the restaurant is also very nice quality and a great breakfast included

the pool was really nice, there were several options for the breakfast.

the breakfast was delicious, i loved the fresh juices and the fried eggs and bacon!

nice view but the breakfast was nothing special, no vegetables again.

stay and great breakfast

bar and dining downstairs

in a very beautiful town, the room was comfortable and clean with a nice restaurant and free parking

the style of the hotel is unique, the location is good. the parking is free.

sits at the end of quite a lively area with plenty of bars

spa was very nice and relaxing, also the views and the green surroundings

you have to pay for the indoor pool via the spa area as the hotel has a separate agreement for usage of this area even though at no point is

welness/spa is poorly equiped and expensive

the spa was not open when we stayed as we were out of season

breakfast is served later than usual (between 9:30 and 10:30), which may not suit early risers or

breakfast started a little late (9.30) for the early risers, but worth the wait

needed to leave early the next day, but breakfast was not until 9:30 am

the bed was super comfortable and the breakfast was delicious

breakfast is simple and delicious

fab bar area and reading lounge

s me really), they offered an upgrade to beautiful room which made my stay unforgettable,

despite being little unhappy with the noise from the bar

we had a great sunday night at the bar chatting with him

a very nice room - very clean and great bathroom. the breakfast was a bit basic.

hotel, great staff, continental breakfast was okay for us

a more varied selection of food in bar and restaurant.

time in the hotel , room was clean and tidy, reception staff was great , i think the staff at the bar could be a bit more smily, sad faces during the service

cheaper to buy breakfast in bar rather than restaurant (toast only)

the cafeteria saved the day with drinks and bar food

early bar closing

everybody seemed to gather in the irish bar next door (very loud music) which made the bar area redundant which was a pity

i asked for water (the mini bar was compltely empty) and they told me they were bringing to me but never happened

i asked for water (the mini bar was compltely empty) and they told me they were bringing to me but never happened

the pool is covered but not climatized so it was not open - nov 3z

good location to explore the surrounding countryside, great covered swimming pool .

visit was out of season so the bar and restuarant that looked so appealing were not open

the bar is nice and the restaurant seemed good

the restaurant and bar were not open so no food there

service a little rushed in dining room. no bar to get a drink no water in the room no wifi

basic other room facilities

noted by other people, the room was passable but the downstairs bar is appalling

the bar downstairs is good

the cleaning girl was very apologetic but when i explained what had happened to the staff at the bar they said i should have asked for a mop and bucket

the location was good and easy to find bar/cafeteria downstairs allowed early check in

coffee from the bar was delicious

the morning shift we shouldn't be charged for that evening, to the older gentleman working in the bar that made sure our coffees were not charged as we had already paid the parking we did not used

second time i have stayed here both times mini bar not working

during the big san lorenzo festival), and the restaurant ticked all the boxes for adults and kids alike

the overall experience (i was traveling with 3 kids) was great

a problem, but communication is not that easy --some of the staff (in the restaurant and outside bar do not understand english well)---but we appreciated the gesture of a free drink on arrival (-) bar which was part of the restaurant, didn't serve my preferred night cap, brandy (-)traditional bar for a pre dinner drink although there was a sign for one but only appeared to be a lounge area (-)no bar or restaurant. (-)lack of atmosphere, particularly in the evening. bar closed, no hub - bub. (+) mini bar too (-) there wasn t a bar area for drinks after a day of sightseeing (-) fridge there but no option of a mini bar or room service

pool very refreshing

swimming pool closed

no attendant to help and room service guy was not very friendly

i wish there was a better poolside service for food and drinks during the daytime

a bar cafe next door with tables on the pavement

breakfast was in a bar next door with bad service and a minimal breakfast

breakfast could have had more selection and the bar could have been open in the evening

breakfast does not start until 9 - no good as we played golf each day and had to go into town (500 yards away) for breakfast

we upgraded to the junior suite which gave us plenty of room and a spa bath that looked out to the view

was very basic and was served in the bar next door, which belonged to the hotel, but was also public

we could barely not sleep at night as a bar across the street was extremely noisy

good bar and restaurant onsite.

coffee at breakfast bar needs upgrading

service was very slow, order at the bar if you are in a hurry

very nice accommodations with a good dining room and bar area at reasonable prices

the bar closed at 11pm on a saturday night!

hotel bar closed before midnight

absolutely loved the classy feel of the lounge and bar area, loved the antique feel of the rooms and hallways

the bar has great hamburgers

the bar was excellent and lovely to come back to and the food was delicious

nice bar and restaurant

were friendly and helpful, room was very clean and comfortable, good choice of snacks from the bar if not wishing to use the restaurant

were informed on arrival we could eat in the restaurant from 8:30pm or the bar served food if we preferred

excellent bar area

great location, helpful staff, great breakfast, nice bar and cosy.

