restaurant was closed only the bar was open.

a more varied selection of food in bar and restaurant.

time in the hotel , room was clean and tidy, reception staff was great , i think the staff at the bar could be a bit more smily, sad faces during the service

early bar closing

the cafeteria saved the day with drinks and bar food

the bar downstairs is good

noted by other people, the room was passable but the downstairs bar is appalling

the cleaning girl was very apologetic but when i explained what had happened to the staff at the bar they said i should have asked for a mop and bucket

the location was good and easy to find bar/cafeteria downstairs allowed early check in

the morning shift we shouldn't be charged for that evening, to the older gentleman working in the bar that made sure our coffees were not charged as we had already paid the parking we did not used

second time i have stayed here both times mini bar not working

coffee from the bar was delicious

the overall experience (i was traveling with 3 kids) was great

during the big san lorenzo festival), and the restaurant ticked all the boxes for adults and kids alike

a problem, but communication is not that easy --some of the staff (in the restaurant and outside bar do not understand english well)---but we appreciated the gesture of a free drink on arrival (-) bar which was part of the restaurant, didn't serve my preferred night cap, brandy (-)traditional bar for a pre dinner drink although there was a sign for one but only appeared to be a lounge area (-)no bar or restaurant. (-)lack of atmosphere, particularly in the evening. bar closed, no hub - bub. (+) mini bar too (-) there wasn t a bar area for drinks after a day of sightseeing (-) fridge there but no option of a mini bar or room service

the room was a good size and the wifi worked well

seasonable swimming pool

it wasn't summer and the pool wasn't open.

no attendant to help and room service guy was not very friendly

breakfast was in a bar next door with bad service and a minimal breakfast

breakfast could have had more selection and the bar could have been open in the evening

a bar cafe next door with tables on the pavement

breakfast does not start until 9 - no good as we played golf each day and had to go into town (500 yards away) for breakfast

we upgraded to the junior suite which gave us plenty of room and a spa bath that looked out to the view

good bar and restaurant onsite.

was very basic and was served in the bar next door, which belonged to the hotel, but was also public

coffee at breakfast bar needs upgrading

service was very slow, order at the bar if you are in a hurry

we could barely not sleep at night as a bar across the street was extremely noisy

visit was out of season so the bar and restuarant that looked so appealing were not open

the restaurant and bar were not open so no food there

service a little rushed in dining room. no bar to get a drink no water in the room no wifi

the bar is nice and the restaurant seemed good

service a little rushed in dining room. no bar to get a drink no water in the room no wifi

s me really), they offered an upgrade to beautiful room which made my stay unforgettable,

we had a great sunday night at the bar chatting with him

despite being little unhappy with the noise from the bar

hotel, great staff, continental breakfast was okay for us

breakfast was also good

sits at the end of quite a lively area with plenty of bars

spa was very nice and relaxing, also the views and the green surroundings

a nice, clean room, a good breakfast

location spa breakfast

you have to pay for the indoor pool via the spa area as the hotel has a separate agreement for usage of this area even though at no point is

in a very beautiful town, the room was comfortable and clean with a nice restaurant and free parking

the style of the hotel is unique, the location is good. the parking is free.

the bed was super comfortable and the breakfast was delicious

breakfast is served later than usual (between 9:30 and 10:30), which may not suit early risers or

breakfast started a little late (9.30) for the early risers, but worth the wait

breakfast is simple and delicious

nice breakfast, nice room with great view of the mountains.

bar and dining downstairs

nice view but the breakfast was nothing special, no vegetables again.

the breakfast was delicious, i loved the fresh juices and the fried eggs and bacon!

the restaurant is also very nice quality and a great breakfast included

had to miss breakfast as it starts in the hotel at 9am

stay and great breakfast

it would have been nice if the bar had been open during the day to serve tea/coffee

any english, and when we used iphone translated they still said they did not understand also no bar or evening meals were available which said it was when we

near no bar restaurant supermarket

only problem is that the bar and restaurant only open mon - friday

there was a bar but it was closed all the time

room service food was quite good

when we arrived into our room found the room service options were fascinating, which included a range of toys

private parking, blackout curtains, barely even any interaction with the staff needed

breakfast a slice of toast nothing else offered only more toast ,very poor when setting off for 5

folleteo y room service

one of the plates in the snack bar was quite low quality for such a place.

