good car parking room at the back so nice and quiet, staff friendly although i arrived late.

i like the steak sandwich very nice the bar staff were very friendly

very good bar with polite and friendly staff

the bar and restaurant was very modern and enjoyable

numbers for reception or room service

the hotel was also very clean and breakfast was

the breakfast was stunning,

bar and lovely garden

very friendly staff, a comfortable room and a delicious breakfast. i couldn't ask for more.

no dinner available and bar closed at 10 pm.

no food or snacks available at bar when we came in at 11pm

bar and restaurant looked attractive too but we didn’t use it so can’t comment on food/drink

lovely place and great bar below with decent food and range of beers - room was nice enough.

we was even allowed to take our drinks from the bar to our room in the evening

great value for money nice bar and restaurant

lovely walks close to the hotel that you can take with good views of the city, also close to the golf course

so handy situated in a country park with some beautiful walks and also handy for golfers having a small golf course available

we did however enjoy a hearty breakfast (10% discount) at the cafe to the rear, used by golfers

(there's also a golf course literally just behind it, in case you're looking for an exercise in scottish

comfortable nights sleep, very quiet and the golf course is great for a morning run.

was handy for where we needed too get to, room was very good, bar and food where excellent, staff friendly,kind,caring and polite, the lodge was very clean and

was bad, kids refused to use it

with an unsafe atomspshere and weird men walking round stealing drinks and trying to talk to your kids

window was opened because it was hot and there were warps rushing in from 3am the kids were so scared that they refuse to go back to sleep

the really helpful guy on the front desk supplied us with plates, forks and even sauce ( for the kids)

lovely location. excellent breakfast. comfortable room

easy going early check in and late check out no issue

better selection of ales in the bar but that's being very picky.

fab breakfast black pudding and fried slice super taste just like you would make yourself

nice room,good and friendly staff,nice bar and food was excellent,breakfast was good, all in all excellent, would definitely stay again

the bar was very lively when we arrived but didn’t disturb us once in the room

it was a saturday night and there was an event on in the bar/function room which was friendly but busy and we worried about not being able to sleep

there is a bar and restaurant on site, though we did not use it

location for the city centre great welcome the staff are very welcoming and helpful great bar and food menu good value for money too

the bar was excellent with tasty food

i asked for an early check in as we were part of a wedding party. this did not happen.

breakfast and had nice meal in the bar area of hotel the night before

dined in the bar twice and food was delicious

location great, food great, parking good, friendly staff

tried to get room service for over an hour and nobody was answering the phone to order it

not great if it's night time and you have kids to look after

evening meal and breakfast, staff friendly, beds comfortable, secure parking for our

to many young kids drinking alcohol and shouting

parking outside the room so i can manage bags with the kids, plus it s a

parking outside the room so i can manage bags with the kids, plus it’s a

breakfast was outstanding, very happy and comfy stay.

fitting bath panel complete with mould let down a very spacious and well presented room, the car parking fee additional cost to our stay was an unwelcome surprise, i would prefer to see the

wifi, breakfast was basic

the room was very clean and spacious. the gym also very good

00) they charge an additional 5 for room service delivery of the said sandwich

coffee machine at breakfast was broken, but we were told in advance, so not a orobkem

honesty bar is a nice touch, breakfast was delicious

at check-in , in restaurant and the bar were all lovely

went for a few drinks in the evening and breakfast the next morning

was perfect - the staff, the rooms and facilities and the bar next door

kids running unchecked around corridors

they asking me for work permit which i had no problem but have little kids running around the hotel

location and free parking very helpful staff

very noisy, kids was running loudly, screaming, ok they live there,council families, but what about the other

we booked for us couple and 2 kids under 2 years

breakfast, really friendly and attentive staff

breakfast!ud83dude29

the choice of breakfast was great

breakfast was included and couldn’t be faulted

staff very helpful and cosy breakfast room where your breakfast is made next to you is a nice touch

convenient location for casino lots of parking great full english breakfast

the bed is small and the hotel policy of charging extra for late check out of guest that checked inn at 12:00 midnight is absurd

requested and got early check in for 4 rooms.

piano in lobby with kids making a racket

the windows easily opened and unsafe for kids and the mould round the window was disgusting

room service was not good but the staff were apologetic and only charged us for one meal instead of

the parking is invaluable when staying in birmingham

hotel accommodated us with our child who is 5 years old but there was no kids menu available for us to dine in the hotel and also we were not the only ones with a child

pool was very warm for kids also

staff were helpful and friendly. swimming pool was nice size for kids.

