hospitality workers at breakfast seemed bothered by the fact they had to work whispering about it almost being over and

they allowed us an early check in of

they even offered us a late check out free of charge since we were have construction done on our house

breakfast @ check-out; excellent

breakfast was so good

breakfast was excellent! we enjoyed the pool also.

paid extra to stay at this hotel for the kids bc they had a pool and then we got there the pool was down bc someone broke glass in it - there is a walmart next

very few gluten free options at breakfast

only thing i would add is potatoes with the breakfast

price a bit high. pool a bit too cold.

parking was very tight, limited

small parking lot

the parking lot needs repaving the toilet sits very low

microwave in room, comfortable bedding, clean bathroom, nice tv, quiet, free drinking water, free wifi, close to restaurants

one front desk worker was really rude and had an attitude and when asked for wifi password gave a cocky answer in his

it was not clean and not recommended for families with kids

staff was great, room had all amenities needed, laundry room available with cc reader- overall, good stay

all rooms carried with cigarettes smell for which we did not sleep well and also my kids are saying why you have booked this hotel

wifi was horrible and shower wasn t properly clean

they had espn and free internet or good wifi

little more options on the breakfast will be fine

pool closed too early

pool was closed cuz of covid

it was a one bedroom with full kitchen. that was great!

breakfast wasn’t that good and the next morning the pool was out of order

the pool was out of service. so that was disappointing for my kids.

they let us check in early which was helpful since traveling with kids and attending an event

pool not open and no breakfast bar due to covid-19

it was nice to have a bar on location for a nice glass of white wine in the evening

was a lot of loud noise coming from kids in the open restaurant right next to the check in desk

unsupervised kids in pool acting foolish.

the kids enjoyed the pool, and we liked the fitness center

clean, good breakfast

breakfast could have had some gluten free options.

it is a all new facility with modern design. the gym is huge. very happen with everything

the fitness room was quite weak.

lack of parking

love the coffee, tea, hot chocolate bar 24/7, as well as fruit, lemon water, bottled water

offered water everyday, clean room, fitness equipment

delicious breakfast and easy parking

it hit all my needs. just wish there was cream cheese for the bagels for breakfast.

nice breakfast selection

breakfast was delicious

cleanliness and breakfast

lady at the front desk told me breakfast was from 6-10am so my daughter & i went down at 9:30am & it was closed

tons of parking, everyone is so friendly, breakfast is always hot and good

they have a bar and the pool is always clean you can smell chlorine throughout the hotel!

the dryer in the laundry room took almost three hours to dry a small load

great staff, good hot breakfast,nice clean pool

the staff especially mr.bill from the bar he was so pleasant and very friendly ud83dude0a

5 hr drive) to ask about an early check in and were told that a room would be ready as soon as we got there

the breakfast was the best i've ever had at a hotel - even better than embassy suites

the breakfast

hot breakfast

not stay on saturday night so we need a refund everything was nice to people were great and the breakfast in the morning was wonderful we would go back there

friendly staff. super comfortable and clean room. very nice breakfast.

breakfast was also good

breakfast coordinator was very good

most convenient hotel for families with small kids

it was clean, the staff was very friendly and sandy does a great job on the breakfast!

loved the facility especially the ev chargers!

we liked that the pool opened up early 6am and closed later than most 11pm, also that the gym was 24

pool and patio were very nice

bar service could use some work

unfortunately during covid-19 no hot breakfast, and cafe and bar closed

cafe and bar were closed

bar and dining room were closed due to renovations, but that was not stated on the website - these

was excellent: location, comfortable beds, spacious rooms, water pressure in the shower, fitness center, staff

restaurant and bar still closed due to the virus with no food service at all

bar and pool area were shut down

i had time to dip in the pool before the event

pool was great!

accommodations, location, breakfast.

breakfast area was inviting as was the back fire pit

pool was warm and open late

to downtown or the south hills, nice outdoor pool, really friendly sunday evening host, great breakfast, well lit parking, great room air conditioning, plenty of hot

fitness center could have been a little more up to date but happy it was there

breakfast was alright

happy for the fitness center and the filtered water cooler there

also allowed us late check out for free

staff was great breakfast was even better

great value / great room. breakfast was acceptable

comfort and full breakfast

friendly staff; great free breakfast.

excellent hot breakfast, even scrambled eggs and sausage

front desk staff was fantastic. room was clean and spacious. breakfast was excellent.

staff was attentive. met all needs. breakfast was clean, simple, good.

