pool is great- it is warm and just the right size to stretch out with a cool skylight.

good with some local restaurants and eating places open fairly late when i arrived, including the bar within the hotel

it is very comfortable, the coffee bar is great, and you are in a great location

the location, i was pleasantly surprised to see that they have now installed a mini starbucks and bar in the lobby where people can sit and eat (plus the starbucks is open at 6:30am), and they also

the staff is professional, and the lobby including seating areas, a business center, a small bar area in the evenings with a bartender and tvs, along with a mini starbucks for the early hours

responsive front desk, brought up amenities and room service quickly

nice to have a small bar area to have a drink at the end of the day

a light fare menu would have been a big plus. the bar only had beer/wine

went to awesome free breakfast and mentioned we just woke up at 10:00 and the food server said we can have an extra hour

clean and neat good breakfast

the website advertised that it had a bar and restaurant but it does not.

killer breakfast, good coffee, easy parking.

breakfast and staff who staffed the breakfast refills

the swimming pool is small but warm, excellent for kids

it had a large efficiency kitchen

they were all nice, every one of the front desk staff, and the man who tended to the breakfast was so kind and friendly every morning

the restaurant and bar were convenient, it was nice to be seated outdoors

spacious clean and comfortable, laundry facility and swimming pool

ian in the bar was hands down the best bartender i have had in years

staff was very helpful and, with the exception of there not being enough towels at the pool, everything was fantastic

staff, prompt room service, clean room (and a super cool layout) (-)hotel advertised having room service and when i was ready to order food they said they didn t offer it anymore and i (+) it was also great that there was no room service unless you ask for it (-) slow room service and sometimes with the wrong dish (i didn't change it because of the delay, but i (-)ordered room service, a caesar salad and roasted brussel sprouts at about 4:00 pm (-) for the coat of the accommodation i would expect at daily room service as used to be the case in any hotel i have stayed

poor rooms which need a lot of upgrading . not a good facility. no gym. wifi kept disconnecting

we ate breakfast at the restaurant and it was excellent

we did not have wifi on day there was no hot water an other day no compensation and no excuses

the laundry service is very prompt

we enjoyed the breakfast and the food was good once it finally arrived, but they were unsafely staffed and unable

very good breakfast. hotel within walking distance of subway.

located, huge room with kitchen, awesome pool and bar with outdoor terrace

your breakfast was great

the breakfast has a lot of options and there's a gym to workout at

great breakfast

the gym and pool was exactly what we needed

early check in the heavy snow day, impressive.

gym facilities were excellent. great sauna and steam room, and indoor pool.

impressive gym- large with tons of equipment options

everything great rooms ! nice restaurants and bar ! great staff !!

room service was quick, accurate and very

wifi access not available

there was an issue with the wifi that took some time to be resolved.

indoor pool also had a great restaurant on 2nd floor with great view of inner court yard style and the

liked that the facilities like the gym and pool were open, and its proximity to the charles river

i found it complicated to get around on the gym floor

beds were really comfortable! the gym was well equiped and clean.

very comfortable big bed,smart tv, early check in and late check out.

laundry facility on premises was convenient as we stayed there for one week. near whole foods.

everything was great. early check in was very helpful!

the lobby was great. friendly staff. awesome fitness center.

beautiful rooftop and graciously arranged restaurant and bar to lighten the day

this may be the quietest hotel i've every stayed in and the wifi is super fast

we met friends at the oyster bar in the hotel before saturdays show, outstanding

room service food was just okay.

time we came in the door, the kids from the valet parking helped us

5 minutes walk from my kids dorm at bu

but kids liked them and also said cot was comfy (extra $20)

kids can paint a drawing at the lobby

love the artistic decor, the breakfast, the laundry access, and the outdoor visibility from the lobby ( glass windows), friendly staff

right in front of the hotel, there’s a park and a playground — perfect for families with kids

especially liked the coffee/tea bar opened in the evening

felt very welcome, from the doorman to the front desk & breakfast people

the mini bar was filled with quality drinks and snacks

stayed over new year's eve and the hotel had a late check out the following day which was a bonus

the on site restaurant was amazing for late night bite to eat and breakfast

the amazing doorman gave our kids boston scrapbooks that kept them entertained in the

gym was nice but dirty

didn't like the fact that there was no room service

are behind the toilet and super tough to reach while seated for $500 a night you have to have room service

gym facilities, available 24 hours comfortable room appealing public space on ground

coffee and wifi in room, nice comforter, wide shower curtain

the gym was excellent - spacious and good equipment

i really liked the pool

call was not answered when i called for room service dining

sure why the gym is still closed in boston considering all other recreational gyms are allowed to be open

staff was friendly. the hotel was clean. pool was good. the view we had was wonderful.

