breakfast was the best we ever had, freshly cooked and good

the whole place was amazing , room, food, staff, location , bar will defo be returning.

we had dinner in the restaurant, lots of choice and it was really good, afterwards we sat in the bar area and there was a singer performing

a delightful hotel, bar and restaurant

there is also a nice bar with great value drinks

of new spa makes the location a bit of a building site

number and our name as well as our preferences for meals, they were in the process of building a spa so there’s not a lot to do there at the moment, but it’s just nice to disconnect and enjoy

only complaint was that i would prefer my poached eggs at breakfast not to still contain pieces of shell

bed was extremely comfortable and breakfast was fantastic

spa not open yet. some public toilet facilities were in poor repair.

breakfast was excellent and plenty of it location was also excellent and clean and tidy staff were

breakfast was an all you can eat buffet

very nice, convenient location, rooms were very clean, nice breakfast

limited choices and higher prices at the bar than the toby carvery next door.

perfect kids loved very friendly

the bar was well stocked, food reasonably priced and a good menu

was amazing staff very friendly and very attentive and equipped for kids too

always good comfortable clean usually have room service meal at night which is very good but restaurant is good anyway breakfast has lots of

breakfast was scrumptious room service

there's a theme park right next to the hotel which is an added advantage for families with kids

can be tricky to find a parking place sometimes, while the parking is shared with shopping centre

either restaurant or room service

if i have a small criticism it would be i m a bit disappointed in the bar food choice

wifi was very good

sofa bed was not the most comfortable, but for kids it did the job.

location and restuarant. room service available.comfy bed. room was heated.

poor wifi connection.

the team were very accomodating and organised an early check in and a travel cot in our room for our daughter

parking lot construction.

was awful, short staffed, misinformation around breakfast service and room service

location lovely polite and helpful staff good wifi very clean lovely food lots of parking enjoyed the

staff on arrival very pleasant. the room was spotless. the room service on time.

breakfast, friendly staff and location

kids were noisy and the parents louder for telling them off

the spa facilities were great

from our previous visits and the upgrading of the facilities was excellent, really liked the wifi in all areas

the food was fantastic hats off to the whole kitchen team, waiting staff, and bar staff

free room service for breakfast definite bonus

convenient parking onsite

clean hotel with a private function room, restaurant and bar on site food very nice very polite

great breakfast

breakfast was lovely but i preferred it when they used to do breakfast cooked to order as it was a

in 10 minutes

felt very old and only had cold water in the shower. musty smell and very slow wifi

nice atmosphere and friendly staff. nice breakfast and lovely rooms.

gym very under equipped

food was great, room service was fast

mins) and was lovely and reasonably priced

food was ok, good views from the restaurant, plenty of parking, good wifi

great location in centre of town.comfortable warm room. free parking. welcoming friendly staff.

pool water - too cold.

the kids were chastised for splashing each other and being, well, kids

is situated in beautifully kept grounds which also has a small play area for kids so added bonus

swimming pool sauna and steam room amazing, and food amazing

we had free us of the pool in the morning which our son loved and the only complaint about the breakfast was i couldn't

the free wifi is also non existent in the bedrooms only around the reception

was travelling solo this time so had everything to my room which i m not even sure if they did room service but they were so accommodating with me

wine in bar was hot and no shelf s in bathroom.

good sized car park. wifi reasonable. food good and reasonably priced.

breakfast, had room service for an evening meal with no surcharge, excellent

the relaxing feel about the hotel was more spa like

there was no spa facilities

the gym

great location with free parking

a pool and a spa would be great, also perhaps a loyalty scheme, for returning customers.

superb breakfast - only had the continental but was great selection

the restaurant has excellent food and service and there is a bar which sells beers that a price that

it is difficult for kids to manage and risk getting burned

the breakfast and evening meals were freshly cooked and hot, the service was friendly.

