there is no restaurant but a breakfast/coffee bar - with ridiculously poor choices and even more ridiculous prices

indicated that it had a bistro and bar

the pool was out of service. so that was disappointing for my kids.

picked this place so my kids could swim but weren’t able to

one bar of soap for our two day stay; staff was very courteous in giving us extra soap

it is a all new facility with modern design. the gym is huge. very happen with everything

swimming pool water can be warmer. gym can have state of the art equipment

the guest laundry came in handy as well

breakfast was good. gym was phenomenal. layout of room was clever and roomy

very clean, good breakfast options, pool and gym. staff was very friendly.

family with me whole reason i stayed was for kitchen facilities and there wasn’t a fork or cup or skillet

breakfast was good

breakfast is very good.

the room had a small living area with a sofa and a small kitchenette which was very nice with a fridge

full sized refrigerator and small kitchenette in king suite

the pool was salty

the kids love the pool and they like making their own waffles in the morning and love the breakfast

very friendly staff, clean room, excellent shower, delicious breakfast, pool

promised an early check in and we were not able to do that

there aren t many tv channels (like what i m used to at home) but there are enough and the wifi was strong enough to stream shows on my tablet (-)wifi was poor. (-)wifi wasn t the best but not a big deal (-)didn't have free wifi and could have more channels. (-)wifi system was down so that the receptionists could not relocate my reservation information, could (+)room, clean, fast wifi, complimentary water bottles when checking in friendly reception (-)wifi was not that great (+) wifi was easy and there was a decent place to work for an hour or two (-)wifi connection (-)the wifi was terrible.

one front desk worker was really rude and had an attitude and when asked for wifi password gave a cocky answer in his

breakfast was good for free

difficult to get in and out of parking lot because of traffic.

outside appearance was a little rough some trash in the parking lot, bushes and the entrance was dirty

very clean multiple breakfast options elevator access

parking lot needs repaved .

for your wealthy businessman traveling type but a low key quiet nice place for a stay and do some laundry and nice bed shower

there was plenty of parking

it was not clean and not recommended for families with kids

ample free parking, clean rooms, comfortable beds and super friendly staff.

i thought the breakfast would be a little better but i guess it's better than nothing

the pool is clean and the restaurant/bar has great drinks and food

was actually pretty big, free breakfast was very good, and the pool was huge

it has absolutely the best indoor pool of any hotel we’ve been at

this is not carpet you ever want to be barefoot on and bring your own lysol wipes

breakfast options, like pudding cups that you don't normally see, as well as the regular breakfast

there was a breakfast included

lady at the front desk told me breakfast was from 6-10am so my daughter & i went down at 9:30am & it was closed

cleanliness and breakfast

it hit all my needs. just wish there was cream cheese for the bagels for breakfast.

most convenient hotel for families with small kids

didnt eat breakfast

my reservation, i contacted the hotel for early check in

breakfast was also good

it was clean, the staff was very friendly and sandy does a great job on the breakfast!

the pool and gym

kids were unsupervised in the pool and were screaming, yelling, running around the sides of the

staff was amazing and i loved that a bar was located inside the hotel so we did not have to leave

no towels in pool area

love the location and the pool.

only thing we had an issue with was the kids running down the halls and loudly yelling at 10pm

of the carpet cleaner in the room, lack of healthy foods in the store, not many keto breakfast

two adults & 3 kids

breakfast had a huge range of options for my picky teens

restaurants downstairs and crosswalk access to la fitness gym was a huge plus

accommodations, location, breakfast.

better than average free breakfast

breakfast was fine considering the restrictions

river view. clean rooms. breakfast

room and pool

the bar to open soon which was always

pool and the fitness room

bar and pool area were shut down

gave my king room away which i had booked months in advance, the bar was out of a lot of supplies for the few mixed drinks they offer, & our tv didn’t work and

bar and dining room were closed due to renovations, but that was not stated on the website - these

nice breakfast

gym and internet access is a plus

no room service. no food at all from 10 to 5

the gym was pretty well-equipped

dinner stayed open late and had a gym

breakfast was a typical continental style meal

great hot breakfast with lots of selection.

good size comfortable room no traffic noise my side , adequate clean pool

the outdoor fire pit and putt putt golf were amazing!

there was not an adequate supply of towels at the pool.

the breakfast was very good and variety

later breakfast end time i’m saturday

pool and gym were nice

staff were very friendly and breakfast was very good.

i got a chocolate milk from the breakfast to take in the car

my daughters and i had drinks at the bar good friday and the bartender was exceptionally nice and helpful

the bar and bartender were great, and the building was charming and historic

particularly a the bar for drinks at night, and for breakfast in the morning

the staff was warm and helpful and if there were lots of cool places to relax including a bar with live music at night

bar is a wonderful space with a fireplace, and the drinks and service are wonderful

they had the pool and gym closed

did not like that the was a swim program at the pool and we could not use it when we planned

room was clean and available for an early check in request.

