if you enjoy golf there’s a golf course next door

clean, warm, lovely library bar and a great

evening meal unless you book you only get a bar snack.

we had a lovely meal in the library bar prior to the event and an amazing breakfast the following day

knights restaurant and library bar very pricey for us .

staff are great and even gave the kids the time of day

our room was big and the sofa bed was perfect for kids. tasty breakfast

very good hotel with really friendly staff. free parking and great for a1

one room turned into a very small fitness suite to de stress from kids or keep up with fitness if away for work

the kids burger was pink and no desert that they asked for but got an alternative

beds very comfortable, late check out, shower very powerful, reception staff and cook very friendly and helpful when we

lovely bar and restaurant on site

the little touches like leaving a chocolate bar and bottled water made it a lot more personable than other hotels

we ate down at the champs sports bar , excellent a 10 min walk, decent prices, lovely food

location was great for the cricket world cup game, and the staff were amazing, as was the late check out and breakfast

bar staff and restaurant staff where great and friendly

massive car park ideal when towing a 6m trailer with a van

the drinks at the bar were a bit expensive

good was beautiful and presented lovely the staff are so nice and helpful the bar staff where chatty and cared about our

big car park with enough room to park my truck

requested an early check in because we were attending a family funeral and we needed to change clothing after

fresh milk available from the bar and a teapot in the room small but important things

the restaurant and bar area are really comfortable and welcoming

the bar and restaurant were spacious, comfortable and cosy

excellent dog friendly bar & restaurant

the stable restaurant and bar were very nice as was the food

the stables where they had the dining room and bar was simply stunning

grounds were absolutely stunning, the restaurant and bar was perfect and so was the lovely

room service and the food was fantastic, really enjoyed it

full english breakfast wasn't nice , room service was late ,

nice view of the golf course

maybe needing a bit of an upgrade jacauzi wasn t very clean kids playing in pool being a bit of a pain no staff to control

breakfast lovely. room nice and clean.

we went down to the bar and the staff were absolutely fantastic one of the women went above and beyond for my daughter

it had gym and swimming pool

the fish but i overheard one of the waitresses mention that there was some sort of crisis in the kitchen and they were all trying so hard to keep all of their customers happy that i kept quiet

breakfast was very good.

food delicious, lovely atmosphere in the bar and beautiful room. loved the bath!

breakfast was pretty good too

the food is amazing we had an evening meal and breakfast

the wedding i attended was in the hot spot bar - loved the outside venue with heaters, blankets and hot water bottles

good choice at breakfast and plenty of staff serving in the restaurant

room service was excellent, the bus was quirky we loved it we were attending my best friends

all our food was served hot and tasty and a delicious breakfast the following morning

parking, countryside, staff

fusion restaurant spa the room

the bar area was a bit small so we had to sit in the carvery

not relaxing as kids swimming lessons taking place

hotel, room was lovely and big, bed was very comfortable, loads of parking, plenty of places to eat and drink and we used the pool and spa everything was great will

food lovely and room service very good

ground floor room with patio doors leading to own parking space was outstanding

we were attending a wedding close by and was able to get an early check in

area is well set out and the food was very nice good portion sizes nicely presented the bar / lounge area was comfortable to relax after a nice meal and a busy day we also liked the fact

parking outside our room was brilliant we were on ground floor with patio doors to your own parking

was lacking good heat, rubbish hairdryer, 2 plug sockets weren't working and the wifi barely reached the

nice rooms with a bar in reception.

the swimming pool has a difficult access. there are steep stairs down from the changing rooms.

the spa and breakfast bar

the bar in the hotel's limited drinks feels a bit like a café but the health club is better

paying supplement for gym use

helpfull staff polite room service girls facilities pool jacuzzi sauna fabulous we usually go to york but we decided on

late check out ideal , and good time option for breakfast too

loved our family room, it was great for us with 2 adults and 2 kids under 7

breakfast

very clean lovely staff excellent bar service

easy to find, plenty of parking and friendly staff and customers

good bar and lots of entertainments available

everyone very helpful landlady very friendly good breakfast hood bar food.

early check in as room ready on arrival

early check in and late check out

allowed early check in, great staff, great stay, amazing location

the gym and swimming pool are first class

got lost trying to find the gym despite signs being present

no free wifi...bit mean!

gym just what i needed wifi fast

fantastic staff in reception bar and dining room

i ordered a room service salad from the restaurant which was excellent but

building, excellent rooms, extremely helpful staff and great room service out of hours

room service serving only pizza or burgers

difficult wifi

no printed information in the rooms regarding wifi, meal times, menus, house rules etc

the lack of wifi connectivity to the internet.

reception asked us to go into the bar area,which was decorated beautifully

plenty of parking facilities

dinner and breakfast excellent, room spotless, and excellent staff

t broke the bathroom

it was clean and tidy, plenty of parking spaces and near to the town.

