comfortable bed pet friendly nice pool very clean

super friendly staff!! good breakfast!

tons of parking, everyone is so friendly, breakfast is always hot and good

was actually pretty big, free breakfast was very good, and the pool was huge

this is not carpet you ever want to be barefoot on and bring your own lysol wipes

pool was closed cuz of covid

checking in with my family, we asked where the pool was and was directed

good breakfast

my kids were able to unwind and have some fun in the pool

breakfast is very good.

there is no restaurant but a breakfast/coffee bar - with ridiculously poor choices and even more ridiculous prices

indicated that it had a bistro and bar

picked this place so my kids could swim but weren’t able to

the coffee bar and snack/restaurant were closed

was a lot of loud noise coming from kids in the open restaurant right next to the check in desk

it was clean, the staff was very friendly and sandy does a great job on the breakfast!

friendly staff. super comfortable and clean room. very nice breakfast.

was exactly what we wanted - a medium priced hotel with free parking and a free breakfast

didnt eat breakfast

my reservation, i contacted the hotel for early check in

nice facility gym and pool nice and we liked our room.

obviously was a family with kids staying directly above my room

just wish breakfast didn't end so early.

very clean, good breakfast options, pool and gym. staff was very friendly.

did not find enough time to visit the pool and gym but kids were seen happily enjoying it

nice breakfast and wonderful staff

the pool was shut down early because of rowdy kids

i had time to dip in the pool before the event

staff where amazing- the breakfast was fantastic and the gym and pool was an added bonus - great

the pool being closed but it was foe good reason and by that we were happy im sure the next visit the

restaurant and bar still closed due to the virus with no food service at all

i was sorry restuarant and bar areas were unavailable

cafe and bar were closed

the bar to open soon which was always

pool and the fitness room

breakfast was ok- fairly typical for a breakfast buffet

the pool was small but perfect for my kids to get some energy out before bedtime

location, gym, staff esp. greg

restaurants downstairs and crosswalk access to la fitness gym was a huge plus

it’s close to restaurants and has access to la fitness gym.

very quiet, comfortable beds, huge tv!! pool and fitness center open!!

very friendly staff, clean room, excellent shower, delicious breakfast, pool

so when we found out it was closed i had 3 very disappointed kids and had a little ruffer nite with my son

liked the pool area and fitness room

highly recommended for families with little kids

the breakfast presentation was very good. i only had waffles and they were good.

the hotel smelled amazing, rooms were clean and spacious free breakfast is always a bonus

microwave in room, comfortable bedding, clean bathroom, nice tv, quiet, free drinking water, free wifi, close to restaurants

the weather washed some rocks into the parking spaces so those should be swept up but that was mother natures fault

the breakfast was good, although i wish they would have had another option for breakfast meat other

wifi was horrible and shower wasn t properly clean

and a laundry facility

parking lot

door has lock issue, we called room service to unlock it.

she kicked 4 kids (two disabled), a disabled elderly woman, and a mom trying to find a new place for her family

the gym was pretty well-equipped

food was amazing, we ordered room service. the room was spectacular and will go back!!

the breakfast buffet hours. they could make it until 11am.

breakfast was great and if possible the staff and management were even better

fitness room was small but worked; day pass at local gym is available free of charge

lisa in the bar was very helpful,she even drew us a map( i dont think we did a good job following it

the staff was warm and helpful and if there were lots of cool places to relax including a bar with live music at night

the antiques, stained glass and woodwork. the bar tender, mandy, was wonderful

bar service, the atmosphere, the decor, the architecture is breathtaking, the location, the

particularly a the bar for drinks at night, and for breakfast in the morning

very clean! great breakfast, modern

also could go to omelette bar or

size was perfect, loved the kitchenette

the pool was nice and warm, and also clean

breakfast was great, staff was amazing, very clean, nice room, felt comfortable

front desk staff and the morning breakfast attendant were both as good as anybody could have ever expected

kitchen worker screaming at guest to clean up behind themselves she was very rude

the gym is only cardio machines despite the photos showing other things

kitchenette sink dripped, lobby seemed excessively cold.

