location, trolley to casino was nice extra, free covered parking across the street was great

the room service breakfast was plentiful and tasty

easy parking too

staff was great, the room was clean, the gym was nice

couldn't get waited on one evening in the bar area

dry close to casino could walk over and not go outside

to have to wear a mask at the machines and not drink when you could drink without a mask at the bar area with no mask where everyone was closer together then at the machines

the place was absolutely gorgeous! very large gorgeous casino, hotel rooms were very spacious.

would love to come more often and try our luck at the casino, but the price is pretty steep, so we'll just have to save up for special occasions

the casino

cincinnati, one block from the casino

location was great since we were going to the hollywood casino

the proximity to the casino was great, and the room was large

location to our activities. many choices for breakfast. staff helpful and friendly

breakfast was great! hot breakfast was provided.

breakfast was great

loved hot breakfast

°less than an hour from ark encounter, creation museum, and newport aquarium °indoor heated pool

the pool was a bit small, but it was really nice and the kids had a lot of fun

the pool, work out room and hot breakfast in the morning.

extremely clean, staff was friendly, nice breakfast, safe area.

wish there had been an indoor pool, but can’t have everything..

kids and i were disappointed to say the least

was a light going out on the pool so it was flashing into the room all night long

buffet breakfast was cold stale bagels and yogurt

pool felt like a private pool

breakfast was good and plentiful.

family loved the breakfast, the beds were very comfortable, the young guy at the front desk could not have been more

indoor pool

great location. very clean and comfortable. friendly staff. also had a good breakfast

loved having a kitchen and separated bedroom

i love the room i had of had a small little kitchen area, seating area, and the bed

room layout room sizes breakfast dinner pool

staff was wonderful from the women at the front desk , the people in the kitchen, maintenence to housekeeping

room size was super, the kitchen was helpful, and the breakfast good, i was wanting more options at breakfast but was well

on-call hotel shuttle service to and from cvg is good

tried calling the front desk to find out the shuttle schedule (which ended up being consistently 45 min behind) couldn't get ahold of anyone and

breakfast was great! lots of options!

the room was very nice and the breakfast was great

was goid and the fitness room was very nice

the breakfast was perfect for my kids.

clean, modern and close! staff was amazing!!! pool was wonderful for the kids.

plenty of restaurants and shopping center 20 min from newport aquarium and cincinnati zoo kids had a blast in the

we were a larger group with lots of kids and the hotel staff was so friendly and kind to us all

amenities, complimentary drinks, a pool, grills available, a nice clean pool, fire pit area, gym and snack selection

roaches by the food at breakfast

there was a good selection of foods for breakfast.

wasn't even shut when we got to our door and the lights qouldnt come on i had 3 small kids in tow and did not feel safe

breakfast wasn't all that good

the staff was friendly and helpful. it was clean great breakfast.

it was clean the staff was great breakfast was hot and good choices

kitchen wasn't super well stocked but when i asked for thing i needed the staff got them for me

good breakfast with variety of choices

the pool was nice and there was a wonderful sitting area outside

the fitness area had good spacing and lots of options

the pool was a little chilly!

at first it was a problem with the pool being closed on our first day

pool and other facilities were nice as well

staff was great with helping me access wifi on both my phone and ipad

not a lot of parking out front

was actually a $60 hold) on my card

the restaurant and bar were great to have on site

had a early flight out of cincinnati and the hotel had a shuttle to the airport and it was about three minutes away

pool and work-out room comfortable

very close to departure doors! great 24 hrs shuttle to those doors too!

close to the airport, great staff, and easy shuttle run in the morning.

great shuttle service and driver to cvg

pool was closed, even though it was outdoor and the weather was perfect

very clean, nice warm pool

the main reason we booked this specific hotel was because they had an outdoor pool

shuttle to airport was a big help. room was very spacious. staff was helpful and friendly.

was quiet but walking distance to restaurant, good breakfast choices, friendly staff, excellent shuttle services

nearby there is a mall and various restaurants, a racetrack and casino, next to i75; we left very satisfied

the snack bar is

great breakfast, nice pool area

pool looked clean, but the hot tub water was brown ud83dude41

was shut off in the morning with no warning and had 2 kids with cup cake mess to get ready for the museum

pool was a bit cold for the kids.

