despite being little unhappy with the noise from the bar

s me really), they offered an upgrade to beautiful room which made my stay unforgettable,

we had a great sunday night at the bar chatting with him

room and the breakfast.

before i had breakfast with my group, i woke up earlier and they didn’t accept that i could have a cup of

early bar closing

the cafeteria saved the day with drinks and bar food

restaurant was closed only the bar was open.

cheaper to buy breakfast in bar rather than restaurant (toast only)

a more varied selection of food in bar and restaurant.

sits at the end of quite a lively area with plenty of bars

breakfast was pityful

welness/spa is poorly equiped and expensive

spa was very nice and relaxing, also the views and the green surroundings

30 staff friendly pool closed spa good but difficult to book

in a very beautiful town, the room was comfortable and clean with a nice restaurant and free parking

the style of the hotel is unique, the location is good. the parking is free.

bar and dining downstairs

stay and great breakfast

nice view but the breakfast was nothing special, no vegetables again.

the pool was really nice, there were several options for the breakfast.

had to miss breakfast as it starts in the hotel at 9am

the restaurant is also very nice quality and a great breakfast included

the bed was super comfortable and the breakfast was delicious

breakfast is served later than usual (between 9:30 and 10:30), which may not suit early risers or

breakfast started a little late (9.30) for the early risers, but worth the wait

needed to leave early the next day, but breakfast was not until 9:30 am

no breakfast served until 9:30, far too late for hikers.

fab bar area and reading lounge

i enjoyed the parking arrangements too

parking and that's it.

the room service waiter was rude

very clean well appointed rooms. lovely breakfast.

nice hotel , good parking , good breakfast

it would have been nice if the bar had been open during the day to serve tea/coffee

there was a bar but it was closed all the time

any english, and when we used iphone translated they still said they did not understand also no bar or evening meals were available which said it was when we

near no bar restaurant supermarket

only problem is that the bar and restaurant only open mon - friday

clean and very nice, efficient and helpful staff in reception and bar and at breakfast

stay in room 108 unless you like being kept awake - right next to the bar and restaurant

pool, no room service after 23:00, bar closes at 23:00 and personal is very strict with that

one of the plates in the snack bar was quite low quality for such a place.

it was nice to have a gym in the building even tough it is very small

the restaurant and bar were not open so no food there

the bar is nice and the restaurant seemed good

visit was out of season so the bar and restuarant that looked so appealing were not open

service a little rushed in dining room. no bar to get a drink no water in the room no wifi

t maybe it also because of the location of our room

the cleaning girl was very apologetic but when i explained what had happened to the staff at the bar they said i should have asked for a mop and bucket

noted by other people, the room was passable but the downstairs bar is appalling

the bar downstairs is good

the location was good and easy to find bar/cafeteria downstairs allowed early check in

second time i have stayed here both times mini bar not working

coffee from the bar was delicious

the morning shift we shouldn't be charged for that evening, to the older gentleman working in the bar that made sure our coffees were not charged as we had already paid the parking we did not used

the overall experience (i was traveling with 3 kids) was great

during the big san lorenzo festival), and the restaurant ticked all the boxes for adults and kids alike

a problem, but communication is not that easy --some of the staff (in the restaurant and outside bar do not understand english well)---but we appreciated the gesture of a free drink on arrival (-) bar which was part of the restaurant, didn't serve my preferred night cap, brandy (-)traditional bar for a pre dinner drink although there was a sign for one but only appeared to be a lounge area (-)no bar or restaurant. (-)lack of atmosphere, particularly in the evening. bar closed, no hub - bub. (+) mini bar too (-) there wasn t a bar area for drinks after a day of sightseeing (-) fridge there but no option of a mini bar or room service

pool very refreshing

no attendant to help and room service guy was not very friendly

hotel was advertised with a pool, but the pool wasn't open yet, which was a shame

nice room, clean, various breakfast and close to the city center

breakfast was in a bar next door with bad service and a minimal breakfast

a bar cafe next door with tables on the pavement

breakfast could have had more selection and the bar could have been open in the evening

the bed was very comfortable, and the spa tub was great

breakfast does not start until 9 - no good as we played golf each day and had to go into town (500 yards away) for breakfast

good bar and restaurant onsite.

coffee at breakfast bar needs upgrading

service was very slow, order at the bar if you are in a hurry

we could barely not sleep at night as a bar across the street was extremely noisy

was very basic and was served in the bar next door, which belonged to the hotel, but was also public

i asked for water (the mini bar was compltely empty) and they told me they were bringing to me but never happened

i asked for water (the mini bar was compltely empty) and they told me they were bringing to me but never happened

everybody seemed to gather in the irish bar next door (very loud music) which made the bar area redundant which was a pity

room service even though it was announced, very little chairs/hammocs in the swimming pool area, no electricity plug next to one side of the bed

that is not well contented with the pool and the lake

didn’t eat here but meet friends later at the bar for a drink and that was very good (nice white wine) access to wi-fi really easy and

mini bar was not mentioned in room facilities but we as a family we need it so i recommend it

service, cleanliness, bar and restaurant

because my kids loved the place

the town has plenty of public spaces, many play grounds for kids, rich in dining spots

reception staff were excellent. bar and restaurant staff less so

bar for breakfast available even though breakfast was not included in my room rate

the bar hours were a little short and out of 5 nights only able to visit once.

