pool was very busy and we couldn t get any loungers

breakfast service was a lovely mix of formal and informal

breakfast was tasty and plentiful. location was delightful and relaxing.

place - old farmhouse converted into small luxury hotel - the living rooms, bar and restaurant are lovely and cozy - the food was outstanding and the staff in the restaurant

some great areas to relax. plenty of space. spa was great. very relaxed. staff were amazing.

brilliant breakfast

great bar and games room, relaxed atmosphere and pretty walks all around

fabulous facilities, great breakfast, very relaxed environment, quiet room, very peaceful.

minimal parking near stables

there was a swimming pool or jacquzi, steam, sauna, spa that would have been even better

excellent location/good breakfast selection/nice pool and gym

it s lovely to have showers for dogs and genuinely good cooked part to the breakfast you need a room service menu

great breakfast. staff were really helpful with the children. lovely pool and spa.

the main menu for the evening was very interesting and not very varied and the room service menu, even worse

the swimming pool is great for a pre dinner swim

breakfast was incredibly good, with a lot of selection

hotel has everything you need its own car park , spa , swimming pool , food is excellent , staff are all helpful and making your stay very relaxing

parking lot is at the far end of the gardens

parking is quite difficult if you arrive midday the spa facilities are quite small and they only

breakfast was excellent, staff were incredible, and the hotel overall was great value for money

com have lots of the pool and we thought there was a pool but when we asked the receptionist said the spa was across the

the spa wasn’t actually at the hotel and i had to pay separately for treatments

breakfast was really good

good breakfast. good location. excellent (cotswold) gin. barmaid very friendly and helpful.

were upgraded to the sister spa hotel, it was so special

wifi fast

parking with meals available on site

the service was really amazing and they gave us room service when bringing us the wine in our room (and ice) (+) room service good

very friendly, welcome. the bar area was lively and very festive.

the bar ran out of butty bach beer!

- good service, comfy room, great breakfast, great location, would recommend and would come again

dog bed and bowls and treats in the room and the same in the bar for dinner and a sausage treat for breakfast

of under staffing there was no entry to bar restaurant and seating area for a couple of evenings so we only had excess to our room

location and parking

partner is slightly disabled and a grab bar to help him step over the bath and into the shower would have been helpful

ich is a drive away) bar pricing/wine

27 for 3 x kids deserts

accepting of a young child with a kids menu which was a

ejoyed wonderful views, the building we were staying at just looked out onto the street and the parking lot

wifi was a bit hit and miss but not much of a problem for being in such a lovely area and

room was spacious and very clean, recently refurbished to a very high standard, the bar was well stocked and reasonably priced, although near the centre of town it is quiet and close

breakfast was one of the nicest hotel breakfasts we have ever had and the bar area was amazing especially the dome bar

and keep fit fanatics walking straight in to the bar (jacksons) swimming in sweat,stinking of body odour, sitting down where people eat food

the staff especially the lady in the bar and restaurant was fab couldnt do enough for us

good price and the very helpful staff in the hotel and the bar :)

wifi signal a little weak but didnt spoil our stay.

car parking difficult.but cant blame the hotel for that.

wifi connection was variable

great service from friendly staff, nice menu for the evening and great breakfast, no parking

hotel with great bar and excellent restaurant

comfy bed , good location , i arrived early and no problem with early check in

the bar is cute and has a nice fire going

bedrooms have obviously been upgraded but the approach to bedroom floor from behind bar area didn't bode well but rooms were excellent i expect the establishment is being

the girl behind the bar had to move her car so that i could get on to the small area of parking next to the hotel

also appreciated the early check in facility, in order to change , & leave bags etc

could not connect to wifi despite using the password. not an issue for one night's stay.

the parking was perfect and the room was very clean

room service was very quick

going down to dinner one evening some guests had room service food as the empty tray along with leftover food on it was outside room, this was still

breakfast was included and was superb with several choices cooked to order

location and very friendly staff, the breakfast was piping hot and freshly made to order

food was tasteless and small we were still hungry but room service had ended so was hungry in bed

food in the restaurant and bar was delicious

delicious breakfast and bar meal

ideal location quite good for kids i like the old character of the hall

the wifi did not reach the rooms, connection was only possible when you were in the bar/restaurant or

free car parking

has a lovely cosy bar in a friendly welcome

no food on a monday night wifi not good

nice friendly pub, good comms from owner ref checkin and separate access to rooms. easy parking.

