wifi not strong

cafe and restaurant good value and the bar a joy at end of the day

it was good location and spacious. breakfast amazing

especially the nice lady at the breakfast/bar

expensive, especially for having no additional facilities like pool or gym and not being 15 minutes walk from city centre

super breakfast, ok wifi

hotel with an excellent lounge/library area and gym

wifi basically didn't work on my 9th floor room, which was a little disappointing

in order to access to the wifi, i had to proceed to certain pages that the receptionist didn t give at check-in

the cocktail bar was excellent!

was amazing ud83dude0d room, beds, shower, breakfast, staff, all exceptional

the cleanest the decor and the breakfast

wifi worked well

it was a great stay with wonderful rooms and super nice room service staff

breakfast was fine

also, the hotel has a small gym and sauna in the basement

the gym is very basic.

gym and sauna were broken for the full four days we were there, and the staff didn’t seem to know

was the first night the hotel had guests staying, and the facilities weren't open (no breakfast/gym/sauna etc

she helped us a lot in arranging a possible early check in instead of luggage storage only as we will head to sanctuary of st

disappointed the spa pool was not available

only thing i was dissapointed with was the gym facilities as this was not gym facilities at all

we enjoyed sitting on the roof, near the pool, and watching the sunset

gym needs expanding updating

advertise a gym but its really a room with a treadmill, stepper and indoor bike which needs some repair

location, quite, nice room, delicious breakfast, reason able gym, fun roof bar, parking was

the hotel has a roof top bar with beautiful views of the city

early checkin dir to ongoing car problems great bar and terrace areas

the gym was small, but we made use of it

there is a cosy little bar which is a good place to take a nightcap and in good weather a great roof garden where you can

very good gym

the view from the rooftop pool and bar is incredible

generously

expensive breakfast for room service

with parking, good facilities if you re staying longer but we didn t have time to use spa or pool

lovely terrace area bar open till 2300 hrs

thought of the little details everywhere, the room, the bed, the private yard, the bathroom, the gym, the dining room, everything of the highest quality

return breakfast is delicious staff was really nice, they gave us chocolates and water everyday room service food was very good as

cosy bar with short but delicious tapas style menu in the evening

hotel is a little understaffed, breakfast is pricey, the gym is missing equipment, finding parking is sometimes

outstanding restaurant downstairs and a terrific bar program with inventive cocktails and solid classics alike

hotel, great stuff valet parking very clean, beautiful and modern great bar and a

eam, sauna) and gym downstairs which you have to reserve

we had an easy and early check in

breakfast was not only very well taken care off, the staff was extremely helpful in finding us a

i was pleased that they accommodated an early check in when our flight arrived early in the morning

location locker luggage storage late check out easy check in

air conditioning not working. no availability of early breakfast with early airport departure.

i also appreciated the laundry service & them holding my bags before and after check out

no bar or restaurant. breakfast mediocre

laundry service was a bit slow

amazing breakfast, freshly made, simply delicious

allowed early check in. room was basic but ok.

and would benefit from a bit of tlc and also opening up to residents for the evening as a bar area and possibly

the room is spacious, with lots of light, a bar fridge and a lovely balcony to relax on

no bar or restaurant but a short walk to a great little taverna

no bar !

poor wifi, signal kept dropping out basic continental style breakfast, nothing hot poor bed linen, could

very poor wifi

staff were also very caring and accommodating with late check out as my girlfriend had food poisoning

nicely decorated rooms, great wifi and shower units

the instructions on how to get it in advance, but we made the mistake of assuming we would have wifi upon arrival

the location, parking accommodations it actually had a fitness room although small and to warm.

excellent breakfast at a reasonable price, fitness centre, good hearing (it was cold when we were there)

some bar food availability

no hotel bar to sit and relax in at the end of the day, although this is a covid problem, not a fault of the

great location, extremely clean and comfortable room, great breakfast

the pool on the roof was not open, due to it being march, but the whole pool area was huge and in

bastopol) and it had my favourite pintxos of the trip

boutique hotel amazing at tentative stuff fantastic bar reception area will definitely go

stunning building, spacious rooms and lovely rooftop pool area.

