excellent location for us with good car parking

we had our lunch, dinner and breakfast with you, we couldn t get over how exceptional it all was

the staff were excellent, very friendly, knowledgeable & helpful, the evening meal & breakfast were superb & quality of the food was excellent, we will be

breakfast was great highly recommend

i very much enjoyed the lovely products in the bathroom leaving feeling like you have been to a spa

the most dog friendly hotel i've ever stayed in with bar staff bringing bowls of water, dog biscuits and cuddles for our dog throughout our stay

friendly and accommodating for our early check in

the fact we had dogs was not a problem and they were even allowed in the bar area

locals who attend the golf club bar made a few strange comments to me but the bar staff were really great about talking

- better quality for late risers and no laundry cart being emptied/filled in the restaurant next to where i was eating

were very friendly and happy to arrange a late check out at no extra cost

the bar and restaurant was friendly and welcoming with good value, tasty food and a fantastic breakfast

very good breakfast, we also ate in the bar very good food nicely presented

not from the hotel but from the tapas bar next door

were there on a friday night and there is a late bar attached to the hotel

limited bar facilities but a lot of that was due to sensible covid restrictions.

difficult to pick anything out - the only thing perhaps were the bar menu choices that were also on offer in the orangery

the restaurant and bar has great choices and

all the food was great. bar prices very reasonable for a top hotel

advertised as all day in bar but when we attempted to eat we were told that food only served from six o clock

small english breakfast but filled a hole

the stay was very enjoyable and breakfast adequate

not to like very welcoming owner's and staff, very clean hotel, lovely food, amazing full english breakfast, facilities really

very comfortable bed,, good facilities. great breakfast. close to wye valley half marathon.

the food was very tasty nice beers especially the gurkha beer very nice ,and a nice full english breakfast in the morning happy day's

the food was exceptional both in the evening and at breakfast

outstanding breakfast

the restaurant and breakfast was excellent.

breakfast included in the price was amazing. the location is also stunning

the food was good, the breakfast was exceptional - one of the best breakfasts we have had

great room, fantastic shower & towels had food in the bar which was very good as was

they are putting the effort into refurbishing the bar ready for when restrictions allow them to reopen

good value for money, extremely helpful, we were allowed a late check out as we were at a wedding at the speech house

meal there and again the food was excellent and great value for the prices charged,a good stocked bar and all the owners and staff went out of there way to make sure you had everything you needed

adult bed was really comfortable but the mattresses on the bunk beds in the kids room were very lumpy

location for golf at rolls of monmouth/ross on wye and exceptional value

onmouth golf club and woodlake park ) , had a good

group of golfers who were up partying and were loud detracted

breakfast very good. location excellent. on site parking. wifi & tv stations excellent.

:friendly staff; free parking on site, nice towels, comfy bed, nice toilet paper, good breakfast, bar not too expensive

the bar area is very dated although warm & cosy! def needs an upgrade

the hotel is very clean, it has a bar and a restaurant (we didnt use) it has a beautiful garden which we had a couple of drinks in

the bar closed at 10 pm so we had to encroach on a line dancing class so we could use their bar

brought evening meal and drinks at the bar and paid for it at the bar but all evening the staff kept coming up to us to pay for our meal

right on the river and easy walking distance to restaurants, pubs, cafes, butterfly farm, crazy golf, canoeing and walking

the mushrooms on toast for breakfast were sublime

excellent rooms, a good bar with fine food on offer both there and in the restaurant.

we have an evening meal and breakfast - both were superb

there is a large covered bar area and a fire-pit for when the weather might be less clement than we experienced

my husband to celebrate his birthday, food in the upper deck restaurant was superb as was the breakfast the following morning

good wifi coverage

room service shockingly poor

was a shame the man dining room was the man walk through for the kitchen

alround service both bar and restaurant

fresh towels on the bed and room service came in to freshen the bathroom up each

staff were great. rooms spot on and the breakfast wow ud83dudcaf

i was very late on arrival (no problem), there was a lively fun atmosphere in the bar with many local

the food was excellent and very well priced, and the bar staff were very friendly too

comforting bar and lounges with modern accommodation

friendly staff clean tidy room and bar area highly recommended

staff were amazing. great value for money on room,in the bar and food. very comfy accommodation.

