truthfully everything except the breakfast.

we were able to do our laundry without disturbing any other rooms nearby

it was well stocked with hearty items so we didn't have to stop at a spot to eat with the kids

pool and hot tub was good for the kids, but a little too much chlorine in the hot tub as their was a lot of foam/bubbles sitting on

cleaning of the rooms, tv not working especially when you have kids and one room the phone didn't work

breakfast was very good with both biscuits and bacon

staff made kids be accompanied by parents when in the pool not just left to horse around for hours

clean and comfy. breakfast and coffee were great!

i did not use the pool but did walk around looking at everything

bright, clean, great breakfast, a wonderful stay.

reasonable in pet fee

narrow entrance hallway to room. hard to maneuver with luggage and kids.

beautiful room with all conveniences and great breakfast

good price, wonderful breakfasts, helpful staff, comfortable mattress, quiet room.

the breakfast was great

and you park right outside your door so it’s easy to deal with luggage or carrying sleepy kids into the room

pool was open very early so it gave my kids the opportunity for a morning swim before heading

no hot breakfast, and the bar and cafe was closed due to covid-19

loved the facility especially the ev chargers!

i liked the pool area and the executive room was great

the pool & hot tub area were excellent!

tony even gave us a tour and history of the mansion and his wife made an exceptional breakfast for us

julia started my early days with a healthy and protein packed breakfast, and i'm pretty sure she added some love to the recipes

breakfast and goodies

we loved that they had a complimentary breakfast, coffee and drinks of many varieties

fantastic staff. great facilities, wonderful breakfast.

parking spaces seemed very narrow.

loved the breakfast area and the food!! loved the pool area. the staff was amazing!!

tiny trash cans bugged me b/c like to keep the room clean, only an outdoor pool, small fitness room

parking lot is rather tight. could use more spaces.

was offered room service

clean hotel and excellent breakfast.

very clean and a nice breakfast.

the breakfast is the best, there’s a lot of choices and drinks

clean, modern, wonderful beds, free delicious breakfast. wonderful staff.

breakfast was great and the staff were very nice.

hospitality workers at breakfast seemed bothered by the fact they had to work whispering about it almost being over and

the breakfast was awesome! best continental breakfast i’ve ever had!

breakfast was really good and generous

for the price the hotel was really good, breakfast was very good too, nice, clean hotel.

they even offered us a late check out free of charge since we were have construction done on our house

only thing i would add is potatoes with the breakfast

very clean, very modern aesthetically, very fresh with the usual amenities: an indoor pool and a fitness room

breakfast was great, too

the temperature of the pool water was very chilly.

laundry services were most appreciated

the staff was folding laundry in the lobby

room was large and we had access to laundry

they still had christmas decor up in january and were actively folding laundry in the lobby area

clean rooms,excellent staff and management, good value, good real breakfast,usually quiet and well located

have 3 dogs and there is no additional pet fee

lots of things out of order, ie no detergent for laundry, no quarters available for washer & dryer, internet not available on computers, phones had

also the breakfast was wonderful

the pool needs a little attention (the water was green)

breakfast was amazing and hot

nice breakfast

the restaurant had great food and appreciated the discount but i thought breakfast was included?

the free breakfast was not free

breakfast was delicious but a little greasy for my taste

the amount of time we had to wait when ordered breakfast wait time was almost a hour

restaurant had great food and appreciated the discount but i thought breakfast was included

they had a very delicious oatmeal bar with dried fruit, walnuts, honey, chocolate chips

pool was smaller than it looked, but not many people utilized it

amenities were enjoyable: fire pit patio with waterfall, exercise room, laundry room, cocktail lounge, pool, desk in room, and coffee bar

we use the saltwater pool my grandson had a blast

clean and comfort . close to mall and breakfast was great. pool was cold

breakfast was great and centrally located. loved the natural light and the decor/color combo

clean friendly place to stay the king suite was excellent breakfast assume and the jacuzzi

staff was attentive. met all needs. breakfast was clean, simple, good.