there's a nice bar right across the hotel, in the park

nice room, good breakfast

a mini bar in the room is advertised but there was nothing in it

booked on the basis that there was a restaurant and as it turned out it was just a snack bar if you are driving madrid is impossible to get around unless you have done it before and know

staff at reception and in the bar and restaurant were very friendly and helped with any requests we had

the bar area was very comfortable

downstairs bar looked nice (did not use it) (+) the bar at night is lively but closes early, at 10pm

above the bar can be a little noisy but wasn’t a big issue for me

the 24hr bar served food and was ideal after a long day working

the cafe/snack bar had plenty of food and drink and well priced

having the restaurant and bar downstairs was so convenient and dinner was fantastic

there is a well-kept garden at the entrance and there is also a bar next to the hotel, a quiet and pastoral place, excellent value for money

bed was comfortable and room was clean. hotel bar and bar staff were cool.

no plug for bath. kitchen equipment needs refreshing as things missing, so hard to cook properly

hard beds, noisy ventilation system (outside the room, impossible to switch off), no breakfast (just a croissant and a coffee in the adjacent

a lovely restaurant bar beside hotel (castizo)

under refurbishment so breakfast was in an underground room, there was only a small lobby with no bar or restaurant, though within 15-20 minutes walk there are some

no bar or restaurant in the hotel itself, so dependent on opening hours of restaurants nearby.

we missed it we took a pack up breakfast one of the days but it s not the same restaurant and bar closed saturday & sunday evening we didn t know this and we re not very happy nearest

too far from the city and bar closed on sunday night

bar in the evening doesn't open till 19

nly 10:30) the access to terrace in the bar was not

minibar fridge empty, apart from a couple of small bottles of water

the staff at front desk and bar were really friendly, they made me feel l was valued as a guest

lack of kitchen personnel between 10 and 20, no bar to have drinks or tea and no room service

not possible to get a coffee until 11 when the bar opens

tries to save money by not puting water on a daily basis in your room and not changing the soap bar even if it is almost finished

was closed for the summer, bar also was closed, so we couldn t get anything inside of the

warm welcome bar and restaurant on site.

very nice accommodations with a good dining room and bar area at reasonable prices

the breakfast is worth the 10 euros, the bar snacks are great and the evening meal was excellent

but the staff - especially breakfast coordinator carol and the senior bar tender/waiter - who made the best mojito's in spain

rry didn't catch his name) were amazing

the bar has great hamburgers

enjoyed the coffee bar and the breakfast was good value for money

interior on ech floor digerent nive touch and staff very happy and helpful food and bar ok

shuttle from/to airport, shuttle to santiago barnabeu stadion, room was comfortable, toilet is amazing

i enjoyed the mini bar in the room

thought there could be a bar same location as the swimming pool. other than that all good x

the breakfast bar was superb

the mini bar had only water.

lack of staff to serve in the bar (half hour seated and nobody comes)

outside pool area was lovely and pool had an outdoor bar which was great as i am disabled and need easy access, also lifts available so easy access to

spa was closed and sometimes it took a while to get served at the bar area inside as staff were busy on the reception desk

nice bar and restaurant

why is the room mini bar price so expensive when the hotel bar prices are very good?

were informed on arrival we could eat in the restaurant from 8:30pm or the bar served food if we preferred

were friendly and helpful, room was very clean and comfortable, good choice of snacks from the bar if not wishing to use the restaurant

lovely old property which was right by the aqueduct. nice friendly bar and outdoor seating area.

and friendly throughout the stay

there was some awful construction work and hotel was nice enough to not make me pay for my mini bar as a token of appreciation of my patience

good staff, bar food was ok. rooms very clean. gym was ok

room service was available and room had a mini bar also

great location, helpful staff, great breakfast, nice bar and cosy.

bar and breakfast was excellent and staff very pleasant

us with tourist information and organising a taxi for our departure, and the lady on duty at the bar in the evening

from an old mansion, with heavy, high timbered ceilings, lovely spaces inside and out, a bar and an excellent buffet breakfast

we loved it :) everything we asked for from the reception was organised very fast, people at the bar and restaurant were very kind and helpful, housekeeping was great as well

the roof terrace bar was also a real bonus we watched the sun go down on the aqueduct whilst sipping cold beers-

male staff at reception & bar were unfriendly and not welcoming at all; they hardly spoke to

on top of the building is a terrace with bar with music where we watched the sunset

everything was great and the rooftop bar was incredible ud83eudd29

issues was that we were staying on last floor and next to the room there was a roof bar/club which was playing loud music and we could hear the people closing the bar at 5-6 in the

bar was not open when we were there during the whole weekend in fact which was a shame we were

nice, modern, clean hotel with bar in lobby. underground parking.