people was standing out from drinking loud and in lobby when my kids and myself walk in

the food in the restaurant and through room service was just awful

room service was also provided in to-go packaging

we checked in no one told us there would be no room service

on site restaurant, room service. valet parking

was eh did order room service and dined at the restaurant the morning of check out due to convenience

i'm not expecting a full gym, but this was minimal

the gym is nice

no pool, no gym, no laundry, even the

but after checking in we were told the amenities we were expecting- pool, laundry and work-out room, were not functioning because they were in construction mode

gym. breakfast.

shuttle not available as it stated in website

super shuttle service got us everywhere we wanted to be in pittsburgh that evening

resturant and bar close early

free shuttle

the gym was a plus with the basic equipments i needed for my workout

outstanding service great location and a good breakfast to start the day

comfortable, clean, friendly, breakfast was good

great breakfast

good location. good staff and good breakfast.

i was in town for a race and were very amendable to late check out

gym

i could not use their wifi

the atmosphere in the bar for dinner was great

wish i could of ordered room service, no facility available

st as at bar alison went out of her way to help us

it had a functional kitchen with living space

having a full kitchen, bathroom was huge especially the shower, location was good

fire pit outside with chairs, the breakfast with inlet bar is great

loved the pool and breakfast

food was excellent , laundry on site and they even gave me detergent

5 hr drive) to ask about an early check in and were told that a room would be ready as soon as we got there

extremely clean. nice breakfast.

not stay on saturday night so we need a refund everything was nice to people were great and the breakfast in the morning was wonderful we would go back there

breakfast great. handicap bathroom a pleasant surprise even though we aren't quite there yet!

the breakfast was the best i've ever had at a hotel - even better than embassy suites

cleanliness and breakfast

it hit all my needs. just wish there was cream cheese for the bagels for breakfast.

there was a breakfast included

nice breakfast selection

breakfast was delicious

has valley parking a bar and a restaurant upstairs with the most amazing view the elevator ride the lobbies are nice and

appreciate everyone making me feel welcome and dave and the bar staff were all awesome

nice bar in the lobby

nice location & the roof top bar was so convenient

staff accommodated request for early check in - much appreciated

fitness center and the pool were being renovated and not in service

breakfast included

pool

if the pool was working it could be much better for us an the kids

i had 4 kids that didn't want to go take a bath because the bathroom was freezing

loved the pool and spa

the gym was small but good

they have a nice lobby bar also and the rooms were very large and spacious

gym was not well maintained

friendly staff, check in parking availability, availability of weight room and pool, comfortable room with desk, sleeper sofa and comfortable bed/pillows

yes. the breakfast was terrible. no breakfast meat. potatoes were over cooked.

also allowed us late check out for free

breakfast open 6-10am with 24/7 free coffee, tea and cookies

to our venue, ample parking, great breakfast options, clean room, quiet, endless hot water, soap/shampoo/lotion in the room, hair

to downtown or the south hills, nice outdoor pool, really friendly sunday evening host, great breakfast, well lit parking, great room air conditioning, plenty of hot

i was shocked there were eggs and sausage for breakfast! it was terrific!

great location, clean rooms nice staff decent free breakfast, fair price.

staff was great breakfast was even better

the breakfast was very good and saved us time by not having to go elsewhere before getting on the road

friendly staff; great free breakfast.

nice location, they were accommodating to my late check out, and need for bottle openers

is unappealing and lighting is harsh, unsupervised kids were running wild in gym, hallways and pool, female bartender was unwilling to provide menu;

the hotel bar was well stocked and had friendly and helpful bar staff.