stay in room 108 unless you like being kept awake - right next to the bar and restaurant

clean and very nice, efficient and helpful staff in reception and bar and at breakfast

pool, no room service after 23:00, bar closes at 23:00 and personal is very strict with that

a 4-star hotel one expects a bit more extra facilities such as gymnasium, sauna, swimming pool or spa of good quality

downstairs bar looked nice (did not use it) (+) the bar at night is lively but closes early, at 10pm

fab bar area and reading lounge

having the restaurant and bar downstairs was so convenient and dinner was fantastic

bed was comfortable and room was clean. hotel bar and bar staff were cool.

there is a well-kept garden at the entrance and there is also a bar next to the hotel, a quiet and pastoral place, excellent value for money

concept of double stage lodgement with 3 rooms and small kitchen was interesting

hotel in a very quiet area, in well-maintained condition, two bedrooms in the room, a tiny kitchen, 30 minutes from madrid by car

a mini bar in the room is advertised but there was nothing in it

booked on the basis that there was a restaurant and as it turned out it was just a snack bar if you are driving madrid is impossible to get around unless you have done it before and know

staff at reception and in the bar and restaurant were very friendly and helped with any requests we had

the bar area was very comfortable

i asked for water (the mini bar was compltely empty) and they told me they were bringing to me but never happened

everybody seemed to gather in the irish bar next door (very loud music) which made the bar area redundant which was a pity

i asked for water (the mini bar was compltely empty) and they told me they were bringing to me but never happened

good location to explore the surrounding countryside, great covered swimming pool .

the room was a bit dirty (dust on the floor and such), the pool was nothing like the pictures

warm welcome bar and restaurant on site.

above the bar can be a little noisy but wasn’t a big issue for me

the 24hr bar served food and was ideal after a long day working

the cafe/snack bar had plenty of food and drink and well priced

a lovely restaurant bar beside hotel (castizo)

under refurbishment so breakfast was in an underground room, there was only a small lobby with no bar or restaurant, though within 15-20 minutes walk there are some

no bar or restaurant in the hotel itself, so dependent on opening hours of restaurants nearby.

bar closed 3

minibar fridge empty, apart from a couple of small bottles of water

restaurant and bar closed no local amenities nearby

too far from the city and bar closed on sunday night

we missed it we took a pack up breakfast one of the days but it s not the same restaurant and bar closed saturday & sunday evening we didn t know this and we re not very happy nearest

tries to save money by not puting water on a daily basis in your room and not changing the soap bar even if it is almost finished

was closed for the summer, bar also was closed, so we couldn t get anything inside of the

not possible to get a coffee until 11 when the bar opens

the staff at front desk and bar were really friendly, they made me feel l was valued as a guest

most of the facilities were closed as the restaurant and the bar and this must be advise when you book

lobby, bar and common spaces in general… perhaps they should start thinking about renovation.

breakfast did not open until 8 and the bar was also not open, so it would be nice to have an option to get coffee somewhere

the breakfast in the bar was even better than in the restaurant

diner in the bar was terrible, too much waiting for only one waiter, too much waiting for dishes, the menu was

the bar closed early.

lack of staff to serve in the bar (half hour seated and nobody comes)

outside pool area was lovely and pool had an outdoor bar which was great as i am disabled and need easy access, also lifts available so easy access to

the nq bar at the spa and gym club was always closed, but i wanted to try something there

the mini bar had only water.

