very very poor dated and no one there after 11 o clock at night,maybe something like a sports bar would suit so people could socialise, the entertainment was by far the worst i have ever

the mini bar was empty ???

only thing we didn't like was the lunch menu and food served and the level 0 bar, the one that was open every day

staff were absolutely fabulous especially at the downstairs pool bar can t praise enough

would be nice to have the bar by the quiet pool open longer

after dinner, there is no late bar which would have been nice

no lounge bar area to sit at on an evening after our evening meal as area still used for outside diners

would of liked the bar to have stayed open a bit longer in the evenings .

no real evening bar area. needs high quality bar with occasional entertainment

only bar is the small one by the pool - would be nice to have a social area (on roof terrace or atrium

enrique on the bar was worth staying for

fresh bread and croissants in the bar every day

the prices at the bar are a lot higher.

barraquito at the bar was

staff are excellent, from the suitcase porter to the reception & bar staff

*new rooftop bar + terrace is a nice alternative when the pool area is crowded

remember nothing, may be noise from pool area when a cocktail bar was open until 23

spent an amazing week, all the hotel staff from the reception to the maids, cooks, bar staff and everyone else were great, helpful and accommodating, the location was quiet which

conditioning not very good, food at dinner time not much choice and snack bar not much choice either

my room was on the 4th floor and had requested one away from the pool bar and to be overlooking the reception at trance as the noise was a little louder than desired

cups were a lot smaller than if you had the drink in a glass at the bar area

there were plenty of options for entertainment - the pool animation was awesome and the piano and bar in reception at night was a nice feature

maybe just tray to give more charm to the bar area in front the swimming pool.

were very helpful room was excellent food was excellent music in the bar gym and sauna

bar was good but no light options such as crisps/chocolate/peanuts… but that’s only a small

the bar staff are the friendliest i've ever come across, the entertainment team are friendly and work

bar staff were great too

could do with another bar on an evening

the sports bar was amazing for the sunset views and open through the night

the rooftop areas with the sports bar and sun bathing areas are very nice

the nightly entertainment in the salon bar was first rate

was lovely, food was exceptional, was worth paying the extra for all inclusive as drinks at the bar were expensive

everything about the pool area from the amazing views to the pool bar itself

prices in the bar were expensive

clean, bed really comfortable. there was a jacuzzi! lovely bar on the terrace to watch sunsets !

the bar food, the entertainment & especially the staff are excellent

the pool, bar and restaurant were great and the front desk with the books and open windows gave it a nice

gym didn't seem very clean and missing weight bar pegs

location, beautiful view from the room also the bar area

the restaurant and bar is reasonably great and food quality is good

cocktails and spirits can be served behind the bar which was included in the price

and lots of variation and choice every day with lots of space in the restaurant to relax • the bar choices and cocktails all included were great

we thought the snack bar was actually the lunch big shout out for the meatballs

air con in rooms, could have had entertainment in the adult bar every evening not just weekends, adult pool area fab but not enough signage to advise no kids,

the bar could be more upbeat. live music?

in the main hotel u could get fresh pizza mad at anytime in the morning by the bar man without any

pool and the food at the pool bar was delicious and quick service

liked the toasties at the snack bar and found all the staff at the reception, bar and shop friendly

very friendly cleaners in most day only downfall was the shop in complex closed at 8pm the pool bar across the road closed at 5pm main bar

possibly the only thing was the onsite bar and mini market shutting early ish.

great helpful staff throughout the resort with reasonable prices during the day at their poolside bar as well as the amazing rooftop terrace, with a fantastic view and vibe

nice bar pool area and and nice and quiet

it was quite a special time for us as my partner asked me to marry him on the roof top bar at the hotel

breakfast and bar meals were fabulous but chose not to include the evening meals

nice size swimming pool and great happy hour deals at poolside bar

that the bar did not stay open in the evenings, however understands that its still fairly quite time and the

the hotel plays music by the pool every day and there are drinks served from the bar/restaurant and also from the rooftop bar

clean modern and stunning the staff are all welcoming and wonderful especially the restaurant/ bar two ladies who are soo friendly and professional they both spoke excellent english and looked

bar closed at 10

we also loved the pool bar, the bar staff made the most amazing cocktails

pecially jan), fabulous facilities&side bar ,delicious breakfast and superb infinite pool

lovely helpful reception staff

at the pool bar was lovely and very reasonable and very good portion size,staff were lovely

large rooms with views over marina, reception area / bar very smart, staff could not be more helpful

both the lunch at the pool bar and dinner at the hotel restaurant are very good and reasonably priced

plenty sunbeds they let you to fill up the water bottles good food snack bar is open all day friendly staff

choice of cocktails in the bar on the ground floor

or fans, no airer on balcony,all-inclusive drinks appeared to be diluted, only one pool bar area open while we were there, very little in the way of entertainment, wifi reception

