a bit of a weird space, seemingly open to the public with lots of kids hanging around playing table tennis etc

everything about this hotel is great. location, room, breakfast, staff laundry.

amazing breakfast, great rooms, lovely, people, great amenities (gym, table tennis, billiards table,

location, with everything you could need, free laundry was an unexpected bonus

perfect areas to chill and relax outside of your room. good bar area.

asked for late check out on booking but didn t stay because if this

parking always a bonus - that was the reason for me selecting this hotel as it had onsite free

parking at back outdoor seating if weather had been better we'll be back

lovely hotel. great bar and restaurant and the staff are a credit to the place

the accommodation, restaurant, and bar all clean and and very well organised leading to timely service

arrived a couple of hours early expecting to drop off our bags and come back to check in later but we were given early check

view over the river at the end of the hallway is a great feature, kids loved it

room was comfy and good for kids. more kids shows would be great

after a long journey the night bar was also a big plus, even just to warm up with a hot chocolate, it was such a nice experience

nice to have the bar available once returning from walking/touring the city

to pay for strong wifi considering prive per night is not cheap i expect full free wifi no complimentary bottled

central location, late check out and a lovely breakfast

every staff member was lovely including bar staff and breakfast team

i would have loved to have more equipment in the gym.

staff were amazing, especially on the front desk, and the bar staff, check in was easy and quick the room was nice and clean

wifi

location, nice friendly staff, very early check in

extremely friendly welcome. quick check in. spotless, comfortable room. lovely breakfast.

excellent breakfast

comfy bed tea coffee in room . room service good . warm room

awesome breakfast and excellent location. i particularly loved the gym

very good service. room excellent. bar staff very helpful

no bath, but very good shower. gym facilities were quite limited.

everything was fantastic, staff, food, location, room, bar area was lovely

modern great location friendly staff. great breakfast

very friendly helpful staff even at 1am in the morning, value for money breakfast.

reception staff and bar staff very courteous

everthing needed in room also very clean bathroom big and spacious with everthing you need good breakfast choice great service comfy

friendly staff lovely breakfast

great people watching from the bar area

really disappointed to arrive with 2 kids to realise the waffle machine was not working the 2 nights we stayed

excellent, executive room fantastic which included use of executive lounge, early check in and late check out - fantastic

somewhere to sit and get a cup of tea, and the whole downstairs lobby had the resemblance of a kids camp with people everywhere and sleeping on the chairs

which was facing the railway, you could hear the trains and you could hear the neighbours and kids crying

free wifi which was good

the breakfast was very good.and staff very helpfull

the wifi was slow.

hotel was lovely,breakfast was very good with a good selection from buffet

that rangers fans were celebrating but this didn t bother us much being up out the way but room service was stopped due to issues from people which i completely understand but slightly

although we arrived 3 hours prior to check in time, tony was able to accomadate us and gave us an early check in

staff in breakfast were fantastic

good bar area

we stayed in the junior suite we are a family of four with two kids so the room size was perfect

instead i was offered an early check in as my room was ready

would have loved to experience the hotel facilities, the bar , restaurants, atmosphere under normal circumstances so there was nothing i didn’t like that

downfall was my kettle didn’t work :( still got help from the staff and tea from the bar so not a

they have facilities such as gym & 24hr bar, but we didn't use

lovely, inviting bar area

really made my single girl valentines treat extra special ud83eudd70 the spa is great

only difficulty was saturday night, bar across from our room was very noisy, people and music loud

did not have breakfast, only slept one night, but room had everytxhing i needed and wanted

very central, great breakfast, quiet

breakfast great so many choices

breakfast a bit caotic

put in had a narrow door

room had a sofa bed which kids said was ok

excellent even for 2 fussy kids

breakfast was good. a bigger variety of fresh fruit would be better

staffs are friendly and accommodating, they also have a storage for our luggage, they let me do a late check out and they serve good breakfast

breakfast excellent

big room , comfy, high speed wifi

sofa bed was pretty uncomfortable and a bit small for our kids - 13 and 11 years

great location beautiful building great bar area

clean, quiet, friendly personal, good breakfast and wifi.

they need a better room service menu

was my first time in glasgow, i took my two kids for sight seeing in glasgow, booked an hotel before the trip

reception staff bar staff breakfast staff

room service, early check in package

breakfast was very poor not enough choice especially for kids and far to busy

early check in no problem upon arrival

of a miss without the bar and restaurant however cannot be helped and did not massively affect our visit

would have enjoyed hot drink facilities in our room and the prices of the drinks from the bar were extremely expensive

food and bar both met our needs late evening after nights at sporting events

breakfast beautiful choice and quality of food, gorgeous display of the breakfast bar, very attentive staff behind the bar making your favourite cup of tea or coffee which is

we got told on the night to come to bar area and collect a flask with hot water and couple cups

bar was well stocked and staff were always happy to help

room service, no restaurant no bed and breakfast

wifi kept dropping out only 2 caffeinated coffees in the room

water pressure was not good at all. wifi was weak in the room

no room service or evening restaurant, however, lots of restaurants around the hotel.

the bar was shut early.

cosy bar restaurant and attached to the piping centre

lady who welcomed us and checked us in with a complimentary malt, the efficient, cheerful bar and breakfast staff and the lady who cleaned the rooms for whom nothing was too much trouble

fergus was able to connect my devices to the wifi

breakfast excellent

sent my dress

ir play to lady in the spa who

the recent refurbishment was excellent - fantastic restaurant & bar areas. well done!

sauna needs to be hotter needs a cold plunge pool (repurpose hot hydro pool) working lockers in spa snow machine is fun but wasn t working (-)swimming pool was being refurbished (+) we used the pool and spa facilities all spotless and relaxing (+) the pools were so warm and relaxing, especially the dark pool (coll), with jets of water being blasted (-)unfortunately the pool was closed during our visit but we were kindly booked into their (-) and the swimming pool area could do with a bit of tlc - there was quite a bit of chipped paint (-)shame the pool was closed for works (-) we wish the pool was open more often but we were happy with the service (-) we didn t have breakfast on the day we left as we wereonly allowed into the pool between 8-10am so we went there (+) the spa was truly amazing with different steam jacuzzi and snow rooms as well as the full length pool and overhead water jets

wifi was a bit hit and miss but maybe that was a bonus to help us relax more!!

t early)

there were kids running round the bar at 9'30 at night

the spa/ pool facilities

friendly and helpful staff. good size room. early check in facility. clean and tidy.

this hotel i took my fiance for his 30th we stayed one night in the excutive room was lovely very spacious the pool and spa was great also the restaurant was very good

kids love the pool and hotel overall

liked were we had access to the swimming pool and gym

they facilitated an early check in which was the best part our our experience

kids love the pool and hotel overall

the ac never worked, breakfast was cold, laundry was 12 per bag

breakfast was amazing - ask for a teapot if you want more tea than just one mug full

and we used free facilities like swimming pool,jacuzzi gym ,listening to life band

and the pool and gym -

are genuinely the comfiest beds i've ever slept in, and having breakfast, a pool, jacuzzi and spa all included in the price of your room is absolutely phenomenal

staff are very accommodating fabulous leisure facilities kids loved the pool very central to

from the spa to the gym, food, car parking ; staff they are all a1

from the spa to the gym, food, car parking ; staff they are all a1

kids complained about no free wifi in the room -premier inn did it.

the indoor pool. despite having to leave the main hotel building for access

room was spacious clean pool and thermal spa was good communal species where excellent