omelette station at breakfast. gym 24/7. staff extremely friendly!

the pool was not fresh water was not treated correctly.only issue i had...

no pool, no gym, no laundry, even the

the refreshed rooms and bar area are great

close to cmu, it had a bar and a starbucks cafe.

comfortable beds clean pool area

the pool needed cleanded

we checked in no one told us there would be no room service

room service was also provided in to-go packaging

room service and support at the reception not a the level of the hotel

was eh did order room service and dined at the restaurant the morning of check out due to convenience

the food in the restaurant and through room service was just awful

this time i asked for early check in and late check out

wish i could of ordered room service, no facility available

the atmosphere in the bar for dinner was great

i could not use their wifi

this time i asked for early check in and late check out

modern. clean. comfortable beds. restaurant on site. fee shuttle to football game

walking distance to shopping center. shuttle available. design is very nice

shuttle service

good gym

clean, stylish, helpful staff, free shuttle, stay with included breakfast was robust!

the fitness room was unbearably hot

comfortable, clean, friendly, breakfast was good

i was in town for a race and were very amendable to late check out

- only offered a bagel in a bag pool & fitness area wasnâ

good location. good staff and good breakfast.

breakfast and coffee were great.

not stay on saturday night so we need a refund everything was nice to people were great and the breakfast in the morning was wonderful we would go back there

breakfast great. handicap bathroom a pleasant surprise even though we aren't quite there yet!

5 hr drive) to ask about an early check in and were told that a room would be ready as soon as we got there

beautiful clean hotel friendly staff delicious hot breakfast there included

we enjoyed the pool, size of room, comfort of beds and ease of checking, garage and breakfast.

were attending a funeral and requested an early check in and a late check out the staff could not have been more accommodating

we didn't get a chance to swim, as the water was cold. the pool also, looked kind of dirty.

room was right above the pool so if there’s a bunch of kids splashing around and hollering you could hear it but honestly

was a male kitchen staff member who's seemed to lack friendliness, but it didn't ruin our stay

there is a rooftop bar where you can drink ud83cudf78 and overlook the whole city there's an outside area on the

staff accommodated request for early check in - much appreciated

that there was an option to accommodate two kids - the bunk beds

nice location & the roof top bar was so convenient

appreciate everyone making me feel welcome and dave and the bar staff were all awesome

have larger rooms, yet even with 3 kids they put me in the smallest one they have

wish breakfast has started earlier on the weekend

nice place, clean, breakfast was very good

staff was amazing and so accommodating to our hockey kids and families. close to everything

there is something wrong with the breakfast juice, perhaps not mixing appropriate portions of juice to water, but it’s free so this

only thing i would add is potatoes with the breakfast

i liked the breakfast and fitness room. i liked my room also

laundry services were most appreciated

the pool was perfect

the virus shut down the pool half way thru our visit.

continental breakfast was fantastic

hospitality workers at breakfast seemed bothered by the fact they had to work whispering about it almost being over and

breakfast @ check-out; excellent

breakfast area ran out of coffee (regular brew)

breakfast was so good

loved the pool and spa

close to venue and the bar restaurant

i found the experience overall to be excellent - comfortable, clean, pool, exercise room, bar, restaurant

the gym, business center, pool, laundry, and restaurant were closed

everyone was nice and helpful. the room n pool were perfect.

good breakfast, clean rooms and beautiful lobby/dining area, and helpful friendly staff

people friendly, clean and breakfast included.

breakfast was alright

breakfast open 6-10am with 24/7 free coffee, tea and cookies

breakfast was excellent. room was comfortable. staff was great!

our kids bed was in the same room as our sitting area

we also had unpleasant neighbors who were drunk kids and not much was done about their profanities yelled at us

our kids bed was in the same room as our sitting area

no restaurant, no room service and morning special about this hotel.

breakfast included

perfect location , gym and pool

is unappealing and lighting is harsh, unsupervised kids were running wild in gym, hallways and pool, female bartender was unwilling to provide menu;

decent bar that we spent a little time at, too

we’re going to give my kids two plastic cups no lids to ride to the 18th and 21st floor

no recommended with kids

great location, clean rooms nice staff decent free breakfast, fair price.

offer good choices for the complimentary breakfast

breakfast is good

comfort and full breakfast

i was shocked there were eggs and sausage for breakfast! it was terrific!