housekeeping were superstars, especially the charming young lady that took care of laundry during our stay

we also thoroughly enjoyed our in-room breakfast experience, and dining at zuma restaurant

did not indulge in breakfast

spa facilities not great

breakfast was grossly over priced. room and service was excellent.

and workout area, connected to the prudential center which is full of nice stores, and active bar area

i wish we didn’t have to walk through the cardio room from the pool.

the staff were very friendly and helpful and the pool and gym were great

the indoor outdoor pool was nice. the location is amazing and next to all

buffet breakfast would have been good

free breakfast and then snacks and other meals for purchase

missed to have a small fridge at the room, specially handy when you travel with small kids

no breakfast included.

the prices should include free breakfast too.

staff was excellent including the sweet waitresses that served breakfast.

also the breakfast was pretty

other family members in our party liked the hot breakfast

stayed with 4 kids and myself

the front office lady luana was excellent. got me a room quickly despite being an early check in

i like the shower in the bathroom it’s so perfect for the kids

the wifi in our room was nil and void until we complained then it was made easy.

d brought it up to our room as there is currently no room service) and it was outstanding

restaurants and room service i

room service valet service breakfast menu

they were nice about late check out

great location and fast room service

i don't remember if there was a gym or breakfast as i didn't have the time to use them

the kids really had a good time in the pool

no room service because the oven was damaged. in the end, i ordered some food from uber eats.

wifi often didn't work

no pool? no gym?

spa is good

the spa facility and staff were terrific.

also we used the spa services which were convenient

the spa was incredible!

has a clean kitchen

perfect location, very clean, delicious breakfast and everyone was nice and friendly

the breakfast was good with a lot of options and plenty of seating

the breakfast is also something i will miss

staff, room, breakfast, location

gym 24/7

the hotel is well located, clean, and has a good breakfast

there was plenty of room at breakfast for people to spread out

breakfast was better than expected

called ahead and asked for early check in

wine/goodie basket delivered by surprise after my kids mentioned it was my bday weekend

it s still a good value

swimming pool, restaurant, delicious breakfast

the 24 hour room service food was promptly delivered and delicious

great location . love the sports bar . great rooms and very clean.

they allowed us early check in and called us when the room was ready at 11:30am

tithe room service was also still available and the food was delicious

an item i ordered didn't come my room service so they took it off my bill

boutique hotel in fabulous location. staff were lovely and even had a lively irish bar onsite.

was automatically charged in my card for some drinks in the hotel bar which i never took

there were also snacks waiting for us and wine tasting at the bar in the evening

we attended the red sox game (as we arrived before check in time), to providing a delicious warm breakfast

super cozy atmosphere, truly delicious breakfast and very friendly staff

no swimming pool or gym onsite (free access to nearby gym was offered though)

i guess room 208 is right above the kitchen - don't ever agree to take it

location is good,don't know about breakfast

a bit slow getting a table for breakfast

bar 10 was a lovely spot to dine or grab a drink

we enjoyed all aspects we loved the spa our room was great restaurants were nice

mini bar wasn t stocked

the space of the room - the friendly staffs - laundry

the hotel room was very clean and stocked with useful amenities in the kitchen and

very friendly staff, allowed early check in. breakfast with plenty of choices.

the gym is uncompleted but better than nothing

room has everything one needs especially the kitchen

the restaurant and the gym was wonderful, thanks again.

gym could be better equipped

o racks of dumbbells, squat rack, lots of cardio machines etc)

room service is good

staff, clean room fast and simple to use room service

gym was boring, like all other

good location good gym

proximity to harvard square, cleanliness, clean and simple decor. i enjoyed the gym as well.

nice gym

location and beautiful building. gym was wonderful.

for early check in to prepare for a paper i was delivering at a local university

very nice hotel. friendly staf. good location. well equiped gym

beds are super comfy, rooms are quiet and spacious, oak bar is really fun, room service is great - location is perfect

location very clean staff attitude gym

worst thing ;-) was when i asked for a soft boiled egg and got a hard boiled egg

bathroom not cleaned before arrival. property offered a breakfast credit as compensation

breakfast in breakfast lounge needs improvement

amazing staff, location, room, spa, pool

good but not remarkable breakfast with excellent staff

room service is amazing

the rooms are not too small, and there was space for me and my two kids to lay out our suitcases and also plenty of space in the bathroom for toiletries etc

room size, excellent breakfast, nice gym, complimentary coffee downstairs, excellent

gym a little bit small.