a good bar fridge, good storage and cross ventilation

bar and breakfast was excellent and staff very pleasant

from an old mansion, with heavy, high timbered ceilings, lovely spaces inside and out, a bar and an excellent buffet breakfast

we loved it :) everything we asked for from the reception was organised very fast, people at the bar and restaurant were very kind and helpful, housekeeping was great as well

issues was that we were staying on last floor and next to the room there was a roof bar/club which was playing loud music and we could hear the people closing the bar at 5-6 in the

male staff at reception & bar were unfriendly and not welcoming at all; they hardly spoke to

on top of the building is a terrace with bar with music where we watched the sunset

the bar could have been staffed for longer hours

very close to everything and has a roof bar yes

great tapas bar downstairs,fantastic location, good value

) they have a restaurant and bar onsite

the bar and restaurant was superb value for money and of the highest quality

very pleasant family run hotel with a friendly bar and excellent restaurant, this was my second stay and i will go again

the bar is very popular with locals and has a great local vibe

location, although our room was at the back above the hotel bar and it was quite noisy in the evening as we kept the window open

there was only a bar of soap and some generic shower gel so make sure you bring your own shampoo, conditioner, body

the restaurant is vast and has a cosy bar at the back

do have remotes) anyway, this didn't spoil any of our stay though, and we will return to hotel spa la casa mudejar

the staff are extremely kind, the spa was in a cave, clean, and relaxing

no bar available in the hotel.

of the old town, less than 5 minutes walk to the aqueduct and the alcazar, out of season the bar is closed and the restaurant is only open for breakfast, however there are good places for

bathroom in bar area was disgusting.

the staff at reception and cafe/ bar were very friendly and attentive

location close to bars, restaurants, places of interest

not impressed with breakfast. really enjoyed the bar food.

lobby bar was very uninviting since it was so quiet, no piano or any type of soft music

though we only made use of the water)

like the medieval stone walls in room and the bar area and the friendly staff at reception

orange juice was definitely not freshly squeezed choice of pastries poor cold milk not cold in bar don't serve peanuts, our group had a bad

booked this hotel for its proximity to the airport, maybe we were very nieve to not realize what adults only entiled

the room, the room service.

room service food was quite good

the room service waiter was rude

nice hotel , good parking , good breakfast

there was a bar but it was closed all the time

it would have been nice if the bar had been open during the day to serve tea/coffee

only problem is that the bar and restaurant only open mon - friday

near no bar restaurant supermarket

any english, and when we used iphone translated they still said they did not understand also no bar or evening meals were available which said it was when we

rooms were large and well appointed with mini bar and filter coffee machine

of castle from room, garage for car, walk to all attractions, very friendly staff, great little bar and terrace

great terrace to sit with a glass of wine from their bar and watch the sunset

clean and comfortable room with mini bar and safe

was extremely helpful in trying to get us on the parking app and recommended a fabulous tapas bar san miguel which was fantastic

attitude of the waiters at the bar who completely ignored us

and snack bar not open on sunday evening and fully booked at lunchtime

smashing bar wine and food

there is a great bar on the corner

however on sunday the bar and restaurant are closed in the evening

parking is free and easy

be a little bit tricky as it's on an unclassified road (mind the potholes) we had an excellent breakfast and came home to a good dinner after a busy sightseeing (+) the evening meal was excellent and so was the complimentary breakfast (+) excellent breakfast and very attentive staff (+) but this location was very beautiful with a nice walking path and a good breakfast (+) the dinner and breakfast were simple but beautifully prepared (+)lovely setting, excellent and friendly staff, really good food and complimentary continental breakfast (+)friendly and helpful host, hotel was spotless, beautiful location, nice breakfast (+) very good continental style breakfast (+) the dinner & breakfast was delicious (-) because of the location - it is far away from center, no coffee shops or restorans, the breakfast should be more than

the open spaces and gardens are beautiful and a view from the bar and restaurant to transfix you

loved the room and the view. loved the location. the bar and restaurant area lovely.

we love sitting in the bar area overlooking segovia having a drink

the bar was very good and we sat outside with a great breeze

very pleasant bar / cafe with outside seating area

pool area in gardens with bar

nice garden bar near the pool for an evening drink

there appeared to be too many managers wandering around doing nothing, whilst yelling the bar staff off for not being in the bar when people needed drinks

great team at the pool, in the bar and restaurant and on the front desk

the bar and lounge area were comfortable

well located, ample parking, good bar and restaurant facilities

the bar staff were excellent, especially dorothy. the parking wasw great.

no public transport to segovia near hotel. bar at the first floor.

bar downstairs was very noisy at night, and the price of the room was quite steep for what it was

the bar and restaurant are buzzing with activity

one of the plates in the snack bar was quite low quality for such a place.

stay in room 108 unless you like being kept awake - right next to the bar and restaurant

pool, no room service after 23:00, bar closes at 23:00 and personal is very strict with that

clean and very nice, efficient and helpful staff in reception and bar and at breakfast

property claims to have a sauna and gym

the cafe/snack bar had plenty of food and drink and well priced

above the bar can be a little noisy but wasn’t a big issue for me

the 24hr bar served food and was ideal after a long day working

under refurbishment so breakfast was in an underground room, there was only a small lobby with no bar or restaurant, though within 15-20 minutes walk there are some

no bar or restaurant in the hotel itself, so dependent on opening hours of restaurants nearby.

