the gym facilities were good and the pool looked great

you news to take the car or bus to go center but thé bus was résolu easy, even with the kids

met every need we had away from the downtown in a lovely greenbelt that overlooks nature plus the breakfast buffet was perfect and beautiful color selection threw out the hotel , the staff was

great breakfast. wide variety. helpful staff. high quality.

you news to take the car or bus to go center but the bus was resolu easy, even with the kids

of the best hotels i visited in the last years, perfect accomodation, modern buildings, rooftop pool,free outside parking,close to the city and highways, super friendly and professional staff,

the food at the restaurant wasn’t great, and the spa is not available yet...

playground for kids across the bridge

eco friendly, beautiful area, quiet, great food, beautiful yoga studio and gym

actual laundry on site

big, free parking

bar open till late hours

we loved the bar downstairs and the

plenty of free parking

good location, with parking

great location, very clean, nice bar restaurant and helpful staff

after driving for 9 hours i needed a beer and she kindly open the bar which was closed just to serve me

catering and bar quality is excellent and reasonably priced rooms are modern and well

lots of parking and although we missed the evening food the breakfast was good

modern clean comfortable with outside terraces and a good bar and dining room

the wifi kept dropping even when i reported it was not fixed

was further out of the town than i expected the bar wasn't always open and not a great arrange of

, wifi password was not initally provided, water bottle in minibar wasn't provided after roomservice

there was only one person, doing the check-in and reception, answering the phone and running the bar with terrace

clean rooms, fridge in room, gym downstairs was good with dbs up to 20, trx straps on wall, box and 3 pieces of cardio kit

rooms were modern, perfect size and clean the bar was lovely with great selection bus stop right outside to take into the

very clean and good access to centre via bus outside door free secure parking nice bonus gym was ok but bit small if more than two go

staff were first class from reception to bar to housekeeping all in all a very good experience .

facilities were great, there was plenty of space, gym, pool

the swimming pool was far to cold to use very disappointed

the parking lot was a bit difficult to drive into and had some limited space.

great room service with reasonable prices

is a 20 min walk to the sites a bit long if you have young kids

no tea/coffee facilities in room or room service. continental breakfast very expensive.

dog with us so not allowed in any public area of the hotel, which we understand unfortunately the room service menu was very

private parking behind a close

good parking facilities and easy access for wheelchairs

the guest house is a short drive to san sebastian, where we were able to park easily in a parking garage and walk and enjoy the sights

big parking space

private parking and good communication were also much appreciated

great to have a small but functional gym, parking and ev charging facilities on

great it had a gym and hot tub

were friendly overall and the hotel was very clean, they were more than happy to help with an early check in and ordering taxi for us, very friendly

only thing i was dissapointed with was the gym facilities as this was not gym facilities at all

used the spa on the roof

room, comfortable beds, very good room service, lovely breakfast, walking distance from the

no gym, no swimming pool, no roof top bar.

good location, clean, good sized room, gym was nice

amenities eg: room service, bike hire. friendly welcoming staff.

wifi could have been stronger and secured

were very clean, nice big showers, and good wifi

large room, tv, nice breakfast, non-stop reception, clean

the breakfast is great

comfortable room, small terrace, excellent breakfast, close to the centre

wifi was extremely poor, breakfast is poor, the cleaning staff entered in our room while we were

drawbacks: it s about a 15 20 minute walk to the old town and the beach; and the gym hours are limited, opening only at 9:00, which makes morning workouts difficult

we did not like the initial room offered. also, the hours of the gym was very inadequate

20minute walk from the beach with kids

the bar and restaurant are very good too and are so convenient for customers

everything. really nice decoration. nice details for the kids.

the bar staff were very happy to continue serving us beyond midnight

the state of the art gym was a bonus as pas the straight forward parking

gave up and had to order the food in the restaurant (to be delivered in the room once my kids were already sleeping)

gardens , bar facilities ,and excellent fruit at breakfast , good bread,very good shower with three versions

good bar and ate in restaurant on first night

hotel bar was lovely and relaxing

expensive. the gym was closed.

