big parking space

quiet, very clean, convenient free parking, simple but good breakfast, wonderful view of the mountain and valley, and nothing really

accomodation, great view and usefull parking

the guest house is a short drive to san sebastian, where we were able to park easily in a parking garage and walk and enjoy the sights

good parking facilities and easy access for wheelchairs

all. breakfast special the service from ms. zurine

great beds, shower and breakfast

great location, very clean, nice bar restaurant and helpful staff

clean and comfortable room, also very modern, friendly staff, good breakfast, the mini-bar had different things to drink, water others

breakfast or even a coffee was not available before 8am.

better rates for breakfast and maybe tea / coffee at pool bar.

beyond the silence, the hotel has an exceptional gym—if you don’t feel like working out, just go take a look

selection at breakfast buffet, huge pool, gym with nice view to the woods

designed hotel, rooms, pool and gym, great service

entrance in spa 18+ . would be ok to have it 12+ , to have this pleasure for children as well.

staff room service

was further out of the town than i expected the bar wasn't always open and not a great arrange of

unable to take dog into bar to get a coffee very small parking space 46

room service but we wanted a light meal in the evening

breakfast and gym were excellent

restaurant menu very limited but breakfast was amazing

we had 2 connected rooms, ideal with kids. the rooms are comfortable, nice beds and good shower.

i also liked the swimming pool but i would have liked to have umbrellas for shade and for the pool to be open after 8 pm

met every need we had away from the downtown in a lovely greenbelt that overlooks nature plus the breakfast buffet was perfect and beautiful color selection threw out the hotel , the staff was

the staff were so helpful and they arranged room service for us when we arrived after a long day of driving

no explanation, there was a little fridge pretending to be a mini bar again unplugged

no evening meals, but you will find a simple restaurant just below the parking who serves wholesome meals

staff, comfy stay, great parking and also dog friendly

we loved the bar downstairs and the

bar open till late hours

lovely rooftop pool,great outdoor seating area ♥️

everything was perfect, great quiet location , great food and drinks in the hotel bar and very reasonably priced, far better than the

there is a rooftop pool with a snack shack for convenience and the main hotel bar had a lively atmosphere in the

comfortable, breakfast was good, the staff was helpful and as an added bonus the gym facilities were nice for a quick workout

bar at the ground floor is very handy if you don't want to have full breakfast

location, clean rooms, friendly staff and free parking

no special room or place for the kids to play. a little far from downtown on foot.

breakfast, staff was friendly with us and the kids and helpful at all times

and a full kitchen if you wanted to prepare quick bites for the kids

no room service with very limited food

friendly and helpful staff especially the concierge team, courteous housekeeping, outstanding breakfast selection and service every morning which we thoroughly enjoyed, , daily weather updates

and the breakfast

the rooms are so beautiful and the spa was easy to get into and enjoy

beautiful hotel, excellent breakfast and dinner. great cocktails l. staff was fantastic.

room service menu is rather limited

reception and most (apart from one waitress) restaurant and bar staff super helpful and attentive, peaceful surroundings but close to the town of san sebastian

we asked at the bar for some extra still water for the room and got charged €5 for two small bottles

really pleased we stumbled across this place -plenty of parking -really easy to find -the spa is stunning and has everything you want from a good spec

was some way from the town up a steep hill, but the on site restaurant and bar are perfectly

the outside pool is not heated

although there is pool and a gym

lovely breakfast. pool rateable great. quiet.

great gym and pool facilities

the gym could be better.

slightly later check out time than normal which is great for organising kids

great views and location. kids loved the free sweets! clean rooms and good facilities.

the gym is just around the corner and has everything you need

hotel bar was lovely and relaxing

gym a little limited.

had interconnected rooms so our two young kids could have some independence

plenty of restaurants nearby, amazing trattoria for families with kids, and bus stop outside to get to the old town

the bedrooms were clean and comfortable and the same with the bar area

the food at the bar is really bad

from the beach and old town(you need to use bus) was good, in addition, there are a lot of good bar and restaurant near hotel

would have been nice if the bar was open in the evening for a coffee or drink

amazing buffer breakfast

the menu of the breakfast is same every day

family room is composed of two rooms connected with each other - good option for a bit older kids

gardens , bar facilities ,and excellent fruit at breakfast , good bread,very good shower with three versions

faculties were top notch especially the gym and spa, the best l have ever been too

gym was super small and has carpet on the floor.

there is plenty of independent shops including bakeries, coffee shops and bars along the way

only thing i was dissapointed with was the gym facilities as this was not gym facilities at all

were expecting a swimming pool, the pictures of the rooftop “pool” were taken with a wide angle lens

that the gym was out of order at the time due to construction.

remember though kids, this is donosti and this is what €99 gets you on a monday night

there were also kids making a racket at 6am

our kids had 103, also a great room

good breakfast close to a number of bars and restaurants

excellent breakfast, comfy bed, easy to walk everywhere from here

it was a great stay with wonderful rooms and super nice room service staff

comfortable room, small terrace, excellent breakfast, close to the centre

breakfast was fine

tapas bar was awesome - food extraordinarily tasty

clean rooms and great food in the neighbourhood bar and restaurant downstairs

has bar and restaurant

wifi didn't work inside our room. we had to go into the hallway

spacious room and bathroom perfect comfort exellent wifi bus stop to centre within few meters

a separate space where the kids could sleep

limited selection on the room service menu and limited times to order but that is only minor.