location and cleanliness nice bar and restaurant in the lobby area

we’re going to give my kids two plastic cups no lids to ride to the 18th and 21st floor

limited bar hours and no

nice seating area for breakfast

facilities are great, the gym is large and well-stocked, and the lobby is an excellent spot to relax

was perfect, with a small kitchenette and separate shower and sink rooms

tv was great kitchen was well stocked all very very

i should have been informed pool closed, fitness center closed, limited food

great guest laundry too and complimentry breakfast was great although i would prefer not to have so many

staff was very nice and allowed us early check in since our arrival was early.

rooms were large, breakfast was good, snacks were good && how can you say no to free parking

kids wanted the fresh baked chocolate chip cookies like we have had at other hamptons.

very friendly people! my kids enjoyed swimming. the included breakfast was very nice.

were 4 kids running around playing tag in the lobby when we checked in at ~10pm

one answered the phone for room service since it was close to closing

like many hotels there is not daily room service but it really wasn't a problem since anytime you asked at the desk for items they gave

the staff let a bunch of kids chill at the pool a little past closing time

was amazing for pnc park and rivers casino

bar area staff need some work took way to long for the drinks to come and anyone to wait on you

front desk staff was great, love the hotel style and the upper lobby and bar layout

i love the fact the the gym have to be key access only and the building as well

decor, lobby bar view

cocktails, breakfast and dinner (however we did not have dinner as it was hot dogs, but great for kids)

also the breakfast buffet and kick backs are very nice with families

my son cut his foot in the pool on something.

i just loved everything over there, the breakfast was really good and the pool we loved it.

at the front desk and heather at the breakfast bar were particularly helpful

location was great, the onsite restaurant- bills bar and burgers- was fantastic

great location, gym.

did not like the restaurant in the hotel or the fact that the only bar was inside the independently run restaurant

there was no room service, no housekeeping, no shuttle, no gym

awesome gym

they have events for meeting with the guests, fast room service, beautiful and fully equipped rooms and much more

fabulous bathroom with spa tub

great gym - large room - beautiful decor - friendly staffer

early check in was a huge bonus. staff were incredibly friendly!

way room service was served

bed, clean, nice sized room, very cool historic building, early check in was very nice, friendly staff

with high-quality customer service, a great gym, and a starbucks in the lobby - it has it all

in house bar was really expensive

staff gave us a much appreciated upgrade to a larger room and my kids got their kids pack when we checked in

the bar seevice was bad and to small

breakfast was a typical continental style meal

the stay, the staff, the breakfast were all great!

pool. coffee all the time available. parking available. invoice performance for work needs

the breakfast was great

desk staff went out of her way to show us how the lift chair in pool worked

it's just a great hotel ...fantastic gym ...

this is resolved and a new restaurant and pub is in i look forward to staying again but without room service or dine in food, i was forced to walk across the way and eat a menu i was not fond of

the place was quiet, the room big and location was great. 24 hr snack bar was a welcome bonus!

guest laundry and complimentary soap. room was nice and quiet. temp control was effective.

loved the staff breakfast was exceptional

you can work out in your room or in the awesome gym

i didn't like were covid mandated - the courtyard, restaurant and bar were closed

there was a gym inside my room! the room was massive and had cool lighting and signage

didn't have dinner, limited breakfast, extremely expensive options for any change to a breakfast

restaurant is close by on the 5th floor, along side the gym which is very clean

room service was too expensive, we ended up walking to our destination to eat.

2 dunks at evening free and an awesome spread for breakfast to free

the made-to-order omlets in the morning with the breakfast buffet are over the top

we enjoyed the friendly staff, and the room service as well

convenient and in a gorgeous building with great views from the sky-lobby

the breakfast was amazing and staff was wonderful

clean, great customer service, nice breakfast

needs more variety of creamer for breakfast coffee bigger area to make coffee when busy a get and go style for easy coffee love

close to where we were staying. allowed early check in

your manager. she was awesome. and the breakfast was the best.

the breakfast was great!! eggs, bacon, sausage, and potatoes, plus tons more!!!!

i was not able to check out the pool or gym this trip, the balcony at night was very nice with a beautiful view, the room was big the bed

the smallish breakfast and charge for parking.