clean hotel, the breakfast, the staff

front desk staff was fantastic. room was clean and spacious. breakfast was excellent.

the pool area and the breakfast was good.

price was a little bit more than i thought, but the hot breakfast made up for

everything from our room, to the breakfast, to the amazing staff!

staff was friendly. close to dining, gyms, stores.

the room was spacious and comfortable, the breakfast was great, staff was super

great breakfast nice pool

the breakfast for so good! overall clean and staff was always attentive to us.

breakfast was different every day very neat and clean food was great lady who managed the food was

the breakfast was great, but the real plus was the staff, very friendly, courteous, and attentive

we didn't get to try the pool as there were families with kids (baseball) and the ability to use it was limited to safety restrictions

breakfast needs important

great lobby and access to highway. very nice breakfast. very nice staff. very good wifi.

to stay for a day rooms where nice carpets alittle outdated but beds where good bathroom good breakfast is good i feel everything for price was good would stay

would have enjoyed more warm breakfast foods.

i liked that the breakfast was more than just a pastry

pool/hot tub

has a nice pool, hot tub, and gym

decent breakfast

clean place to stay with family pool was clean and spa was great we know already we'll be back for some family fun get a

staff was wonderful—and added perks of a pool, gym, and delicious breakfast

cleanliness and breakfast

breakfast options, like pudding cups that you don't normally see, as well as the regular breakfast

breakfast was delicious

nice breakfast selection

staff clean rooms and breakfast every morning,good

breakfast was great

getting out the parking lot was a times difficult

that it was a quick turn to get in the parking lot.

the hotel smelled amazing, rooms were clean and spacious free breakfast is always a bonus

the traffic trying to get out of the parking lot.

elevators a d laundry facilities could use upgrade.

she kicked 4 kids

it was not clean and not recommended for families with kids

pillows, bed, handicapped services, people, laundromat accessibility, parking, kindness

o disabled), a disabled elderly woman, and a mom trying to find a new place for her family

ise) distance to explore pittsburgh a bit too

highly recommended for families with little kids

wished there was a hot tub. pool was very comfortable, though.

its quite & clean and has a heated pool

the breakfast was great , staff was very friendly .kids enjoyed the pool.

location, clean room, great breakfast & very friendly staff makes this my go to preferred hotel

breakfast was good. gym was phenomenal. layout of room was clever and roomy

just wish breakfast didn't end so early.

staff was so friendly and helpful. the place was clean and looked nice. really good breakfast.

didn’t like the fact that the pool and gym were closed

the coffee bar and snack/restaurant were closed

picked this place so my kids could swim but weren’t able to

the pool was out of service. so that was disappointing for my kids.

indicated that it had a bistro and bar

pool not open and no breakfast bar due to covid-19

indoor warmed pool

room was very big & like the kitchen area.

my kids were able to unwind and have some fun in the pool

that there was anything that i would have negative to say and i would have liked to get into the pool and the training room but i wasn't there long enough to try these

it needed a good shampooing, the couch looked like it needed a good scrubbing, and the little kitchenette needed a better cleaning

and the breakfast was spot on and the staff was cordial and courteous

i thought the breakfast would be a little better but i guess it's better than nothing

great staff, good hot breakfast,nice clean pool

breakfast was the only thing disappointing very messy

comfortable bed pet friendly nice pool very clean

to our venue, ample parking, great breakfast options, clean room, quiet, endless hot water, soap/shampoo/lotion in the room, hair

happy for the fitness center and the filtered water cooler there

yes. the breakfast was terrible. no breakfast meat. potatoes were over cooked.

friendly staff, gorgeous rooms, super clean and the breakfast was delish

breakfast open 6-10am with 24/7 free coffee, tea and cookies

offer good choices for the complimentary breakfast

breakfast is good

comfort and full breakfast

i was shocked there were eggs and sausage for breakfast! it was terrific!