the pool and gym hours were very accommodating

pool /spa that is open late , fitness center and even a laundry room

location and shuttle

looked nice but appeared to always be crowded and felt rather uncomfortable working out in the gym with people starring from the pool a distraction

room and breakfast

note on site states shuttle, but there is none at the time due to short staffing

we also love the shuttle service and ability to park our car at the

lack of options for breakfast

very nice staff. kids loved the pool. everything was clean

was friendly, breakfast was great

shuttle service.

selection at breakfast including hot sausage and eggs

hotel advertised a nice indoor pool

decor was nice, parking was easy, room set up was functional

print must be read: i even called to confirm a shuttle ran to and from airport -if there s a shuttle driver, the shuttle only runs from

our shuttle driver was a great ambassador for your brand as well

i didn t like the fact that online it states that they have a pool

breakfast was good, location good for what we had planned to do.

the breakfast

breakfast was very nice and staff was very friendly and helpful

had spinal surgery so no breakfast. but it sure smelled good.

also 2 min drive from turfway gaming and casino

cleanliness, newness, kitchen, breakfast

everything was great. the staff, breakfast, room, and pool was all so nice.

bed, great blinds, clean large room, fully equipped kitchen and very welcoming staff

the breakfast was great and well organized. the pool was nice and clean. location was great.

everything was excellent. breakfast was amazing and our room was better than i had hoped.

the location was extremely close to the interstate. very easy to find. the pool was very clean.

enjoyed being able to order room service and sit at the bar in the restaurant for evening drinks

place not filled with guest and the place next door to me a family with a lot of loud rowdy kids so it was not very peaceful with doors in between my king suite and the other room

the pool was closed after i asked them a couple of days prior to coming to the hotel and they said it

bar could’ve stayed open a little later than 10 o’clock maybe 12

the room was fairly comfortable. it was nice having laundry facilities available.

pool being closed!! but again covida

we stayed, pool closed, & still i would recommend this hotel, it's clean, everywhere you look

water in sink went down slowly, no swimming pool.

it’s covid season so we didn’t expect much. was nice having breakfast sandwiches.

perfect location to shopping and turfway casino

full kitchen, quiet, laundry facility, breakfast and landscaped grounds

pool was great for the kids

kids loved outdoor pool and breakfast selections.

laundry room was feet away

wish the pool opened before 10 am.

big room. good breakfast. eveything exceeded expectations.

the chlorine level seemed a bit high in the pool...

the pool was nice, it even had stocked towels and was clean

we went to the pool, and it was one of the nicest pools i've been in at a hotel

the room was very clean and comfortable i would definitely recommend this room with the jacuzzi spa to couples the room was very

a nice spa room over the weekend

we paid for the spa tub room and the tub was great however the jets didn’t work

breakfast was beyond what most other hotels offer

spa room the jets were not very strong at all

and housekeeping entered our room and saw our clothes all over where we were separating it for laundry

quiet. beds were comfortable. hot breakfast. pool!

nice pool and staff very clean

shuttle to the airport

we especially like the face the pool area was open until midnight

we stayed ,there were soccer kids running around like a bunch of yard apes and playing soccer in the hallways

not a variety of food. to expensive, no kids menu

i ended up not being able to eat till 10 at night and they still have room service so i ordered room service and the food was absolutely excellent

then on the second room, we pull out the couch/bed for our kids to sleep on only to find trash(earbud, plastic knife) and 2 pills

doors slammed, kids yelling, neighbors fighting/cussing at midnight and 5am

very clean hotel great breakfast

our room was directly above the pool possibly whirlpool

variety of breakfast options, clean rooms

the pool was closed

the breakfast buffet was great

kitchen included a microwave, full-sized refrigerator, dishwasher, sink with dish washing detergent

airport shuttle

rooms with full kitchens

shuttle to airport

the hot breakfast and service with a smile always

the gym is amazing, love it

very friendly staff and free of charge shuttle to the airport

easy access to & from airport with free shuttle.

did not have time for breakfast. i caught the airport shuttle at 6:30.

shuttle was prompt

we were told that breakfast was from 6-9am

service was nice .room clean good parking .breakfast good for on the go!

