no tea or coffee making facility wifi spasmodic at best

reading materials, different styled chairs to several quaint children s plays areas that small kids would enjoy, this old hotel feels like a generational family run property

and hadn t been cleaned , pubic hair in the bathroom all over and the hotel advertised having wifi it didn t work at all, no air con

and hadn t been cleaned , pubic hair in the bathroom all over and the hotel advertised having wifi it didn t work at all, no air con

wifi was very slow

nice welcome by the staff, comfortable and spotless bedroom with balcony, awesome location, nice breakfast

spa was wonderful with lots of pools with massage jets as well as a sauna and steam room

the breakfast was lovely

location was great, wonderful terrace bar outside, good breakfast buffet & professional and nice staff

had not gotten things sorted out re wifi,parking,restaurant

big parking area even if you travel with trailer

free parking

such friendly and kids friendly staff!!

super welcoming and nice staff, right off the highway, spacious parking available

great parking

had a restaurant and bar on site.

restaurant could have been open, bar was closed when we got back

the hotel has a cosy restaurant with a good look as well as a nice bar area

it and it felt like they were the owners and had an investment in the local community (the bar was full and wonderfully noisy with locals who looked like working farmers at the end of a days

the restaurant and bar area were very dusty and there is a small terrace at the back of the hotel where we sat and

parking is plentiful and secure

accomodation, great view and usefull parking

good parking facilities and easy access for wheelchairs

quiet, very clean, convenient free parking, simple but good breakfast, wonderful view of the mountain and valley, and nothing really

private parking and good communication were also much appreciated

pricing model for minibar and room service is way out of line, 25% surcharge for anything in the room

everything, restaurants service was excellent specially at breakfast

left the staff rushing around multiple errors on our room service orders

view of the ocean and extremely great service by the staff especially itziar who served us for breakfast

speaks for itself, but the hotel is modern without being dry, the staff are excellent, the the spa is delightful

for breakfast was good

of wifi in the rooms, mold in the shower, bathtub fawcet broken, pool only available with extra charge, fixtures and finish in poor repair

the facilities were like swimming pool and etc was extra

spa treatment

breakfast was very good lots of variation

the room was spacious

however, they did give us a free pass to the spa as a substitution

beautiful location, peaceful gardens & pool, lovely restaurant & terrace & only a 10 minute taxi ride into town

obliging and helpful but service inconsistent and it really lacked any form of room service/bar service

with virtually no people in the bar or restaurant the atmosphere was poor

slightly later check out time than normal which is great for organising kids

awesome swimming pool with proper depth, lot's of sun beds on two levels

we also hoped that pool would have been heated or at least stated it was not heated

shame, since more noise nuisance was caused by kids running at 22h at night right above my room

the gym is not worth to mention

good bar and food.

nice tidy nh hotel with comfortable room and bathroom. proper gym. good bar.

facilities in room, bar & restaurant served excellent food and were able to accommodate dog in bar

in the room of my kids, it smelled like smoke because of the restaurant in the ground floor

great views and location. kids loved the free sweets! clean rooms and good facilities.

it has small gym although better say a couple of cardio machines and some

i ask the front desk the night i checked in why the wifi was so bad i was told to i should just except the why it was because they had just reopened a

size room, comfy beds, great shower, small gym available

it does not have a gym

la wifi no habia

the snack bar is very pleasant and ideal for a drink or snack any time of the day

the food at the bar is really bad

they helped to get 2 rooms together so parents and kids could be together

would have been nice if the bar was open in the evening for a coffee or drink

from the beach and old town(you need to use bus) was good, in addition, there are a lot of good bar and restaurant near hotel

liked the restaurant which was very good plus the large terrace in front of the hotel and the bar was very jolly especially in the mornings as it served businessmen off to work who also held

wifi not good

clean rooms and great food in the neighbourhood bar and restaurant downstairs

spacious room and bathroom perfect comfort exellent wifi bus stop to centre within few meters

wifi didn't work inside our room. we had to go into the hallway

remember though kids, this is donosti and this is what €99 gets you on a monday night

there were also kids making a racket at 6am

our kids had 103, also a great room

caffe and gym

bar at the ground floor is very handy if you don't want to have full breakfast

there is a rooftop pool with a snack shack for convenience and the main hotel bar had a lively atmosphere in the evening

with good bedding, we got free room upgrade because of baby, tons of parking in front of hotel, gym very modern with kettle bells, this hotel rocks

great bar and restaurant for a 3 star hotel. nice area and facilities. free parking.

no tea/coffee facilities in room or room service. continental breakfast very expensive.

nice hotel with parking, convenient location if traveling by car. clean rooms. good wifi.