nice amenities. great gym. friendly staff. big, clean lobby with gorgeous outdoor patio

and comfortable the staff was exceptional at all levels from amazing and kind valet— breakfast room server— housekeeping — front desk

suites are great because they have a full kitchen: regular sized fridge with microwave and a dishwasher

nice seating area for breakfast

the best was comfy the kids and i enjoyed the pool

free breakfast and coffee

i asked for early check in and the lobby clerk called me as soon as my room was ready

waffle bar was fun for the kids

great, but holly was exceptional ud83dude0d our 2nd floor room was conveniently next to the guest laundry

they have bottled water to us every day the fitness center was standard and convenient

was amazing for pnc park and rivers casino

i love the fact the the gym have to be key access only and the building as well

front desk staff was great, love the hotel style and the upper lobby and bar layout

decor, lobby bar view

bar area staff need some work took way to long for the drinks to come and anyone to wait on you

mo

was very friendly, and accommodating when we were put next to a room full of disrespectful kids

room service, warm cookies, and an indoor pool!

staff, gym, pool

we had room service, salad was not plated

my son cut his foot in the pool on something.

that they offer are impressive: breakfast, the early evening drury 530pm kickback, and a guest laundry

friendly staff, yummy breakfast, and comfy beds

there was a coin laundry so it was convenient to use

the kids loved the popcorn, drinks, breakfast and evening snacks

nice hotel, had a large bar and restaurant inside

the friendly staff. very helpful with late check out.

i thought that the gym facility was outstanding

staff at rest. bar were a little rude and slow. werent ready for the amount of people

did not like the restaurant in the hotel or the fact that the only bar was inside the independently run restaurant

the bloody mary bar and breakfast was outstanding

way room service was served

i got a steak from room service that was not cooked properly

major complaints: water - only fill up station that i found was in the gym

location, staff, bar - favorite hotel in pittsburgh!

i was able to work on my laptop with very good wifi and that was wonderful

across the street is a roof-top bar and if you have a room facing the bar, it gets loud outside

wasn't open due to covid, however, room service shldve still be provided whether if it was only order and pick up

this is resolved and a new restaurant and pub is in i look forward to staying again but without room service or dine in food, i was forced to walk across the way and eat a menu i was not fond of

my only complaint would be that i wish they offered a complimentary breakfast.

there was no pool. my kids were disappointed but other than that, it was very enjoyable.

oom service, speak easy) but completely understand

although we didn't use it we went in to check out the gym and it has everything you need to continue your work out routine while you are away from home

great gym

cept restaurant

very nice place. awesome included breakfast

there was a gym inside my room! the room was massive and had cool lighting and signage

i often lack motivation to go to the gym

you can work out in your room or in the awesome gym

the staff was so friendly. hotel employee on the night shift was a the best. had a great gym.

location, size of room, newly remodeled, complimentary breakfast

convenient and in a gorgeous building with great views from the sky-lobby

the staff in the dining room and those doing room service were very friendly and welcoming

it was a nice stay, and we will stay there again when we next travel to see our kids at college

i appreciated being able to workout and watch my kids in the pool at the same time

was good and they had a shuttle bus that took us to the casino which is why we booked the stay

breakfast ran out food 45 mins before cut off so my kids didn’t get to eat and was bummed no

breakfast was good and nice to ha be a couple of warm items we really enjoyed the shuttle van to

the added touch for breakfast was more than i expected

the breakfast was great!! eggs, bacon, sausage, and potatoes, plus tons more!!!!

bed (couldn’t sleep - very sore), outdated gym equipment and gym room not kept

there's a bar on site

we were close to lots of attractions ( pnc park, acrisure stadium, stage a&e)we were going to the casino, and the hotel provided a free shuttle to and from

the bar was so much fun

great staff and support with shuttle for our activities. great bar!

pop up bar was great and the staff was super friendly

straightened room upon our return, and also the housekeeping staff was so sweet and obliging), room service (which honestly got messed up the first morning, but was handled beautifully), (-)dark room, small, bar limited, no room service, no info in room bout services. (-) service was slow both for room service and at the restaurant (the rebel room)

we did not have a mini bar in our room

birthday, but didn't get any replies besides the first message

fering cake, balloons, and bar vouchers), but there was a room upgrade, balloons, a special drink mix and breakfast voucher

the bar on the second floor is very nice

gym facilities

spacious room with a beautiful view

bar was great as well as breakfast

very good hotel gym with a nice view and a lot of machines

loved the early check in and really appreciate the 12pm check out

example: where the fitness room was

i walked to the strip, duquesne incline, north shore, casino, heinz stadium, and pnc park

drunk hotel guests, dirt on the 'new' bar of soap

location, friendly staff, rooms (incl fitness center and business center in good repair and

bathroom was out dated the wifi didnt work vali was never around when you needed to get you car or give it back , the

room service was awesome

and the gym was

room service brought the wrong breakfasts

the gym was very nice but a pool would take this place to the next level

close to pnc park,shuttle driver was great and the breakfast crew was wonderful

the room next to mine had partially eaten room service food outside their door for 24 hours and no one ever came to take it away

it s was super close to the casino, staff was very friendly and helpful!!

