pool area was nice. staff was friendly.

the pool was also very nice and clean

the breakfast was a little bit of a let down

were out and running out of a lot of the breakfast food

room selection, easy check in, breakfast selection, modern and clean, staff was incredibly friendly

also nice fitness area and swimming pool

i was traveling alone with three kids and choose this more expensive hotel over the other local options, but i probably would have

lots of parking

hotel is spacious and has a large pool and restaurant area

for 1 adult and 2 kids it was outrageously priced

bacon for breakfast.

comfortable room,good breakfast

breakfast was good.

good breakfast and friendly staff

the breakfast was awesome and the room was clean and comfortable.

breakfast coffee was great

since no-one mans the breakfast, there should be some clear signs as what to do and how to do it

no breakfast also it was included in the prize somehow

walls were too thin. continental breakfast was rather skimpy.

breakfast fare needs to be expanded; coffee was terrible

great warm breakfast included in room fees. clean rooms with very comfortable beds.

friendly staff. good breakfast. restraunt and bar was decent.

clean great breakfast

friendly staff, cleanliness, breakfast and the small bar in the evening

being put next to the fitness room was noisy and glad no one used at 6am.

no kitchen utensils'had to get from front desk noise from highway

front desk staff, area for a cocktail,breakfast good, room clean and nice.

the breakfast was good, and the area neat and clean

i use the gym, which is adequate

no breakfast as advertised, confusing

the jacuzzi and pool were ideal and breakfast was great and location is phenomenal!

it had a gym and continental breakfast included at no extra charge!

the outdoor pool area is fenced in nicely and resembles a private yard more than a hotel pool

the jacuzzi and pool were ideal and breakfast was great and location is phenomenal!

dont stay here…i didn’t have my phone it was with my husband down in the car as he took the kids to get buckled in while i stayed back to be the last getting dressed and to tidy up the beds

you need another pool. for the crowd we had we all couldn’t swim.

the room was great, and the pool was beautiful!

breakfast and bar prices were very high

i had a drink at the bar and enjoyed the outdoor patio

gym and pool open. classy and comfortable.

the rooms were very clean and the pool area is beautiful.

the pool was refreshing. the gym was amazing. the hotel staff were wonderful to interact with.

noisy kids running through the halls with no parental supervision

it was very clean - there were no screaming kids in the pool!!!

also no atm in the building my kids wanted ice cream out of a vending machine i asked the hotel staff to bill my account an

great breakfast, indoor pool and clean.

to many kids in the pool and hot tub.

loved the suite with the two bedrooms and kitchen

good value. great amenities including very nice breakfast.

room had a nice layout with a small kitchen, living area, desk, and very comfortable bed

the bar tender made me a hot totty since i was nit feeling well

small bar in room

he was able to feel super special and the hotel handled all the kids

kids liked the waffles

the kids enjoyed the indoor pool

we stay here very often as our kids live close by

hot breakfast and heated pool and hot tub. location.

the gym and pool were closed due to covid restrictions

kept running out of towels in the pool area

breakfast could have been better the second day ( sunday) we came down at 9 and there was nothing

the breakfast is very good, a lot of food and a variety to choose from, they had bottled water and some

rooms nice, hallways clean, pool was sparkling, great breakfast

great kitchen set up in the room. wished i had brought more food with me for my stay.

the kitchen and large storage closet in the kitchen

staff, room, breakfast, location

great pool tempature!

our room was wonderful with a nice kitchen area

thought the kitchenette was a nice bonus

the breakfast was good and always out and early. it was never crowds of people.

liked the cleanliness and size of the rooms, as well as the kitchen space

clean，big space with a fridge in the king room，great breakfast。

breakfast was mediocre. the shower was filthy, hair in it and dust/dirt

easy parking

breakfast was also very good

breakfast was decent. it had several options.

the breakfast was not exactly what i would have loved

cleanliness, personnel and breakfast selection and quality.

friendly staff, cleanliness, breakfast options

cleanliness, personnel and breakfast selection and quality.

friendly staff, enjoyed the indoor pool

loved the pool and whirlpool!

pool was gross

bed comfortable, breakfast was very nice.

even though there was barely a soul dining and the phone only rang once for room service while i sat there

location and ease of shuttle to and from airport

frank with the shuttle was awesome.

was only using this particular hotel because it allows long term off-airport parking and i have been traveling between arizona and pennsylvania at least once a month

the room service menu in the room didnt mention that it works till 9 pm

wonderful staff weekly airport parking for $15 and a free shuttle amazing value!!!!