a booking of a huge group of kids (american kids with absolutely no manners) and putting them in rooms on the same floor as

expensive, especially for having no additional facilities like pool or gym and not being 15 minutes walk from city centre

especially the nice lady at the breakfast/bar

super breakfast, ok wifi

excellent breakfast with plenty of choices both hot and cold

bar is amazing

i went to park and realized i had to go and check in first and that was complicated to do with kids in the car and finding a space to leave the car in a busy city

clean, stylish room with comfortable bed. helpful staff. good wifi.

location super, very comfortable bed, spotless room.adequate breakfast

very cool and helpful staff! great location, clean, good breakfast!

amazing breakfast, freshly made, simply delicious

breakfast was good and loved the beach towels provided for free to go to beach

no bar or restaurant. breakfast mediocre

bar / room service was a bit chaotic - suspect it was slightly understaffed

building, the lobby and bar are just beautiful

gym is rather small and smelly

maybe longer room service times if the bar / food options are closed downstairs

the pool on the roof was not open, due to it being march, but the whole pool area was huge and in

opening times on the 5th floor could open earlier, for those at the pool and relaxing , also allows those wanting a relax without sunbathing to take advantage of the

with parking, good facilities if you re staying longer but we didn t have time to use spa or pool

location, amazing view over san sebastian bay, swimming pool, spa & gym.

the view from the rooftop pool and bar is incredible

the view from the rooftop pool and bar is incredible

free wifi

delighted there was a good car park. we were facilitated with an early check in.

wifi was very poor

location bed staff wifi

wifi didn't work with iphone

loved the location of the hotel and the breakfast was great

high quality breakfast and plenty of resting areas in the lobby

was no bar at the hotel but there are plenty just around the corner

the location, parking accommodations it actually had a fitness room although small and to warm.

location, lovely friendly staff great place for a visit to san sebastian pet friendly bar facilities were

great connecting rooms so kids had their own space

the restaurant and bar areas attached to the hotel called narru are lovely, great atmosphere and food - but the food

10 3- details 10 4- design 10 5- attention 10 6- quality 10 7- room 10 8- building 10 9- wifi 10 10- location

rudely told that there were no tables, yet it seemed empty and we were prepared to just have a bar snack

water can be supplied in gym

they also have a small gym and sauna in the basement

the gym is very basic.

she helped us a lot in arranging a possible early check in instead of luggage storage only as we will head to sanctuary of st

gym and sauna were broken for the full four days we were there, and the staff didn’t seem to know

there is just a sauna room next to the gym

the gym was closed for renovation which wasn't advised prior, but that just motivated our group to

the staff were very helpful, beds were probably one of the best we ve slept on and the rooftop bar is incredible

location was great, rooftop bar great views

have a small gym and bigger pool with sun loungets

gym in hotel would have been great

only draw back to the property is how early the bar closes - but otherwise everything is perfect

wonderful staff at breakfast and reception

bar next door closed around 12, would have been nice if it opened later

they kept the bar door open to outside and it was quite cold inside.

breakfast and gym were ok, can be improved slightly.

rooftop terrace and bar was excellent

the rooftop bar has great views and is a definite plus

location / rooftop bar / room facilities

early checkin dir to ongoing car problems great bar and terrace areas

gym facilities were a bonus

the breakfast was wonderful ,& so was the location.

the gym a little small and cold

the gym is very tiny.

the gym is quite small

warm and helpful staff, wonderful easy breakfast, convenient location in a non-touristy area

i was pleased that they accommodated an early check in when our flight arrived early in the morning

location locker luggage storage late check out easy check in

pool, staff and breakfast

free parking, friendly stuff, clean.

on-site parking lot was also good

above all, a wonderful cider bar is just around the

not far from san sebastian, we drove up to the loiola train station, the last entry point where parking is free, and then it's seven minutes by train or thirty minutes on foot into the town

the room was spacious and very clean. beds were comfy- kids slept til 9am!!!

the instructions on how to get it in advance, but we made the mistake of assuming we would have wifi upon arrival

poor wifi, signal kept dropping out basic continental style breakfast, nothing hot poor bed linen, could

good bed, and located above a side street that was quiet, so no problems sleeping; excellent wifi

staff were also very caring and accommodating with late check out as my girlfriend had food poisoning

the snack bar provided good menu of light meals

parking secure right next to the hotel

such friendly and kids friendly staff!!

modern rooms, very big bathroom, little balcony /private garden, lift, coffee machine & mini bar

lots of parking available thank you guys for a memorable stay and we would highly recommend this as a

breakfast - very good having a relaxing drink in the bar or the guest lounge - very good

the facility was excellent. well kept and well appointed. even had an updated gym.

it is beautifully decorated, our room was very comfortable, the gym is small but well-appointed, and the staff was helpful

villa ; the room was stylish, very clean and very nice toiletries from diptique; big plus for the gym; staff was very kind

food offering no room service available until bar open anyway, so just from 7

go to the bar op down the road across from the michelin place, great

allowed early check in. room was basic but ok.

the room is spacious, with lots of light, a bar fridge and a lovely balcony to relax on

no bar !

and would benefit from a bit of tlc and also opening up to residents for the evening as a bar area and possibly

location right by the beach, with a few bars and restaurants nearby

swimming/jacuzzi pools good, but not necessarily the main attraction for ourselves

had not gotten things sorted out re wifi,parking,restaurant

super breakfast with good coffee and plenty of choice

super close to the great beach. brand new hotel comfy beds, good wifi

no tea or coffee making facility wifi spasmodic at best

wifi not always stable. breakfast very simple.

the hotel is beautiful, clean, spacious and they have nice play areas for kids

the wifi system has a problem and lacks any security

reading materials, different styled chairs to several quaint children s plays areas that small kids would enjoy, this old hotel feels like a generational family run property