beautiful old cotswolds building with wonderful gardens at the rear leading to the spa and parking area

bar staff in the cocktail area kept disappearing when we wanted a drink, so we missed last orders

just the breakfast room and breakfast itself was a special experience

breakfast was very good from the fresh fruit to the cooked to order breakfast

the food was superb , the bar was terrific and the gin garden spectacular

comfortable bed and bedroom, delicious breakfast and lovely atmosphere.

great bar and breakfast in the morning was brilliant

service in the dining room especially at breakfast was a bit chaotic.

charming room, very friendly staff, good breakfast and very conveniently over the road from the spa we visited

charming rooms.. friendly staff, lovely location. great breakfast… perfect

the restaurants and bars on site are great, with delicious beverages and the breakfast/dinner were superb

we had a beautiful breakfast every day which had everything available you could ever want

the facilities are exceptional with access to the spa even with a child

breakfast service was a lovely mix of formal and informal

quality breakfast, with professional and friendly staff to serve all guests

would love a small pool/jacuzzi and other spa facilities

better room service

great free ev charging

food at the hook restaurant is fantastic and the the lounge and bar areas are both very nice places to be for a drink, or some food too

rooms quite small - no spa facilities

nice big comfy room, large walk in shower. excellent breakfast. plenty of parking.

very friendly, welcome. the bar area was lively and very festive.

the breakfast was amazing

the garden was also a great spot to sit and have pre-dinner drinks with friends and breakfast was excellent

hotel with parking, breakfast, bar food or restaurant and friendly staff do you need anything?

parking was difficult at first but better later when a group had left.

we had room service for breakfast which was delivered exactly on time and clearly delivered straight from

the breakfast was vey good and the evening meal we had served as room service was also hot & tasty which in my experience of room service can be hit or miss

also there wasn t loads of parking but we made it work

a little disappointed that the swimming pool and spa had been demolished

definitely one for the ladies with a spa experience you won't forget

we didn't manage to use the spa facilities, which was unfortunate

the outside courtyard area was lovely for a sunny day and the spa including pool, jacuzzi etc was great

the pool and gym

booked very last minute so couldn t eat in the main resturant so ate at the wine bar which was great but the menu wasn t very exciting and didn t have many meat options

car parking is easily available, but i would suggest that the kitchen extractor fans were cleaned as

meal and breakfast was lovely

the food was amazing - from breakfast to evening dinner

parking was easy, and the view from the property was gorgeous

ample parking

good location close to the cotswolds villages and ample parking space

at the bar other than the host , we wernt told when breakfast was , we wasn't told if there was wifi, the tv didn't work , the bathroom was moldy , stains and grim toilet seat , the bath/shower

no food on a monday night wifi not good

free car parking

lovely spacious room and decor, free parking and wifi

car parking could be a problem in higher season but i managed to get a space outside

wifi was non-existent in our room

the real ale in the bar was hook norton and it was flat and of poor taste,i would suggest that another local brewery

great location, gd food, entertainment for kids and excellent service from staff

fairly ropey, but we don't come to watch tv so not really a big issue for us, but if we bring the kids it wouldn't be so good

also appreciated the early check in facility, in order to change , & leave bags etc

comfy bed , good location , i arrived early and no problem with early check in

the bar is cute and has a nice fire going

room was above the bar so it was a bit noisy until about 11pm and there was traffic noise in the morning

young man behind the bar who booked me in was welcoming and friendly

i found parking right outside, although there is additional parking at the rear, i had an upgrade that i

to staff shortages

also the ev charger didn t work

we ate well at a most reasonable cost in the brasserie for dinner and, for free, a full breakfast

think) room service wasn t available

excess to the pool and sauna. friendly staff

reception had organised early access to room, and late check out if required

gym was very good

hour security at the gate very clean and reasonably priced lounge area washing machines swimming pool

on our stay the pool was closed- we weren’t aware until went to go swimming- but not a big problem

red hot bath cozy rooms,great bar connected called jacksons,top food and sports bar

clean and decorated lovely bed firm and comfortable the staff were all lovely the bar opposite was lovely bar men very friendly and nothing was too much for the customers would stay

breakfast was one of the nicest hotel breakfasts we have ever had and the bar area was amazing especially the dome bar

room was spacious and very clean, recently refurbished to a very high standard, the bar was well stocked and reasonably priced, although near the centre of town it is quiet and close

com the hotel is listed as having a ev charger but this is a private one just for the owner

wifi problems a lot of dust above the bathroom door in room 3 very awkward stick to shut the high

the bar area has a nice vibe and breakfast was superb quality, ad served with a smile

hotel was fantastic, lots of charm and extremely family friendly with lots of parking

lovely atmosphere in the bar area with the open fire, a very special touch to the whole experience

lots of space for car parking

easy car parking

no wifi in bedroom.

