pool didn't have any towels available a couple times saturday evening, so we had to ask multiple

breakfast was fair.

great hot breakfast with lots of selection.

the breakfast bar had fruit that was over ripe. it had oatmeal but i would have enjoyed grits.

great free breakfast too

great breakfast. staff was helpful and attentive to our needs.

the breakfast was amazing and staff was wonderful

later breakfast end time i’m saturday

good location. quiet room. excellent breakfast.

staff were very friendly and breakfast was very good.

we also liked the size of the pool even though we did not get a chance to swim i it

was cold not good quality; gym equipment was broken; someone’s pizza box and crumbs on the floor for days in the public

room clean and comfortable bed, breakfast, everything was good.

kids loved the pool

people was standing out from drinking loud and in lobby when my kids and myself walk in

not like the breakfast at all

wish breakfast has started earlier on the weekend

breakfast selections were good

staff was very nice, free breakfast, wifi, and the pool was nice

there is something wrong with the breakfast juice, perhaps not mixing appropriate portions of juice to water, but it’s free so this

it had nice amenities, such as the pool and fitness room

bar could have been a little warmer, damn near froze to death, but the bartender was

breakfast was very good and had a variety of food to choose from

the complementary breakfast was from 6 am to 9 am, thought it could be till 10am

comfortable bed , nice breakfast , and convenient bar / restaurant facility ,staff was

was actually pretty big, free breakfast was very good, and the pool was huge

breakfast was a plus and the pool was a double plus!

my kids loved the pool and breakfast. we had a great room to fit a family of 4

i thought the breakfast would be a little better but i guess it's better than nothing

this is not carpet you ever want to be barefoot on and bring your own lysol wipes

i love the staff, the room service is great

everything was good. i didn't go buy breakfast in the restaurant downstairs in the lobby.

wifi connection was flaky all the time (laptop got disconnected every 3-5mins) (-)wifi was poor (+) the wifi was included, and the gym was functional enough for a quick workout (-) the free wifi did not work well in my room (+)free wifi. (-)wifi wasn't working for a day and the sheets were very dirty

fitness room was small but worked; day pass at local gym is available free of charge

room service was quick and tasty

restaurants downstairs and crosswalk access to la fitness gym was a huge plus

la fitness for free (a little crowded, but its a gym, at the beginning of the year, it'll free up in april, haha) i will continue to stay here even

both nights we were woken at 2:30 am by kids/ people running and yelling in the hallways

their favorite was the waffle station at the breakfast bar

two adults & 3 kids

picked this place so my kids could swim but weren’t able to

one bar of soap for our two day stay; staff was very courteous in giving us extra soap

it was nice to have a bar on location for a nice glass of white wine in the evening

the coffee bar and snack/restaurant were closed

they let us check in early which was helpful since traveling with kids and attending an event

omelette station at breakfast. gym 24/7. staff extremely friendly!

small and lots of kids. i did not feel comfortable swimming.

size was perfect, loved the kitchenette

did not like that the was a swim program at the pool and we could not use it when we planned

the pool was nice and warm, and also clean

it needed a good shampooing, the couch looked like it needed a good scrubbing, and the little kitchenette needed a better cleaning

my kids were able to unwind and have some fun in the pool

also there was a pool , exercise facilities and a basketball court

breakfast was very good although would have liked better selection of fruit and carbs.

breakfast wasn't the best but it wasn't terrible need alittle more variety with the hot food

didn’t like the fact that the pool and gym were closed

the kids enjoyed the pool, and we liked the fitness center

breakfast was good. gym was phenomenal. layout of room was clever and roomy

the free breakfast was ample and pretty good for a buffet

location, clean room, great breakfast & very friendly staff makes this my go to preferred hotel

very clean and comfortable. the rooftop bar is awesome!

standout feature: the rooftop bar is absolutely phenomenal

staff accommodated request for early check in - much appreciated

appreciate everyone making me feel welcome and dave and the bar staff were all awesome

history of then building being an old vo tech school and how things were repurposed the roof top bar is amazing valet attendants were overly polite and

my daughters and i had drinks at the bar good friday and the bartender was exceptionally nice and helpful

the staff was warm and helpful and if there were lots of cool places to relax including a bar with live music at night

i loved the history of the place. the bar was amazing. bartender was great. atmosphere 10/10.

bar is a wonderful space with a fireplace, and the drinks and service are wonderful

particularly a the bar for drinks at night, and for breakfast in the morning

shower grab bar and clothes hook in bath room fell off the wall in the third room

older hotel, small fitness and pool. could be more vegetable and fruit for breakfast.