a map of the college to show where pool, gym bar where, we couldnt find any of them and no staff around to

there was a gym and pool if wanted it

more information about the availability of the swimming pool

is advertised as having a gym, swimming pool etc etc

on site gym, pool for a small additional cost, a bar and canteen

it was also very much appreciated that the hotel sorted us a simple separate breakfast after everyone else as i was running a race early in the morning

cosy inn - beautiful boutique styling and wonderful food (breakfast and dinner)

amazing breakfast !!

comfy bed, very welcoming. great breakfast.

very inviting, friendly helpful staff. evening meal and breakfast both excellent

good accommodation. lovely food and unusual to see a bar billiards table in a pub these days

breakfast, buta little short on staff this time tables weren't cleared so sat in main bar where tables are not set out for breakfast, only one young man doing his best to serve everyone

also bar staff excellent

great atmosphere - very cool and friendly. bar billiards a bonus!

very flexible with the late check out!

as above re disabled parking.

we used the spa at an extra cost but was worth it

we liked that there was a small gymnasium available on site

a mini bar would be good and satellite tv

room cleaners had not finished before sending us to the room at arrival and, as above stated, room service and bar meals not available during stay apparently due to staff

how accommodating the staff were and very helpful with early check in and out

embarring to go to the lobby to ask for more - and no room service

great value for money, good evening bar menu, and excellent breakfast

convenient location close to m5, plenty of free parking space, friendly attentive staff, good food, nice room, great breakfast options

breakfast was very nice and the staff were all very friendly

right across from the best pub, the queen arms, in town and a great bar inside the hotel as well

great bar area and fireplace, yummy breakfast a la cart and the beds are very comfortable

the staff were so friendly and accommodating; drinks were great in the bar in the evening and the food was excellent

also had dinner in the restaurant which was exceptional and enjoyed some lovely cocktails in the bar area too

bar reasonably priced and very nice to spend time there

we checked in 30mins before check-in time was finished and we wanted to order food, the bar staff were happy to still serve us, we are very grateful for this

hermen on the front desk, bar and restaurant was a real asset and

no proper parking facilities. serving bar staff, some could be retrained.

drinks in the bar area was a very pleasant experience, staff were very helpful

rooms and bar were authentic looking

the only downside was that the bar drinks were high

our only moan was that the bar was shut when we arrived back from being out exploring the town

for us, the hotel happily accommodated all my requests of preferring a bath and needing an early check in and late check out which i was very grateful for

the area of the bar just outside the kitchen entrance obviously serviced the tables etc but it did give a rather

breakfast was quite disappointing by the time we were finishing up people who had come down after

the apartment had a very nice and spacious lounge and well appointed kitchen.

it was really nice rooms, kitchen.

it there was a criticism and i'm really being picky.. could do with hand-tea towel in kitchen..

failed to come on in the morning, and you could see the condensation in your breath in the kitchen and double bedroom in the morning-it was that cold, and as a result it also felt damp

stairs looking a little tired, could be loud if a busy night as rooms directly over bar and

the gardens and the bar are also lovely, with plenty of parking

lots of space for car parking

staff was incredibly polite and accomodated all of our needs (we asked for an early check in in order to attend a wedding)

location, beautiful room and facilities, free parking, quality food and drink, staff were superb a top top establishment cannot recommend highly

wifi problems a lot of dust above the bathroom door in room 3 very awkward stick to shut the high

from front of house, to bar staff to restaraunt staff everybody was friendly and professional

both dinner and breakfast were absolutely delicious—an all-around wonderful experience

great location and breakfast

only experienced the bar and breakfast in the morning but both were excellent

nice breakfast with good choices which you can tailor to your own requirements lovely quiet room

excellent room service and the staff made an effort to remember our names.

evening restaurant over booked room service choice not good

every thing, great breakfast, hotel building, location, parking, pool and spa, staff

of excellent spa facilities (swimming pool, jacuzzi, sauna and steam room), delicious dinner and breakfast with excellent service and in beautiful environment, and a nice bar (+) nice restaurant, decent dinner and great breakfast (+) beautiful setting, steeped in history with incredibly comfy beds, great breakfast choice and friendly, accommodating staff (+)beautiful hotel, big comfy rooms. we had breakfast served in our room for no extra cost. (+) gorgeous breakfast (+)friendly staff and the breakfast was fab (-)could have been slightly less formal and better value for money, a couple of confusing mix ups at breakfast but otherwise checkin, checkout and bar staff amazingly friendly and couldn t do enough (-)we didn't like but if i was being very picky, i would say the toast arrived too soon on the breakfast table so that it was no longer warm when we ate it with our cooked breakfast - that's the (-)the breakfast staff got our orders wrong and couple of times but this was swiftly sorted. (+) we made use of the pool, hot tub, sauna and steam room and explore the grounds after a wonderful breakfast

lots of parking and it s free

the wifi was very slow or non existent during our stay. and toiletries could be replenished.

