the staff were friendly and helpful, and the bar attached to the hotel is terrific; great service and fabulous food at exceptionally good prices

easy check in/out and a good bar next door

get a table in the bar on the saturday night, but there was a local festival and all were

honestly i was in disbelief when we stayed here, there is a lovely bar / cafe on the ground floor of the hotel which was central to the town which was a vibrant

loved that they have enough parking lots there, so you are relaxed by the time you are there

room service every

and efficient check-in, great bar and dinner service

parking slots a little small.

great bar tapas if you didn't want to eat in the restaurant

lots of parking and although we missed the evening food the breakfast was good

great location, very clean, nice bar restaurant and helpful staff

catering and bar quality is excellent and reasonably priced rooms are modern and well

bar and good restaurant for dinner (although the websites are not too clear about this, there is

all. breakfast special the service from ms. zurine

private off-road parking

clean and big enough room with a terrace, air conditioning, tv, ok view, playground for kids

playground on site so kept the kids happy

there was a large tarmacked area for parking - always a bonus with motorcycles

the french billiards was fun and the bar area is nice and green, cleverly away from the sawmill

the snack bar provided good menu of light meals

nice extra with the free bar of champagne and popcorn

ough limited choice to

such friendly and kids friendly staff!!

very beautiful and friendly hotel free parking tasty breakfast

accomodation, great view and usefull parking

private parking behind a close

beautiful, chap in reception helped us sort out a parking fine,

big parking space

parking is plentiful and secure

plenty of free parking

bar open till late hours

we loved the bar downstairs and the

very spacious room in a quiet area ! plenty of free parking and modern facilities

staff, comfy stay, great parking and also dog friendly

emplacement restaurant bar personnel

bar staff friendly

did not have breakfast. staff was extremely helpful and very friendly. no negativ to say at all!

nice welcome by the staff, comfortable and spotless bedroom with balcony, awesome location, nice breakfast

and if you think you ll take a nice dip in the pool think again

lovely bed and breakfast inn in the basque countryside, exceptionally well outfitted and furnished

staff were friendly and accommodating. breakfast was delicious and the room was perfect.

great water pressure, friendly staff and the only hotel in basque country where we got breakfast included

cleaningness, ambience, staff and chamber. and special mention for the breakfast

modern and spacious hotel room, yummy breakfast by the professional host and a charming garden

for breakfast was good

friendly lady on reception. comfortable room. satisfactory continental breakfast.

the pool and restaurant weren't open because of covid so that can't be counted against them but the

there is access to the pool, but you must make reservation due to covid restrictions

personnal at the spa really nice

wifi was very poor, there was no bar

no tea or coffee making facility wifi spasmodic at best

hotel had the worst wifi i have ever experienced : even a random hut in the thai jungle had a more stable connection

wifi with disruptions in several rooms

the hotel is beautiful, clean, spacious and they have nice play areas for kids

however, once you walk through the front gates and into the beer garden for the bar, it's like a little sanctuary from what's outside

the bar and restaurant were pleasant and busy

rooms are above a very popular bar and restaurant and have hard floors, so noise from below and between floors can be a problem

hotel was a great antidote because we were able to sit in the very-lively outside restaurant and bar for a few hours

lively bar and restaurant - apparently it's popular with the locals who drops by to eat and drink

pool was bracingly cold but that didn't really put us off

very helpful and friendly staff, nice and well organized parking, great breakfast

i reserved here because was the only hotel in san sebastian that included a pool, but when i arrived they said was no season for the pool

restaurant in the area was at the nearest hotel

and it s a fancy one, so not as easy to get something to eat for kids

very comfortable and clean, out of town but easy to get in. rooftop pool was great

of the best hotels i visited in the last years, perfect accomodation, modern buildings, rooftop pool,free outside parking,close to the city and highways, super friendly and professional staff,

the spa facilities were really good and the massages were amazing

moden , new hotel , friendly staff, cosy atmosphere, excellent breakfast , superior spa area

great gym very tranquil hotel

this hotel also holds the record for the quickest laundry service that we have ever experienced over decades of travel, almost defying the laws of

the room service hamburger was delicious as were the little extra touches you d expect from this

pool

my last tip is to really enjoy the hotel, go for a walk, and enjoy the spa, and the pool is not for swimming but for pure relaxation with massage jets

d would open earlier too) and we would also appreciate a larger pool

restaurant could have been open, bar was closed when we got back

it and it felt like they were the owners and had an investment in the local community (the bar was full and wonderfully noisy with locals who looked like working farmers at the end of a days

the restaurant and bar area were very dusty and there is a small terrace at the back of the hotel where we sat and

the hotel has a cosy restaurant with a good look as well as a nice bar area

had a restaurant and bar on site.