parking for trip and the shuttle drop off and pick up. the pool and hot tub were great!

pool was not open due to putting a new one in

the airport shuttle was efficient going to the airport. i hope it is that reliable returning.

hotel bar closed at 10 p

shuttle

there is a shuttle for the airport and it starts running loops early in the am

the ridiculous prices of the hotel bar and restaurant

our shuttle drivers were great. location great! staff great! room comfortable!

the shuttle got me to the airport on time for a very early flight

because of covid 19. the breakfast that was offered seemed so

pillows and bed very comfortable. breakfast very high quality food.

keep returning because this hotel has the best staff, clean rooms and offers the free shuttle

to the airport and shuttle got us there in plenty of time

airport shuttle came in handy and was especially prompt

it was reasonably priced, clean, with nicely furnished rooms, basic breakfast of coffee/tea, yogurt, fruit

keep returning because this hotel has the best staff, clean rooms and offers the free shuttle

being diverted to pittsburgh on my flight at 1 am, was able to get a room, shuttle to hotel immediately

left too early for breakfast. staff set up airport shuttle that was on time and comfortable.

shuttle to airport was very nice ud83dudc4c

sign up to use it or we would have especially since i picked the hotel due to the pool to let my kids swim

liked that i had to travel with my kids and we all felt safe

we checked in, kaitlyn, the receptionist not only focused on me, but also interacted with my kids as well

i had to complain numerous times and hotel staff had to come tell them to quiet down, stop kids from running up and down the halls

lot of kids in pools area sunday

in-room refrigerator, microwave, stove, dishwasher, kitchen table

we had a room with a kitchen setup furnished with everything you needed

was great how ever the lady that was is the kitchen was coughing non stop while in the area were the food is being cooked at which was

time got away from us so didn’t have the chance to use the pool which was pristine!

was broke which was devastating for my kids who we planned on using

beds comfortable and kitchen is nice

customer appreciation dinner...very nice.... laundry area and whole grounds very clean...

the kitchenette

was spacious and comfortable, having a kitchen was a plus even though we did not use it

room, love the kitchen area

after 5 days,breakfast was a bit repetitive

rooms and breakfast

i wish the covid-19 pandemic didn't result in no breakfast...but, that's not their fault!

everything! location, jacuzzi tub, delicous breakfast, friendly staff

food is great for a quick breakfast

there was coffee in the lobby. there was a gym. the main desk staff was great.

breakfast was really good

asked for an early check in and arrived around 11:30 and room was ready. thank you.

the on site restaurant bar blackened blue cheese burger with tots and wings were amazingly

my room was next to a loud gym and a lot of noise from other rooms

pool and we loved the quite time 9pm-9am the hotel offered for the guest as well as the free breakfast,dog friendly

very accommodating! excellent breakfast loved the pancakes!!!! biscuits and gravy amazing.

the pool could be open later.

our son enjoyed the heated indoor pool and we loved the quite time 9pm-9am the hotel offered for the guest as well as the free

pool closed

after the pandemic they will be able to have lobby coffee and continental breakfast again

did not enjoy how their was nothing within walking distance and no breakfast like mentioned on the booking app

breakfast would be a big plus.

thing i would say is that they should have eggs , bacon , sausage for breakfast

they don't have breakfast facility

didn't eat breakfast on property.

the pool was kind of small

pool was too cold

size, the amenities although the pool was down in the dead of summer; that was very disappointing

the breakfast was ok

ware light sleepers), food and drink prices were pricey, parking lot big but awkwardly made; constantly packed and spaces were very narrow

pool closed

pool and gym very

the price! also lobby and bar area were beautifully renovated and great to spend time in

liked the hotel space, lots of parking, room was spacious, and the pool and gym area was adequate

the bed was right on. the pool fine

no gift shop; no pool

lap pool!! proximity to airport.

the gym, steam room, and sauna

pool location ease

they kept the hot chocolate stocked for the kids

the pool was still close.

i was not able to eat the breakfast you provide to guests because i had to be in my parking lot for work by 6:15 am

the fitness area was nice, but the pool did not work

breakfast had great variety

flight - no shuttle service after 11:00 pm

room was next to pool and gym. very noisy.

if not for covid, we could have used more of the amenities like the bar & pool

the swimming pool was freezing, lol

friendly and nice pool.

actually have a hot breakfast

breakfast had sausage and eggs, both delicious, coffee was good as well with many choice of

nice gym

pool and gym the staff were nice and very plesant overall i had a nice

- pool was nice

no shuttles to airport

nice breakfast

the pool was very warm in the winter that's a plus

nice bar and pool......front desk staff was very accommodating.

the pool was fantastic.

appreciate everyone making me feel welcome and dave and the bar staff were all awesome

standout feature: the rooftop bar is absolutely phenomenal

history of then building being an old vo tech school and how things were repurposed the roof top bar is amazing valet attendants were overly polite and

lexie in the bar was great

staff accommodated request for early check in - much appreciated

the location to the penn state campus and planet fitness gym was perfect!