kids beds were a bit hard, wifi signal poor

good food and a nice bar area

food in the bar excellent and a good pint

the bar area could be heard from bed which wasn't the best although it wasn't too drastic

collette on reception and later on bar work, was so warm, kind, friendly and helpful that we instantly felt relaxed and at home

more light in the bar area and bedroom

get wifi in our room (well it was very intermittent) (-)wifi code written on paper when room key issued (+) wifi was fast (-)wifi would not work in dance studio (-)wifi....it was useless! (-)very weak wifi (+)rooms are comfortable and clean. wifi is good room service food was good. (-)wifi was not found in the o2 net (my husbands bt nrt had no problems), wifi wesk in our room. (-)menu choice in both bar and restaurant the wifi is good, free and powerful, however if you are using it for work with a vpn connection, your (-)wifi was a bit dodgy and i had to it in the corner of the room to get a reliable signal strength

pool and gym

was more than big enough, don't normally take breakfast but did on this occasion because it was included and it was lovely

needed a couple of days break from the kids a 6 months old my wife said that she loved the quit ant time to our

sadly i didn't get anytime to visit the pool or gym or get breakfast so can't comment on these; but will definitely try again for a future

there for my cousin’s wedding rooms were lovely bed very comfortable and breakfast was good in the morning

free golf and good food

breakfast was huge & very tasty

a pleasure to stay at this hotel staff on reception and in the restuarant and bar are so

the breakfast was great and the dining either at the bar or in the restaurant was lovely .

everything and friendly bar staff

staff were very helpful and friendly plenty of entertainment in the main bar and food and drink very cheap

great atmosphere in the pub in the evening and kids were allowed until 9

everything the food the staff elisabeth was great the rooms the spa bath mmm lovely

spa bath was epic. plenty tea and coffee too

our room was out of this world, loved the attention to detail, spa bath with tv on the wall

quiet, comfortable, fast wifi

regards to the breakfast, i slept well past those hours but i must say the evening meal i had for room service was perfect in every way

extremely comfortable bed and room. loved the spa bath. staff very accommodating.

spa bath with jacuzzi with a mirror tv was a treat in our junior suite

& friendly staff from reception to bar to cleaning

great breakfast, and lovely staff. we had an evening meal too and it was lovely

nice and quiet lovely breakfast excellent

the staff were amazing. high standard of breakfast and rooms.

staff room bar location all fab fir our needs

easy parking and check in comfortable

breakfast choice

my bar bill at check out....but that was my fault, not the hotels ud83dude01ud83dude01

perfect breakfast

bar staff too were

drinks at bar where a bit pricey but a suppose that's expected when in a hotel

ordered a panini from room service and the quality of fillings is worth mentioning

great sitting areas with good wifi

staff -- gillian at reception, lisa and the younger girl at the bar were amazing, so friendly and welcoming, i will definitely stay here again

15 and it was perfect - spacious, clean, big tv, large bathroom, great water pressure, super fast wifi, large comfy bed, quiet room, nice amenities, tea, coffee, hot chocolate

if you were into golf, it’d be

ideal location for golf trip and hotel reasonably priced.

no receptionist or bar staff . we had to go looking to book in. but when found very pleasant

a free car park is definitely a bonus, an early check in which was one hour before the normal check in of 3pm, this was great for me as i am

i also liked the fact you had a rest and bar lounge attached+ excellent parking facilities

i had asked for an early check in as we were arriving from a flight early just on the off chance and they were so

location, with everything you could need, free laundry was an unexpected bonus

we had a drink in the bar which has a lovely relaxed vibe

the complimentary laundry service was a brilliant surprise

entry hall is a bit of a weird space, seemingly open to the public with lots of kids hanging around playing table tennis etc

nice to have the bar available once returning from walking/touring the city

we were offered a late check out which as needed as children were in a dance

ever could have asked for, we left at 5am and the receptionist made a wee breakfast bag for the kids to take to the airport

breakfast was delicious

nevertheless, the kids loved it

kitchen was expectantly closed one evening.

after 20:00 and the lady at reception asked the chef if i could have something to eat as the kitchen closed at 20:00

amazing garden with lots of space for kids to

liked that we had kitchen facilities and allowed dogs .

breakfast bag was available as the kitchen was closed. that was a nice touch.

we arrived early and the reception staff found us 3 rooms together for an early check

central location. very comfortable room. great gym.

everything was very good staff gym and room was perfect

had a cocktail at the bar and lloyd was so helpful and made us perfect cocktails

lounge, gym, bar, breakfast and dinner areas were immaculate

conveniently situated. staff were very helpful and friendly. comfortable bed, fast wifi.

stival weekend)

ran out of food for the 24hr room service.

the breakfast. good wifi for work requirements.

om 501) no in room service during stay, no tea/ coffee milk etc

we got an early check in which was a bonus and greatly appreciated

i forgot my work out clothes, so i didn t have an opportunity to utilise the gym!

room service available at 5am

no bath, but very good shower. gym facilities were quite limited.

