the room and bathroom were beautifully appointed and the breakfast was delicious.

the bar is really funky and the food and drinks were great

a nice bar with decent food for dinner

although we enjoyed the bar and restaurant we felt that they could have done with more staff to see to customers quicker as

bar and restaurant staff were all friendly and there was outdoor seating to enjoy the weather

staff the rooms the bar the restaurant the food was awesome so relaxing would definitely stay

very helpful staff who organised an early check in

place to stay, very clean, very friendly staff and a lovely bar and restaurant with excellent food

music in the bar was good

very spacious room & very clean. nice bar area, good breakfast and dinner. excellent parking.

family - very accomodating when my son rang and asked for an early check in for very personal

i ate a pizza for dinner which was delicious and a beautiful breakfast bar with cook to order food that was piping hot

friendly staff, fantastic breakfast and the hotel bar was brilliant.

for personal reasons we requested early check in which was adhered

was superb, from the moment we walked in, freindly staff, excellent facilities throughout, & a bar that made you feel very welcome, breakfast has to be a 10/10, once again staff at breakfast

lovely hotel, rooms where warm and comfortable, breakfast was very nice.

plenty of free parking

staff were very helpful and the bar served good, value-for-money evening meals

50 for room service

wifi could have been stronger in certain areas of the hotel.

lovely hotel , nice big room and very comfortable. great pool for the kids. very clean hotel .

maybe not enough parking but don't think that can be helped

the hotel was perfect, the pool ,sauna and hot tub ud83dude0a

staff were outstanding,place was brilliant, kids loved the pool and mummy loved the bar , food was gorgeous,will be back

parking is difficult, but the hotel is in the center of town, and the hotel parking is free

we offered the kids the choice of a pizza restaurant the second night, but they wanted to eat at flagstaff again,

was quiet enough brilliant out of town location kids could sit with us outside and not worrying about to much noise and madness really can't wait

kids meals were extremely small for rhe price

my only minor complaint is that the wifi is poor.

i was travelling with my 3 kids and the staff could not have been more helpful and accommodating

great location, grey gym lovely place to stay

our room was near the laundry room & you could hear the machines going all night & housekeeping entered our room at

fab location and parking underneath. very clean and bar downstairs lovely

had to wait a while at the bar to get a drink.

bed was so comfortable and the bar and music was great

smallest pool i have even been in. service in bar poor.

the room was very spacious, clean and nicely set out with a very large and comfortable bed

breakfast was superb as where the rooms. bit on the expensive side but truly lovely hotel.

only thing i would say is maybe a separate bar from the bar restaurant

the staff in bar and restaurant were really friendly

friendly and helpful to the lady that checked us in to the lady that served us breakfast and the bar staff was very friendly and helpful plus the food was deliciousud83dude0awe will be back

food was amazing, the room was smart, clean and cozy, there was a beautiful view of omeath, the bar was lovely and had a live band playing, our stay was perfect

staff were fabulous and really friendly. bar really cosy and food excellent.

very clean room, lovely bed, nice bathroom, excellent location, quiet, nice bar area

great food in restaurant and great atmosphere in the bar after

guests running up and down the halls with small kids screaming at 1am

left early to drop family at airport so had a continental breakfast

continental breakfast could have had more items, selection was quite limited.

food was excellent nice bar area

breakfast the next morning was beautiful and the check out time was perfect for us

when we ordered room service the following morning we were expecting fresh coffee as it was stated on the menu but

and the bar on saturday evening was great fun with music

bar staff were very, very slow and one of the mornings my breakfast/room service was ignored which was frustrating

parking and spacious room with good heating plus restaurant and bar on premises and breakfast

parking and spacious room with good heating plus restaurant and bar on premises and breakfast included in

stunning, hot tub was lovely surroundings beautiful and the honesty bar was such a lovely touch

for one night with my partner and two kids we absolutely loved it ragen we only booked one night tried to book another but it was booked

fantastic cabins plus honesty bar and hot tub was unreal beautiful surroundings

the accommodation was just gorgeous comfy beds , all you needed in the kitchen a full cooker and full fridge freezer , complimentary homemade bread, eggs and milk left

the bar was just beautiful and honesty box was there - this was a lovely treat and girls had great fun

friendly staff , close to city centre with loads of onsite parking so less hassle than city centre

laundry was outstanding

service and personnel were great, all round a great place to stay with excellent bar facilities

perfect night away without the kids

we asked for room service and did not get it..