was good and they had a shuttle bus that took us to the casino which is why we booked the stay

free breakfast also exceeded expectations - listed as continential but included scrambled eggs and

fering cake, balloons, and bar vouchers), but there was a room upgrade, balloons, a special drink mix and breakfast voucher

we believe the bar could have stayed open longer

straightened room upon our return, and also the housekeeping staff was so sweet and obliging), room service (which honestly got messed up the first morning, but was handled beautifully), (-)dark room, small, bar limited, no room service, no info in room bout services. (-) service was slow both for room service and at the restaurant (the rebel room)

we were on the 7th floor and could still hear the bar goers yelling, cars speeding down the road and car alarms going off until around 3am before

i like the modern industrial decor and the small little bar restaurant.

we went in one morning and sat at the bar and servers were around but noone came up to us for 10 minutes so we left

example: where the fitness room was

i walked to the strip, duquesne incline, north shore, casino, heinz stadium, and pnc park

we traveled from san fransisco and arrived super early

staff was great. bar great

gym facilities

the bar was awesome. the facial at the spa was phenomenal. the brunch was also very good!

a glass bottle to fill with water from the vending area but no way to keep it cold since the mini bar fridge is full and very small

ry and jessica were professional and incredibly

the bar was awesome. the facial at the spa was phenomenal. the brunch was also very good!

cleanliness of the place, the combination of modern and classic, the breakfast, the shuttle and the staff overall was just so amazing

we were close to lots of attractions ( pnc park, acrisure stadium, stage a&e)we were going to the casino, and the hotel provided a free shuttle to and from

the accommodations felt super luxe, the breakfast was delicious, gym was surprisingly well appointed, and although we did not use it that night the little bar area

gym was very disappointing, not only small but equipment was not in good condition (broken buttons

renovation, limited gym

the gym was very nice but a pool would take this place to the next level

beautiful, luxurious lobby with on-location bar and restaurant

i had room service when there was continental breakfast offered in the lobby

the gym was sorely lacking for a property such as this.

is great, room was spacious, late check out could be be easily accommodated at an extra fee

super loud kids in the room next door until early morning hours.

i would like if the restaurant had a kids menu.

the property was very clean, especially the gym

also no useable pool in the winter

i didn’t realize and got stuck staying there with 100s of kids who kept pushing all the elevator buttons

staff and great bar and restaurant

got cash to spend at casino. shuttle service to and from casino and breakfast was great.

the only disappointment was a pool and wifi

had to pay for wifi for every device.

wifi and absolutely no acknowledgment of the fact that it caused a problem for guests

right to close the bar and restaurant during covid, of course

kids doing flips, cannonballs and balls being thrown around

rooms, awesome pool, offered late checkout, perfect location, nice bar

the bar closed too early!!

it s worn and could use an upgrade. there weren t any towels in the gym.

friendly staff, very comfortable bed, clean room, great breakfast and excellent location.

best location. can walk right to bars and restaurants. small bar at hotel was perfect

location can not be beat - restaurants, stadiums, casino and sites to visit all within walking distance

pool was warm and clean

i chose your hotel because i had my 3 kids

location to pnc park...kitchen with stove top and fridge was great to have.

you couldn’t enjoy any of the amenities such as pool, gym, outside seating area and no breakfast

liked the location being close to the casino and the t station, and the price was reasonable

wish there was a whirlpool by the pool!

i like jay-z a great deal, but i'm not i wanted my kids introduced to hov during our quiet breakfast

is no entrance to the hotel from the parking garage

that said, we did have a drink in the bar (don't know which) and it was lovely (+)nice place and great bar service in hotel and casino. (+) there's a bar in the hotel too (+)the bar service (+) had 1 bartender who remembered my wife's preferred drink even though we only met him once and had q drink (+) nice bar in the lobby as well as the ones in the (-)one bar was being renovated so they were working out of a food truck the food came out good but (+)loved how cleaned it was, the bar had great bartender and food (+) i had a delicious steak dinner at the casino bar and grill (+)so fresh looking loved the eclectic colors. loved the bar area.