friendly staff; great free breakfast.

nice pool, jacuzzi

sidewalks were not salted and the kids were slipping

wish the outdoor pool was open later

also half of the pool was

pool was not what i would call heated and the kids were cold and got out early

the pool was small but perfect for my kids to get some energy out before bedtime

clean, spacious room, comfortable two queen beds, friendly staff, good breakfast.

two adults & 3 kids

party boomers get second dibs on rooms ( i called a couple days before and said we have three kids and need the room we booked and we got it) i say relatively clean in that we asked for extra

if you have plenty of time you'll enjoy the free gym access, lot of restaurants just across the street

bar service, the atmosphere, the decor, the architecture is breathtaking, the location, the

the staff was warm and helpful and if there were lots of cool places to relax including a bar with live music at night

i loved the history of the place. the bar was amazing. bartender was great. atmosphere 10/10.

the bar and bartender were great, and the building was charming and historic

bar is a wonderful space with a fireplace, and the drinks and service are wonderful

breakfast workers could have been a little friendlier and have kept the area a little more tidy

good location. good staff and good breakfast.

breakfast was wonderful with a wide variety of items

staff was friendly, the fitness center was impressive they have everything you would need, the entire place was clean and

the fitness room was unbearably hot

were attending a funeral and requested an early check in and a late check out the staff could not have been more accommodating

the gym was a good size and new gym with good set of equipment and the swimming pool was also tiny but

having a full kitchen, bathroom was huge especially the shower, location was good

room setup with the mini kitchen was perfect, the staff was very friendly, and the complementary breakfast was better than the usual continental offerings at other places

we loved all the amenities, the bar, breakfast, gym, laundry room

the roof top bar

beware~the woman that works the bar (jamie dark black hair) is very edgy

super shuttle service got us everywhere we wanted to be in pittsburgh that evening

resturant and bar close early

walking distance to shopping center. shuttle available. design is very nice

pool looked great but there were no towels so we couldn't actually use the pool

the pool didn't seem well kept

i liked: amenities (pool, courtyard, gym), the staff, the proximity to pittsburg

the free continental breakfast was great

kids from other rooms running the halls and knocking on our door then we decided to get in the pool

nice breakfast

no room service. no food at all from 10 to 5

room service was quick and tasty

room service was terrible

were having a staff party, restaurant and bar were closed

king room was over my expectation, it has fully functional kitchen, a very roomy working space, super nice and modern looking living room with sofa and tv

also almost no gluten free breakfast options

loved the hospitality of the staff and the modern amenities of the room, pool, and hotel

everything! beautiful! professional! pool! breakfast! location! staff!

the gym facility was also great

the staff were extremely friendly. the 2 lady s working the bar were amazing and sweet.

regina at the bar was really great as well

the atmosphere in the bar for dinner was great

room with comfortable bed and free wifi

st as at bar alison went out of her way to help us

on site restaurant, room service. valet parking

the food in the restaurant and through room service was just awful

room service was also provided in to-go packaging

the management has yet to reach out and i was only given a 20 dollar credit toward room service and free microwave/mini-fridge

ich costs 20 per day

only thing i’d suggest is a heater for the pool

the pool needed cleanded

close to cmu, it had a bar and a starbucks cafe.

hotel bar bartender was great. oh, and location was great too.

attentive staff, gym accessible.

fitness center and the pool were being renovated and not in service

if the pool was working it could be much better for us an the kids

the machines in the fitness room were not working properly

the pool was nice and the room was great

), loud kids without adult company next door who kept us awake all night

pool was dirty and a million flying bugs at the pool

clean nice free breakfast pet friendly

pool wasn't open but it wasn't the hotel fault it was due to the covid

microwave upon request no fan in bathroom no free breakfast

it is a comfortable room!, the gym was good!

was good, in a roomy restaurant that was not crowded; gym was great, well equipped and clean

the breakfast bar had fruit that was over ripe. it had oatmeal but i would have enjoyed grits.