wifi slightly poor

fantastic touches included free water, pillow spray and nice tea, coffee and hot chocolate

room service was very efficient

we were signed up to the ihg programme and received early check in and late check out

friendly staff and service excellent i used the pool too

was fantastic ate there for the two nights of our stay and couldn’t fault anything kids loved it too staff were so warm and friendly couldn’t do enough for

fact there was a few kids slamming doors at 7,8am in morning i do understand wasnt hotels fault but no one wanted to

rooms were comfortable and clean and there was a bar and great choice of food available

room

parking bar restaurant

maybe the wifi connection

breakfast felt a bit chaotic, the young staff were overwhelmed and had to ask several families and

a lovely and unique boutique hotel, very clean, great wifi, super comfy but the highlight was the absolutely fantastic front of house member of staff on

was a very easy process for us to organise early check in and late check out, staff were amazing and we were upgraded from a double room to

have liked a bacon roll or something similar as a breakfast option (i like a hot breakfast but pancakes are not my thing in the morning)

no breakfast were going to charge £25 for early check in

staff could not have been more welcoming to our group from ringing taxis for us and arranging a late check out/early check in

have been more welcoming to our group from ringing taxis for us and arranging a late check out/early check in

com prior to arrival and was able to take advantage of the early check in

wifi connection was great

wasn’t aware the apt’s weren’t at the main hotel until i checked in and had all kids and bags out so had to walk

lovely quiet location, 20 minute walk to downtown pleasant staff and good breakfast

i found the breakfast and dinner plates very deep and a tad awkward

the breakfast served to the room was freshly cooked, delicious and ample

there was a trolley for the laundry on the landing which was causing an obstruction in getting to the room

late check out cheap parking

location reception staff very friendly got a late check out free rooms very spacious and

lost part of my laundry through their

we were given early check in

only issue..no corona in the bar ud83dude01

the bar and restaurant is lovely! the shower is also fantastic!!

also the bar and the restaurant are just so beautiful and great food/drinks

helped with holding our luggage, early check in, having to change rooms

friendly staff, nice clean room, good wifi, excellent breakfast.

free wifi worked fine

late check out until 1.30pm only cost 10 extra

parking wasn t an issue and i was able to walk to plenty nice restaurants around on the main road

spotlessly clean. lovely breakfast. good parking. staff were very helpful

breakfast was very good and nicely presented, i was really satisfied

also having a gym for my husband was

staying here - staff super friendly and helpful, allowed us late check out which was amazing

great place to stay lovely people and very obliging bar was lovely

early check in and late check out available depends on

we have 2 kids and they were both running around while we were checking in and out and it really made us feel

lady who served us lunch was really good with the kids, not only mine but another little girl who was running around

bed, air con was spot on, room service was rapid, accommodated an early check in at 11am and a late check out at 2pm, breakfast was amazing - cereals, fruits, fully cooked, italian meats

bed, air con was spot on, room service was rapid, accommodated an early check in at 11am and a late check out at 2pm,

the kids loved the complimentary treats from the onsite starbucks

i was encouraged to sign up to hilton honours which allowed us early check in and late check out which was extremely helpful to our trip

favourite was the breakfast sausages, they tasted brilliant and with the rest of the breakfast bar it set you up for the day

we went as 2 adults & 2 kids (10,& 16), it was a bit small for us

would 100% stay here again, my kids loved it

good gym the staff were super friendly and accommodating, gave us an early check in and a late check out which was very much appreciated

we had been looking forward to a ly in as we had no kids with us on our trip

breakfast was excellent and receptionist thomasina went over and beyond to help us

breakfast rate of booking.com

bar did not have music on wednesday night and the food was not available at 10pm but it said on the

grab bar for getting out of the shower. it may be difficult for someone with mobility issues.

delicious breakfast

breakfast included in the rate was a major decision point for me trying this new hotel

the decor, the vibe, the essence of the hotel is fab, we only had a toasty and chips at the bar as a quick snack early saturday evening it was super tasty, breakfast was a little hectic

comfortable, gorgeous plush decor bar had a really nice vibe, really appreciated the 24hour snack and drinks fridge super fast check

central, complimentary welcome drink, friendly staff and nice vibe in the bar area.