view was nothing to write home about, and the restaurant/bar were covid closed

they have an indoor pool and gym which were clean and nice but no spa which would be nice considering it’s bitter cold boston

used the gym most days

towels at pool ran out

the breakfast box we supposed to have hard boiled eggs, but in our three boxes in the morning saturday

i like swimming pool and gym service

there is no laundry.

fairly close to downtown/ bostons main tourist attractions and airport staff accommodated early check

room location was in front of laundry room - all night long the doors of that room were opening and closing

early check in due to travelling overnight much appreciated

they allowed early check in and bag storage

room service was good and timely

in early- great location and view of park- friendly staff- great burger and chocolate cake from room

room service

our flight got in very early morning and we were able to get an early check in as soon as we got there

making arrangements for our kids to stay with friends for the night, my wife and i booked a room at the taj to celebrate our

had a pull out couch for our kids and housekeeping didn’t touch it during our stay- was a little disappointing - we had to

unfortunately the hotel was hosting a model un conference and high school kids ruled the halls and were loud and boisterous

boston common, a beautiful park, was just around the corner and the cheers bar very close

bathroom a bit small. sofa bed not great for the kids.

kids are easily able to select their favorite channels and parents will get charges at the checkout

also enjoyed the bar area

r that price it seems fair) - the room service food could be improved

swimming pool, room

they added a bidet for us and always very quick with room service

room service

we were given an early check in and nicer room for our anniversary

friendly front of house staff. very helpful. great location to explore boston. late check out.

the breakfast buffet is great but $27 is a bit steep.

no breakfast due to covid, but coffee and tea were available.

helpful staff accommodating request for early check in.

breakfast was excellent waiter was atttentive

staff, buffet breakfast & location.

great breakfast; a bit pricy; but well made. i had an egg white omelette and kids ate pancakes.

staff were very professional from room service and house keeping

no butter with muffins for room service

room service was extremely good and received fast

and they say room service is

well equipped gym and games room

was clean and well organised and really comfortable and the staff were helpful and there was a gym and a gaming room

very clean accommodations and great gym

safe location, everything you need i could not recommend the staff enough, very accomodating to late check out, always greeted by staff everywhere in hotel 5 stars

they have housekeeping every days the place is well secured, laundry facility and a gym.

pool was great for the kids we were there for hours

i loved the 24 hour gym. i loved the pool. i loved the location. i loved the staff

across the street from the mall. nice bar area during late hours.

excellent patio bar right on the river and above the marina

very clean the pool & gym r amazing because not alot of hotels pool are open right now

some weird creepy looking kids were hanging out right by the entrance one night blasting their god awful soundcloud rap from

the style of the room. the location. the staff . beautiful hotel. got use of the gym.

the staff are very kind and accommodating and did manage to allow us an early check in

the bar area was a nice place to hang out, there were many comfy chairs and tables where some people

gym and dining area is a bit bleak.

no free wifi, weird access to gym. complimentary coffee in lobby would be nice.

to bother to change it and with the later service hanged outside, we were awakened by room service knocking at the

no complimentary water and no laundry machine. staff are not welcome

friendly and helpful staff clean spacious rooms gym cookies

kitchen closed early for room service friday night. was compensating with 3 breakfast vouchers.

good location. good front desk. nice gym. comfy rooms

room service, took over 2 hours

the staff were welcoming and friendly, and the food served through room service was delicious

i would have loved to have stayed in the bar area for a nightcap but not with the loud music and teenage atmosphere

charged me an amenity fee for things such as newspapers/gym/and coffee in the morning

breakfast had few protein options

great (a1), the room was always cleaned at the time we returned after all day of staying out the kitchen/dining staff was also great (a1), their attitude was always happy, and even at rush hour we

orange and multivitamin juice for breakfast was pretty watery but apple juice was fine

wish the breakfast had toast, but this is so minor

hotel tried very hard to let customers have a nice breakfast during this time

drive to key places in boston/cambridge - very quiet/great view - modern design in rooms - great gym/ in room yoga mat - received a nice gift for special occasion ( it was very pleasant) -

i liked that the gym was on the top floor (light) and 24 hour accessible

took kids to museum of science and my husband met a friend for celtics game so the location was perfect

loved the scooter and camera for kids

to covid no gym, no kayaks, and maid service only upon request

= bartender was very attentive and i wasn't drinking at the bar but he saw me carrying an ice bucket

our son liked the gym

the decor and that you have the gym, office space/laptops accessible and bar area.