spa was closed and sometimes it took a while to get served at the bar area inside as staff were busy on the reception desk

there was some awful construction work and hotel was nice enough to not make me pay for my mini bar as a token of appreciation of my patience

room service was available and room had a mini bar also

good staff, bar food was ok. rooms very clean. gym was ok

all the staff especially at the bar

and friendly throughout the stay

enjoyed the coffee bar and the breakfast was good value for money

thought there could be a bar same location as the swimming pool. other than that all good x

i enjoyed the mini bar in the room

room is exellent, bed is exellent. staff in bar is friendly and very professional.

interior on ech floor digerent nive touch and staff very happy and helpful food and bar ok

no bar or restaurant outside breakfast hour

staff, good breakfast, bar & food available

busy area- bar food terrible (horrid white bread sandwiches and crisps) breakfast ok parking space for

good selection of breakfast foods, ample coffee, fruit juices

english breakfast tea bags. although earl gray tea was available

bar staff was great

bottled water at bar does not have reusable tops and needs a bottle opener - very inconvenient.

the other problem was the price of drink at the bar 15

was no zero options about drinking coca-cola zero or other drinks zero in the mini bar at the room and there was no cocktails in the

be good if there was a roof top bar and swimming pool.

staff at the desk were extremely helpful, the rooftop pool and bar were gorgeous and the rooms were lovely

rooftop bar sehr cool

the rooftop is great too, with a pool and bar to chill

needed the breakfast bar to be open earlier than 0730

the roof top bar and service was excellent

more of a lounge bar area and snacks

it was difficult to understand what hours bar and restaurant are open

in the bar one evening, i spilt my drink

nothing really - bar a bit boring

bar and restaurant only seems to be available from 1pm to 4pm which is strange given most people in

to be peaky, at the bar, the bar tenders had no idea how to make gin tonics, but we drank anyways

able to check us in the front desk staff were amazing they helped us to book our reservation for barcelona to avoid the hassle at the metro,breakfast buffet amazing pool& bar also the

with all hotels i suppose the mini bar in room was an absolute rip off, 4 for small bar of chocolate, considering what the room

entering the hotel through the revolving glass door and immediately received first aid from the bar employees

the pool and bar area were great, had lots of shade when needed and the pool service was a great plus

restaurant and bar on the ground level which served very good food presented beautifully

nice quiet hotel breakfast had great choices bar staff friendly

great location, super service, friendly staff, great bar and restaurant

the bar staff is awesome

drinks served by pleasant bar staff

pool bar could do with updating but that's being a bit picky..

for a coffee and was told the bar was closed at 5 o'clock i had to go down to the cafe down the road

limited range of food on offer in the hotel's restaurant but there was an excellent bar only a few metres away

station so we could have easy journey the next morning we knew there was no restaurant but the bar served good snacks and small meals large room with very wide double bed

speed of getting a drink in sky bar , it was always busy .

breakfast and food at the pool bar is fantastic. rooms spacious and nicely styled.

the bar and lounge was very comfortable with good food and drinks

cool rooftop bar too

wish the price of drinks at the bar could be comparable to the local bars but it is the same with any hotel

i loved the pool and sky bar which were intimate with a modern twist making it easy to relax

small downside: there was no liquid soap in the bathroom, and no soap dish for the bar soap, so the area near the sink got a bit messy

drinking or smoking/vaping around the pool, but not really an issue as bar and seating right next to pool instead in relaxed

nice pool and rooftop bar in

the bar was hard to drink at, food was hard to get, i left for most meals and drinks

unfortunately hotels bar closes quite early

the roof top bar is also very nice

hotel, friendly staff, nice bar area to relax, good location, easy access to madrid city centre would stay again

the bar staff were also great and generally the hotel is tasteful and fantastic

bar and restaurant area was lovely, very relaxing

only negative was the rooftop bar was closed in december, however we found a couple in the city centre anyway to enjoy the views

did like everything there, from people who work at front , to people who work at desk and bar in short words i love

could not fault anything - apart from the bar closed at 11

our room wasn t quite ready, but they immediately offered us a voucher to enjoy a drink at the bar while we waited such a thoughtful touch

locatio, services , excellent bar and staff

great service and great staff. juan at the bar was great.