incredibly well run pool, steam and sauna with gym -- and a comfortable friendly hotel attached

was 0 wifi in the first room we stayed in, but they had no problem moving us to a different one the

were really helpful and friendly location was fantastic, room service breakfast was lovely and room was spacious and

enjoyed using the gym and pool facilities was going on a bike tour after i checked out and they kindly let me leave

the gym was great - really big and well equipped

- one day provided a bath towel with s sticker from the laundry company in it - one day provided a random selectikn if teabags not replacing (regulat (*)dirty laundry found, dirty bed. tv didn t work

didn't see that there is a fitness room on the website

nothing, other than the standard hotel charge for ordering room service but this isn't a negative for the fitzwilliam, it's a little bug bare of mine re all

delicious room service breakfast

room service excellent

early to drop in bags and room was ready before 12 so we were delighted, got a late check out until 2pm

no room service at breakfast if you didn t feel like leaving the room

laundry was not done on the day when it should have been

the bar manager was so nice and acknowleged that it was my mums birthday which she was delighted will

we arrived earlier like 1 o'clock and our room waw ready for free early check in

all while dragging two small kids around and baggage

no gym/exercise facilities, small bar.

booked it for the wrong night asked to correct this and had to pay an additional £30 for early check in rather than just miving it forward £110 for one nights use not happy and wont use

great service allowed early check in

the bar staff went above and beyond for us

the only downside really is the 10 charge everytime you order room service.

time we stayed but unfortunately the second time we where first put into a room with no signal, wifi nothing the tv nor our phones would work we rang down using the room phone, which then the

wifi didn t work at all which is quite poor if i am totally honest

my opinion somewhat later in the day because nobody picked up when i dialled

helpful staff didn't charge for breakfast.

people (kids) not hotel guests coming into the foyer on occasion and using the hotel toilets

pool, nothing to do with kids as no pool my fault as i thought there was but your really limited with kids activities

early check in booked. room mit ready.

beautiful settings, luxurious foyer and the bar was relaxing

nice big room early check in very friendly staff

i had indicated that i wanted an early check in

would have liked a gym

if i had to nitpick, the gym could be a little larger with just a few more stations.

i didn t ask whether a late check out was available though

wifi reception and phone reception

late check out

that i hadn’t booked breakfast

apart from that everything was perfect and we love the early check in and late check out available

design for the kitchenette and resources (gym, laundry, bar/restaurant)

enjoyed our stay here, staff were lovely, breakfast was tasty and the location and style really stand out

perfectly positioned and well cared for. parking on site. the staff were outstanding.

v good choice for breakfast. bedroom very comfortable, lovely bed.

parking was convenient

the hotel bar was homely and the food was excellent

excellent hotel in every respect in town centre kilkeel. superb breakfast

the staff and the breakfast

would have preferred of the chef refused completely instead of serving us kids size portions and cold food

i booked for 2 adults and 2 kids. breakfast was free for adults and not for kids.

free wifi in rooms would be good

to arriving i used hilton belfast's online chat to request early check in

above and beyond to make our stay for my 30th birthday so relaxed and enjoyable with our 2 young kids

facilitated early check in for us heading to a wedding

saturday night wouldn’t be ideal for those with young kids

restaurant food and service were fabulous and the roof top bar is a gorgeous place to relax and unwind

lively outdoor dining, indoor restaurant and music and bar on the roof

nothing great for kids apart from cereal

we ordered room service and the food was phenomenal, some of the best hotel food i ve ever had

we stayed in the goliath suite, which was superb, the room service was excellent.

nothing great for kids apart from cereal

had meal i m restaurant food was ok few things they didn have and not a great kids menu

the breakfast was delightful and the hot tub was amazing we had a wonderful time

we had cocktails in the cocktail bar which we found very relaxing great atmosphere

breakfast was fantastic location spot onud83dude0dud83dude0d

spa was the best my wife had ever been too

the jazz bar was an added bonus with lovely food and wonderful live music

staff exceptionally helpful, accommodated early check in and printed documents i needed printed

room service available after midnight, but thats not a big issue.

in the room as to what room service can be availed of would handy

we got an early check in, so cannot complain about the view

for early check in a day before

the veiws was amazing and room service 10/10

good gym and found some

reasonably good gym hotel

the wifi wouldn t connect to any of our devices.

was expensive, food unavailable late evening in the lounge/restaurant, was only available as room service i believe

they had a ghost hunt for the kids which was brilliant

the drawing office 2 bar and restaurant

only fail: breakfast was 20 a head! really? ridiculous

noisy kids we presume jumping off beds and stomping on the floor

wifi worked well

tea/coffee facilities in room and took 40 minutes for room service on arrival monday

no room service

very comfortable. has ample parking. easy to get to city centre by bus.

excellent room service of complementary large pot of tea with lovely red mugs

the bar is brilliant on an evening, food very good aswell

the breakfast was amazing

we opted to have breakfast and was delighted with the quality of the foods and the dining room service

had room service and the food was excellent, delivered hot and really quickly

the bar area was nice to

ich is super expensive) even things like the wifi was an extra charge