also, the password for the wifi is available in a more obvious location

cottage was really homely & comfy, the kids loved it, biscuits, milk, tea & coffee all included and made us feel very welcome

easy parking

the garden and easy parking were a great additional bonus

i was very happy with my delicious cooked vegan breakfast as was my husband with his dippy eggs

wifi was patchy

staff are very friendly and attentive, unfortunately the spa was closed due to a burst pipe but i m sure we will visit again

food i had through room service wasn t amazing- burnt bread and over cooked chicken on the open face sandwich and

need an overhaul for the price and there are no other facilities to enjoy such as gym or spa - but i was told the spa is being built at the moment

this time i used the gym, which is small but good, and we stayed in the cottage, which is absolutely delightful and has

parking was sometimes difficult

fully equipped gym and spa area

hotel lovely and we really enjoyed using the pool, sauna and steam, as well as the gym

great parking and easy to find

extremely comfortable bed. very fluffy pillows. delicious room service burger

excellent in-house bar for an evening drink

and pool were excellent

it was so relaxing and there was parking

note there are no tv's, but the wifi is excellent

bar was very reasonably priced and breakfast was fresh and a good choice of options the grounds and

nice size for two - excellent wifi - bus stop right outside property - friendly staff loved all the roman names used for the

did not work and i could not get wifi access for my ipod

bar staff were so helpful from the time we arrived from germany until we departed

cooked breakfast could of catered for vegetarians. perhaps a vegetarian sausage and hash brown.

we needed for an overnight stay; dinner menu very good and food of good quality, well-prepared; breakfast organised and efficient with good quality food, individually prepared

location, room was immaculate, bar area was welcoming, evening meals were delicious

wifi signal could be better in the rooms but we go here to get away!!!

shower pressure was good, customer service was amazing and there was ample parking available

in the restaurant and for breakfast is a bit slow

lovely outside patio area & to top it all we could take our dog inside

no room service and not even a cold sandwich was available

of us stayed and all had something different for breakfast which we all enjoyed very much

bar and restaurant were superb, food excellent and the staff very professional

the lounge bar seemed cramped

there is ample parking and ev charging

(but there is wifi btw, practically speaking we all need (+) wifi worked very well (+) good, fast easy-access wifi (+)pretty property, comfortable rooms, lovely location, good wifi (+) rooms are clean, adequately furnished, comfortable with decent wifi but there are no tvs, the rooms are not cleaned/made up if you stay more than one night, (+)easy check-in, great wifi, comfortable, clean rooms and toilet facilities. would stay again (+) tea/coffee and wifi in room

the breakfast provided was plentiful, not freshly cooked but we were aware and had porridge, yogurt,

advertised that breakfast was included but it was yogurt and fruit in rooms with a pastry

and bar close early on sunday

poor wifi signal

very friendly and helpful staff. great full english breakfast!

location the spa and the breakfast exceptional

the staff were so friendly and the food was great, especially the breakfast

parking was easy, the staff were all very helpful and friendly

there was an excellent choice for breakfast and delicious food

beautiful grounds, with tennis etc and a lovely spa with indoor and outdoor pools

on site parking and parking on road outside too

friendly, family run and very comfortable. excellent evening meal and breakfast.

the wifi did not work

is lovely, but when it gets busy toilets in bar area aren't the best

room service was available

internet wifi was superb the best i have experienced in a hotel

the bar and restaurant are great and staff were attentive and helpful

the wifi was poor in room 15 not enough plugs and sockets in convenient locations

bar staff, making great cocktails

spacious dining and bar area

the breakfast and evening meal were superb!

great pool too

being on the bottom floor right next to the entry door made me a little nervous at night if our kids would have been able to figure out how to open the door

loved the outside pizza bar and thought booking the pool to secure a dedicated swim slot was a great way to ensure a uninterrupted swim

loved the outside pizza bar and thought booking the pool to secure a dedicated swim slot was a great way to ensure a

great location, easy onsite parking and super fast wifi. wouldn't hesitate to go back.