.good bar restaurant on site .very pricy.

i like the cleanl i ness of thr room, breakfast options, gym facility and snack area.

the added touch for breakfast was more than i expected

the smallish breakfast and charge for parking.

was good and they had a shuttle bus that took us to the casino which is why we booked the stay

we didn't get to enjoy breakfast because we checked out before it opened

the breakfast was great!! eggs, bacon, sausage, and potatoes, plus tons more!!!!

check in staff, breakfast, free valet parking

was not impressed with the breakfast

breakfast one of the reasons we come back along with the views and free parking, always friendly

everyone, from the lady that checked us in, too the gentleman who came by to clean our table at breakfast, they were all polite, kind, and gave off a sense of pride to be working there

asked for early check in and was accommodated

the hotel also offers a free shuttle to visit places in that part of pittsburgh

loved monk's bar, and the grab and go breakfast

grab and go breakfast was warm and ready on time with delicious house-made ham and cheese croissant, fresh

was clean, elevator worked never waited for it, staff very friendly, workout gym nice, no problem accessing

bed (couldn’t sleep - very sore), outdated gym equipment and gym room not kept

easy check in, close to airport. breakfast included.

excellent service from the front desk to room service personnel

surprise evening snacks in lobby. enthusiastic shuttle driver.

the shuttle service driver was as nice as nice can be

i wish the pool was open but with covid season i understand.

pool was closed during our initial arrival

the breakfast....

nice room and very good breakfast

kitchenette

even with the pool being closed this was a wonderful experience

very friendly staff, rooms clean, pool was very nice

the swimming pool water was chilly for the kids but other then that it was great.

shower room and changing room attached to the pool

i think that the pool should be open later and/or open sooner

the pool was very nice and our son had a lot of fun in it

close to pnc park. comfortable beds, couch. like the kitchenette. plenty of closet space.

comfortable nice and clean with a little kitchenette

close to pnc park,shuttle driver was great and the breakfast crew was wonderful

location because it was near the casino.

the other phone's pre-programmed buttons for housekeeping, room service, etc

breakfast was highly adequate & staff kept the breakfast bar

retro property with a busy bar on site and easy to come and go once you figure out how to get to it

breakfast bar is great!

the gentleman in the laundry was happy to dry them for me and tried to refuse my

very accommodating staff. great place for airport overnights. best breakfast ever.

steelers) and downtime, nearby andy warhol musem; swimming pool - great to spend some time with kids

rooms were very clean, pool area was really clean, definitely recommend

there were several restaurants within walking distance which was great with the kids

the coffee bar could use improvement though as the standard dispenser barely has room for the cups

hyatt had a fantastic breakfast

the breakfast was great. it was hot and there was plenty to eat. the cook did a good job,

friendy staff, cleanliness, hot breakfast, and the pool.

location, clean, spacious, digital key, good breakfast, friendly staff.

location, staff, bedding, shuttle

not even an option, which was a bit disappointing- but we enjoyed making our own waffles and the kids did love decorating them with all the toppings

comfy food - breakfast and dinner, whirlpool

i liked the kickback and that the hotel had a laundry facility.

the gym could have been a little bigger. other than that, everything was great.

however the guests need to keep them out out the breakfast and evening where they have food for their guests

we also had a very satisfying breakfast

free breakfast and coffee

trying to use pool area the one night, we went down about 8 pm and there was a family with small kids in the hot tub we went back down about 11 and they were still there

breakfast was great kids able to serve themselves

staff was very nice and allowed us early check in since our arrival was early.

close and safe for a mom plus 3 small kids

the gym was very nice but a pool would take this place to the next level

room service was polite and on time as asked

wifi was in and out the whole time

room service was awesome

and the gym was

breakfast was terrible

tv was great kitchen was well stocked all very very

nice seating area for breakfast

limited bar hours and no

nice amenities. great gym. friendly staff. big, clean lobby with gorgeous outdoor patio

gym and common areas were not as clean as i would expect

was amazing for pnc park and rivers casino

the gym was great , nice to have microwave on the floor.