lots of parking and it s free

location friendly staff spacious bedroom and lounge great spa/pool lovely food excellent wifi

every thing, great breakfast, hotel building, location, parking, pool and spa, staff

plenty of parking available

good hot breakfast & great location, easy to travel in different villages

the kids loved staying in an elegant manor

en though

not a place for families with kids

the staff were so friendly and accommodating; drinks were great in the bar in the evening and the food was excellent

the bar had a lovely vibe, the food was delicious and the rooms were stylish, cute and cosy

in the garden of the hotel beautiful and quaint rural retreat with amazing attention to detail bar man from wolves/ aus was very friendly and went above and beyond to make

great bar area and fireplace, yummy breakfast a la cart and the beds are very comfortable

also had dinner in the restaurant which was exceptional and enjoyed some lovely cocktails in the bar area too

the breakfast was delicious and the bar in the evening way lovely

incredible so when we visit again we will eat here we had drinks in the lobby, the snug and the bar

no proper parking facilities. serving bar staff, some could be retrained.

drinks in the bar area was a very pleasant experience, staff were very helpful

we checked in 30mins before check-in time was finished and we wanted to order food, the bar staff were happy to still serve us, we are very grateful for this

the only downside was that the bar drinks were high

for us, the hotel happily accommodated all my requests of preferring a bath and needing an early check in and late check out which i was very grateful for

bed very comfy staff fabulous breakfast delicious!

room, the staff, the bar and the beer garden were all amazing

our only moan was that the bar was shut when we arrived back from being out exploring the town

it hadn't made it through the system yet; staff were very friendly and when we tried ordering room service from the wrong menu online they bought us a menu in person

touch nice tea and coffee and some cookies too warm welcome when i arrived with the offer of room service at my requested time with a much needed glass of wine as i arrived late

room was too hot and we asked for the heating to be turned down, the wifi was not working nor was the television

the gym was out of order and it looked derilict and no spain site. disappointed!!

gym was small and left a lot to be desired.

excellent breakfast, allowed to take our time without rush.

great bar and lounges

genuinely lovely and personable staff, from the managers to reception to the bar and kitchen staff

breakfast was great,location amazing

only experienced the bar and breakfast in the morning but both were excellent

very inviting, friendly helpful staff. evening meal and breakfast both excellent

karen at breakfast was soooo helpful and friendly. great dining room.

cosy inn - beautiful boutique styling and wonderful food (breakfast and dinner)

breakfast by the log fire and dinner too

good place to be with kids

very flexible with the late check out!

also bar staff excellent

nice dinner in the bar too

night at the bar downstairs, a boy worker obviously wanted us to leave the bar even though we bought a pint as

good accommodation. lovely food and unusual to see a bar billiards table in a pub these days

breakfast

wifi connector flashed a bright light into the room all night

nice late check out of 11

cosy atmosphere. friendly staff great breakfast

the wifi had its moments but on the whole did work. a booster on the 1st floor might help.

the gym was well equipped and organized which i enjoyed in the morning

lovely restaurant and bar area and cosy snug and fabulous breakfast

tired decor limited room service at night

room slightly small for price , no where to sit and eat room service breakfast

minor, niggle wifi didn t work neither did the casting

room service ordering was a little inefficient and drinks were forgotten - remedied quickly though

the amazing balcony the room was so big access to coffees room service service was amazing

lovely room and hotel setting. room service was tasty.

nice hotel bar and dining room

if room service is available till 11:00 would be better.

great location, lovely breakfast.

is some noise from the bar if you aren't partaking down stairs but nothing to keep you awake and the church bells can be

breakfast too was generous

breakfast was excellent

breakfast and evening meals, hotel had lots of character and a great atmosphere in the bar on friday and saturday night

everything location room staff breakfast

very courteous & made us feel welcome & valued throughout our stay - reception, housekeeping & at breakfast

the friendly staff, excellent room service and cocktails in the lounge

breakfast was excellent, but the most exceptional aspects were the disabled facilities

room service menu was lacking, which in the current climate we probably would have utilised had

big parking

near the hotel is an excellent plan, it is not too long specially if you plan to walk with kids

lots of dogs and kids

do try birdland at burton on the water which is amazing for kids

as a solo adult traveler, the place had too many families with little kids for my tastes

had a cooked breakfast which was delicious , eggs cooked to perfection

we had a wonderful dinner and a lovely breakfast

we had an excellent evening meal and breakfast.