the leisure facilities. the gym equipment & the steam room are excellent.

room service food was lovely and the breakfast is great very quiet at night, got a great nights

also excellent room

i asked for late check out unfortunately couldn't extend the booking

gym,,was great food was great

we got offered a complimentary late check out of an extra hour also which was nice

no parking onsite sadly, but parked with ease on free spaces near pure gym next door

my opinion the gym was a bit small and with only cardio machines and dumbbells, but still it was

easy to get to, free parking, friendly staff, basic room but had everything you needed, lovely pillows, free wifi,

clean and close to motorway and restaurant/bar. ample parking.

lovely bar area and breakfast

the bar / restaurant staff couldn t do enough and the breakfast is cooked fresh - no congealed

plenty of parking, clean, tidy and efficient check-in

except the bar didn't serve my favourite nightcap of southern comfort

great location, spotlessly clean in all areas very good breakfast, bar service very good.

room was very comfortable and had a gym.

late check out early check in couldn’t fault it would definitely stay again

the room was very clean and we really enjoyed their breakfast

the breakfast was tasty and the spa treatments were really relaxing

spa facilities were very good, room was very spacious and airy, staff were excellent

pool great. breakfast lovely.

gym and spa facilities were very good - although the gym probably had slightly too much equipment

free parking

it was concluded that the hotel had miscommunicated information to me and their room service menu is

what a nice thought to give to kids

we had kids so they were very tired and we arrived around 7pm

every member of staff was helpful and so kind to me and my kids

slow room service late at night.

com) and the reception in the hotel isn t great, but it once connected to wifi it was much better

fresh and inviting excellent value for money loved the spa area and my back massage was amazing

the spa faculties; superb large room with fabulous views; staff were super friendly and nothing too

lots of noise from 25th floor champagne bar & restaurant through the night

some of the spa facilities were out of use

room service after 10

didn t use the gym or eat there

cards stopped working multiple times at times, which was all dealt with immediately there was no wifi while i was there so i was unable to do many

called the hotel a few weeks before our stay asking if we could get early check in

24 hour bar and reception, games room with playstation and pool table

i tried to reach room service and the phone just kept ringing out, even after trying 5 times

gym is quite small so once 5 of us were in there it was a squeeze but the equipment is good.

that it surrounded by loads of restaurants, you have the sea life centre for the kids, and it not to far from the city centre

early check in was unexected and very much appreciated and thjey gave us a quiet room away from a

upgraded to free breakfasts for my son and i, plus a complimentary late check out

kids- how about a children’s play area - this could be great for bored kiddies

ecream) we went bed that

price of room service was a little high bur most places are

i also requested an early check in however this had to be requested on the day which i found pointless as anyone would

the reception staff are very helpful and worked very hard to accomadate our early check in request, we really appreciate

the hotel bar was lovely and the bar man was such a friendly pleasant man, the whole staff team where very

gym was not open

cost of the room service then they ade a service charge of five pounds was not happy the burger was 17 pounds

we were offered complimentary late check out, we we rudely awoken by a piercingly loud alarm which wasn t a fire alarm in the

the staff were always helpful, from the front office helping with my things to the room service keeping everything tidy

above

swimming pool only for kids 12+

i don’t feel that’s value for money reallyz i didn’t get to use the facilities but normally kids under 12 and weekends they can’t use the pool which i feel is a shame and a bit of a poor

room was spacious and the bathroom quite nice too

as it was new year s eve we had dinner reservations but was feeling a bit peckish so ordered room service

was told sorry would be with me shortly after one hour l went to reception to then be told the laundry was having issues and there wasn t any towels , could l wait , as a result we did not

breakfast which was goodud83dudc4d the bed was comfy we had extra pillows, we always got offered room service, excellent hotel

good size, clean room. excellent breakfast with very friendly helpful staff.

of little extras for children

to stay only problem did not like being on 7th floor if stayed again would ask for a lower floor breakfast was the best ever wesam

overall stay is good. however no tv channel for kids.

the staff were incredibly helpful and welcoming, lovely bar area and breakfast.

beds are very uncomfortable and hard and being picky breakfast was a bit dried up.

someone to have used their initiative to ensure there were enough high chairs to babies/young kids staying

comfy bed and a good breakfast

jacuzzi in spa was shut. the iron innthe room didn't work.