with 3 year old daughter, the personnel set up a separate comfort bed for her and even gave her kids amenities that

we were able to have an early check in, which was great.

the gym is in a separate building, two doors up the road

the bedrooms were clean and comfortable and the same with the bar area

the snack bar is very pleasant and ideal for a drink or snack any time of the day

modern, comfortable hotel with a good bar on the ground floor

they helped to get 2 rooms together so parents and kids could be together

from the beach and old town(you need to use bus) was good, in addition, there are a lot of good bar and restaurant near hotel

nice staff, the size of the room, pool area,...

there are nice spaces to hang out such as the common room near the reception and the gym, the breakfast was delicious and served in a room overlooking all the town

the gym is not worth to mention

loved the pool

pool was a bit too small to accommodate more than one family with kids.

- amazing view from the room and rooftop - parking conveniently located under the hotel - good room service - friendly staff and very

pool was closed & would have been nice to sit outside with a drink as weather was glorious whilst

minor moan was the bar lacked a bit of atmosphere

with parking, good facilities if you re staying longer but we didn t have time to use spa or pool

search lights outside the window were quite annoying and laundry very expensive but honestly it was

remember though kids, this is donosti and this is what €99 gets you on a monday night

there were also kids making a racket at 6am

our kids had 103, also a great room

it would be nice to have a bar area for guests.

internet (wifi) is really efficient, small fridge in the room (for the mini bar but you can pop in something in if necessary), really quiet street and real blackout blinds

clean and modern room, great breakfast, friend staff

no bar or restaurant. breakfast mediocre

much choice at breakfast - also it would be nice if they invested in a nice wine bar for evening time to relax

the grounds were very pretty and there was a nice pool

swimming pool was not so clean

pleasant garden and swimming pool

for cycling down into the centre of san sebastian, truly amazing breakfast and a swimming pool to cool down in after a long journey

not far from san sebastian, we drove up to the loiola train station, the last entry point where parking is free, and then it's seven minutes by train or thirty minutes on foot into the town

lovely modern hotel with good wifi.

small but convenient gym, bicycle rental, excellent staff, beautiful room.

building, the lobby and bar are just beautiful

bar in reception had exceedingly good small plates; my friend loved the breakfast, which i did not

answer at all after several calls) and no assistance from the reception in that

some bar food availability

only thing we didn't like was the breakfast. the food wasn't very good.

the location, parking accommodations it actually had a fitness room although small and to warm.

was no bar at the hotel but there are plenty just around the corner

excellent breakfast at a reasonable price, fitness centre, good hearing (it was cold when we were there)

tapas bar was awesome - food extraordinarily tasty

a bonus is the restaurant bar downstairs

were told the bar and restaurant closed at 10

wifi didn't work inside our room. we had to go into the hallway

wifi not good

delighted there was a good car park. we were facilitated with an early check in.

location bed staff wifi

wifi was very poor

good location. comfortable beds. a bath. good wifi and ac. decent breakfast

location, staff, breakfast, wifi

also, it would be nice to be able to order drinks from the pool, that would suit the overall experience of this amazing place well

however, they did give us a free pass to the spa as a substitution

nice we had a room in the annex building a sort walk from the main building next to the outdoor pool the room we had was excellent & with a fantastic view would highly recommend this hotel its

was some way from the town up a steep hill, but the on site restaurant and bar are perfectly

obliging and helpful but service inconsistent and it really lacked any form of room service/bar service

there is just a sauna room next to the gym

gym and sauna were broken for the full four days we were there, and the staff didn’t seem to know

was the first night the hotel had guests staying, and the facilities weren't open (no breakfast/gym/sauna etc

gym was also not adequate

the gym is very basic.

outstanding restaurant downstairs and a terrific bar program with inventive cocktails and solid classics alike

the room could have been a little larger, and the sauna / spa area is quite small.