the staff were very helpful the breakfast was served in my room every morning

convenient and free parking

breakfast was free and really good too

the breakfast was amazing you couldn't ask for any more

and manageress kindly bought us a drink as our room wasn’t quite ready even though had paid for early check in

great bar and location decent

always accommodate an early check in if rooms are ready

great atmosphere in the bar at night

location was perfect . staff were friendly . bar was nice, had the golf on

all of the staff were exceptionally friendly and the young gentleman behind the bar went out of his way to check me in quickly and efficiently, even though i had arrived late on a

staff were very welcoming and friendly - keeping the bar open, serving us drinks and nibbles to our table until quite late on a sunday evening

rooms are away from main bar so quiet and a good size

bar area was lovely, very friendly staff and the breakfast was delicious, the menu looked fantastic

was amazing staff were apologetic about bedding and changed this straight away - problem with the laundry

friendly staff, lovely food, plenty of parking. very peaceful.

ard winning pie) of course was really good, the bar is well stocked with different beers, wines and spirits and is a nice place to socialise

were like little chalets away from the bar it was lovely, clean and tidy

atmosphere..phil and martin and their staff food was excellent..breakfast superb

the wifi was next to useless!!

the english breakfast in the morning and the location in the small town

breakfast was substantial with everything on

the breakfast was first class plenty of

lovely really clean posh bathroom bed comfy sitting area with nice sofa for watching tv view good breakfast good plenty of choice lovely staff in bar and restaurant

staff were very friendly and super helpful, especially at breakfast and dinner

cause we had a do) was delightful

en though the parking was frankly right in front of the room) and this is something i expect to be offered

the bathroom was dirty, no wifi, toilet was running constantly, and our views were of the parking lot

we weren t told that the late night room service was not available however the kind staff scrounged up something for us to eat

we really enjoyed exploring the gardens in the morning sunshine after our excellent breakfast

size of room (429 lakeside lodge). kids loved it.

also room service took over an hour just to deliver a jug of cold water with ice cubes in

we had to flag down a waitress just to get a kids menu and again to ask for a drink, we d been there 20 minutes by then

were screaming, running, and jumping; although staff did speak to him about the pool rules, the kids kept being noisy and splashing to the point where i could hear them from inside the steam room

lovely rooms over looking the golf course

such great value for money and breakfast included

both the evening meal and the breakfast were high quality, hot and served quickly after ordering

i was a bit worried that having a room overlooking the high street and above the bar might be noisy but it was surprisingly quiet with no noise problems at all

traditional pub b&b that offered a great location, excellent breakfast and great value for money

we were greeted by friendly, helpful staff despite the bar being really busy

parking easy and friendly helpful service

comfortable, good facilities, safe parking, great

didn't have breakfast, good lively bar area

the bar staff were wonderful, especially the girls that were running the bar and rooms

bar downstairs quite noisy

the noise from the bar was very loud in my room, but it was an fa cup final night so that may not be every night and

cider selection on the bar could be expanded slightly but i did enjoy the cidre.

they also gave bags so we could take away food from the breakfast bar and take away cups to take hot chocolate, tea etc

great breakfast, polite staff, happy with everything

great room , great breakfast

location as it is next to a bar resteraunt and the park and ride

the busy bar did not affect our stay in any way

arrived 6 mins early for early check in

hotel come pub, good value for money in the bar area for food, ideal location just out of the main town not far from the main motorway

lovely hotel/bar staff

ability for early check in

away with 9mates on golf trip

parking to rear of property, friendly staff, great bar and tasty full english breakfast

comfortable room good value nice bar good choice of drinks and food excellent staff

we really liked having the friendly bar right on our doorstep

- excellent standard- tasty- good choice staff - very helpful - excellent bar staff location - easy to find- very quiet- ample parking bedding - clean and comfy

reception staff lovely clean comfortable room excellent bar area and restaurant lovely

staff were great and really went above and beyond, accommodated an early check in and even upgraded the room

however, asked politely if early check in was available, and emailed twice prior, as we were attending a wedding at 3

the bar lady claire was brilliant lovely lady goes along way

welcome was warm and friendly, the room was clean and adequate for what we needed, the bar was nice and the prices very reasonable

my default hotel to stay at. clean, warm, friendly. great bar and exceptional food.