drinks selection and mini bar and room service prices could be improved upon as we would have used more if discount was applicable

choice of early check in or late check out there was bits all over floor and there was hairs in bath still

booked this room for our 10 years anniversary to be away from kids for a night

fantastic room service

everything was perfect my kids enjoyed the mother day activities in the hotel thanks alot

would have been nice to have a room service breakfast menu as only lunch, dinner and drinks offered on room service menu

nice colouring packs for the kids nice big breakfast with lots of variety clean location great

great little perks for the kids and the breakfast choice the following moening was exceptional with the most friendly staff

it would be great to have an option with two single beds for kids in a family room!

not an early check in as £10 an hour but more time in the bar as going to the match

member provided me with an ironing board and iron, and was able to tell me that there were no laundry facilities on the premises,  that the washing machine had not been delivered

staff were very helpful, the whole place was very clean, the room, the bar area and even the outside area, even the toilets in the bar area, the breakfast was very

member provided me with an ironing board and iron, and was able to tell me that there were no laundry facilities on the premises,  that the washing machine had not been delivered

great bar with friendly locals

2 days of a fried breakfast was kind of pushing it for me

room and bar area

swimming pool was too cold for the adults and kids and my kids were shivering when we went down to the pool

my mobile didn't have reception at all, hotel wifi was dropping frequantly.

the gym and swimming pool facilities

would have liked a night cap in the bar when we got back but it had closed at 8pm.

are friendly and helpfull location is fantastic bar is responsible prices for bham city center

great place and desk guy was sound and bar beside great crack in station bar very friemdly

great bar with real good prices

excellent value for money. great location and bar staff friendly.

we paid for early check in, and room upgrade to a suite

breakfast was great and room service was good

mum and i) to watch the world cup match at

breakfast was amazing with great choice kushal looked after us in the bar made great cocktails, very polite and welcoming

he wifi worked well

no room service, no cleaning,

wardrobe up to find a used towel just tossed on the top shelf clearly visible to anyone, so the room service must be blind

no remote for tv, had to ask, menu for room service, but no phone to

hotel looked nothing like the actual hotel,damp,lift not working,bar closed down,no restaurant or room service available

room service menu could be some better than the one in room.not any choice

kids would have liked a bath in the bathroom but we were only there a night at a time so it was no

the wifi could be better. and wasn t sure if to log in and give details re 02 of it was safe

no room service

had a small kids play area

extra bed in the family room like the sofa bed was so uncomfortable my kids didnt settle well

staff and when i requested early check in i was very pleased with the fact that on arrival at 9

on level six and it was perfect … loved the little touches that you’d expect at the price and breakfast was lovely

good if small gym

gym could be a little larger but just nit picking

enough equipment in the gym

gym is open 24/7

room service was soooo good

wifi was terrible and the food choice in the bar was poor

lovely bar and the room was perfect

we had room service and breakfast which were also 10/10

great location near the center. even our son was impressed with wifi speed, rooms comfortable.

helped with early check in

we were walking distance from the bull pen which had kids of shopping and food

have to collect room service

was extremely professional and accommodating, the room was so spacious, amazing breakfast and gym

wifi signal was very poor in the rooms

out off order and we were on second floor needed to request wifi password after checking in

lovely room with all needed for a great stay. bar fantastic atmosphere and lovely time.

wifi

location for us as we were attending a concert at the utilita arena, a nice cocktail bar where we had a few drinks after our concert

room service price was expensive as well as the hotel parking but there was complimentary drinks so

check in a bit late at 4pm and no early check in

at the bar for quite a while to order food in the evening, staff were busy on main reception

they signed me straight up so i could get late check out for free

also being signed up for the holiday in club for free late check out was very

modern rooms, very comfy bed and big for singles, bar downstairs and breakfast area nice

room service excellent

man bar wasn’t open this time

location, cleanliness, staff, food, swimming pool and bar all excellent.

nice it was clean and there was a lovely atmosphere, i checked in later and managed to sit in the bar area for a while with mum and had some food and hot chocolate, beds were comfy and room was

there's a great pool, sauna, and jacuzzi. perfect if you have had a stressful day at work!

pool and spa fab and loved the jacuzzi

having access to a 24/7 gym on site, pretty basic but certainly good enough to get you through without having to skip

the breakfast was amazing!the room was nice and happy with the gym

late check out at 12 and breakfast till 11 is perfect for me

at 12:18 i received a call from daniel at reception informing me i am 18 minutes late to check out, i apologised profusely as i know we was slightly late but he ignored my

was able to book late check out when we first arrived

the only thing i would say is that it doesnt say anywhere when breakfast ends on weekdays and i almost missed it

breakfast wasn’t amazing but the fact it was included in the already cheap price was good

bar looked great

full english breakfast bar plus fruits, cereals

breakfast was very good, considering the current pandemic

room service knocked on my door even though i had asked to late check out

location is perfect and quiet but in walking distance from the city extras complimentary swim and gym

wifi was poor

wifi was abit slow.