great location, helpful staff, good gym, comfortable and clean.

front desk staff was great, love the hotel style and the upper lobby and bar layout

from the early check in, to the guys parking our car, the lounge host, the housekeeping staff

the wifi did not work

bad wifi connection

100s of people lined up to check in at 4pm and they would not grant early check in

location is great. very clean. accomodated an early check in.

guest laundry and complimentary soap. room was nice and quiet. temp control was effective.

is no current restaurant or bar as ownership changes

the gym

no room service

no room service

staff that was at the front deck at 11:00pm she was not nice to my kids at all we needed a maintenence man to fix our lock and she told the kids no then the sec time

very nice on site bar and grill

nice hotel, had a large bar and restaurant inside

kids running up and down the hallway at 10pm

very clean room. staff was very friendly and helpful. love the shuttle to the casino.

the bar was awesome. the facial at the spa was phenomenal. the brunch was also very good!

we checked in we struggled to get front desk to answer the phone, room service did not answer

we booked massages in the spa and they were the best we've ever had

the bar on the second floor is very nice

we had one night we just felt like going downstairs for food, and yes, room service was available

great location, breakfast and dinner bar included.beautiful rooftop patio.

amenities were plentiful-pool, hot tub, gym, laundry, outdoor patio, free breakfast &

had a great stay, the hotel has many nice facilities, including the gym and a terrace with a wonderful view

the kids enjoyed the pool and breakfast was delicious

location, friendly staff (minus 1 bar tender), and clean rooms

staff was great. bar great

also a band in the bar downstairs was playing loudly until probably around 2am

great central location. bar is not open during week days.

loved the early check in and really appreciate the 12pm check out

we traveled from san fransisco and arrived super early

nice pool and fitness facility

breakfast, room, and location sound true

comfortable bed, great bathroom, kitchen, safe, valet parking

awesome breakfast and staff in the kitchen area

the staff in the dining room and those doing room service were very friendly and welcoming

out of spa rooms and gave us a handicapped room with a normal bath which isnt what we paid for

was great and staff were brilliant from the people that checked us in to the restaurant and bar staff

hotel didn't do anything to help to get a reservation at the hotel bar or resstaurant.

location, staff, bar - favorite hotel in pittsburgh!

that room service or restaurant could've accommodated past 11p for basic snacks/desserts

we did not have a mini bar in our room

birthday, but didn't get any replies besides the first message

pop up bar was great and the staff was super friendly

straightened room upon our return, and also the housekeeping staff was so sweet and obliging), room service (which honestly got messed up the first morning, but was handled beautifully), (-)dark room, small, bar limited, no room service, no info in room bout services. (-) service was slow both for room service and at the restaurant (the rebel room)

we believe the bar could have stayed open longer

the lobby was beautifully decorated for xmas and the bar food was great

great gym, beautiful lobby.

the door attendants, parking attendants, the desk clerks, the bellmen, the housekeeping staff, room service attendants, all of the dining room staff)

wouldn't normally matter, but i was traveling with kids and i guess i just assumed a 4 star hotel would have a pool

the bar seevice was bad and to small

you can work out in your room or in the awesome gym

didn't have dinner, limited breakfast, extremely expensive options for any change to a breakfast

very nice place. awesome included breakfast

our only recommendation is to add a handicap bar at the bed

i loved the open space, which held two gyms with updated equipment, a game room, a full

kids loved it

at 6:40 we still didn't have breakfast so we called room service and

was very friendly, and accommodating when we were put next to a room full of disrespectful kids

served breakfast would have been a bonus, but they did bring a microwave to our room, so we were able to

the breakfast was fabulous!

is unappealing and lighting is harsh, unsupervised kids were running wild in gym, hallways and pool, female bartender was unwilling to provide menu; not a great value for the

very old building- built in 60-run down and gym was poor

decent bar that we spent a little time at, too

we’re going to give my kids two plastic cups no lids to ride to the 18th and 21st floor

the hotel bar was well stocked and had friendly and helpful bar staff.

location, we loved the bar and staff and the rooms were clean

location was great rooms were clean bar & restaurant right on location

pool closing pricing

lack of room service

hotel pool was typical nothing to brag about, but still clean and enough for the kids to splash around in