the breakfast was enjoyable and the coffee was also very good.

the breakfast

hot breakfast

breakfast and coffee were great.

extremely clean. nice breakfast.

also allowed us late check out for free

good breakfast, clean rooms and beautiful lobby/dining area, and helpful friendly staff

happy for the fitness center and the filtered water cooler there

yes. the breakfast was terrible. no breakfast meat. potatoes were over cooked.

fitness room had a good amount of space and options available to workout

i was shocked there were eggs and sausage for breakfast! it was terrific!

comfort and full breakfast

great location, clean rooms nice staff decent free breakfast, fair price.

staff was great breakfast was even better

excellent hot breakfast, even scrambled eggs and sausage

cafe and bar were closed

early check in, reasonable privacy.

gave my king room away which i had booked months in advance, the bar was out of a lot of supplies for the few mixed drinks they offer, & our tv didn’t work and

restaurant and bar still closed due to the virus with no food service at all

was excellent: location, comfortable beds, spacious rooms, water pressure in the shower, fitness center, staff

the pool and the location

the pool was shut down early because of rowdy kids

staff where amazing- the breakfast was fantastic and the gym and pool was an added bonus - great

went very well we just wished the pool would have been opened but we understood

complimentary breakfast was great, and the winner here is the location

most convenient hotel for families with small kids

comfortable room, excellent breakfast, friendly staff

breakfast coordinator was very good

friendly staff. super comfortable and clean room. very nice breakfast.

it was clean, the staff was very friendly and sandy does a great job on the breakfast!

fitness centre is as good as i have ever seen in a hotel

everything you would need, the entire place was clean and updated, the beds were comfortable, the breakfast was really good, the location was nice and close to everything we wanted to do

great breakfast

good location. good staff and good breakfast.

comfortable, clean, friendly, breakfast was good

i could hear the laundry room in the evening

it is pretty quiet on the property which is a good thing, and there’s a laundry room near the lobby

i wish the pool area had a hottub or something

the breakfast had options and the location

breakfast is great and the staff was exceptional

we called ahead for a early check in

the shuttle was excellent. staff very friendly.

super shuttle service got us everywhere we wanted to be in pittsburgh that evening

shuttle not available as it stated in website

as many tampons/pads as i needed, she upgraded our room at no cost, and we were able to have an early check in/later check out

the room service was okay

somehow remembered my name amongst all the other parents bringing kids to college

only issue i encountered was connecting to wifi.

its nice that the restaurant and bar is open for takeout

the location is handy and the inside bar was cool.

bar service, the atmosphere, the decor, the architecture is breathtaking, the location, the

i loved the history of the place. the bar was amazing. bartender was great. atmosphere 10/10.

lisa in the bar was very helpful,she even drew us a map( i dont think we did a good job following it

the antiques, stained glass and woodwork. the bar tender, mandy, was wonderful

bar is a wonderful space with a fireplace, and the drinks and service are wonderful

broken machines and no water in fitness center

sadly i slept in too late for breakfast and never had time to get in the pool

no shuttle and no room service

inside room and outside such as refrigerator, coffee maker, microwave, hot breakfast, and fitness room

we had a comfortable room and kids loved the pool

the food in the restaurant and through room service was just awful

ich costs 20 per day

on site restaurant, room service. valet parking

they rolled our room service in on a table, like in the movies, instead of handing you a dish at the door like most

room service and support at the reception not a the level of the hotel

gym. breakfast.

no pool, no gym, no laundry, even the

laundry was a point to choose this hotel, but there was no soap, so i needed to go and by soap,

i'm not expecting a full gym, but this was minimal

just the pool looks like it’s built in a hail cell and my son refused to go into the pool area

la fitness for free (a little crowded, but its a gym, at the beginning of the year, it'll free up in april, haha) i will continue to stay here even

it was not breakfast yet, but she offered us two muffins, and went and got them, putting them in a bowl and

clean, friendly,breakfast included

ev charging convenience

of the carpet cleaner in the room, lack of healthy foods in the store, not many keto breakfast

the pool and breakfast

clean rooms and gym and pool are decent.

clean rooms and gym and pool are decent.