room service closes early

one of the biggest things is that room service is advertised and when i tried to use it, it said it was unavailable

were unable to take advantage of the breakfast as my daughter was running the pittsburgh half marathon

clean, friendly stuff and good breakfast

we requested late check out and the lady at the desk was very helpful with that

breakfast, the room, the beds were wonderful, i slept great

we loved the amenities provided, the front desk was extremely helpful when we needed, the gym facilities were clean and organized and the pool temperature was absolutely perfect

person handing out breakfast to go bags very nice to us. free parking

i had selected this for me and my kids to have a retreat for the weekend but even a 4 year old was disappointed

really loved the extra amenities, especially the pool and breakfast buffet

nice place, clean, breakfast was very good

n/a no breakfast. room was roomy, clean and comfortable. staff friendly.

staff was very nice, free breakfast, wifi, and the pool was nice

clean rooms and gym and pool are decent.

clean rooms and gym and pool are decent.

upset could use pool monday night because somebody had thrown up in it.

very clean and comfortable they also have a complementary breakfast

kind of cold in the pool area

the pool was relaxing

we liked the gym and that they offered healthy snacks and cookies

bathroom towels were kids towels and only got two because the did clean room the next day

the front desk person let me have a late check out cause i had a five hour drive after working my shift

wifi, gym, breakfast, noon checkout

hospitality workers at breakfast seemed bothered by the fact they had to work whispering about it almost being over and

the breakfast was awesome! best continental breakfast i’ve ever had!

breakfast was really good and generous

breakfast area ran out of coffee (regular brew)

we lived the bed, the breakfast, the coffee,the quietness, and the staff

rooms where very large, lots of parking, good breakfast and nice weight room.

nice, clean room. decent breakfast. front desk staff very helpful and friendly.

laundry services were most appreciated

food was good, the room spacious and clean. i liked the late check out at noon.

very few gluten free options at breakfast

gym,indoor/outdoor pool, restaurants and you cannot leave out the warm beautifully made cookies at

i really like the gym and the hotel staff

pool was fantastic

gym facilities were pretty nice for a hotel as well as loved the indoor heated spa and pool of which we used quite a bit

gym facilities were pretty nice for a hotel as well as loved the indoor heated spa and pool of

pool closes too early @5pm, but at least it's open, many aren't right

close to the south hillsvillage mall, aaa and banks. has a swimming pool and athletic center.

breakfast was not included in the price.

comfortable good location excellent staff and fitness room was excellent and pool was

breakfast included (part of the price package i selected)

bar could have been a little warmer, damn near froze to death, but the bartender was

the connected bar had an overpriced burger and the fries were reallt salty.

it had nice amenities, such as the pool and fitness room

we enjoyed the bar inside the hotel for a nightcap.

breakfast was very good and had a variety of food to choose from

clean，big space with a fridge in the king room，great breakfast。

we really appreciated that the breakfast options were

with friendly helpful staff and large rooms with kitchenette - it is really a home away from home

had a really nice kitchen area

the exercise room and free laundry were a bonus

little further from the airport than we anticipated, but with a free shuttle, that really didn’t matter

gym, location, staff,breakfast and room, clean, and quiet

very friendly staff. great room and tasty breakfast

free breakfast was not good

wonderful staff. covered parking. a lot choices for breakfast. a gym and pool.

friendly staff! loved the shuttle to the airport & free breakfast/dinner & drinks

however the guests need to keep them out out the breakfast and evening where they have food for their guests

disliked the bar area was in the same area as the food with kids around

only 35 $ for pet fee and free parking and happy hour

the pool & hot tub was awesome

i think that the pool should be open later and/or open sooner

very friendly staff, rooms clean, pool was very nice

the cleanliness of the hotel and the pool. it was also quiet and the rooms have lovely showers

with the hotel but my schedule didn't allow use of pool- need to include free breakfast like other hotels

the pool was closed the second day