plenty of parking and great value for money

the kitchen facilities were good

and room service was excellent and the food was delicious

room comfortable and spotless. bar staff attentive and restaurant/ food generally was excellent.

good omelet and room. staff was friendly and helpful; good parking;

was no wifi access from the room which it stated there was

myself and my partner enjoyed our visit here and would come again plenty of parking

parking was good

the rooms are spot on, and has ample parking

lovely hotel to stay at, personal trainer at the gym reception very nice and friendly ..

didn't have lunch or dinner in the restaurant

time i ordered room service i was not aware they charge 5 extra for the service

wifi weren t strong, and i had a problem with payment, there was miscommunication, which should

also at the pool they gave towel to use each time, meaning i didn't have to use the one from the room when

difficult to find a seat in the bar in evening

the hotel and spa staff were amazing and very professional

and because the card machine doesn't work on the floors, you still need to go down to the busy bar to order and pay for your food even if it's to be delivered to your room

so spacious - easy access and very comfortable kids loved it too

wonderful little gym with everything we needed

breakfast could be better, especially hot items for vegetarians

easy to get to and lots of parking

wish thee was some outdoor space for kids and a bit of green area or mini-garden

couldnt get the phone to work when i tried to call down to reception for room

lovely hotel friendly staff generous room size with the option of late check out

room was great , staff were fantastic . lovely bar and outside area

really good choice of breakfast food. service was excellent

the bar staff did offer me a menu for takeaway

breakfast was fab. room was lovely and very clean. friendly staff.

close to the crematorium ground floor room early check in

tray of room service left from the previous occupant of my room which stayed until i ordered room service

parking, clean room, lovely bathroom 'smellies'

breakfast, delicious with large choice

the food the night before took over an hr to come out and we ordered kids meals b4 we even sat down so we could get them fed

wifi was appalling, and my main plan was to lie in bed watching movies

arrived around 10am on a saturday and the gents toilet for the bar was in need of a clean and was a bit wiffy

we only used one bar area, drinks were reasonable and a cosy, ambient

building had plenty of character, friendly staff beautiful clean room with bar and lovely food

real ale bar was very relaxing

quite a lot of noise from the bar could be heard in the rooms.

we appreciated the large and comfortable bed, and the ev charge points (11kw, paid separately)

ev charging points in car park

evening restaurant deserted, there wasn’t really a bar area

little dated for my personal taste, lacking a proper bar drinks/bar area, probably better for couples/group stays

this was fine but usually when staying in a hotel it’s nice to sit in reception or in the bar and have a drink

the parking lot should have had more spaces near the entry

we arrived and could not dine in the restaurant on sunday, the kitchen did do us a lovely in room service dinner though fully booked/ busy

though i didn t ask at the desk and only went by what was

smart friendly fabulous facilities excellent breakfast choice great value included parking wifi shower room television delicious english breakfast buffet bar lounge much more

also found the staff helpful and friendly when dealing with our requests for ordering taxis and room service

lovely staff, great rooms, breakfast fab and location perfect.

lots of thoughtful touches...great breakfast

the rooftop bar is exceptional and has an intimate and exclusive vibe that compliment the views perfectly

bar is a bit under staffed

breakfast was continental buffet and order from a menu for hot food which was tasty

i waited 30 minutes for my drink and ended up collecting it myself from the bar because despite reminding the staff no one brought me the drink

the kids meal considered ketchup as a side dish which meant that there were no vegetables as an option

breakfast was great and perfect for the kids

nice rooms and swimming pool and gym had everything i needed. good value for money

annoying you have to pay for carpark and the pool/ spa area could definently do with a refresh / upgrade

room service was great and breakfast was

of the best hotels i ve stayed at, staff lovely, rooms lovely clean and comfortable, pool and spa facilities great and clean

wifi was hit and miss.