, wifi password was not initally provided, water bottle in minibar wasn't provided after roomservice

underground parking felt safe and secure - the lift went all the way from the rooms, reception, bar area, down to the car park

size room, comfy beds, great shower, small gym available

there was only one person, doing the check-in and reception, answering the phone and running the bar with terrace

the room service food was of a

lovely rooftop pool,great outdoor seating area ♥️

the swimming pool was far to cold to use very disappointed

didn't get to use the rooftop pool but it looked lovely, as did the surrounding terrace

facilities were great, there was plenty of space, gym, pool

room style, gym

d free)

clean room, comfy bed and ac available, friendly staff, parking is very close

nice late check out option of 12pm

free parking next door

parking is in a public aerea and even if close to the hotel you have to reach it by walk

was some way from the town up a steep hill, but the on site restaurant and bar are perfectly

to use the spa room, there's an additional 25 euros for 1

the food was out of this world, we had tapas in the bar area and it was some of the best we've ever had and they catered for me being gluten free

obliging and helpful but service inconsistent and it really lacked any form of room service/bar service

the outside pool is not heated

the bar serves lighter food from the restaurant that is just as good, rather cheaper

no tea/coffee facilities in room or room service. continental breakfast very expensive.

nice hotel with parking, convenient location if traveling by car. clean rooms. good wifi.

also restaurant was good and great room service until late in the evening

is a 20 min walk to the sites a bit long if you have young kids

the gym is not worth to mention

loved the pool

gym and service for pizza and sushi. we were allowed to enter our room earlier.

the room was lovely and bright and cool and clean with a fabulous view over the town, the pool was refreshing and relaxing

pool was a bit too small to accommodate more than one family with kids.

the gym is in a separate building, two doors up the road

in the room of my kids, it smelled like smoke because of the restaurant in the ground floor

good bar and food.

amazing hotel and fantastic value for money, bar and tapas menu amazing

i enjoyed the gym

rooms for the price, very convenient underground parking ( if available ), staff were great, good gym, it is approx 15 to 20 min walk to the old town ( for us was not an issue), we enjoyed the

the work out gym did not have weights and believe needs more equipment.

only issue we ran into was that the bar staff at the restaurant downstairs weren't very nice to us when we came to ask them for ice and

roof top spa and sunbathing area really nice

used the spa on the roof

modern, comfortable hotel with a good bar on the ground floor

would have been nice if the bar was open in the evening for a coffee or drink

from the beach and old town(you need to use bus) was good, in addition, there are a lot of good bar and restaurant near hotel

plenty of restaurants nearby, amazing trattoria for families with kids, and bus stop outside to get to the old town

the snack bar is very pleasant and ideal for a drink or snack any time of the day

there is a spa downstairs and the staff is terrific and talented

modern, amazing staff, gorgeous pool, great food

family room is composed of two rooms connected with each other - good option for a bit older kids

gardens , bar facilities ,and excellent fruit at breakfast , good bread,very good shower with three versions

gym facilities which are very professionally run aren't included in the price

on-site parking lot was also good

very nice. spacious and very clean room. nice swimming pool. very nice breakfast. we recommend

pleasant garden and swimming pool

free parking lot and free spaces all the time, we loved our stay and would highly recommend

scenery, nice pool area, room was grand, breakfast was good if a little pricey but you get a bottle of the house

wifi worked really well

the breakfast is great

were very clean, nice big showers, and good wifi

excellent breakfast, comfy bed, easy to walk everywhere from here

was amazing ud83dude0d room, beds, shower, breakfast, staff, all exceptional

excellent front desk crew, bar and restaurant service and waiter's

amenities eg: room service, bike hire. friendly welcoming staff.

wifi was very quick and included

spotty wifi

very good breakfast buffet

breakfast was expo

i went to park and realized i had to go and check in first and that was complicated to do with kids in the car and finding a space to leave the car in a busy city

clean, stylish room with comfortable bed. helpful staff. good wifi.

the cocktail bar was excellent!

super clean, super confortable. in the city center so you go anywhere on foot. my kids loved it

our kids had 103, also a great room

remember though kids, this is donosti and this is what €99 gets you on a monday night

there were also kids making a racket at 6am

liked the restaurant which was very good plus the large terrace in front of the hotel and the bar was very jolly especially in the mornings as it served businessmen off to work who also held

tapas bar was awesome - food extraordinarily tasty

were told the bar and restaurant closed at 10

they have their own bar and restaurant downstairs

out after that), and then on the last night being called down from my room as someone in the bar had not paid their bill