it was the driver of the shuttle service at the hotel

the pool was a little to cholrified

clean hotel, the breakfast, the staff

front desk staff was fantastic. room was clean and spacious. breakfast was excellent.

the gym area and staff was very nice

derek and team were wonderful. all clean and excellent breakfast.

clean friendly place to stay the king suite was excellent breakfast assume and the jacuzzi

hotel pool was typical nothing to brag about, but still clean and enough for the kids to splash around in

pool was cold.

i m happy that the bar was open and the gym too

- clean - comfortable - expensive pet fee

pool, restaurant, and little shop perfect for kids, pool was clean

website says there's laundry facilities in there or not

we were able to walk to pnc park, the casino and the duquesne incline

a safety hazard a check-in problem led to wifi access

came with my wife and two kids, our room had two double beds and was a bit small but did the job

came with my wife and two kids, our room had two double beds and was a bit small but did the job

the bar and breakfast area had a

pool was tiny bit cold but was fun none the less

pool was warm and clean

everything was great just wish the pool was open!

walking distance to heinz field and rivers casino

the pool was crowded and exceeded the occupancy rule as well as kids unsupervised playing with life saving devices; staff was informed and unsure if they rectified

tiny cold swimming pool

breakfast, lots of options for kids but very few hot plate options/protein or those who are health conscious, gluten or carb or

pool closed

the pool was closed but spring suite hotels allowed us to use theirs

did not have the breakfast - no time

it had nice amenities, such as the pool and fitness room

the complementary breakfast was from 6 am to 9 am, thought it could be till 10am

comfortable bed , nice breakfast , and convenient bar / restaurant facility ,staff was

the connected bar had an overpriced burger and the fries were reallt salty.

the gym was adequate and clean

restaurants are in the casino so if you have kids you have to order to go or through room service

that said, we did have a drink in the bar (don't know which) and it was lovely (+)nice place and great bar service in hotel and casino. (+) there's a bar in the hotel too (+)the bar service (+) had 1 bartender who remembered my wife's preferred drink even though we only met him once and had q drink (+) nice bar in the lobby as well as the ones in the (-)one bar was being renovated so they were working out of a food truck the food came out good but (+)loved how cleaned it was, the bar had great bartender and food (+) i had a delicious steak dinner at the casino bar and grill (+)so fresh looking loved the eclectic colors. loved the bar area.

the room service stopped @ 8:30 pm so i was a little disappointed in that.

free valet parking was very convenient

this was the end of our vacation, and reluctantly we had to do a small load of laundry

my husband told her we scheduled a late check out and she didn't seem too happy about it

especially the breakfast

in really late due to a late flight

except they couldn’t give recommendations for a spa or restaurants

did not eat breakfast

if pool was open

i know we are still going through a pandemic but i wish the pool was open.

very clean, staff was great, breakfast was great! great location in uptown mt. lebanon

great variety at morning breakfast

gym was poorly setup and maintained: 1)2 threadmills: one was off; the 2nd one wasn't fully

free breakfast

gym small but sufficiently maintained

i liked the cleanliness, staff and the breakfast.

the location was perfect, breakfast was delicious, and the room was very clean

pool was open very early so it gave my kids the opportunity for a morning swim before heading

there was no microwave in the room and the pool area needed some repairs.

unfortunately during covid-19 no hot breakfast, and cafe and bar closed

of the staff members were wonderful and the pool was really nice

no hot breakfast, and the bar and cafe was closed due to covid-19

the pool and spa area was my main concern

the pool, gym and bar were a plus

very clean room amazing facilities gym and pool

the room was spacious and clean. the hotel had great amenities like a gym and restaurants.

the pool area was great

bar and bar tender super

i wish breakfast was included in stay. bar prices were a tad high.

over priced breakfast ($19) which was not included in price of room

great service. big room. great gym! everyone was extremely helpfu and friendly.

clair police were not nice to my kids

room, they have an adequate gym

we were there for two weeks and it really had everything we could need: breakfast, gym, kitchen with dishes and dishwasher in the room, washing machine and dryer that we could use

open the pool and gym and should have some kind of bagged breakfast.

the breakfast was good and always out and early. it was never crowds of people.

liked the cleanliness and size of the rooms, as well as the kitchen space

breakfast was wonderful

breakfast was amazing! staff is amazing! was like a mini biltmore estate! we will be back.

breakfast and goodies

julia started my early days with a healthy and protein packed breakfast, and i'm pretty sure she added some love to the recipes

we loved that they had a complimentary breakfast, coffee and drinks of many varieties

and you park right outside your door so it’s easy to deal with luggage or carrying sleepy kids into the room