good parking, ev chargers, nice evening meal, full table service for breakfast

t main restaurant)

wifi is not working properly

ev charging available on request

parking can be difficult at weekends when functions are booked, although there is a large car park

the bar lounge was so relaxing and the conservatory too

hotel - could not fault anything - so good i have booked to go back with friends for a spa day and stay over

historic building was full of character, and the staff and facilities were great, from the cosy bar to the equally welcoming restaurant

the breakfast was great and the pool and spa area beautiful

parking, friendly staff and wonderful views from dining

choice of pillow, comfy bed, liked the wet room concept, pool was fabulous

wifi was a bit weak at times and there was a bit of a wait at the bar at times also.

pool was a bonus and they also have an excellent gym

the spa area was an added bonus

bar was wonderful and the staff were great

free parking

i could not get connected to wifi at all but for one night stay it was alright.

did not like the food we bought food from the bar turkey roast and partner had scampi it was all very dry not much

no wifi in room

breakfast was plentiful and filling the room was well resourced and comfortable and for the cost of

easy parking as

very good value for money. car parking. cleanliness and enthused staff. excellent breakfast.

the food & breakfast were excellent

parking, free wifi

i am sorry our stay was so short, this is a wonderful hotel and the bar in the evening was comfortable and very friendly

old building with modern decor, friendly, helpful staff, nice breakfast with plenty of choice, bar and beer garden part of the hotel

ease of parking, warm welcome, cosy bar area

car parking area was large, plenty of room

i liked the whole experience comfortable room easy parking friendly staff

a really lovely venue, great atmosphere, perfect spa facilities especially the heated outdoor pool and jacuzzi and the dining experience excellent

lovely breakfast choices and dinner menu very good

excellent breakfast & evening meal. very prompt courteous service from staff.

i didn t use the indoor pool or gym but they looked good

plenty of parking

hope that this hotel has a swimming pool for kids,so they can spend time in rainy days

free parking & wifi which is a massive bonus

as i had asked for an early check in

hope that this hotel has a swimming pool for kids,so they can spend time in rainy days

low quality hot breakfast

good wifi in a quaint building with cheerful staff

excellent bar and restaurant space, great decor and very clean

wifi reception in the room was marginal: my phone could not get reception, my laptop only just

couldn't get connected to the wifi

some way of accessing the bar without having to walk outside from the accommodation would be helpful for when weather

no room service till day before we were leaving, so tea and coffee and milk wasn't replaced, had same

the breakfast was excellent, plenty of it, and good choice of food, i can't praise them enough.

never changed towels in room no room service

ower armature; hole in the floor; the entire hotel:

it's a bit run down and dated, could do with a lick of paint, a little tlc but for a family with kids, it's perfect

was lovely dinner was great big portions of nachos and chicken tenders woo yummy and i paid for late check out so quick and messy and it well worth the bit extra

booked two rooms, well equipped but quite small, the pool time restrictions with kids is not ideal but understandable as the gym is a public membership facility and not just for

family friendly restaurant and really great for the kids along with the pool and gym for the adults

comfort to get and a small treat for me and my sister nice to spend time together pool and spa was lovely dinner was great big portions of nachos and chicken tenders woo yummy and i paid for

one tiny thing - i ordered sparking water with my meal via room service and when the staffer came to my room he told me they had run out of sparkling water so

the bar is vast but with cosier zones to sit and enjoy a drink and the staff were equally lovely there

location is good, there is a 24hr tesco next door

very fresh and clean rooms. ev charging for free

staff friendly and helpful. location ideal for my trip. ev charging point very beneficial.

free ev charging

great location, ample parking

lovely property, comfortable bed and an excellent breakfast! peaceful location

stunning rooms - loved the conservatory for breakfast- parking- furnishings/ too much to mention

heating in bathroom, open fire in the lounge, excellent breakfast and family inn atmosphere

lovey location with a delicious breakfast!

great facilities and beautiful breakfast

excellent food, beautiful cafe and lounges, great pool and spa facilities

we had the best experience at forest mere and i would recommend for everyone looking for a spa not too far from london

for me, the spa facilities and outdoor pool really topped the list, indoors and outdoors they created a

i used the pool which was lovely and quiet

breakfast, excellent evening meal, nice location and lovely gardens, swimming pool was great

my kids wanted to ‘live here for ever’

excellent facilities and good parking

friendly staff, everything very clean, nice pool and spa area.