a lovely restaurant bar beside hotel (castizo)

restaurant and bar closed no local amenities nearby

minibar fridge empty, apart from a couple of small bottles of water

did not work the pool was opening very late

bar closed 3

nly 10:30) the access to terrace in the bar was not

not possible to get a coffee until 11 when the bar opens

most of the facilities were closed as the restaurant and the bar and this must be advise when you book

was closed for the summer, bar also was closed, so we couldn t get anything inside of the

the staff at front desk and bar were really friendly, they made me feel l was valued as a guest

lack of kitchen personnel between 10 and 20, no bar to have drinks or tea and no room service

shuttle from/to airport, shuttle to santiago barnabeu stadion, room was comfortable, toilet is amazing

interior on ech floor digerent nive touch and staff very happy and helpful food and bar ok

i enjoyed the mini bar in the room

thought there could be a bar same location as the swimming pool. other than that all good x

room is exellent, bed is exellent. staff in bar is friendly and very professional.

lack of staff to serve in the bar (half hour seated and nobody comes)

the nq bar at the spa and gym club was always closed, but i wanted to try something there

spa was closed and sometimes it took a while to get served at the bar area inside as staff were busy on the reception desk

the breakfast bar was superb

outside pool area was lovely and pool had an outdoor bar which was great as i am disabled and need easy access, also lifts available so easy access to

rooms were very clean and comfortable, the bar and the food were very nice, the staff were very kind and helpful

and friendly throughout the stay

no tea/coffee making facilities within room and unable to get it from reception once bar closes.

there was some awful construction work and hotel was nice enough to not make me pay for my mini bar as a token of appreciation of my patience

good staff, bar food was ok. rooms very clean. gym was ok

bar shut too early in the evening

bar was not open when we were there during the whole weekend in fact which was a shame we were

their outdoor bar area is lovely for an evening drink and chat with

was supposed to be a bar menu, but int was not available, only the restaurant menu was available

bar service inside the hotel, they said it s working just during weekdays, not weekends

no coffee or tea available until bar opened in the

swimming pool was very cold and drinks in bar are very over priced 10 euros for malibu and

stay here, the staff were kind and the facilities were great, a member of staff from the bar gave us a free drink as we were there very often, could not fault anything

the hotel lobby and bar very nice and modern, the restaurant very good space and the food delicious

too really good pool lifeguard lady was brilliant as was hamza on reception and manuel in the bar nothing was too much trouble highly

the other problem was the price of drink at the bar 15

prices at the bar where extremely high. 8euro for 330 ml local bear.

bar staff was great

bottled water at bar does not have reusable tops and needs a bottle opener - very inconvenient.

the bar downstairs was beautiful

it was great to have a bar downstairs and a supermarket nearby

the bar had no prosecco/ cava last night which was a little disappointing

reception staff and bar staff were all lovely

the bar and restaurant was down because of fixing up. so we couldn't get coffee or any food.

service food was poor value for money and there was no price guide for the mini bar in our

for a coffee and was told the bar was closed at 5 o'clock i had to go down to the cafe down the road

station so we could have easy journey the next morning we knew there was no restaurant but the bar served good snacks and small meals large room with very wide double bed

pool not being open until 12 and no bar to buy drinks unless with diner, uber drivers could never find it

speed of getting a drink in sky bar , it was always busy .

it also had the nicest or strongest mini bar i have ever seen

having drinks at the beautiful bar was the best way to start the evening

the bar area in reception was welcoming and comfortable

lobby bar closes too early for a hotel

there was not price list on the mini bar and we were a little chocked at check out.

) of late check-out only for about 30 minutes while having a meeting with drinks at the bar of the hotel

i loved the pool and sky bar which were intimate with a modern twist making it easy to relax

breakfast and food at the pool bar is fantastic. rooms spacious and nicely styled.

the ground floor public areas were lovely, modern, fun music instruments and decor, bar was welcoming for a snack or nightcap

the bar and lounge was very comfortable with good food and drinks

cool rooftop bar too

staff in the restaurant and bar were exceptionally friendly helpful and made me feel safe

clean and nice rooms, really nice staff, air cooling, nice bar and restaurant, quiet at night

good bar food and welcoming staff

there is a bar there and a burger king at the train station, but not much else

location was great for proximity to chamartin train station. good restaurant and bar on site.

entering the hotel through the revolving glass door and immediately received first aid from the bar employees

to be peaky, at the bar, the bar tenders had no idea how to make gin tonics, but we drank anyways

able to check us in the front desk staff were amazing they helped us to book our reservation for barcelona to avoid the hassle at the metro,breakfast buffet amazing pool& bar also the

service at the front desk exceptional service in the bar patio exceptional

with all hotels i suppose the mini bar in room was an absolute rip off, 4 for small bar of chocolate, considering what the room