good breakfast, dried fruit and oatmeal, frequent replenishment

great variety at morning breakfast

the gym is sparse on equipment

wish they had an indoor pool

next time i’ll use gym too

outdoor swimming pool

pool could have been warmer

room was very clean and large, the gym was the perfect size

the staff was very friendly they have a gym, pool, and hot tub that were nice to enjoy also

loved the pool and spa

pool ,gym and bar closed. $20 per night parking

they have a lobby bar to wait while you check in

was not working in the gym, there were no towels

breakfast was excellent

it is huge. it has a kitchen, living room, bedroom and bathroom. all updated to new furnishings

extra bedsheets/blankets for the kids were handed to us at reception to be taken to the room ourselves while we were holding our

also could go to omelette bar or

pool closed too early

my kids were able to unwind and have some fun in the pool

family with me whole reason i stayed was for kitchen facilities and there wasn’t a fork or cup or skillet

it needed a good shampooing, the couch looked like it needed a good scrubbing, and the little kitchenette needed a better cleaning

breakfast was very good although would have liked better selection of fruit and carbs.

is unappealing and lighting is harsh, unsupervised kids were running wild in gym, hallways and pool, female bartender was unwilling to provide menu; not a great value for the

we’re going to give my kids two plastic cups no lids to ride to the 18th and 21st floor

gym was very basic. wifi was terrible and frequently didn't work

perfect location , gym and pool

decent bar that we spent a little time at, too

the room service food was delicious, it was fast and delivery people were really good

was included with price but didn't say it did not include room service needed to be more

location early check in free upgrade to queen suite restaraunt on site friendly staff

the staff were incredible. the pool was great. i genie y located.

good in restaurant was a little too different for the kids

you can work out in your room or in the awesome gym

didn't have dinner, limited breakfast, extremely expensive options for any change to a breakfast

our only recommendation is to add a handicap bar at the bed.

right downtown! zen environment gym equipment inside your room

i loved the open space, which held two gyms with updated equipment, a game room, a full

the property was very clean, especially the gym

staff was amazing and the room service food was out of this world!

the beds and pillows are pure comfort. room service superb

pool, restaurant, and little shop perfect for kids, pool was clean

location was great rooms were clean bar & restaurant right on location

wouldn't normally matter, but i was traveling with kids and i guess i just assumed a 4 star hotel would have a pool

room service delivered a complementary cake for my husband

bed, clean, nice sized room, very cool historic building, early check in was very nice, friendly staff

a little sad not everything was open

the door attendants, parking attendants, the desk clerks, the bellmen, the housekeeping staff, room service attendants, all of the dining room staff)

comfortable bed pet friendly nice pool very clean

the dryer in the laundry room took almost three hours to dry a small load

super friendly staff!! good breakfast!

the staff especially mr.bill from the bar he was so pleasant and very friendly ud83dude0a

the pool is clean and the restaurant/bar has great drinks and food

nice decor, great restaurant on premises that served takeaway breakfast and sit down dinner, rooms and public spaces were very clean, staff was responsive to all

were told breakfast was complimentary and then had to pay

i got a steak from room service that was not cooked properly

major complaints: water - only fill up station that i found was in the gym

spa bathroom was great

for the price we paid there should be a courteous breakfast or donuts something other than coffee only

to the bar i wanted to go out to for the night

the breakfast was excellent. great food great waitresses .

food was amazing, we ordered room service. the room was spectacular and will go back!!

we came for a little honeymoon weekend and the front desk person gave us drink tickets to the bar which was a great surprise

there was a coin laundry so it was convenient to use

located, excellent breakfast options

hotel was clean, beds were comfortable, even gym had great equipment

the pool should have limitations kids time and adults time

a bar service on rooftop would have been my only request.

breakfast was delicious, daughter loved the pool and the suite was great.

i wish i had time to use the pool and gym and the evening reception but we were running late

the made-to-order omlets in the morning with the breakfast buffet are over the top

much,had to wait on room to be cleaned and inspected even tho my request for early check in was submitted and approved messed up my whole schedule

th floor) and the kitchen staff are exceptional

fering cake, balloons, and bar vouchers), but there was a room upgrade, balloons, a special drink mix and breakfast voucher

straightened room upon our return, and also the housekeeping staff was so sweet and obliging), room service (which honestly got messed up the first morning, but was handled beautifully), (-)dark room, small, bar limited, no room service, no info in room bout services. (-) service was slow both for room service and at the restaurant (the rebel room)

we believe the bar could have stayed open longer

dark room, small, bar limited, no room service, no info in room bout services.

pop up bar was great and the staff was super friendly

we went in one morning and sat at the bar and servers were around but noone came up to us for 10 minutes so we left

location, friendly staff, rooms (incl fitness center and business center in good repair and

we traveled from san fransisco and arrived super early

drunk hotel guests, dirt on the 'new' bar of soap

loved the early check in and really appreciate the 12pm check out

room was great, bed was amazing with different comfort pillows and room service was wonderful

spacious room with a beautiful view

room service from fl2 restaurant was beyond great

the spa was amazing! beds very comfortable

spa

kids running up and down the hallway at 10pm

the friendly staff. very helpful with late check out.