do offer room service and the rooms are clean

:00)

and then helped me connect to wifi

accommodating for an early check in (having travelled 6 hours for a friends funeral) & an early (4am

staff were very friendly and the bar had a lovely pleasant atmosphere

there was a little noise from the television in the bar area at night, but if you book above a pub, what do you expect

bar area was comfortable with plenty of entertainment on the weekend evenings

highly recommend staying here there is evening entertainment on over the weekend in the pubic bar downstairs bar prices are very reasonable there is also a shop just across the road that stocks

the staff on arrival were lovely and luckily we got to enjoy a few wind down drinks in the cosy bar before relaxing in our gorgoeus room

good parking and good location

loved all the car parking availability too

plenty of car parking

so paid 20 each for 4 o'clock check out but you also get 3 course sunday lunch and use of gym n spa for rest of the

value for money including the use of gym, swimming pool, sauna, and steam room

location. parking. rooms and food

the spa area

was no room service food on when we got back to the hotel, despite being told from reception we didn't

free wifi

brilliant staff both on reception and in the bar :)

room service no extra charge

as a lone female i often have room service however in the gibside i choose to eat in the bar because of the comfortable

lovely stay lovely bar lovely people, really nice for a nice little get away!

went into the bar and everyone was friendly

as i arrived early, i was able to remote work in a quiet bar area of the hotel and was then offered early check-in free of

bed was ok to sleep and they allowed early check in and later check out

nice bar downstairs and if your going out in the town this location is good, it’s a 10 minute taxi

friendly staff, rooms was clean and spacious and food was great in the bar area.

the only qualm i have was the wifi didn't work for me apart from that the service was fantastic

only downside drinks from bar very expensive, but for the hotel prices where in line with what we paid for room

the kids loved the pool. the breakfast was fab.

pool and gym with the price

room service ended at 10 pm

the wifi worked wel

was no way you can fault this hotel it has a gym and a bar which is perfectly done oit and the rooms are cleaned to perfection it is the best and most

got an early check in by chance

couldn t access the wifi as it was unsecured.

loved the balcony, great views, great location, great wifi, staff were friendly and helpful, has parking available which is great

customer service, from reception to bar to breakfast staff

breakfast was great with plenty of choice.staff were really friendly and helpful.

weekend rate with free drinks vouchers, free wifi and decent car park price and very convenient location for the sage theatre and newcastle

breakfast was a good as any

lots of space and good room service from the in house restaurant

the room, very clean, the staff. particularly the staff at bar and restaurant.

gym is great for a hotel gym

wifi: you must become a

hotel bar and restaurant was good as well

had late check out and at 10am cleaner walked in ud83dude21

the staff were so pleasant and kind!! would definitely come back! and late check out was perfect

position of room . comfy bed. late check out time.

and shower good hot water tv kettle window partly opens wifi breakfast plenty of hangers plus ironing board

room service provided blow heater

love the spa and wellness centre brilliant location

food at the hotel is of a good quality and the bar is well stocked and nice to relax in

the gin bar provides food where we ate a few times

so accommodating, rooms were spotless the spa was clean and great location

rooms large and clean, swimming pool and spa great, breakfast amazing and location couldn’t be

we have kids & it was our break & lie in to enjoy so we was really annoyed unfortunately

- security of it broken so able to fully open the window on 6th floor so dangerous especiallyif kids are in the

for the first two nights and again in the mornings, there was a large group of foreign kids staying on the same level as us,but they they were running around and making a noise for at

30pm and slightly early check in was no problem

no room service delivery to room for breakfast

wifi was less than good and non existant on our 9th floor

the breakfast was very good with plenty of variety for all tastes and dietarys

great breakfast options on the morning

breakfast and service

wifi in the rooms was weak. no toiletries in the bathroom. just soap dispensers.

came with my daughter it was her final mother’s day treat from kids a night away for the both of us little mother and daughter break, and it was really lovely

great location near the station. clean and had everything i needed. good wifi

nick the bar man was an absolute crease. poor lad needs a raise.

hotel, beautiful clean rooms, very friendly staff, decent breckie (especially the sausages) and kids eat free which is a bonus, brill location

really good location, accommodated my early check in request.

nice modern rooms, comfy beds, good wifi.

at least we could get wifi on our ipad

a secure wifi connection would be better as oppose to the only unsecured connection, meaning online banking

room w was only an over head waterfall with no other shower head option which is not suitable for kids

spa staff were exceptional and provided a wonderful spa experience for my birthday and my friend

even the police were called after young kids had checked into the hotel with the boys parents unaware

pool and jacuzzi

and helpful staff throughout breakfast and room service meal excellent beautiful decor and surroundings of the hotel, style throughout hotel

nice bar too

the wifi was strong but the registration process was long winded and

staff, clean rooms and laundry, great location just outside train station and in walking distance to city centre

had trouble trying to contact the hotel to request and earlier check in and late check out until the morning of the stay, this was a bit of a worry for me incase it couldn’t

breakfast and gym were both on the second floor

rooms were ready when we arrived at 2 but they wanted £10 each as an early check in fee for just 1 hr

buffet breakfast was a bonus

hardly anything! bar prices were a little high but it's a hotel bar in the city so expected.