derek and team were wonderful. all clean and excellent breakfast.

the gym area and staff was very nice

breakfast was great and centrally located. loved the natural light and the decor/color combo

staff friendly. room clean, breakfast very good. pleased

great breakfast in the morning

beautiful room with all conveniences and great breakfast

the staff was so friendly and helpful. the room was clean. breakfast was great. easy to get to.

the breakfast was also very good and the person that was in charge made sure everything was full even

we enjoyed the pool too

especially appreciate the really early check in - we were headed to a wedding and that was so helpful

breakfast was very good with both biscuits and bacon

breakfast was great with a wide variety of food to choose from

i like the pleasant front desk and also the cleanliness of the hotel also breakfast was a +

the service, cleanliness, pool, and breakfast. everything really.

it was well stocked with hearty items so we didn't have to stop at a spot to eat with the kids

the free breakfast was great,very nice clean room very friendly staff

breakfast was amazing

great place to stop when traveling with kids

breakfast and goodies

breakfast was amazing! staff is amazing! was like a mini biltmore estate! we will be back.

breakfast was wonderful

julia started my early days with a healthy and protein packed breakfast, and i'm pretty sure she added some love to the recipes

we loved that they had a complimentary breakfast, coffee and drinks of many varieties

ev charging convenience

pool and gym shown but not available to anyone under 18.

the registration /lobby is on the 2nd floor, which is a little inconvenient when you have kids and lots of luggage

nowhere to take kids unless you go to mellon park

two adults & 3 kids

and you park right outside your door so it’s easy to deal with luggage or carrying sleepy kids into the room

bar is a wonderful space with a fireplace, and the drinks and service are wonderful

lisa in the bar was very helpful,she even drew us a map( i dont think we did a good job following it

my daughters and i had drinks at the bar good friday and the bartender was exceptionally nice and helpful

the antiques, stained glass and woodwork. the bar tender, mandy, was wonderful

particularly a the bar for drinks at night, and for breakfast in the morning

gym was well equipped, but strangely right at street level with no blinds

my entire stay no room service was provided even when explicitly asked the front desk

from the front desk to the valet to the bar tender to the cleaning staff

i love the staff, the room service is great

room service. way slow

staff was friendly, the fitness center was impressive they have everything you would need, the entire place was clean and

great breakfast

the free breakfast was awesome

breakfast workers could have been a little friendlier and have kept the area a little more tidy

clean room and the breakfast was good

resturant and bar close early

she also made sure i knew about the shuttle to take me to the game i was attending later in the day and the grocery store to grab a few

the gym was a plus with the basic equipments i needed for my workout

food and bar were great

good gym

bottom of the pool was green

were attending a funeral and requested an early check in and a late check out the staff could not have been more accommodating

food was excellent , laundry on site and they even gave me detergent

the view and the pool

kitchen staff were pleasant and very accommodating

pool was amazing

people,complete services like an exercise room, office printer, indoor and outdoor pool, laundry, good breakfast

was a two-star hotel i thought everything was great the breakfast was good they had an outdoor pool that was clean the staff was nice and our room was

people,complete services like an exercise room, office printer, indoor and outdoor pool, laundry, good breakfast

the pool needs a little attention (the water was green)

scrambled eggs at breakfast were reminiscent of the powdered eggs served up by the army in field mess

it is huge. it has a kitchen, living room, bedroom and bathroom. all updated to new furnishings

we were traveling with three kids under 3 and they were super accommodating with room requests and especially at breakfast

gym, good features in the room for using electronic devices, preparing or storing food, laundry on

also could go to omelette bar or

hostess and breakfast bar

breakfast was delicious but a little greasy for my taste

i made use of the gym room i was very happy there was one

breakfast

pet friendly, nice breakfast, clean big pool, nice looking, clean room.

had a nice bar/lounge and breakfast in morning.

the free continental breakfast was great

hotel was very clean and comfortable, the only complaint was no pizza delivery options for the kids which has nothing to do with the hotel

we also liked the size of the pool even though we did not get a chance to swim i it

i liked: amenities (pool, courtyard, gym), the staff, the proximity to pittsburg

i could not use their wifi

somehow remembered my name amongst all the other parents bringing kids to college

st as at bar alison went out of her way to help us

the location is handy and the inside bar was cool.