of my gin - ooops - i did order a double hee hee :) the recommendation from the bar staff was perfect

great people watching from the bar area

very clean through out. lovely breakfast. very friendly staff.

for breakfast there was a large choice of breads and pastries, fresh fruits, cereals and a cooked

a good variety of breakfast foods which were fresh and delicious

staff at bar were exceptional, as on previous occasions very helpful

room very noisy due to trains !! did keep kids awake

were absolutely lovely and so helpful got an early check in of 1pm and late check out of 2pm had a top floor room, loved the view of the river and the

somewhere to sit and get a cup of tea, and the whole downstairs lobby had the resemblance of a kids camp with people everywhere and sleeping on the chairs

the communal areas and the room were beautifully decorated and immaculately clean and very comfortable

amazing staff, superb location, excellent room service, restaurant, and breakfast.

staff, easy to park, clean and modern, near to pollock golf course and country park

easy parking and train station 5 minutes walk

excellent breakfast, good old scottish fare just what i wanted

car parking is hassle free

wifi signal was not as strong as i would have liked

bar and restaurant very good we had a lovely meal and great breakfast

excellent restaurant and bar facilities

bar didn't stock ud83dude22 my favourite edinburgh raspberry gin

lovely staff unreal bar and restaurant

the very welcoming staff, delicious food and service in both bar and restaurant.

wifi

didn't have breakfast

breakfast was very enjoyable

the room service was a bit too expensive

late check out till 2pm was extremely useful too

hotel parking is a great advantage

superb full scottish breakfast

parking not great, carpark full and street parking limited.

parking onsite

breakfast was great

early check in, staff very attentive and professional and a fantastic location

they gave us a really early check in

the kids hanging around the reception area waiting for a pop star and we couldn't get a seat to sit

was perfect for family; comfortable beds (kids loved the bunks) and great shower

lovely breakfast with lots of choice and very polite waitress

great service in the orry bar where we could take our dog.

nice bar area and dining room, all meals very good.

an amazing hotel, the room was wonderful, the bar is excellent and restaurant first class , thank

lovely comfy room, room service was excellent as was breakfast

the room, late check out & the breakfast also the staff were very friendly

the concierge

the room was very quiet, delighted with the early check in as we arrived from the us early and didn t sleep on the flight

couldnt get the wifi to work - it wasnt even coming up as an option for me on my phone

out how to order room service was a pain

room service and my breakfast were perfect

they have facilities such as gym & 24hr bar, but we didn't use

spa and gym were excellent, the staff were very friendly and helpful

arrival male receptionist was rude re enquiry about early check in

booked the wellness suite and managed to get the spa to ourselves for the hour

we did book for the spa but somehow the dates got mixed up!

room was nice. staff friendly. good breakfast. excellent location.

down for breakfast but said it was closed but all the food was still out the kids were up set so they let us take some back to the room but was not the same as we were all

pubs restaurants cinema royal concert hall perfect location,the staff where happy funny and good bar

good service in the very comfortable bar and the amazing tasty plentiful breakfast the next morning

being broken was slight pain since on 3rd floor and kids with bags

room service as advertised, no daily cleaning service

sofa bed was pretty uncomfortable and a bit small for our kids - 13 and 11 years

breakfast was nice

very central. parking across the street. lovely breakfast

was great had a lovely adjoining room with the kids, staff were friendly and very helpful duty manager was wonderful

wifi not clear where it was

early check in no problem upon arrival

kids pizza drowned

central location. friendly staff. great bar and restaurant. small gym onsite.

have stayed here on various occasions staff very friendly have always been given early check in

we got told on the night to come to bar area and collect a flask with hot water and couple cups

loved the interiors and design furniture (vitra) and the bar and common areas were great to hang out in/work

would have enjoyed hot drink facilities in our room and the prices of the drinks from the bar were extremely expensive

breakfast beautiful choice and quality of food, gorgeous display of the breakfast bar, very attentive staff behind the bar making your favourite cup of tea or coffee which is

of a miss without the bar and restaurant however cannot be helped and did not massively affect our visit

great room service!!

were working very late so were disappointed to be woken up by room service even with a do not disturb sign on the door but that was the only little thing

dated furniture, water scalded me, delayed checking out due to computer issues, couldn't phone room service but had to order in

an) was very very slow.