clean, good breakfast, lovely staff, big rooms

staff, allowed and early check in if room was ready, took bags and did the paperwork for those with rooms not ready

breakfast is a necessity for productive day and holiday inn never had failed me

there's nothing to fault at all apart from the kids said the pull out sofa bed was not comfortable and you could feel

we didn't have the food, but there is an option for 24 hour room service of basic meals

opportunity to eat there as friends had made dinner reservations but the smells coming from the kitchen were heavenly

a couple of the lamps had no bulbs in them and there was no room service menu in the room or any hotel guide

staff were so kind and friendly, we ordered room service and that was also fantastic and delicious

then they offered us an upgrade and room service as an apology, only to find out i was charged for the room service

group of loud lads in the bar early in the evening that spoiled the ambience for a while

from the concierge, hotel reception to the bar staff where we had a quick bite to eat and a drink

room service for dinner was fast and the food was very good

nice cosy and comfortable bar area with good ambience

a genuine spa like feel without having to leave the room

got room service and the food was really nice too

staff couldn t have been more helpful with check in/check out, room service etc

bar wonderful, we didnt have breakfast

boom the bistro in advance to get your meal everything is covid safe from qr codes for bar room service, menus etc to being very clean and great social distancing and other rules put into

all the staff from the manager and reception to the bar tender and maids were so polite and

pleasant staff - breakfast room service was really nice!

check in at 2 pm and 10 pound per hour for late check out

great location, early check in and kate check out, nice tv and bed

no restaurant and no spa on hand, lift was unpredictable as well

i believe it was debbie that assisted me with check in and a glass of wine from room service that i requested

recommended the indigo to others a special shout out to daniel on reception and laura behind the bar these two made our holiday

also arranged early check in and when i got there was told i d have to wait in lobby till usual check in time

modern hotel , friendly staff , lovely room , huge bed , fab shower , bar area great

wifi was really fast and didn't have any connection problems

arrived early was able to get an early check in which was wonderful

to the shopping mall, swimming pool was a bonus, and their gym was great , bed was extremely comfortable and overall very pleasant

bonus of having a swimming pool

the room fantastic shower very comfortable bed love the spa facilities very friendly and friendly staff near metro centre stayed here a few times and

room was excellent x bar drinks good value x close to places of interest

clean rooms good price value for money swimming spa all clean will go back and stay

we had no problems , we had early check in for an extra 20

centrally located, quiet room and excellent breakfast.

beds are very comfy, shower was so hot we were in a quiet room service was amazing , i said we were coming for my sisters birthday and she was treated to a

the room service robot is something my kids will remember forever

room service didn t change the bed sheets the 3 nights we stayed

room service was overpriced and food was not that great so would choose to eat out if re-booking

pillows were comfortable, having a sofa bed was an added bonus, having the kitchen and breakfast bar worked very well , we will definitely be

the room was great!! lovely walk in rain shower, big bed, great amenities. wifi, not so good.

the room was spotless and was great to have the kitchenette for the kids to have snacks and breakfast when they wanted

bunk beds for the kids in a separate area, good facilities

there is a little parking but isnt guarenteed particularly if the pub is busy.

nothing really. if its busy parking could be a problem.

cooked breakfast was very tasty and there were plenty of alternatives if you so wished

they provided a travel cot on request and gave her her own breakfast with appropriate plate and cutlery

dog friendly bar and rooms, with a lovely walk in the woods opposite

kids running around in the bar area

rooms are nice and the hotel bar etc very good

well positioned, easy access. plenty of parking & free wi-fi.

ample parking facilities, learned this stay it s dog friendly too which is fab

as i travelled alone an option for room service for meals would have been nice.

an early morning bumming noise like laundry machinery.

what we needed, rooms was very clean and comfortable, breakfast was really good plenty of choice, kids had some breakfast so that says alotud83dude03, free parking was a bonus, staff were very

we loved our room and our breakfast

breakfast was perfect - set you up for the day

the staff were all very accommodating to me with early check in and late check out so i was very thankful for that

ordered room service which came quite burnt, but we hadn't eaten all day so didn't bother to complain

staff on reception where more then helpful. blonde lad with tongue bar mainly

room breakfast clean clothes washing and drying facilities gym excellent staff

hotel, lovely, comfortable and spacious rooms with great toiletries available great wifi and good breakfast

the room service wasn t great. they got the order slightly wrong and food was very dry.

in a chalet in the grounds very comfortable lovely big bed and bathroom was fantastic with big spa bath

our lodge didn't have usable wifi or if it did we couldn't work out how to connect.

not informed of breakfast times & how a tab would need to be opened to order room service, so had to go to hotel

not informed of breakfast times & how a tab would need to be opened to order room service, so had to go to hotel bar to

extrememmy clean very spacious and lovely spa bath and separate shower