sofa bed was a little springy and only suitable for little children / slim built kids

big parking

they are charging extra for room service but you can carry yourself too

lots of dogs and kids

great breakfast from very friendly staff

we had an excellent evening meal and breakfast.

cocktails in lovely quiet bar lounge, wonderful dinner and lovely serene setting

absolutely amazing venue, staff, bar and restaurant- literally the best possible weekend!

room, excellent restaurant,and bar

the wifi it was alittle bit hit and miss, but it did not ruin our stay.

everything was great.....except the wifi.

stone great location bourton on the water several short walks sights sounds shops relaxing bar lounge food drink unspoilt english character charm

nice bar area too

breakfast, the bar downstairs and the staff were excellent!

were helpful and friendly great location restaurant is good for breakfast and dinner room was spacious and bathroom was good nice music playing in downstairs bar

room, cleanliness and breakfast

wifi not great. no parking

wifi not the best

the wifi had its moments but on the whole did work. a booster on the 1st floor might help.

excellent wide choice at breakfast and bar meals

the breakfast is a must and having the option of room service is an added bonus

trouble with wifi

nice gym

the room service food was excellent. room was comfortable. reception staff very helpful.

great location with free parking on site. beautiful clean rooms and friendly staff

we had an evening meal in the dog friendly bar dining area and also had breakfast there the following day

very friendly staff attentive. good menu friendly bar also.

good service for breakfast and lunch and garden bar secure parking

wifi speed was too slow so i had to use my mobile data instead

super balcony, shame bout the weather tho ud83dude0fwifi great

breakfast when it arrived

room service ordering was a little inefficient and drinks were forgotten - remedied quickly though

pecially on a cold november day) with great festive cocktails

extra plus points was the offer of 7 per person at the bar instead of getting room cleaned was a great idea, superb bathroom, dimming light switches,

the breakfast was most enjoyable with plenty of choice

excellent breakfast cooked to order. great choice.

the ev charger is obscenely overpriced and clearly the maths was d9ne by someone who drives a fossil

good size, comfortable, good wifi, effective air conditioning

late night room service food was awful but to their credit the hotel removed them from our bill

wifi was a bit dysfunctional

center in the stratford-upon-avon historic area excellent restaurant and breakfast convenient wifi

room service breakfast! staff are great! interesting rooms! good location and really very quiet!

decided on room service for breakfast on our second morning

ich puts you on a mailing list) in order to use the free wifi

no room service in the evening

room service did take nearly 2 hours to arrive and we had to call to chase up, it seemed the order

wifi was good

late check out also a plus for us

good wifi

- free wifi

my dog was made to feel very welcome and was allowed in the bar whilst we ate and also in the bistro at

dirty laundry in the entrance hallway from car park. not good in covid times.

haven t to walk past mountains of dirty laundry at entrance

used laundry was stacked inside two entrances

excellent location, room, facilities

amazing pool facilities

use of spa was

the sauna, steam room and pool were lovely too, a wonderful way to start my sightseeing stay

pool not overly big and half of it cordoned off with kids inside so

great swimming pool, dream room and sauna

only negative i have, was i ordered room service and it took an hour to come

attentive and helpful staff, good bar food and a wide range of breakfast options

plenty of space, parking

the spa was excellent too

breakfast was perfect thank you

it was amazing to have two sofa beds - normally the kids have to share.

hotel clean . staff pleasant and helpful . i will return . spa great.

wifi was not stable and slow.

the hotel covid measures were exceptional and the terrace bar for food was 100 percent the best i have come across, it has heaters and fire pits and even

complimentary spa garden session did not make up for this inconvenience

the front of house staff were very good the service from the kitchen was poor

spacious room and bathroom great food, cosy and comfortable reception rooms, one with a log fire

kids not being able to use spa

contact with room service or reception quite a few times and a few items were missing from my breakfast

- full english breakfast could have a little more on the plate

also had to go to the kitchen to request butter and salt on the table

lovely breakfast lots of choice

we stayed in room 4 witch had access to the kitchen ,dinning room, living room and reading gallery

breakfast times weren't quite early enough for our workers but that is not a problem for everyone

plenty of parking also

ll english) and tea and coffee, great value for money!!!