wish i could of ordered room service, no facility available

the food in the restaurant and through room service was just awful

room service and support at the reception not a the level of the hotel

on site restaurant, room service. valet parking

they rolled our room service in on a table, like in the movies, instead of handing you a dish at the door like most

the gym is very good for a hotel-gym: it has treadmills, dumbells and few machines, and was never

cold pool in the early morning.

the refreshed rooms and bar area are great

at the gym there were no wipes or disinfectant to clean the machines.

newly renovated , self laundry

the pool needed cleanded

the pool was down for renovations.

very good area lots of security cameras in parking lot for added safety

parking lot is rather tight. could use more spaces.

couldn't get the tv in the fitness room to work

the veranda has a great atmosphere, and the pool is clean

we had a comfortable room and kids loved the pool

fitness room has full set of dumbbells

d fall off account, however i was never informed it would be on card)

breakfast included

didn t know there was a pool- otherwise we would have brought our suits

swimming pool was to cold.

it was nice to have a bar in the hotel and the gym was great

the gym, business center, pool, laundry, and restaurant were closed

room was very clean and large, the gym was the perfect size

gym was not well maintained

lexie in the bar was great

very clean and comfortable. the rooftop bar is awesome!

appreciate everyone making me feel welcome and dave and the bar staff were all awesome

that there was an option to accommodate two kids - the bunk beds

there is a rooftop bar where you can drink ud83cudf78 and overlook the whole city there's an outside area on the

very old building- built in 60-run down and gym was poor

location and cleanliness nice bar and restaurant in the lobby area

there was no free bottled water in the room, no refill of coffee when making up the room and the bar closed early unexpectedly one night

the hotel bar was well stocked and had friendly and helpful bar staff.

we’re going to give my kids two plastic cups no lids to ride to the 18th and 21st floor

the room was spacious and comfortable, the breakfast was great, staff was super

price was a little bit more than i thought, but the hot breakfast made up for

the room was very clean and the breakfast was delicious

clean, nice little gym, comfortable.

just gross- gym was pretty disgusting. looked like someone got sick in there. pool was green

the pool was great for the kids and the staff at the front desk was great

breakfast was overpriced

a bar or restaurant

the pool and the gym.

gym was very clean and never busy

the kids loved the popcorn, drinks, breakfast and evening snacks

loved the breakfast and kickback at supper time. enjoyed the pool and hot tub.

she seen we travelled with 2 kids

breakfast was outstanding as was the 5:30 snacks

snacks, 5:30 kickback, nice bar with food, very nice rooms, and the vaults

you can work out in your room or in the awesome gym

our only recommendation is to add a handicap bar at the bed

restaurant is close by on the 5th floor, along side the gym which is very clean

the breakfast was included and by far the best breakfast and value

the fact that the bar closes a lil early

the rooms, gym and wine hour.

everything was shut down. no gym, no rooftop access.

nice decor, great restaurant on premises that served takeaway breakfast and sit down dinner, rooms and public spaces were very clean, staff was responsive to all

that room service or restaurant could've accommodated past 11p for basic snacks/desserts

early check in was a huge bonus. staff were incredibly friendly!

great gym

bed, clean, nice sized room, very cool historic building, early check in was very nice, friendly staff

dining and lounge options great lobby bar

room service delivered a complementary cake for my husband

the new kids club provided a little gift to my son which was a huge treat and surprise

i liked the gym facility and that the staff was nice.

we used the transportation to downtown, and we also used the bar which had a great bar

fiancé and i really like the food bar that was in the room since it was a hidden surprise for us

kids enjoyed the pool

kitchen utensils, plates and bowls were not adequate for the number of people each room held

was amazing for pnc park and rivers casino

decor, lobby bar view

the gym was great , nice to have microwave on the floor.

front desk staff was great, love the hotel style and the upper lobby and bar layout

bar area staff need some work took way to long for the drinks to come and anyone to wait on you

the breakfast was also very good; my kids loved the waffles

waffle bar was fun for the kids

yes , very good bed and breakfast was good also!

the fitness center was a bit cramped.

breakfast was good

the sports bar inside the hotel was awesome, so we didn’t even need to go out for dinner, and having a

machine on my floor was broken, they did not have a lot of tv channels, you have to pay to watch kids channels

staff at rest. bar were a little rude and slow. werent ready for the amount of people

did not like the restaurant in the hotel or the fact that the only bar was inside the independently run restaurant

location, modern, friendly and great gym.

pool was freezing for the kids.