clean comfortable shuttle service good

clean rooms, had good laundry facilities

michael held a room for her and her kids until we got there and was more than accommodating

breakfast was unfortunately a grab and go

breakfast area was very clean

was okay they had ran out of some of the food and kids were working to help refill the bar

breakfast was great, location was good close to creation and the ark

we asked in advance, regarding a hot buffet breakfast and were told yes, yet only a continental breakfast was provided

the food was very affordable with a good kids menu

well my husband wanted waffles on the breakfast bar lol he was fine lol he found plenty to eat

location, restaurant on premise , shuttle service and on site extended parking.

ppl there all at once just good all the way around nice fitness room with view of the pool so kids could swim while i worked out and i could still keep an eye n

the kids were throwing water bottles in the pool

door pool samsung flat screen the breakfast the popcorn in the dining area omg i loved my stay keep up the good work

clean comfortable room, friendly staff. we loved the pool as well.

door pool samsung flat screen the breakfast the popcorn in the dining area omg i loved my stay keep up

i like the cleanliness of the room, especially the pillows and the breakfast.

beds were uncomfortable you sank right away even m kids said the beds hurt there back

breakfast bountiful and the french toast the best

gourmet breakfast was exceptional

the breakfast is heaping and the french toast was delicious

the breakfast room overlooking the back yard

the breakfast and chocolate covered strawberries were delicious

was very polite and welcoming at the front hotel desk, nosh, casino floor, and casino snack bar

power was out, spa was closed, they told us to try the next day which was tuesday, ate at the buffet, too pricy

non smoking casino

casino and golf course

the spa is great and i enjoyed outdoor pool.

continental breakfast was awesome and so the breakfast staff

is a very small complaint, but i'd prefer to have butter rather than margarine served with breakfast

pool was clean and was a good temperature

the pool needed to be more heated

pool was small. beds felt more like full size instead of queens.

everything was awesome! breakfast was great. pool was perfect

early check in with no issues.

everything was awesome! breakfast was great. pool was perfect

loved the pool

staff was very helpful and breakfast was amazing

bed in a clean room, friendly and helpful staff, good breakfast served early

overall it was a nice experience and close to my daughters gymnastics meet

curtains, slow drains, hair in towels(housekeeping need not place towels that do not wash out in laundry

that it was close to bogart’s and the casino

the rooms are not kids safe.

the gym was 24/7

the pool

i wish they had a free breakfast

front desk and room service was very polite and attentive

for our family - room was clean and comfortable, kids loved the pool

excellent bar and restaurant

location, restaurant and bar on the bottom floor

great bar and restaurant on site

information about the lobby bar opening hours on the website is incorrect

room was very comfy - really nice bed and the bar area was fun after a long day of work

stunning lobby, clean room, kind front desk staff, great gym, decent location.

no food my kids would of wanted

the pool was open later, we would have used it more, which was a pretty big bummer for my kids

the kids in the next room were loud the first night

architecture and room service

the restaurant and bar where closed in the middle of the week.

limited items for breakfast

seems like the local music bar of choice with live jazz at least 3 nights in a bar which seats about 40

the staff is very friendly and knowledgeable and the restaurant and bar

the staff was very friendly and the chef was great to create an awesome breakfast including made to order eggs, yogurt and etc

need another person to help with cooking the breakfast

room service sandwich.

and wanted to sleep in as much as we could as it was our only night off without our two kids and housekeeping banged on our door two times that morning

availability of late check out

the kids enjoyed the

was uncomfortable, wifi cost extra and was terribly slow

to front desk and room service out of order tv did not work our first visit we will give another try

didn t even know about wifi

street noise, half mirror in bathroom, no room service

wifi out of service

the morning for breakfast was outstanding

the gym could do with another bench for free weights. there were 2 of us lined up to use it.

liked that the gym was so easy to find and pretty clean

made breakfast a joy

everything from the rooms to breakfast. they always do a great job.

loved your kitchen

the breakfast was great. wonderful bar on 3rd floor.

suite features for kitchen use to whip up snacks and meal on a rainy night in cincinnati

nice, the rooms were large and the furnishings were comfortable, it was quite, clean, and the kitchen was well equipped

breakfast was great and rooms were so nice.