fruit selection on breakfast bar could be improved

at the desk was super helpful after a long day of driving and went out of her way to greet my kids

lack of parking

nothing to keep me from staying again but it was tight with two adults and two kids

nothing to keep me from staying again but it was tight with two adults and two kids

wifi was horrible and shower wasn t properly clean

to our room and if we didnt have it locked someone could of walked in late at night when we have kids

loud bikers were making ruckus in parking lot one night

one front desk worker was really rude and had an attitude and when asked for wifi password gave a cocky answer in his

very clean multiple breakfast options elevator access

difficult to get in and out of parking lot because of traffic.

sons liked the breakfast very much

microwave in room, comfortable bedding, clean bathroom, nice tv, quiet, free drinking water, free wifi, close to restaurants

attentive staff, gym accessible.

laundry facility was broken

is everything: nice room, good small gym, nice swimming pool, the area where is located is in the middle of pitt’s university and this

just the pool looks like it’s built in a hail cell and my son refused to go into the pool area

they cleaned the room and gave us a laundry basket of towels, washcloths and hand towels but snd isn’t empty the garbage

hotel is beautiful but needs a better room service options for food menu also the drinks at the bar were very limited other than that i

was eh did order room service and dined at the restaurant the morning of check out due to convenience

on site restaurant, room service. valet parking

they rolled our room service in on a table, like in the movies, instead of handing you a dish at the door like most

ich costs 20 per day

cleanliness and breakfast

not a real breakfast, furniture could be updated but besides that excellent stay.

there was a breakfast included

staff clean rooms and breakfast every morning,good

nice breakfast selection

somehow remembered my name amongst all the other parents bringing kids to college

wish i could of ordered room service, no facility available

st as at bar alison went out of her way to help us

the atmosphere in the bar for dinner was great

this time i asked for early check in and late check out

comfortable room, excellent breakfast, friendly staff

most convenient hotel for families with small kids

breakfast coordinator was very good

breakfast was also good

breakfast

free shuttle

shuttle not available as it stated in website

walking distance to shopping center. shuttle available. design is very nice

the gym was a plus with the basic equipments i needed for my workout

shuttle service

the breakfast was good and always out and early. it was never crowds of people.

with friendly helpful staff and large rooms with kitchenette - it is really a home away from home

we were there for two weeks and it really had everything we could need: breakfast, gym, kitchen with dishes and dishwasher in the room, washing machine and dryer that we could use for

thought the kitchenette was a nice bonus

would've liked a heated pool and lactose free milk.

river view. clean rooms. breakfast

breakfast was fine considering the restrictions

chlorine level in the pool was very high.

great location , had a river view. clean and complimentary breakfast was great

the breakfast was ok. bit great but hey it was free can't argue! the staff was amazing though

outstanding service great location and a good breakfast to start the day

the fitness room was unbearably hot

the free breakfast was awesome

breakfast workers could have been a little friendlier and have kept the area a little more tidy

comfortable, clean, friendly, breakfast was good

breakfast was very good

the food menu from the bar was pretty limited

room setup with the mini kitchen was perfect, the staff was very friendly, and the complementary breakfast was better than the usual continental offerings at other places

i could hear the laundry room in the evening

oh, and of cours, who could forget the scrumptious breakfast

i was not able to check out the pool or gym this trip, the balcony at night was very nice with a beautiful view, the room was big the bed

free breakfast also exceeded expectations - listed as continential but included scrambled eggs and

the breakfast was great!! eggs, bacon, sausage, and potatoes, plus tons more!!!!

breakfast was wonderful. free parking in the city. room was clean, comfortable and quiet.

small but nice gym

gave my king room away which i had booked months in advance, the bar was out of a lot of supplies for the few mixed drinks they offer, & our tv didn’t work and

the bar to open soon which was always

the staff was wonderful, patient & kind - explaining how the process works & then offering a late check out

there was no breakfast. kitchen was closed.

was excellent: location, comfortable beds, spacious rooms, water pressure in the shower, fitness center, staff

tv was great kitchen was well stocked all very very

breakfast only from 7-9, some of us are not there for work and have kids that sleep later

was perfect, with a small kitchenette and separate shower and sink rooms

it was also nice having a full kitchen

and comfortable the staff was exceptional at all levels from amazing and kind valet— breakfast room server— housekeeping — front desk

free breakfast, coffee, tea and water - all day

basic room without kitchenette. small exercise room

close and safe for a mom plus 3 small kids

went for a swim on new years, had an amazing breakfast, enjoyed the free parking, and it had an ev charger for our rental

kids wanted the fresh baked chocolate chip cookies like we have had at other hamptons.

renovation, limited gym

we didn’t take the shuttle but great that you have that option

the gym, free parking, nice and friendly staff

a few great spots to eat but there were a lot of addicts in the area it was close to pnc park the casino and downtown my daughter graduated from pitt and moved downtown so it was a great location

so lovely! so well restored and comfortable. great breakfast and staff.