didn't have breakfast

lovely bar lounges and giving complimentary upgrade

due to the ongoing pandemic the bar was shut, but this didn't dampen our stay

get very warm in the night foods was lovely but it bit pricey in some things and bit pricey for laundry location is good it 15 mins walk to

room service was difficult and should be a better/easier process

service could have been better and information could have been shared about accessing the spa facilities when we booked in

a shame no longer spa facilities

huge bed all very clean location was ideal,right on the edge of town facilities were great,gym,pool,sauna great bar and

people book this hotel because they want something for the kids to do, so we didn't use the pool

long wait to check in. extra beds for kids not very comfortable.

use of spa was

location was amazing, staff lovely, room service quick

flat had absolutely nothing, not even tea or coffee but the bar staff gave us some tea bags and instant coffee

noise from the bar below was a bit of a nuisance as it went on longer than expected, but discovered it was a

failed to come on in the morning, and you could see the condensation in your breath in the kitchen and double bedroom in the morning-it was that cold, and as a result it also felt damp

kitchen was very good

great location, nice bar staff who showed us to the apartment.

we loved it here so clean cosy, staff very friendly and breakfast was delicious

wifi was a bit dysfunctional

the rooms were beautifully decorated , good sizes , great bathrooms ,with a safe and a mini bar

there was a problem with the wifi which we were assured was only

the restaurant and bar served excellent food and libation

bar facity good and garden lovely for a drink too in the sun would highly recommend and stay again

late check out also a plus for us

clean and tidy breakfast was very nice

wifi access was not straight forward as there was an issue with service

breakfast was tasty and we had a lot to choose from

all really amazing staff: really helpful, good sense of humor and polite -the facilities: pool was great, outdoor area was perfect for a cup of tea by the fire to end the night -breakfast:

great having a ev charging point in the carpark

wifi was very poor in my room, as was the mobile network.

:30 am) without any previious information

beds were comfortable and great wifi and usb access

ave more than required); wifi was terrible

rooms with everything you need

surroundings were lovely, we were all upgraded with our rooms and the food lunch/evening meal/breakfast and service were exceptional

in rooms no cooked breakfast booked continental then forgot i was there, girl over sleep no wifi secure asked for quiet room and was no 3 opposite the main door everyone uses coming up the

comfort, luxury items in the room such as dyson fan, eat plugs, toiletries of good quality, mini bar with free prosecco

wifi a bit patchy as we were in one of the rooms furthest from the main reception

building and grounds beautifully kept inside all areas staff very helpful and friendly bar and bar food was excellent pool, sauna and steam room

beautifully kept inside all areas staff very helpful and friendly bar and bar food was excellent pool, sauna and steam room

om was most remote from main corridors)

lovely indoor pool and gym

the little bar area was lovely and the

was a shame the bar closed at 6pm, i believe they haven't enough staff to keep it open, but the garden has a lovely

very nice comfortable room, good parking, great location within mins of stratford upon avon

good size car park and a terrific bar to enjoy a drink before you go out

wifi

slight noise from bar below

slightly more friendly bar man could be an improvement as attitude changed when serving me as not a regular and was a

tea, coffee and biscuits, the breakfast was excellent and staff very friendly and helpful, the bar was well stocked with various ales, a car park is situated at the rear

breakfast, the bar downstairs and the staff were excellent!

strong wifi

we were sad to have just missed the children s swimming hours, but the kids (ages 5, 7, 8, 10) ran around the beautiful garden for hours while the adults had dinner on (-) we arrived just as they ended at 6p and the kids were heartbroken they couldn t use the pool before we checked out (+) perfect with our four kids (-) limited kids time in spa, meant we had to work around these times during our visit (+)spa was excellent and offered flexibility for kids (+)apartment , 3 double beds, tv in kids room , lovely kitchen area too + an excellent spa / pool (+)our long journey and not have to pay to do so, access both the gym and pool for myself and the kids at various times which was enjoyable and hassle free and it was central to the places we (+) the kids had loads of fun (-) the pool has splash time for kids but beware that is the only time the kids can swim (+) lovely spa/pool, though wish there were fewer time restrictions for kids (+)you can t check in before 5 doesn t leave a lot of time to enjoy the swimming pool with your kids (5-6) is the allocated slot for your kids

free parking

felt it more appropriate for golfers saw no reason for the gate barries to enter and exit car park

friendliness of the staff to the unexpected surprise of being given free drink vouchers for the bar when the spa was unexpectedly closed

really comfortable stay and the ev chargers available is very helpful

cheep for what you get, the rooms are beautiful and massive, walk in shower mini bar and the beds are massive and so comfortable breakfast was lovely continental included in the

good car parking with free ev charging for guests

food in the restaurant breakfast was amazing too

lack of disability parking. not really acceptable.