wifi could drop out a bit sometimes

the staff are brilliant and look after you very well, the gym is great and usaly pretty quiet and the rooms are great with a nice big smart tv on the wall

very modern with nice bar area and separate dining facility

offers on their website were not known by staff such as breakfast cost and voucher for the

breakfast was lovely, maybe next time we will try the restaurant meals

tasty breakfast . bar open late . comfortable room

reception and bar area was nice and relaxed

the bar could have a better range of drinks, there were no non-alcoholic options for example

plus a lounge, a bar and food available

no beers, ales, or ciders on tap even though the bar has taps visible

the bar & restaurant staff were very tentitive and the breakfast choice and quality were great

missing room service information and do not disturb card

free car parking and staff was great on reception

there was no room service. aftet a tiresome day, that would have been truly helpful.

also a bar & large reception area with comfortable seating

was excellent, the staff were very friendly and helpful, plenty of car parking, a very pleasant stay, would definitely book

the breakfast was great, lots of choice, the young man working in the breakfast restaurant that morning

great food (love the healthy options on the menu) the gym is brilliant

great location for cadbury world and kids loved the pool, really great value for money

lovely hotel - decor is great, food in bar was really fab and very reasonably priced

clean room. well equipt, warm, great bar food and breakfast. quiet. friendly staff good service.

also, the room service lady was cleaning the room next door very loud and kept banging on the wall

used to room service options

staff are rude and not trained room service does not know english

no room service

lack of room service

the staff were really friendly and helpful and the bar was well stocked and staffed, always a bonus

accommodated our requests for 3 rooms next to each other and our request for a late check out

i was with two kids so she helped us getting cereal and everything she possibly could to help kids have breakfast

was nice and free parking and breakfast was delicious, also had was offered free complimentary late check out

the bed was super nice ,room perfectly clean and the breakfast was good

quiet and comfortable rooms with tea and coffee making facilities, iron and ironing board, room service and a tv

we had asked if we could get room service but that wasn't an option - maybe that can be considered if people order 24 hours in

daughter and her two kids had a room further down the hallway which i didn't visit however after they returned from the

our room was modern and spacious

i didn't get chance to use the hot tub, gym or spa but they looked great too

friendly staff great service clean rooms comfy beds great swimming pool with spa and sauna

very good breakfast and location is very good right on town centre.

how to use the safe, how to contact room service, wi-fi info, bar and restaurant times

good staff and great bar and food great to have use of pool and gym

the kids pool was closed on our second day for maintenance which wasn't expected but obviously couldn't

clean and pool good for kids

refreshments in the room, comfy bed, very clean, good wifi, great breakfast and nice staff

one of the kids beds you could feel the springs through it

the buffet breakfast had a good selection from a full english, cereal, pastries and fruit and there was an a

the bar staff were lovely and friendly

also, no parking available, so please look to update your page to state that parking is limited

and the room service was excellent, all the staff very polite and helpful i was impressed with your own

parking a little difficult

this was after driving around for 10/15 mins looking for parking

my stay was so enjoyable that i chose to stay in, ordered room service instead of going out for food as i normally do on these kind of

food and service was very good and breakfast excellent

super comfortable room - excellent breakfast room service

the wifi is not very good

stayed for 3 nights, although we go there 3 times a year to get away from our grown up kids

breakfast was excellent

was good really enjoyed the steam room and gym as we are both into are fitness it's are second visit here and will definitely be

pool was closed 7pm exactly the time we arrived and the kids were anxious to go there

there were alot of kids who were left unattended by their parents

bar closing at 23:00, not even able to order drinks on room service

the gym facilities

thought the bar was a bit vibeless, it felt a bit like a waiting room

only thing worth saying is the bar area isn't open all the time, though i do suspect that if you asked it would be open as you

sofas could really do with refilling both in the room and bar area as they were hard and quite uncomfortable stayed on a weekday and bar and reception etc

to covid the hotel felt very empty and the bar and restaurant was closed which meant we had to drive again to find somewhere to eat after a

the restaurant and bar was closed due to covid so it’s difficult to judge the hotel properly

also, whenever leaving the hotel we were asked to leave our key but this was at the bar and, when it was full, meant dropping it off and picking it up again could take several minutes

the breakfast was huge and everything was cooked so well

a bit cold in the bar area

too ad the bar was closed but all minor

after the event i attended at aston park returning to the hotel, the bar was overly busy