clean, modern, comfortable, parking outside hotel

breakfast, staff was friendly with us and the kids and helpful at all times

is a 20 min walk to the sites a bit long if you have young kids

had to pay to use the gym, it was an independent health club (very nice) it would be great if the hotel either had its

the pool area, gym & spa (paid separately but fantastic

the pool area, gym & spa (paid separately but fantastic

good bar and ate in restaurant on first night

the only note - they have a large swimming pool, but it only opens at 11 am. why not earlier?!

clean and comfortable room, also very modern, friendly staff, good breakfast, the mini-bar had different things to drink, water others

great stay on the way. late check in, clean room and great breakfast.

catering and bar quality is excellent and reasonably priced rooms are modern and well

the breakfast buffet was fresh and plentiful

bar and good restaurant for dinner (although the websites are not too clear about this, there is

beautiful spa and gym, excellent breakfast, super kind people!

actual laundry on site

great breakfast, nice pool, really good room

very comfortable and clean, out of town but easy to get in. rooftop pool was great

com website is not sufficient as you will have to pay 30 euro per person to use the spa area, and kids are not allowed to enter

i’m being picky, bar could have a bit more options but bar staff were very nice and welcoming as were the breakfast

disappointed the spa pool was not available

great it had a gym and hot tub

rooms for the price, very convenient underground parking ( if available ), staff were great, good gym, it is approx 15 to 20 min walk to the old town ( for us was not an issue), we enjoyed the

disappointed the spa pool was not available

good location. comfortable beds. a bath. good wifi and ac. decent breakfast

wifi didn't work with iphone

delighted there was a good car park. we were facilitated with an early check in.

wifi was very poor

free wifi

late check out and hotel allowing us to leave bags and car free of charge until late afternoon

an indoor pool and a gym would be nice some plus.

the minibar was not refilled and the room service nearly not existing

great rooftop sunbathing area with small pool

room service was odd

breakfast was good and loved the beach towels provided for free to go to beach

downstairs had a spacious area for breakfast and then open work space with good speedy wifi

internet (wifi) is really efficient, small fridge in the room (for the mini bar but you can pop in something in if necessary), really quiet street and real blackout blinds

much choice at breakfast - also it would be nice if they invested in a nice wine bar for evening time to relax

very polite staff, excellent location, good breakfast, the room has all you need - a really pleasant

a bonus too, there was a small fitness room we used daily

excellent breakfast at a reasonable price, fitness centre, good hearing (it was cold when we were there)

nice room despite the internal courtyard, small but serviceable fitness room, very good breakfast

great location, extremely clean and comfortable room, great breakfast

comfortable bed, excellent breakfast, good location, small room area

you have to pay extra to use to gym and sauna facilities.

the pool was closed in march), but still made use of the rooftop terrace

exceptional, staff, facilities, breakfast, bedding, cleanliness, spacious rooms, parking, spa and rooftop pool

personally don t think you should charge extra for spa access and indoor pool for hotel guests

didn't use the gym, spa, or pool

room service food was ice cold

have a small gym and bigger pool with sun loungets

staff outstanding and standards were excellent would benefit from a small gym

- beautiful rooms, excellent service, staff lovely - special mention for michael the roof top bar waiter - such a lovely disposition - an asset - fantastic location - cant recommend

small gym would be great but there s so much outdoors activities that one really does not miss it

we ordered room service and it arrived promptly and was very tasty

the breakfast was a full spread of meats, cheeses, breads, pastries, smoked salmon, omelets to order

restaurant menu very limited but breakfast was amazing

breakfast options, bar area and terrace

the breakfast is great

wifi was extremely poor, breakfast is poor, the cleaning staff entered in our room while we were

wifi was terrible in my room

the breakfast was great, with lots of selection

large room, tv, nice breakfast, non-stop reception, clean

no room service after 10

breakfast was expo

breakfast could be better, not a lot of variety of chopped fruit

ability to use the gym during a longer period...gym did not open until 9:00...not good

not offering room service

room, comfortable beds, very good room service, lovely breakfast, walking distance from the

excellent front desk crew, bar and restaurant service and waiter's

it was good location and spacious. breakfast amazing

great bathroom. kids loved the spanish candy at the reception.

wifi connection was not enough, system only let to connect two devices

it d be great to have a spa and pool but everything that is there is beautifully finished so nothing to dislike

beautiful modern bedroom and bathroom - restaurant and cafe on premises very good especially breakfast

great hotel. great staff. amazing food/room service. great location.

the staff was super accommodating and welcoming; our room was comfy and the room service from narru

the room could have been a little larger, and the sauna / spa area is quite small.

breakfast was lovely

check out at midday and early check in was much

they kept the bar door open to outside and it was quite cold inside.

wonderful staff at breakfast and reception

the staff and the location especially the girl at breakfast excellent.