excellent decor, very stylish, great mini bar & food

bar service inside the hotel, they said it s working just during weekdays, not weekends

their outdoor bar area is lovely for an evening drink and chat with

prices at the bar where extremely high. 8euro for 330 ml local bear.

bar staff was great

the other problem was the price of drink at the bar 15

bottled water at bar does not have reusable tops and needs a bottle opener - very inconvenient.

the bar downstairs was beautiful

very pleasant family run hotel with a friendly bar and excellent restaurant, this was my second stay and i will go again

enjoyed some beer and tapas in the bar where the bar person really looked after us

the bar and restaurant was superb value for money and of the highest quality

great tapas bar downstairs,fantastic location, good value

the bar is very popular with locals and has a great local vibe

location, although our room was at the back above the hotel bar and it was quite noisy in the evening as we kept the window open

the restaurant is vast and has a cosy bar at the back

there was only a bar of soap and some generic shower gel so make sure you bring your own shampoo, conditioner, body

the staff were all fab and the spa was lovely after a day

do have remotes) anyway, this didn't spoil any of our stay though, and we will return to hotel spa la casa mudejar

the staff were amazing especially the bar staff who could not do enough to please

stay here, the staff were kind and the facilities were great, a member of staff from the bar gave us a free drink as we were there very often, could not fault anything

too really good pool lifeguard lady was brilliant as was hamza on reception and manuel in the bar nothing was too much trouble highly

no coffee or tea available until bar opened in the

swimming pool was very cold and drinks in bar are very over priced 10 euros for malibu and

a coffee or tea service or wine bar in the afternoon would have topped off a great experience

bathroom in bar area was disgusting.

location close to bars, restaurants, places of interest

there was also spa facilities and a restaurant/ bar in the hotel which we didn't try, though i'm sure they are handy for visitors staying longer

of the old town, less than 5 minutes walk to the aqueduct and the alcazar, out of season the bar is closed and the restaurant is only open for breakfast, however there are good places for

lobby bar was very uninviting since it was so quiet, no piano or any type of soft music

though we only made use of the water)

like the medieval stone walls in room and the bar area and the friendly staff at reception

orange juice was definitely not freshly squeezed choice of pastries poor cold milk not cold in bar don't serve peanuts, our group had a bad

breakfast bar was incredible

was extremely helpful in trying to get us on the parking app and recommended a fabulous tapas bar san miguel which was fantastic

terrace bar was not open while we were there.

great terrace to sit with a glass of wine from their bar and watch the sunset

rooms were large and well appointed with mini bar and filter coffee machine

of castle from room, garage for car, walk to all attractions, very friendly staff, great little bar and terrace

pool not being open until 12 and no bar to buy drinks unless with diner, uber drivers could never find it

pool bar could do with updating but that's being a bit picky..

station so we could have easy journey the next morning we knew there was no restaurant but the bar served good snacks and small meals large room with very wide double bed

clean, large, comfortable room. amazing breakfast for price paid. nice bar for drink before bed.

for a coffee and was told the bar was closed at 5 o'clock i had to go down to the cafe down the road

smashing bar wine and food

it wasn't very close to any bars or restaurants. having said that the hotel bar was good.

attitude of the waiters at the bar who completely ignored us

there is a great bar on the corner

however on sunday the bar and restaurant are closed in the evening

it was great to have a bar downstairs and a supermarket nearby

the bar and restaurant was down because of fixing up. so we couldn't get coffee or any food.

everything was great, i think the bar could maybe stay open a bit longer :-)

service food was poor value for money and there was no price guide for the mini bar in our

the bar had no prosecco/ cava last night which was a little disappointing

parking is free and easy

be a little bit tricky as it's on an unclassified road (mind the potholes) we had an excellent breakfast and came home to a good dinner after a busy sightseeing (+) the evening meal was excellent and so was the complimentary breakfast (+) excellent breakfast and very attentive staff (+) but this location was very beautiful with a nice walking path and a good breakfast (+) the dinner and breakfast were simple but beautifully prepared (+)lovely setting, excellent and friendly staff, really good food and complimentary continental breakfast (+)friendly and helpful host, hotel was spotless, beautiful location, nice breakfast (+) very good continental style breakfast (+) the dinner & breakfast was delicious (-) because of the location - it is far away from center, no coffee shops or restorans, the breakfast should be more than