was amazing for pnc park and rivers casino

front desk staff was great, love the hotel style and the upper lobby and bar layout

gym and common areas were not as clean as i would expect

decor, lobby bar view

i love the fact the the gym have to be key access only and the building as well

well appointed suite, with comfortable bed, shower, all amenities. on site gym is helpful.

we enjoyed the bar and even more the court yard

the gym was small but good

bacteria growth, according to the sign on the door, which made me question the cleanliness of the gym too

i found the experience overall to be excellent - comfortable, clean, pool, exercise room, bar, restaurant

there was no room service, no housekeeping, no shuttle, no gym

kids running up and down the hallway at 10pm

did not like the restaurant in the hotel or the fact that the only bar was inside the independently run restaurant

staff at rest. bar were a little rude and slow. werent ready for the amount of people

very clean room. staff was very friendly and helpful. love the shuttle to the casino.

a bar service on rooftop would have been my only request.

my son cut his foot in the pool on something.

breakfast was outstanding as was the 5:30 snacks

good breakfast

loved the breakfast and kickback at supper time. enjoyed the pool and hot tub.

no room service

gym was a little bit limited, but not a problem

wasn't open due to covid, however, room service shldve still be provided whether if it was only order and pick up

the place was quiet, the room big and location was great. 24 hr snack bar was a welcome bonus!

room service facilities could have been improved a lot

perfect location , gym and pool

nice location, they were accommodating to my late check out, and need for bottle openers

is unappealing and lighting is harsh, unsupervised kids were running wild in gym, hallways and pool, female bartender was unwilling to provide menu;

we’re going to give my kids two plastic cups no lids to ride to the 18th and 21st floor

no recommended with kids

great location, amazing pool, nice staff, clean and spacious rooms

the pool was great for the kids and the staff at the front desk was great

my son had a zoom meeting and they gave us early check in

the gym could use a little updating, but it wasn't horrible

very clean and early check in

in terms of the room, we chose to spa king, and we loved the funky decor, the delightfully comfortable bed, but the real star is the

kimpton had thorough precautions in place, in terms of cleanliness, contactless room service, etc

room service did not freshen up our room sat -monday

i also used the gym, which had everything i needed

we ordered room service from the fabulous restaurant downstairs and it was delivered quickly

women working in the kitchen during breakfast need to leave people along while they are eating.

i like when my bed is made up everyday by room service, when there isn t daily maid service housekeeping gets short-changed without the

the room next to mine had partially eaten room service food outside their door for 24 hours and no one ever came to take it away

the restaurant on property needs their kitchen to stay open longer!

the staff from the front desk to the servers at breakfast were excellent. the room was clean

the speak easy bar had great atmosphere - and drinks

great gym, beautiful lobby.

cept restaurant

there was no pool. my kids were disappointed but other than that, it was very enjoyable.

getting a aaa upgrade, to the cleaning staff offering me water on my way to the gym

think that the servers in the bar area could be a little more attentive to the bar patrons that sit at the tables - especially

the chef and staff for the kitchen are always sweet, warm, and helpful

very friendly staff and a really good breakfast included

breakfast, location & staff.

i would have been nice to also have a hot tub in the gym

i had room service when there was continental breakfast offered in the lobby

the gym was surprisingly nice and equipped too

room service brought the wrong breakfasts

there was no room service available & the restaurant was closed due to covid

great breakfast via room service

our only recommendation is to add a handicap bar at the bed.

right downtown! zen environment gym equipment inside your room

the breakfast options.

there was a gym inside my room! the room was massive and had cool lighting and signage

we loved our breakfast and the location was awesome

the spa was amazing! beds very comfortable

they server breakfast with very limited items in the room with 20% room service charge and some delivery fee

bar was great as well as breakfast

the spa services and appointments could have been better

we had one night we just felt like going downstairs for food, and yes, room service was available

my three kids went to grab a donut each an i was going to grab a glass of oj

$22 parking fee, undisclosed $35 fee incase you order room service

great accommodations, pleasant and helpful staff,lovely breakfast.

room service knocked on the door at 8:30am even with a do not disturb sign out.

no shuttle and no room service

location, friendly staff, rooms (incl fitness center and business center in good repair and

we traveled from san fransisco and arrived super early

we went in one morning and sat at the bar and servers were around but noone came up to us for 10 minutes so we left

great central location. bar is not open during week days.

the location was great! the fitness room and the restaurant were great!

great location to casino

the free breakfast was delicious

the gym area was decent but equipment was sticky and gross- yoga mats desperately need to be replaced

if you have kids definitely check out the children’s museum

hotel offered a free shuttle to the rivers casino, and even gave myself and my fiancé vouchers for free slot play

straightened room upon our return, and also the housekeeping staff was so sweet and obliging), room service (which honestly got messed up the first morning, but was handled beautifully), (-)dark room, small, bar limited, no room service, no info in room bout services. (-) service was slow both for room service and at the restaurant (the rebel room)

birthday, but didn't get any replies besides the first message

we were on the 7th floor and could still hear the bar goers yelling, cars speeding down the road and car alarms going off until around 3am before

dark room, small, bar limited, no room service, no info in room bout services.