ev charger broken

breakfast is tasty and lots to choose from

the breakfast was great

excellent breakfast- room was sound for a short one night stay close to the race course

lovely bedroom and fab jacuzzi bath breakfast excellent quality and great choice

staff are great and breakfast is

plenty of parking

to pay extra for the swimming pool and restaurant was full 3 coaches turned up and had booked out the whole

place, lovely surroundings for a nice walk, all staff very friendly, fab service at the bar & restaurant & reception

the time restriction on children to use the swimming pool

the gym and the pool is a credit to the hotel

the golf course was in excellent condition

everywhere was super clean and bar prices were good

the breakfast was delicious

parking, fast check-in, restaurant and bar facilities, the amazing golf course view ,great sized room

ok but never keen on a cooked breakfast from under a grill

45 no good for the kids

parking can be a problem but you can park over night close by but need to move after two hours in

the key to get in the front door was brilliant because i could come and go as i pleased and the room service was brilliant, everything felt so clean and lovely

wifi not working and tv didnt work first night

tiny parking lot

we requested an early check in because i have some serious health issues

jack behind the bar mixes an awesome g&t and amber and her colleague (whose name i forgot to ask) were brilliant

great rooms and a good bar area to relax in

noise in the evening as it was busy bar and restaurant

were couple of hours early, notified them we were parked on the carpark and the girl behind the bar went out of her way to see if our room was ready, which it was

location is perfect, shops practically next door and plenty of safe parking

parking and location great

location in the centre of pershore with secure parking

the wifi could do with updating from three systems to one.

wifi was a bit weak in my room, but it is a very old building so i will forgive them that

we were not impressed with the wifi system as we could not get connected

like she didn t want to be their at all forgot our drinks afterwards waited ages had to go to bar the chap did apologise

minute booking as playing golf in area

friendly welcoming atmosphere . nice grounds. lots of parking spaces. v

very contemporary decor clean the staff very friendly and welcoming we had a evening meal and a breakfast the food was absolutely beautiful would definitely stay there

morning, the dining room service was poor and the breakfast somewhat dry, having been on the heated plates for a little

ate in the bar both nights and the food was delicious

good location easy to find lots of parking

everything was perfect.. didn t use them spa so can t comment

pool facilities cleanliness could be better

highest quality food in bar food and cooked breakfasts

everything! lovely comfy room, friendly, efficient staff and an amazing breakfast.

breakfast great

breakfast was continental which was ok

welcoming staff great continental breakfast in room on friday and then amazing cooked breakfast on saturday good beer

the golf course just outside the door, which gave us just the right atmosphere

ong directions to our room when we arrived and also one time said they wouldn't charge kids for breakfast but then later said there was a charge)

weren’t impressed with the entrance as it was a giant kids play area and then a massive building right site next to it

spa facilities are good

housekeeping was friendly and the spa treatment was a great addition to have during our stay

hard to say but if i had a negative point, there was a lot of kids staying that splashed in the pool and screamed

with great facilities, it was lovely to swim in the heated outdoor pool and our son enjoyed the gym room

we didn't see any mention of free use of the gym, swimming pool etc

the spa was small and the parking was difficult to figure out. staff was a mixed bag

and helpful staff spacious room , excellent airco , comfortable bed first class restaurant good wifi ; sport channels on

dining area was split into two, bar area for customers with dogs and restaurant area for people without dogs which worked really

lovely breakfast and food! very friendly staff!

rooms small but comfortable with everything you need and staff were helpful in getting us an early check in

breakfast was great, lots of options.

called in advance for an early check in as we were travelling from afar and attending a wedding, the staff couldn't have

bed was too soft. poor sound insulation, could hear all sounds from the bar and restaurant.

there is a separate restaurant area, and the bar has all the personality of a traditional village

but bar did close promptly at 11

to their credit the bar staff quietened it all down once i went down to ask, and apologised in the morning as well

the bar staff were fantastic and the room we stayed in lovely