the air conditioning was very loud and the wifi

very friendly staff and an excellent breakfast

again, the bar staff were attentive, friendly, and professional

this time wifi reception in room was very weak

wifi is too slow and not stable.

the room and breakfast great to be back staff well manered and friendly

spacious room, friendly staff - accommodated an early check in without any problem.

the staff were so helpful and the spa was lovely and so relaxing, had room service breakfast brought to our room staff went above and beyond and the hotel is central to everything

r a wedding the next day) to laundry services for pressing for the following morning and they did a horrible job and temporarily

clean organised and again staff were helpful and efficient at all times we visited the spa and gym

it is an amazing hotel with a very nice staff, fabulous spa zone, fantastic atmosphere, amazing food

very clean and very cheap very nice swimming/gym facilities

beds were so comfortable and the pool was great for the kids

kids love the pool and hotel overall

the kids loved the pool

pool and facilities were great and room was very spacious and comfy

the gym was excellent and the pool was a nice size for a swim

fabulous staff at reception rooms beds so comfortable spa staff great lovely atmosphere hotel.

free wifi

location, facilities, great to have a pool!

and we used free facilities like swimming pool,jacuzzi gym ,listening to life band

room service very pricey for what we ordered.

breakfast was very good a good selection of food. bar service was excellent

i travelled with young kids and this hotel was a good choice for our family

swimming pool and sauna were a bonus

pizza from room service was awful!

accommodated an early check in - thank you.

staff where very polite and welcoming and our stay was very nice the room was beautiful and the room service was

we got an early check in

friendly,great positition for kings theatre where we were going for a show,breakfast amazing and room service amazing too nice comfortable bed,toiletries smelled lovely good

room service and the fact you don't have to walk past the reception desk when you're back from a 2

bed was so comfy we paid for a late check out

wifi not secure

room service is quite expensive, however remember it's a premium hotel that provides premium

we had a beautiful meal & room service for breakfast

great staff, decor and chilled bar area. room was great too with a really comfy bed.

breakfast wasn't included and seemed overpriced so we opted to eat in the many other wonderful

pool table for kids

the bar area is comfortable and welcoming

great central hotel, relaxing bar area. friendly staff, well recommended.

the breakfast in the hotel is also delicious

such a comfy bed and excellent gym facilities for a hotel gym!

quick service, spotless clean and staff were amazing with the kids

ception, bar, spa, breakfast) staff made the experience better 100%

was disappointing the pool wasn t available.

staff were very friendly and helpful especially the bar staff

& bar closed especially @weekend was to wet to go to a bar or restaurant outside if had bar opened

receptionist and helped with early check in

in took 30mins depite paying for early check in we were nearly late for my daughters graduation, staff were struggling to cope with

the bar lacked atmosphere and poor choice of beers on tap

we did get an early check in at 3pm

great to find laundry facilities

if i was being picky i would say coffee, hot chocolate in bar could have been hotter!

the bar was expensive as it cost £15 for 2 gin and tonics

laundry facility was a plus, and moderately priced

welcoming staff clean and fresh late bar til midnight which was an added bonus after late night show at the hydro late check out

more staff during the day, sometimes was at reception/bar area waiting for a member of staff not their fault as they’ve got 50 jobs to do but the bar

location, fun atmosphere and late check out

check in reception staff bar staff very helpful very clean rooms nice touch with a welcome

very modern, clean and nice hotel. good usable gym.

had emailed in advance about early check in and was told to ask on day of arrival

staff, breakfast, gym

was delish, buffet style breakfast had very good selection , as a gym rat plenty of healthy options to choose from which surprised me, room was very

beautiful clean hotel with beautiful breakfast.

room was really comfortable and breakfast was

room was modern and very clean and comfortable shower was great and last but not least the sky bar was a nice touch to sit and enjoy a drink and watch the world go

very comfortable bed, gym, buffet breakfast with healthy options.

saves all hastle trying to get home breakfast a bit expensive but it was a

family room is a combo disabled room, not a good combo with kids as alarm strings everywhere

location was perfect for attending hyrdo with 2 kids

gym was average

unable to order food apart from room service cold sandwiches.

staff were good, especially the bar staff. rooms very comfortable. hotel itself was beautiful.

since the pub was very quiet, we got to talk to the two bar tenders for quite a while which was really nice

was very nice and room service was very efficient and quick and staff were fantastic couldn t do enough for us so

very easily accessible by car very well presented property drive up to hotel experience plenty of parking spaces friendly and efficient receptionist - incl