i stayed in the cosy room and had no wifi

responded to messages really quickly for last minute early check in

handy parking immediately by main entrance

plenty of free parking

excellent quality hotel with superb staff from front desk through to bar and restaurant.

the staff was friendly, check-in and check-out were easy, the room had free wifi and everything we needed for our two night stay

wifi was not reliable: could not pick it up on my laptop enough to use it while i was there but it

door to be propped open which was dissapointing given the door is accessible from the busy bar

rail, no tv in the room, no mini fridge, water temperature doesn't go higher than 38 degrees, no room service, i understand its a hostel but the room i got was a hotel room at a hotel price, also

wifi was easy to connect to and seemed fast, so brilliant for working too

conflicting information regarding facilities: before arrival, we were told the bar would be open

great parking and easy drive into enfield for visiting family

welcoming staff, spacious area with ample parking, large nicely decorated rooms in a quirky style and quality furnishings

a lovely property which has a lot of potential however we arrived late after a function and the bar had just closed at 11pm and there was no way of getting anything to drink and no water provided

there probably isn t enough parking outside the rooms but there is additional parking very close

free use of the downstairs laundry if required

also we asked for a late check out as our flight home was later that evening and they were amazing about it and gave

gym equipment was limited

breakfast choice was excellent as was the dining area

nothing it was clean and fab gym.

lovely breakfast.

the selection of breakfast was great, we could not fault the food quality or selection

e were shown to the bar because our rooms were not ready - see other comment

waited a long time to be served at bar

the restaurant is closed permanently and there only limited bar food until 20:00.

slow bar service & expensive drinks

seating in bar could be more interesting and comfortable

it's a small thing. limited on parking, but plenty of free on site parking.

art from half a glass at the bottom

would have gave 10/10 had the kitchen been open for food.

i was in a room on the top floor and there was no wifi signal.

if you drive there are parking spaces

v good breakfast staff assistanceroom changed as stairs too difficult for me great parking easy access to public transporttea and coffe and cakes in the

ample free car parking on site and only 5 mins from the m1

plenty of free parking.

lovely surrounding's.. beautiful place..great free parking.

great room and lots of parking

rooms bar restaurant realy nice for the

room service and location staff, comfort,food,

great location. gym on site and great value for money. plenty of on site parking

always on their phones and gym was not worth dedicating a room to it

maria at the bar on thursday night was a realing star as some guests got a bit merry however she laughed it all

amazing; one gave my girls a drink and chocolate to perk them up and the others helped store the kids bits in the fridge and freezer

staff were all so lovely , they let us know when a room was free for early check in

kids running up n dwn past our room and in the dining room ,it was very noisy

the staff were super friendly, and as we stayed on christmas day, they had small presents for the kids under the tree, food for the reindeer and chocolates for christmas eve

breakfast was great and staff were friendly

good wifi, plenty of hot water, and a little peeling paintwork

location was exceptional. liked the gym and pond and the area very unique.

get any wifi, some of the bulbs wasn't working, the kettle had limescale, not much water pressure in the

of champagne which was lovely, i am afraid we missed breakfast on both mornings but we did order room service which was lovely, staff were really friendly and helpful, rooms excellent i cannot

poor wifi

best hookah bar in london right in your backyard, a bit noisy

the restaurant and outside bar seemed busy each evening but the noise didn't bother us up on the top floor

really friendly and helpful service. staff in the bar and club were really lovely

there s a popular bar right below and it a 10-minute walk to the train

the bar and restaurant are truly amazing

to the tube, it doesn t take too long to reach central london, it has parking onsite, friendly and helpful staff, delicious breakfast

there is parking and a nearby metro station

location to explore london and good price comfortable room good late check out of 11am good

price, lovely reception bar area

great check in with friendly staff, good sized room. excellent buffet breakfast and nice bar.

of fruits and drinks dinner and lunch too expensive with no quality dishes lack of activities, no kids play room or lessons for guests reception and wifi was very bad for fone calls etc no

paying for a late check out

we came to listen to listen to the irish music night but alas that is no more, however your barman in the crown pub tino was fantastic, he gave us loads of good local info - he was very

5 hours for my room even though i'd emailed weeks before requesting early check in

we stayed in a family room and was amazed at the size of the room and the amount of space, yhe kids had plenty of room to play

od was very good) i stayed in the executive room big room comfortable

we have to pay for the parking and limited choices of food for room service.

room service only comes in after 4 days which makes no sense

i would prefer free wifi more than 20 minutes

the comfort, the location, the privacy offered, the 24h bar from downstairs and more !

no aircon no room service no recreational facilities

no room service - towels / toiletries etc

hotel bar looks like a bit abandoned, some guests could expect a bit more variety in the provided

beautiful victorian style hotel, with very comfortable rooms and exceptional breakfast

great value for money, clean, quiet, good breakfast and excellent wifi

kids and i had a brilliant stay

as a ihg member i was offered a late check out that although i couldn't use this time around, was very appreciated

did not use gym or have breakfast so cannot comment

kids and i had a brilliant stay

by sadaquat on reception, we arrived early so that we could have time to explore the area, sadaquat upgraded us so that we could have an

we did not have time to explore other amenities but it looked like there was a hairdressers and a gym

5 minutes walk from swiss cottage tube; room was modern and spacious; carluccios restaurant / bar on site

spa is outdated, but this is not a spa hotel anyway. all good

the room was brillant, food very good, great that kids were allowed in the pool till 11pm.

you have to pay for wifi.