had to order room service in order to get dinner because there wasn t enough seating for fit a family of five

think that the servers in the bar area could be a little more attentive to the bar patrons that sit at the tables - especially

i ordered room service & they brought the food with silverware or napkins, so i called the front desk and

we were told to call in advance to see about early check in

better gym and a more reasonle parking prices

room service provided

the breakfast was okay but not the best. the coffee station in the room was not stocked

gym was a little bit limited, but not a problem

no room service

clean it was soon u got in the hotel the pool could of been clean it wasn’t had hair an dirt floating but other then tht it was

i liked everything except breakfast.

how clean it was. the big room we had and the choices for breakfast.

indoor pool was closed the heater seemed to run constantly shower water could have been a bit

we love the central location to our family and the pool. breakfast delish

fering cake, balloons, and bar vouchers), but there was a room upgrade, balloons, a special drink mix and breakfast voucher

we were on the 7th floor and could still hear the bar goers yelling, cars speeding down the road and car alarms going off until around 3am before

we believe the bar could have stayed open longer

straightened room upon our return, and also the housekeeping staff was so sweet and obliging), room service (which honestly got messed up the first morning, but was handled beautifully), (-)dark room, small, bar limited, no room service, no info in room bout services. (-) service was slow both for room service and at the restaurant (the rebel room)

dark room, small, bar limited, no room service, no info in room bout services.

great central location. bar is not open during week days.

staff was great. bar great

drunk hotel guests, dirt on the 'new' bar of soap

also a band in the bar downstairs was playing loudly until probably around 2am

location, friendly staff, rooms (incl fitness center and business center in good repair and

breakfast was fair.

great free breakfast too

breakfast was a typical continental style meal

the breakfast bar had fruit that was over ripe. it had oatmeal but i would have enjoyed grits.

pool. coffee all the time available. parking available. invoice performance for work needs

the spa was amazing! beds very comfortable

nice people checkin and facilities really good. spa and gym great. location superb.

spa

spacious room with a beautiful view

everything was great. the only thing was the bar was closed but i understand why.

no pool open yet

the hotel building is huge and plenty of room for my kids to stretch their legs

the pool area should have later hours on the weekends

machines were empty on 3rd and 4th floors - possibly due to alot of kids there for a dance competition

the gym should be open 24 hours.

pool and gym were nice

clean, great customer service, nice breakfast

breakfast was amazing! check in easy. front desk employees very friendly and helpful.

later breakfast end time i’m saturday

great breakfast. staff was helpful and attentive to our needs.

and the gym was

was great, the staff was excellent and knowledgeable, the rooms were clean and comfortable, wifi signal was strong, restaurant, bar, and coffee bar in-house were

room service was awesome

room service was polite and on time as asked

great breakfast via room service

breakfast was wonderful. free parking in the city. room was clean, comfortable and quiet.

the breakfast was great!! eggs, bacon, sausage, and potatoes, plus tons more!!!!

was good and they had a shuttle bus that took us to the casino which is why we booked the stay

small but nice gym

i was not able to check out the pool or gym this trip, the balcony at night was very nice with a beautiful view, the room was big the bed

kids running in hallways

like the views of the river, the location, the pool and the gym both had epic views and were heated

didn't like that i had to leave my room and walk through the very busy bar to order room service

was no room service, and the shower door could swing in either direction so it didn't close tightly

i called down to room service and i wasn't able to get in contact with anyone.

breakfast was perfect

friday evening, we were shuttled to a great little sports bar that was recommended by logan

great staff and support with shuttle for our activities. great bar!

cleanliness of the place, the combination of modern and classic, the breakfast, the shuttle and the staff overall was just so amazing

the hotel also offers a free shuttle to visit places in that part of pittsburgh

is perfect, across from pnc park, great food available, room service was on point and the staff was kind and

close to pnc park,shuttle driver was great and the breakfast crew was wonderful

liked the mini-kitchen

the other phone's pre-programmed buttons for housekeeping, room service, etc

the only disappointment was a pool and wifi

location can not be beat - restaurants, stadiums, casino and sites to visit all within walking distance

how close it was to the pnc ball parkl & the casino.

friendly staff, very comfortable bed, clean room, great breakfast and excellent location.

pool open early morning. food choises more than just bread, cereal, fruit, and coffee.

walking distance to heinz field and rivers casino

breakfast is awesome, staff will be there to help you with anything you need

if you have kids definitely check out the children’s museum

the hotel was very conveniently located to what we wanted to do in the city - casino show

shuttle from the casino was fast and very convenient!

staff was great breakfast was excellent