the pool the gardens everything

spa was fabulous as was breakfast

ample parking

there wasn t much to choose from on the sports bar menu for vegetarians

the pool area was luxurious

tea and coffee station at breakfast was a bit cramped.

the room service from the florence pub was outstanding service

a room service person and this option wasn't available

i was disappointed by my room service order

there was no room service for making our bed cleaning bathroom we were told on arrival this is not available

the evening meal i had was on room service and because it comes from the pub it arrived and was not very warm and it did not

nice clean room and a lovely bar man

breakfast is 12

evrn had ev charge points

ev chargers very convenient.

location and parking - and ev charging. plus staff flexible on parking. breakfast ok.

heated towel bar could be turned off in may

the drinks in the bar were a little overpriced

the bar drinks were a bit pricey

very polite and friendly reception girl gave me late check out .

staff delightful, bar chic and stylist, excellent

with a 15month old we decided to have room service and the food was excellent

cannot fault anything,though perhaps bar prices could be reviewed

only no bar in same builing.

early check in

the web site the pictures i believed showed the bar in the same building ,but it wasn't

cooked breakfast was great, though fruit, yogurt and cereals would also have been nice, if they had been

breakfast was very nice and so the vibe of the dining area

lovely staff and breakfast

great location, friendly and helpful staff. good breakfast range.

the breakfast was amongst the best we've ever had, with fab service

the cocktail bar was good

bar staff at the hotel's associated gastro-pub (the florence) need to be more welcoming and to

bar is overpriced

they have a small bar and lounge with very reasonable prices cant wait 2 stay there

we could have used a drink and snack and there was nothing available due to the 10pm closure of bar and room service

wife went n slept in the spare kids bed

building, lovely relaxing bar and other spacious well furnished and beautifully decorated public areas

a very large bed for myself and my husband and a separate sleeping area with twin beds for the kids

was great, i took my dog and had no issues going into the bar etc with her, little extras for my dog was included (bowl / dog food/toy/poo bags)

outdoor garden , bar was amazing, it was like being abroad

down for a wedding and they bent over backwards to accommodate our last minute request for an early check in

the full english breakfast was excellent, served with juice and freshly brewed coffee

great location, great staff, super breakfast

the breakfast was excellent and it was handy having a bar where we could wind down with a drink

vegan breakfast was excellent. staff great too.

early check in very good breakfast

location near the dockyard with parking, a lovely little swimming pool and view of the spinaker

laundry... clothes were still damp out of dryer .. might boost it a bit.

days room service was not 1st class

the bar food for a quick lunch was good and the seafood linguine in the restaurant was superb

great use of facilities, nice area for kids to play, great location, extra sofa bed for my child

last night when we were sitting at the bar area, the coldness was coming through

quiet and slept well, wifi worked

however, the experience at breakfast was very poor and disappointing

breakfast restaurant was very cold

machine straight up doesn't work, you have to collect your laundry from reception rather than have it delivered to your room

myself and friend were at the bar until 2am and we met 2 lovely staff one called steve and the other jack

breakfast or room service - we were out late so didn't make breakfast at all would have been nice if we could

wifi, slow unencrypted. matress, couod be firmer.

the entrance foyer does seem to fill up with weird people who seem to be using the free wifi, but not staying there

there was no bitter in the bar just pale ale and

wonderful breakfast great staff very friendly and helpful

hotel was fab - amazing location the room was brill and fine and clean and breakfast was amazing

beds nice and comfortable and breakfast was exceptional

excellent breakfast. ideal location near station buses dockyard and shopping.

staff were attentive at all times, bar had a nice selection of spirits

very nice breakfast

it is set in a quiet area with ample parking

room service which i had specifically asked about when i booked

friendly and helpful, very good continental breakfast, room clean warm and comfortable, plenty of parking, enjoyed stay will go back

location with plenty of parking

great bar restaurant area very well priced plenty of outside seating big car parking area

in the room were all menus, access to digital magazines, wifi, water and much more

beautiful design of the room and restaurant, helpful and friendly staff, free parking

lots of parking space