awesome gym

location was great, the onsite restaurant- bills bar and burgers- was fantastic

the sports bar inside the hotel was awesome, so we didn’t even need to go out for dinner, and having a

loved the staff breakfast was exceptional

good location, nice gym

my only complaint would be that i wish they offered a complimentary breakfast.

had the breakfast burrito and it was excellent

guest laundry and complimentary soap. room was nice and quiet. temp control was effective.

decor, lobby bar view

the gym was great , nice to have microwave on the floor.

front desk staff was great, love the hotel style and the upper lobby and bar layout

was amazing for pnc park and rivers casino

i love the fact the the gym have to be key access only and the building as well

bar staff was very helpful and inviting

the suite's kitchen was well equiped

nice amenities. great gym. friendly staff. big, clean lobby with gorgeous outdoor patio

kids enjoyed the pool

rooms, comfortable beds, fast wifi, very friendly and helpful staff, modern gym and pool

pool and fitness room was a plus

cleanliness and breakfast

was an ev charger that was available and everything about the room worked perfectly

breakfast was great kids able to serve themselves

they have bottled water to us every day the fitness center was standard and convenient

looked amazing- nice bar and lots of seating

is great, room was spacious, late check out could be be easily accommodated at an extra fee

the gym was sorely lacking for a property such as this.

gym was small and while equipped modestly, for the same rate at the fairmont, the difference is

room service was lovely as well all the staff

floor we were on had a bunch of loud kids

we were able to walk to pnc park, the casino and the duquesne incline

kids running in hallways

100s of people lined up to check in at 4pm and they would not grant early check in

wifi didn t work the majority of the time

had issues with the wifi on both my laptop and mobile device

i love the restaurant aspect also the bar area was full, very nice hotel

jittnie driver did not bring us to the hotel when he picked us up at the casino at 10 pm took us on a mcdonalds run for some young lady about 40 minutes long then went back

the restaurant on property needs their kitchen to stay open longer!

cost for shuttle

hyatt had a fantastic breakfast

my kids get mad if i don't get it booked in time for our concerts

pool was warm and clean

the breakfast was overcrowded and too small the staff was trying hard but still couldn't keep up

pool was closed for a bit and my kids weren't happy

loved monk's bar, and the grab and go breakfast

the history of the place was really cool. and the shuttle service was nice.

there's a bar on site

cozy room, nice courtyard, and overall more peaceful than major hotels the shuttle service was a wonderful feature and monk's bar was a great way to unwind

gym was very disappointing, not only small but equipment was not in good condition (broken buttons

indicated that it had a bistro and bar

they let us check in early which was helpful since traveling with kids and attending an event

one bar of soap for our two day stay; staff was very courteous in giving us extra soap

the pool was out of service. so that was disappointing for my kids.

it was nice to have a bar on location for a nice glass of white wine in the evening

the space, the kitchen that was supplied with kitchen items, the washer and dryer on our floor, the cleanliness of

you couldn’t enjoy any of the amenities such as pool, gym, outside seating area and no breakfast

location to pnc park...kitchen with stove top and fridge was great to have.

the free breakfast was delicious

pool was closed during our initial arrival

the added touch for breakfast was more than i expected

clean, great breakfast, super nice staff!

breakfast was wonderful. free parking in the city. room was clean, comfortable and quiet.

the breakfast left a lot to be desired.

we didn't get to enjoy breakfast because we checked out before it opened

in really late due to a late flight

pool had long hours. laundry available. it was clean. staff were awesome!

unsupervised kids in the gym on several occasions

pool is a great size so kids could splash around and adults had space for quiet swimming in the

especially the breakfast

appreciate everyone making me feel welcome and dave and the bar staff were all awesome

lexie in the bar was great

nice location & the roof top bar was so convenient

that there was an option to accommodate two kids - the bunk beds

history of then building being an old vo tech school and how things were repurposed the roof top bar is amazing valet attendants were overly polite and

check in staff, breakfast, free valet parking

parking with the room.

was the best breakfast of any buffet i had ever had at a hotel

breakfast- every other day they had thinks that i preferred more such as oatmeal and scrambled eggs

the room service stopped @ 8:30 pm so i was a little disappointed in that.

only 2 handicapped parking spaces, need more! kids running in the hall after 11pm.

but to be better than other hotels, i would recommend the hotel to have a diverse menu for breakfast

breakfast is just ok but considering the price it is reasonable

the location was perfect, breakfast was delicious, and the room was very clean

great rooms, service, staff, breakfast, shuttle service and pool.