an indoor pool and a gym would be nice some plus.

breakfast was excellent and the location was perfect

did advertise having a gym which is true but two cardio pieces and a pec deck is very small and was a bit of a shame if

gym was tiny and claustraphobic

welcome and the helpfulness of all staff, reception, breakfast room, and housekeeping

the gym a little small and cold

free wifi

location, staff, breakfast, wifi

delighted there was a good car park. we were facilitated with an early check in.

wifi didn't work with iphone

wifi was very poor

great breakfasts every morning and the bar was very nice

check out at midday and early check in was much

wonderful staff at breakfast and reception

there is a coffee shop and a great restaurant and bar attached

the staff and the location especially the girl at breakfast excellent.

kids loved the science museum that is just behind the hotel (just take the walking

the breakfast was amazing, the gym is so modern and good also

room was large and comfortable, and the hotel’s decor and facilities are modern— spa, pool, meeting rooms

pool is nice but not so much when full of kids

the spa is awesome and sand breakfast is with good food, lot of option and cheap for the quality

restaurant offers great breakfast and the cocktail bar was a nice

pool was bracingly cold but that didn't really put us off

we had 2 connected rooms, ideal with kids. the rooms are comfortable, nice beds and good shower.

the staff were so helpful and they arranged room service for us when we arrived after a long day of driving

great breakfast

parking limited at certain times of the day, but there seemed to generally be the odd space

is a 20 min walk to the sites a bit long if you have young kids

room was spacious and comfortable, staff were friendly, and the food and drinks in the bar quite good

the parking lot was a bit difficult to drive into and had some limited space.

free wifi, easy to connect

overpriced extremely small rooms no gym

could do with a gym in todays day and age

the gym was closed for renovation which wasn't advised prior, but that just motivated our group to

staff outstanding and standards were excellent would benefit from a small gym

pool was very shallow and for a hotel at that price point a gym would have been great

sad you had to pay extra for the gym

gardens , bar facilities ,and excellent fruit at breakfast , good bread,very good shower with three versions

a very nice hotel and well located, the rooms are spacious and kids enjoy the swimming pool

room, excellent breakfast and amazing new pool area

did not have breakfast in the hotel as the city offers a lot of fine dining experience

and the rooftop pool was the icing on the cake

lovely rooftop pool,great outdoor seating area ♥️

staff were first class from reception to bar to housekeeping all in all a very good experience .

didn't get to use the rooftop pool but it looked lovely, as did the surrounding terrace

great bar and restaurant for a 3 star hotel. nice area and facilities. free parking.

not far from san sebastian, we drove up to the loiola train station, the last entry point where parking is free, and then it's seven minutes by train or thirty minutes on foot into the town

very nice. spacious and very clean room. nice swimming pool. very nice breakfast. we recommend

for cycling down into the centre of san sebastian, truly amazing breakfast and a swimming pool to cool down in after a long journey

pleasant garden and swimming pool

scenery, nice pool area, room was grand, breakfast was good if a little pricey but you get a bottle of the house

i ask the front desk the night i checked in why the wifi was so bad i was told to i should just except the why it was because they had just reopened a

very good wifi in room

underground parking felt safe and secure - the lift went all the way from the rooms, reception, bar area, down to the car park

the room service food was of a

, wifi password was not initally provided, water bottle in minibar wasn't provided after roomservice

remember though kids, this is donosti and this is what €99 gets you on a monday night

there were also kids making a racket at 6am

our kids had 103, also a great room

from the beach and old town(you need to use bus) was good, in addition, there are a lot of good bar and restaurant near hotel

the snack bar is very pleasant and ideal for a drink or snack any time of the day