lovely little pool and spa

service in the bar for food wasn't great but it didn't ruin our stay

staff and facilities was above and beyond my expectations excellent value for money nice bar and restaurant to relax in will definitely stay

the location to the icc room was clean and very comfortable shower amazing with elemis products bar was well stocked with friendly staff large car park with reasonable overnight

location was good the breakfast was very good.

room service took over 45 mins to arrive

it was clean, welcoming, amazing breakfast and comfortable beds!

we enjoyed everything. we particularly like the grill at the golf club.

so helpful, the cleanliness, the pool and jacuzzi very nice place to relax definitely come back again

great visually and activities for the kids were amazing

we did not have robes in the room, but the lovely spa staff gave us robes

next door staff moved us to another room and provided us with a complimentary bottle of wine and late check

i needed water and food but no room service which is also tough

breakfast was a bit of a faf bar wasn't stocked well they ran out of my beer ud83dude12

i ve had breakfast

lots of fast ev chargers and good car park

25 for a bottle of coke at the bar is daylight robbery, this needs to be looked at

they put a separate dining table next o the fire in the bar so we did not have to leave the dog in the room

draft beer was not good but the bar staff changed the drinks with no question

the room (four poster room 2) was wonderful with a bubble spa bath and the chateaubriand dinner could not be faulted

relaxing in the lovely atmosphere in the lounge, with a wide range of options in the well-stocked bar - including, hurrah

it has no spa facilities, only in-room massages and a unheated plunge pool but it was great for pool-based lounging and the occasional cold dip on a hot day

re wifi, there could have been a ticket code

not access wifi and told by night order there is no password when the site clearly adjed for one

he also loved the swimming pool which we had to ourselves each time we went for a swim

the charge for the tray to room service

pool and gym were good, would be nice to have a little more - jacuzzi, sauna etc.

the car park is too far. walking up the hill was not funny especially after breakfast.

fact that we were upgraded to room 111 in the manor house, the pool and spa was very clean and enjoyable

the facilities are excellent

m, sauna, pools and restaurants) and i'm just a bit gutted that i didn't have time to sample all

a really nice room with a sofa and additional tv , breakfast was amazing

kids on floor level 3 directly above us starting jumping on the floor and running up and down at

the sofa bed in the room for my kids was uncomfortable. had to also pay for parking.

kids would have loved hot choc from coffee machine.

the bar area was a nice surprise, spotless, stylish and prompt service

staff big and comfy beds impecable cleanless great lightness/ enough plugs very good breakfast

would have liked breakfast to have started from 7 but that is been picky

staff were friendly breakfast was really good room was lovely with good facilities

superb full english breakfast, great location, clean, friendly staff. exceeded expectations

location,clean,comfort,breakfast and the staff’s politeness.

nice staff though and nice breakfast room

and my family loved the gym and thr swimming

kids had a ball

in the restaurant and was super yummy but a little on the expensive side for us but happy the kids got to eat free so that made up for it

a gym, sauna and decent sized swimming pool (available to all holiday inn guests)

well styled bedroom and relaxing bar and lounges

no bath robes or leaflets about room service

super menu and the bar is well stocked. staff are all very helpful.

parking can be awkward as non residents take up all the spaces & go intio town but are not having

on the first evening we had to have room service because of high winds and rain closed the outside marquee

the rooms, restaurant, grounds and parking facilities are excellent

very welcoming and accondating staff in a lovely location - great room service

the food in the restaurant was excellent with a good selection for both breakfast and dinner

the restaurant and bar are close but still the room service was good enough

cause the room was spacious)

hot, the room was immaculately clean and spacious, the covid procedures were impressive, ample parking but most notably the staff were incredible

nicely place to stay, great bar area & restaurant, bedroom are nice, bed very comfortable, great location, friendly staff

great restaurant/breakfast area. food good. good nights sleep good pool & gym

always has a smile on there faces & nothing was too much trouble, excellent facilities, lovely breakfast, & excellent location will definitely be stopping there on our next visit

guests are allowed to use the gym and swimming pool at no cost

the fact that there was a wedding with kids running riot in reception!