it did remind me of when i was in europe - meats, cheeses, bread, fruit, espresso :) visited the bar at night - great bartender

the gym on site is clean with nice equipment

room service hours were unacceptable and may cause us to not stay at ritz any longer.

ooking took a payment but hotel had another information); mini bar was empty; room service food has bad taste; this hotel is 100% doesn t cost this

during check in

only room service

great hotel. looking forward to the return of the mini bar when checking in at midnight.

location on beacon hill is amazing!!! cozy appartments. pool is a great option as well.

nice bar and restarurant

so my kids where mostly sad

so accommodating, helpful, engaging with the kids

gym was being remodeled

we like having the bar for late night

on site restaurant and bar had excellent service and great food

i took my kids to go swimming would not have stayed and would be charged if we did

extra amenities like free wifi multiple tv channels,free gym and swimming pool for that low price i couldn't believe

i loved the pool .

the room was spacious - had a king suite w a pullout sofa couch for the kids and the staff made up their bed w linens and pillows before we got back from the

we arrived early and early check in wasn t a problem. staff so friendly.

late check out

gym, while functional, i wish it was more

about this property- but i do wish that godfrey boston had a rooftop bar like godfrey chicago does

no any plastic for dirty clothes ?instead people s wanna bring /drop off laundry go outside

ability to request additional items such as laundry detergent

the gym space

gym, service was great, people were amazing

also my kids enjoyed a lot the swimming pool

it has a lobby bar w/pool table, in room mini bar (with nuts) and a large lg tv

just right for relaxing, heat worked consistently and quietly, shower was lovely, coffee in the bar was strong and tasty, staff we met were all friendly and

the hotel website stated there was airport shuttle service but i called the night before to find out that wasn't available

complimentary shuttle service throughout cambridge was an awesome perk - we hopped it to and from harvard

restaurant / bar was near the front of the hotel, very convenient

bed was comfy there were no relaxing reception areas the lifts smelt of smoke breakfast not included the trash lorry was right outside our room and woke us at

also breakfast is not included in prices and is very expensive

gym was good and available 24/7

the coin laundry wasn t properly working.

was extra friendly, hot breakfast, convenient to subway, comfortable room

breakfast was abundant and delicious . near by stores and restaurants.

wifi went in and out every couple minutes and i was in town for business so that was really

there is a roof top bar called six west open site, nice views,

no breakfast or room service available, you'll need to be creative about your dining if you don't want to eat

even though they said we would not get room service during our stay due to covid, they did come in the las couple days of our stay and

the wifi was very temperamental.

the rooms are big and clean and the gym could be a professional gym

the location was good. the bar and dining area are good, and so is the food provided.

great staff. clean. smelt nice. nice bar / gym area

absolutely loved the location of the property and the downstairs bar was very nice as well as the wine/cocktail hour in the evening for hotel guest

staff, starting with sherley but extending to the valets, reception, engineers, bar men, etc were all singularly

the best part was the bar lounge, great food drinks and bartender.

the room and gym were very clean and looked quite new. the breakfasts were delicious!

the hotel was very accommodating in my request for an early check in

one person staffing both the bar and food service area

it will be nice to have a couple gluten free options also there is no bar or coffee shop during the day to get a nice cup of coffee

they had a fantastic gym

great attention to detail. milk and cookies delivered for the kids!!!

great attention to detail. milk and cookies delivered for the kids!!!

great buffet breakfast at a reasonable price but wifi is $10 a day which i was surprised at expected free wifi at least

we were charged for wifi when it stated it was free

kids and i just stayed at the omni for new year's eve

key card didn’t work for the gym , the microwave is down stairs right when you check in at front

the pool didn't open early enough for my kids!

there was cooler but that was in the gym and not allowed to go there

lifeguard required just to play basketball since it is in the same room as the pool.

room was super clean and staff very friendly. the bar was really cozy and nice

loved the gym

room was super comfy and was nice to be able to access a gym too

gym is really poor

the gym was perfect for a quick workout

gym is sufficient

even though there was no breakfast included in my rate, there is a pub beside it, with a connection to the hotel, serving

the room service didn't work well, food never showed up we had to go pick it up...

excellent location.staff was very nice, was able to do an early check in and a late check out.

excellent solution of the pub attached both for breakfast and for a comfortable

gym - small

they do not have an on-site gym, you have to pay for a workout at a nearby gym

easy check in late check out super comfortable great location polite staff

the gym treadmills were out of service

free water in the gym.

every sports bar around the area packed after a game