also, there used to be plenty of parking available

enjoyed our meal steak really nice and a good english breakfast

for me to order in a pizza as i didn t realise that they didn t serve meals for dinner or breakfast, just a lunch like sandwiches and jacket potatoes

very nice comfortable room, good parking, great location within mins of stratford upon avon

good size car park and a terrific bar to enjoy a drink before you go out

good location . reception desk was excellent offering fresh milk ,ice,advice on parking etc.

no restaurant bar /dining

this is the 3rd time i have stayed. friendly staff good location easy parking

we had an apartment, there was no dishwasher tablets and no laundry soap for the washing machine

we like everything about the hotel. the spa is fantastic as well.

i can t play golf so that was a dip for me! this said, the course looked great!

have 4 small children, so we decided to fore go the restaurant and use room service for the first time ever

room and spa were fantastic and the grounds, bar and the golf facilities are amazing

ev charger broken

the bar and restaurant had a really vibrant and welcoming atmosphere and dinner and breakfast were

she made our breakfast a treat

arrived around 5 pm and left the next morning

there is also a free ev charger for residents

bar very warm, cosy and inviting

and i just found out that this inn was selected as the overall winner of the national pub & bar awards 2022

they moved us to a room with a bath and discounted our stay as an apology with drinks from the bar on the house

the snug was a great room to keep the kids entertained

the restaurant and food is great, and bar area snug with an open fire

the bar staff were fantastic and the room we stayed in lovely

but bar did close promptly at 11

there is a separate restaurant area, and the bar has all the personality of a traditional village

bed was too soft. poor sound insulation, could hear all sounds from the bar and restaurant.

a nice cosy bar area with a fire tv and music

we used the swimming pool to take our daughter swimming, they have allocated children only swimming times which meant

slight downside for whole place was being able to hear noise from hallway (other rooms room service at 10-11pn) & other rooms doors constantly opening till near 1am (+) room service was very quick, although the prices are quite high as a one off treat it isnt too bad (-) restaurant menu very (too) limited - the room service menu was different and, in some ways, better (-)start considering what i would order in the restaurant--or whether i might prefer to ask for room service as i was alone (was that an option (-) room service tried to enter the room before the checking out time, i felt very uncomfortable (-) room service, spa facilities and charges, history of the hotel/property, walks that could be taken (+) room service and cleaning staff were faultless (-) no room service offered (-)too busy for dinner, asked at reception about ordering room service but was told i had to do it from my room (-)little details, like only 3 tea bags in the room, not enough milk pods and the room service card was already filled in by previous customers details

basic clean room with comfy bed. nice shower. good breakfast. nice spa and gym facility.

the gym and the pool is a credit to the hotel

but the main part of hotel has a lift amazing location - didnt have food spa was lovely too

rubbish wifi - essential nowadays

amy arranged an early check in for us hassle free

staff were lovely, accommodation was clean and very comfortable and the breakfast was

wifi network appeared not to need a password which my laptop appeared not like and would not

and helpful staff,clean comfortable room, view over golf course, breakfast parking wifi, good location for stratford upon avon warwick leamington spa and

superb dinner menu and great food, with equally great breakfast menu

rooms small but comfortable with everything you need and staff were helpful in getting us an early check in

slight later breakfast say on the sunday

it was very quaint and cosy - lovely garden and bar - the food was excellent

breakfast was wonderful and the location again was excellent

in a superb position in town with adequate parking

requested hand towels but none available as laundry comes tomorrow

freezing but provided heaters in room and hot water bottle room service changed bins and took towels however didn t leave next day tea or milk top ups,

wifi not working no toiletries unless request.

the kids loved it

irish lady running the bar and reception made us feel very welcome and organised our lunch, drinks and taxi brilliantly

we were able to get a late check out on new years day as well which was really appreciated

were couple of hours early, notified them we were parked on the carpark and the girl behind the bar went out of her way to see if our room was ready, which it was

great rooms and a good bar area to relax in

bar staff, excellent food

trying to book room service wasn t very clear. stains on the bed and carpet.

food, room, downstairs space, terrace, bar and really friendly but human staff you could properly chat to

me in waited around for ages

there was no food on offer either room service or restaurant as it is shut on sunday and monday, would have been good to know this at

the sitting room, bar area and dining room were gorgeous