we believe the bar could have stayed open longer

how close it was to the pnc ball parkl & the casino.

he was very rude and told me off while laughing and carrying on with other customers at the bar who had drank way too many and were almost disruptive to other hotel

pool was tiny bit cold but was fun none the less

close to baseball stadium. within walking distance to many restaurants/bars and casino.

website stated there was a pool and a restaurant

the room me and my boyfriend was trying to relax in the hot tub the woman there melt allowing her kids to come in & out splashing and jumping all around we ended up having to just get

room is right next to the gym where people randomly drop weights on the floor well into the night

the guest next door was loud. kids running and knocking on doors late at night.

overall experience was good but maybe have more food selection at the hotel restaurant for kids.

was no room service, and the shower door could swing in either direction so it didn't close tightly

i didn’t realize and got stuck staying there with 100s of kids who kept pushing all the elevator buttons

hotel pool was typical nothing to brag about, but still clean and enough for the kids to splash around in

location, we loved the bar and staff and the rooms were clean

pool was cold.

complimentary coffee or breakfast, no room service menu for dinner in the room, adjusting the temperature of the room was hard due to

they called us when our room was ready for early check in and loved the valet parking

room service was quick and easy to use

is no entrance to the hotel from the parking garage

the gym was adequate and clean

nice parking was included

the pool and gym were top-notch

except they couldn’t give recommendations for a spa or restaurants

we enjoyed the gym

we requested late check out and the lady at the desk was very helpful with that

very clean good breakfast clean pool and gym friendly staff very comfortable

the breakfast

5 hr drive) to ask about an early check in and were told that a room would be ready as soon as we got there

the breakfast was enjoyable and the coffee was also very good.

not stay on saturday night so we need a refund everything was nice to people were great and the breakfast in the morning was wonderful we would go back there

breakfast great. handicap bathroom a pleasant surprise even though we aren't quite there yet!

but to be better than other hotels, i would recommend the hotel to have a diverse menu for breakfast

breakfast

the staff was exceptionally friendly, the hot breakfast delicious, and the room very comfortable

great rooms, service, staff, breakfast, shuttle service and pool.

pool looked dirty

also the hotel was clean and to top it off it offers an immense amount of amenities including a pool, hot tub, numerous restaurants and free parking

was great and the staff at the bar was just ok

great service, pool, gym and breakfast. perfect value for the price

gym,indoor/outdoor pool, restaurants and you cannot leave out the warm beautifully made cookies at

i really like the gym and the hotel staff

the breakfast had a lot of options to choose from, my kids enjoyed it

pool area was nice. staff was friendly.

room selection, easy check in, breakfast selection, modern and clean, staff was incredibly friendly

breakfast was very good. the pillows are amazing.

pool, gym, breakfast, lay out, closet, shower/bathroom, bed

fitness room had a good amount of space and options available to workout

yes. the breakfast was terrible. no breakfast meat. potatoes were over cooked.

to downtown or the south hills, nice outdoor pool, really friendly sunday evening host, great breakfast, well lit parking, great room air conditioning, plenty of hot

breakfast was complete

breakfast was excellent. room was comfortable. staff was great!

staff was great breakfast was even better

great location, clean rooms nice staff decent free breakfast, fair price.

great value / great room. breakfast was acceptable

comfort and full breakfast

friendly staff; great free breakfast.

gym was also clean and included all basic training devices

great variety at morning breakfast

pool was very small.

upset could use pool monday night because somebody had thrown up in it.

did not eat breakfast

breakfast was decent. it had several options.

breakfast was good

cleanliness, personnel and breakfast selection and quality.

the breakfast was not exactly what i would have loved

arrived lat for breakfast so there was not much available

breakfast was awesome

friendly staff, cleanliness, breakfast options

breakfast was awesome.enjoyed the hot tub while son swam

the breakfast was hot and fresh, the dining area was very clean and was set for times were you didn't

the pool restriction is a pain

the bar tender made me a hot totty since i was nit feeling well

small bar in room

8:20 am housekeeping banging on door waking kids up

lobby was really nice. restaurant/ bar on site. rooms were clean and comfortable.

even w/ all the extra rambunctious kids there, the staff were still very patient, friendly and helpful

n 8 days stay only 1 time my bed was remade and on

early enough for the kids to swim and for us to get back on the road

breakfast was very good with delicious waffle batter

breakfast was very good but a little tight being so popular

the staff found my kids retainer and are shopping it home. thank you!!

breakfast and clean room

good breakfast and friendly staff