slight negative is the gym and sauna aren't amazing

10 3- details 10 4- design 10 5- attention 10 6- quality 10 7- room 10 8- building 10 9- wifi 10 10- location

we loved the comfort of the bed and pillows, the blackout blinds, the food/room service and attention to detail

location, quite, nice room, delicious breakfast, reason able gym, fun roof bar, parking was

there is a cosy little bar which is a good place to take a nightcap and in good weather a great roof garden where you can

early checkin dir to ongoing car problems great bar and terrace areas

the hotel has a roof top bar with beautiful views of the city

the gym was small, but we made use of it

missing a pool outside.

the room service hamburger was delicious as were the little extra touches you d expect from this

room service menu is rather limited

pricing model for minibar and room service is way out of line, 25% surcharge for anything in the room

no outdoor pool

bar next door closed around 12, would have been nice if it opened later

lovely breakfast, great room, friendly staff and excellent location

and breakfast which we opted to take after we got there was excellent

breakfast buffet was fresh and very tasty

breakfast and gym were ok, can be improved slightly.

location was great, rooftop bar great views

no gym and a touch pricey

poor choice of room service poor choice of food and wine and champagne on roof terrace

did not make use of it though)

small gym would be great but there s so much outdoors activities that one really does not miss it

i was pleased that they accommodated an early check in when our flight arrived early in the morning

location locker luggage storage late check out easy check in

the gym a little small and cold

the gym is also tiny and doesn't have a lot of

we had an early check in with no problem

breakfast is excellent! the staff is amazing!

the breakfast was wonderful ,& so was the location.

the room was spacious and very clean. beds were comfy- kids slept til 9am!!!

the instructions on how to get it in advance, but we made the mistake of assuming we would have wifi upon arrival

poor wifi, signal kept dropping out basic continental style breakfast, nothing hot poor bed linen, could

good bed, and located above a side street that was quiet, so no problems sleeping; excellent wifi

staff were also very caring and accommodating with late check out as my girlfriend had food poisoning

breakfast - very good having a relaxing drink in the bar or the guest lounge - very good

spots looked a little frayed and aging, no onsite restaurant although room service was decent

hotel is a little understaffed, breakfast is pricey, the gym is missing equipment, finding parking is sometimes

food offering no room service available until bar open anyway, so just from 7

and clean room, friendly staff, was great to have 24/7 gym with all necessary equipment short walk to the downtown with lots of restaurants, shops etc

allowed early check in. room was basic but ok.

there’s no bar as it’s in a residential area and probably beyond walking to donastia, the area most would

the room is spacious, with lots of light, a bar fridge and a lovely balcony to relax on

no bar or restaurant but a short walk to a great little taverna

and would benefit from a bit of tlc and also opening up to residents for the evening as a bar area and possibly

free on site parking too

super welcoming and nice staff, right off the highway, spacious parking available

modern rooms, very big bathroom, little balcony /private garden, lift, coffee machine & mini bar

free parking

the snack bar provided good menu of light meals

location right by the beach, with a few bars and restaurants nearby

swimming/jacuzzi pools good, but not necessarily the main attraction for ourselves

had not gotten things sorted out re wifi,parking,restaurant

super breakfast with good coffee and plenty of choice

super close to the great beach. brand new hotel comfy beds, good wifi

no tea or coffee making facility wifi spasmodic at best

wifi not always stable. breakfast very simple.

the hotel is beautiful, clean, spacious and they have nice play areas for kids

the wifi system has a problem and lacks any security

reading materials, different styled chairs to several quaint children s plays areas that small kids would enjoy, this old hotel feels like a generational family run property

the ev chargers are a big plus for me

is only minutes from san sebastian and france, good for adults or kids

we got two connected rooms for the kids and they were over the moon with their 'welcome sweets'

location, parking (with ev charging station), … room was spotless clean and bed was very comfortable

good location with parking and ev charging