early pool hours and late check out

the lobby was hot and the bar wasn?t open early

gym facilities were pretty nice for a hotel as well as loved the indoor heated spa and pool of which we used quite a bit

i think the bar needs to be open until midnight

pool and hot tub are phenomenal

could have a larger space for breakfast

hotel had an abundance of kids staying there and they were running up and down the halls late at night and early in the am

very clean, good breakfast options, pool and gym. staff was very friendly.

obviously was a family with kids staying directly above my room

i would have liked breakfast to continue a little past 9 :30 am.

parking.

crowded parking lots

ise) distance to explore pittsburgh a bit too

e toaster was a big plus for me;

the fitness room was quite weak.

breakfast was great

the weather washed some rocks into the parking spaces so those should be swept up but that was mother natures fault

getting out the parking lot was a times difficult

the breakfast was good, although i wish they would have had another option for breakfast meat other

the breakfast bar area could have been a little bit bigger with more seating available

me outside while still raining outside and directing where i can park my truck and later checking me if it's everything ok in my room i

was great but maybe they need another sign or two because getting into the parking lot is somewhat confusing

nothing to keep me from staying again but it was tight with two adults and two kids

to our room and if we didnt have it locked someone could of walked in late at night when we have kids

laundry room was close to our room

have stayed here many times- always receive superior service- and i like the breakfast that they offer

allowed early check in and late checkout.

swimming pool was nice the facility was very clean and comfortable

the pool was nice, it was clean and neat

the hot breakfast was excellent

the pool and gym

the room cost was low (more money to spend on the kids) but it was quiet, comfortable, clean and relaxing (exactly what we needed after 3 days of

gym had about 3 of the same machines , so nothing special

the pool was nice but not heated

hot breakfast and great pool with a real deep end and no

the fitness room was clean and provided what i wanted/needed

nice facility with a good amenities, including a fitness center and a nice pool

it's a nice facility ....has a nice complimentary breakfast ...pool and fitness room.

no hot breakfast

convenient location and great breakfast options

breakfast was so good

breakfast area ran out of coffee (regular brew)

breakfast @ check-out; excellent

they allowed us an early check in of

the breakfast was awesome! best continental breakfast i’ve ever had!

i liked the breakfast and fitness room. i liked my room also

tooth brush toothpaste mouth wash , coffee all the time, my room was big spacious and clean, the fitness room was very nice too,free parking

rooms where very large, lots of parking, good breakfast and nice weight room.

very nice clean hotel with a great breakfast

very clean, very modern aesthetically, very fresh with the usual amenities: an indoor pool and a fitness room

there was a breakfast included

lady at the front desk told me breakfast was from 6-10am so my daughter & i went down at 9:30am & it was closed

breakfast was delicious

not a real breakfast, furniture could be updated but besides that excellent stay.

cleanliness and breakfast

we slept through breakfast so not able to evaluate that part of stay but the coffee tea cocoa stand avail all the

great free breakfast too

breakfast was a typical continental style meal

great hot breakfast with lots of selection.

was a little further from our dance comp at the monroeville convention center, because of the pool

your manager. she was awesome. and the breakfast was the best.

the breakfast was amazing and staff was wonderful

staff were very friendly and breakfast was very good.

good location. quiet room. excellent breakfast.

later breakfast end time i’m saturday

very nice and spacious gym!

pool area was clean

staff was friendly and the kids loved the pool

not even an option, which was a bit disappointing- but we enjoyed making our own waffles and the kids did love decorating them with all the toppings

only thing that there was no towels in pool area and the pool area was dirty one day

they have a complimentary shuttle to take you to nearby locations

disliked the bar area was in the same area as the food with kids around

great beds, good breakfast, nice pool, comfortable ride to airport and back.

kickback &breakfast excellent. john the shuttle driver outstanding!

i booked i call directly to the hotel to make sure they have laundry facilities

the cleanliness of the hotel and the pool. it was also quiet and the rooms have lovely showers

wish pool and breakfast were available.

the swimming pool water was chilly for the kids but other then that it was great.

with the hotel but my schedule didn't allow use of pool- need to include free breakfast like other hotels

i think that the pool should be open later and/or open sooner

two room service employees kept trying to open my room door when i clearly had the chain attached so i

awesome breakfast and pool!

the shuttle was awesome, marty was very helpful, respectful as well as very dependable

i wish the pool was open but with covid season i understand.

gave us an early check in on a holiday thank you so much

nice bar and pool......front desk staff was very accommodating.

the airport shuttle is very

we enjoyed the pool

cleanliness, staff, breakfast, landscaping and fitness center

the breakfast was great