would have been nice if the bar was open in the evening for a coffee or drink

the bedrooms were clean and comfortable and the same with the bar area

the food at the bar is really bad

has bar and restaurant

wifi didn't work inside our room. we had to go into the hallway

they have their own bar and restaurant downstairs

liked the restaurant which was very good plus the large terrace in front of the hotel and the bar was very jolly especially in the mornings as it served businessmen off to work who also held

out after that), and then on the last night being called down from my room as someone in the bar had not paid their bill

i enjoyed the gym

had interconnected rooms so our two young kids could have some independence

hotel bar was lovely and relaxing

great gym

the hotel has secure underground parking and ev charging points

great gym and pool facilities

gym equipment looked very tired which isn’t unusual but not really an issue for 99% of people

we also hoped that pool would have been heated or at least stated it was not heated

the pool was brilliant although a bit chilly at first to get

pool maybe a little cold for the kids but on a hot day that would be a good thing.

it was a pity to pay extra for the pool and spa.

reception and most (apart from one waitress) restaurant and bar staff super helpful and attentive, peaceful surroundings but close to the town of san sebastian

was some way from the town up a steep hill, but the on site restaurant and bar are perfectly

the spa was phenomenal, and the staff was incredibly charming and helpful in every aspect

just a 15min taxi drive to the vibrant atmosphere of the city, very nice staff, a great swimming pool and the food was amazing

no explanation, there was a little fridge pretending to be a mini bar again unplugged

plenty of free parking

very spacious room in a quiet area ! plenty of free parking and modern facilities

big, free parking

no evening meals, but you will find a simple restaurant just below the parking who serves wholesome meals

speaks for itself, but the hotel is modern without being dry, the staff are excellent, the the spa is delightful

not a very good fitness room

friendly and helpful staff especially the concierge team, courteous housekeeping, outstanding breakfast selection and service every morning which we thoroughly enjoyed, , daily weather updates

left the staff rushing around multiple errors on our room service orders

room service menu is rather limited

parking is plentiful and secure

beautiful, chap in reception helped us sort out a parking fine,

big parking space

the guest house is a short drive to san sebastian, where we were able to park easily in a parking garage and walk and enjoy the sights

private parking behind a close

catering and bar quality is excellent and reasonably priced rooms are modern and well

breakfast or even a coffee was not available before 8am.

all. breakfast special the service from ms. zurine

modern clean comfortable with outside terraces and a good bar and dining room

great location, very clean, nice bar restaurant and helpful staff

location, parking (with ev charging station), … room was spotless clean and bed was very comfortable

is only minutes from san sebastian and france, good for adults or kids

the ev chargers are a big plus for me

we got two connected rooms for the kids and they were over the moon with their 'welcome sweets'

good location with parking and ev charging

nice extra with the free bar of champagne and popcorn

modern rooms, very big bathroom, little balcony /private garden, lift, coffee machine & mini bar

lots of parking available thank you guys for a memorable stay and we would highly recommend this as a

free on site parking too

great parking

easy checkin, efficient, perfect location for drive through stop. excellent breakfast buffet.

and the bonus was the bar within short walk that was excellent for dinner and drinks

breakfast was very good with lots of choices in bread , fruits etc

also properly dog friendly dog allowed in some areas in the bar and they gave a little welcome gift for the dog

car park, bar restaurant.

super close to the great beach. brand new hotel comfy beds, good wifi

the breakfast was lovely

the spa bath was very relaxing

did not have breakfast. staff was extremely helpful and very friendly. no negativ to say at all!

bar could have done with more staff or waitress service at busy times

no kettle no bar no food sunday evening

very nice house red and white house wine at the bar and very reasonably priced

the second night we had guest above that were walking a lot (we think kids) then were walking a lot back and forth earlier in the am

restaurant and bar not open in evening (sunday).

the hotel is beautiful with many areas for relaxing and a bar if you fancy a drink