great free breakfast too

pool. coffee all the time available. parking available. invoice performance for work needs

breakfast was a typical continental style meal

well appointed suite, with comfortable bed, shower, all amenities. on site gym is helpful.

the gym, business center, pool, laundry, and restaurant were closed

enjoyed the comfort, location, the pool and hot tub

we enjoyed the bar and even more the court yard

the swimming pool looked very nice

location and cleanliness nice bar and restaurant in the lobby area

is unappealing and lighting is harsh, unsupervised kids were running wild in gym, hallways and pool, female bartender was unwilling to provide menu; not a great value for the

no recommended with kids

there was no free bottled water in the room, no refill of coffee when making up the room and the bar closed early unexpectedly one night

we’re going to give my kids two plastic cups no lids to ride to the 18th and 21st floor

the restaurant had a breakfast buffet, instead of ordering off the menu.

a bar or restaurant

good in restaurant was a little too different for the kids

staff, gym, pool

one of the main reasons why i booked that hotel was so my kids could swim

lexie in the bar was great

very clean and comfortable. the rooftop bar is awesome!

appreciate everyone making me feel welcome and dave and the bar staff were all awesome

has valley parking a bar and a restaurant upstairs with the most amazing view the elevator ride the lobbies are nice and

nice bar in the lobby

then the bar and restaurant was closed but i guess that's because of the pandemic

liked the bar area, staff was very polite, and the room was very clean

our only recommendation is to add a handicap bar at the bed

i loved the open space, which held two gyms with updated equipment, a game room, a full

there was a gym inside my room! the room was massive and had cool lighting and signage

breakfast was outstanding as was the 5:30 snacks

hotel was clean, beds were comfortable, even gym had great equipment

breakfast was excellent as well

the pool and hot tub , the laundry facilities, and rooftop patio were all great

staff were terrific, they accommodate my request for early check in and late check out

i know we are still going through a pandemic but i wish the pool was open.

breakfast was very good and hotel room was spacious.

gym was also clean and included all basic training devices

pool area was over chlorinated. my daughter's eyes were burning and had to leave.

everything great, the only minor thing i would improve a bit is breakfast.

there was no pool. my kids were disappointed but other than that, it was very enjoyable.

no room service

wouldn't normally matter, but i was traveling with kids and i guess i just assumed a 4 star hotel would have a pool

staff checked us in and made sure to acknowledge my 6 year old daughter and got her a kids pack of crayons and games

room service delivered a complementary cake for my husband

restaurant breakfast was delicious

in terms of the room, we chose to spa king, and we loved the funky decor, the delightfully comfortable bed, but the real star is the

dining onsite was fantastic and the rooftop bar was fun and unique

the rooms, gym and wine hour.

from reception to check out, the service and the services, including restaurant and bar were really a cut above most every other personal experience

kitchen utensils, plates and bowls were not adequate for the number of people each room held

rooms, comfortable beds, fast wifi, very friendly and helpful staff, modern gym and pool

breakfast buffet!

we came to get the kids out of the heat because it was very

breakfast was terrible

th floor) and the kitchen staff are exceptional

the pool is nice but the way this hotel does their breakfast is by far the best i've had

pool was freezing for the kids.

room service was great

proximity to everything. it had a pool, great breakfast, cocktail hour and. bar

front desk staff was great, love the hotel style and the upper lobby and bar layout

the gym was great , nice to have microwave on the floor.

decor, lobby bar view

was amazing for pnc park and rivers casino

bar area staff need some work took way to long for the drinks to come and anyone to wait on you

the sports bar inside the hotel was awesome, so we didn’t even need to go out for dinner, and having a

there was no room service, no housekeeping, no shuttle, no gym

very nice on site bar and grill

did not like the restaurant in the hotel or the fact that the only bar was inside the independently run restaurant

location was great, the onsite restaurant- bills bar and burgers- was fantastic