the restaurant and room service wasn't available

we had so much room and enjoyed our in room bar area

wifi was solid

the gym was really nice with newer equipment, clean and very well equipped

i didn t get the breakfast but i enjoy the bar last night customer service was on point

location and breakfast!

breakfast was very good but cost extra.

the location, the bar in the lobby and the gym were great.

the gym was great, everything was clean

not have breakfast at the hotel

the bartenders in the lobby bar make great cocktails

in front of the hotel to valet which resulted in being in traffic trying to exit the vehicle with kids

the spa was amazing

room service food very expensive and not very good

om service delivery) but some were lacking and disinterested

the rooftop bar was heavily advertised and we were so excited to experience it

location was good and the roof top bar was cool, the bartenders were very good and my drink was excellent

fun and vibrant look! the bar area was very nice!

we loved the location. it was close to attractions. the rooftop bar was nice.

breakfast was phenomenal

location perfect. missed breakfast.

also, we had called ahead about two pets and were told it was a $25 pet fee but were not told it’s per pet per night

breakfast was not good, just cornflakes and muffin, juice

i was given a discount on the pet fee & my extra day was given to me at the original rate i booked & no pet fee

was disappointed that there was no grab bag breakfast available daily.

no room service

i have rarely experience such pride in one's work that was on display daily, especially the kitchen personnel

hot breakfast was great and the location was beautiful and convenient

the rooftop bar is spectacular! it was nice to relax in the evening.

very hospitable. i enjoyed every minute from the valet to room service

the food was delicious at the bar as well as breakfast room service

haha forgot my apple juice n orange juice at breakfast, it happens right.

polenta breakfast bowl was delicious!

roof deck, staff lobby bar bartender all amazing.

the rooftop bar has a fun vibe with wonderful bartenders

the roof top bar / lounge is very nice and relaxing , the bartenders were wonderful and very welcoming

the pool was closed which was understandable because of covid

24 hr pool. too many kids to wanna swim

breakfast good, location great for campus visit but it's on busy street

it was super clean. we had the pool to ourselves. the breakfast & coffee was great!

great location! kids loved the pool and the rooms were great! breakfast was phenomenal.

everything was great! i loved the pool. the food was great! and the rooms were beautiful!

allowed early check in, it was very clean, he pillows and shower were awesome, loved the shampoo and

my room, which it was, but they didn't tell me that you have to reserve times for the pool so my kids didn't get to swim

good location. friendly staff. good breakfast.

breakfast was excellent, good variety and quality

cleanliness. the rooms, lobby, breakfast area were all very clean.

8:15 and they sad we are not taking anything else out is only whatever is here so i did not get breakfast

beautiful room, nice staff, great breakfast

workout gym a bonus

gym unusable and generally the facilities need some work

pool & gym were great! breakfast enjoyable. good location.

the free breakfast had a good variety and the facility included a pool and gym although i didn't use either

unsupervised unruly children in the pool

less than a mile to the casino about 2 miles from venue close to down town

usually when i travel there is no pool or it’s closed

i noticed the gym had a very strong rubber smell which was unfortunate

bed was comfortable. breakfast was good. location excellent for our purpose.

very friendly staff! nice pool with gym close to. great breakfast with cute signs everywhere.

breakfast was delicious

friendly staff, good breakfast, good location

how it was decorated, kids loved it to, very nice hotel will definitely stay here again next time

my kids enjoyed the free pool table in the lobby.

the gym was nice and had peloton bikes

didn’t have a bathtub, which would have been fine if i didn’t have kids with me

it's a real gym with a locker room

the lighting, customer service, pool and gym area, parking, lounge and our room

indoor pool

didn t like they the bar wasn t off in its own room, and that the hotel didn t offer continental

the gym was really nice actually

love the room kids enjoyed the pool will stay again

expensive. pool closed. no hot breakfast.

the hotel room felt like a little apartment; spacious, clean, nice kitchen and awesome shower head

upon arrival the major kitchen lighting was burnt out. thought that odd. it was fixed .

the lights are dim and the main light in the kitchen only had one of the two florescent bulbs working

the kitchen, netflix, the coffee.

the pool was on the small side and was a max depth of 4 feet deep

pool a little small but fun. wifi didn't work well in our room.

the breakfast and coffee snack bar was a nice feature and the gentleman working it was very nice

the pool was too cold

the pool was out of order