great kitchen facilities, great shower, and a wonderful sea view from balcony, the complex has a bar at the pool, and a shop, and there is a small town which you can walk to, also good bus links

the snack bar selection was also limited

maybe some sort of (classy) entertainment would tempt people to come down to the pool bar in the evening to try juan's fabulous cocktails (+)the staff made u feel welcoming, both restaurants were top class and the food was excellent, pool bar and pool area spotless and so relaxing , would recommend to anyone, the views were spectacular (+) the bar man at the rooftop bar was also excellent (-)poolside bar service was quite slow (+) the staff there and at the pool bar were exceptionally good (+) pool bar menu very good, special of the day dish that we got to try was absolutely delicious (-)think the bar service/food service around the pool area could be improved (+)crew/team was super friendly @ the pool bar (jaime),canaria restaurant, housekeeping(luci) and@ the reception(sir with tattoo),lovely

the staff are amazingly friendly, the pool, gardens and kids club are fantastic.

beach access for hotel guests - very friendly staff - room safe & private parking included - late check out without extra charge

kids absolutely loved the swimming pool

breakfast buffet was very nice. the pools, staff, and gym were great.

a lot to be fair, it is fine, location ok, right on the beach, nice pool and pool bar with snacks

not told before hand that both their restaurant and piano bar would be closed.

there is a bar as well and sometimes live music, but at the same time it doesn’t get loud so that you can

bar prices very reasonable

apartments were lovely and staff especially oliver in the bar were exceptional

there weren't a lot of restaurants within walking distance - but the bar el boya was an excellent casual tapas restaurant and i highly recommend

hotel could have a bar with some music on in the evenings.

the restaurant was comfortable, and you could also eat at the bar by the swimming pool if you wanted to spend the whole day at the hotel and relax

the weekends you need to pay extra to use the beach bar and pool

could do with a more appealing bar and restaurant

it lacked a small bar or cafeteria where you could get something sweet sometime

excellent - great views - fantastic top floor infinity pool and bar - regular free bus service to maspalomas - we go away 3 times a year and this is the first time

the views from the sunset bar and the gym are amazing, an ideal place to go if you want to disconnect and enjoy

bar food was not good

very rude and unhelpful staff at the bar near the rooftop pool

from everyone, but a special shout to raul on reception, and to eduardo, ayoze and valerio at the bar who make the place what is and are such fun

lolo, raul at the reception are very efficient, the staff at the bar and restaurant, ayose, diego, edu, david, jhonny are the best people one can hope to have in

everything! bar staff were super friendly and welcoming. will definately be back

staff outstanding especially david the lovely bar manager

traveller would very easily make friends here facilities are great, rooftop sauna and amazing bar and staff the bar staff go thru extra mile to make you feel welcome the rooms are modern and

hotel bar closing at 10pm which is very early

from daily bingo and workout classes in the pool, to the tiki bar and huge gym, as well as fun and helpful staff

eat at pool bar - good menu at reasonable prices and nicely presented

more food options at bar pool

the beach bar is overpriced.

the pool was a good size the pool bar during the day

moody little bar man

was usualy served under heaters and so not as hot as it could be the hotel had no indoor bar

not hard but supportive enough, there were extra blankets for still cool nights in february bar man nights exceptionally attentive; only one grumpy one during day; friendly staff especially

the pool bar offers drinks from 11 am to 11 pm with 2 local beers on offer and various cocktails which are

everyone's idea of a good time, i would have enjoyed if there was an area with a more lively bar with music somewhere in the resort - maybe one that was open slightly later at night

told we had to wear trousers at the poolside bar for dinner but when we turned up everyone else was in shorts

a bar near the pool area, very close to the beach, access to promenade

the staff at the front pool bar were lovely...the playlist music as you sunbathed was class

the pool side bar with maryela, enriques, maria and the others was also great

we were right above the main bar which was a little annoying with a child if we were in bed before 11pm but understand it’s a

the location is awesome and you can enjoy romantic sunsets at the bar next to the sea

yourself to beers, wines, soft drinks at different spots as well as being able to go to a manned bar and get cocktails etc

occasional bar staff being short tempered

in the purple bar closed too early 10:30 its too early

noisy entertainment around pool no kettle in room hot breakfast food was cold

quiet and relaxing, large room with coffee machine and capsules + a bottle of water on arrival, pool towels, beach slippers and bathrobes

separate sunbathing away from pool

comfortable accommodation nearby pool close to bus stop

odd opening hours for food at the blu bar - one of the pool bars, 12-1 and then 3

in the popular hotel bar by the sea, one singer cleared the bar at around 5pm

the bar staff in the rose bar were great, a real show of creating and presenting the cocktails

some furnishings need updates. rose bar and restaurant a little dated

great breakfast, great location, friendly staff

areas for improvement would be the pool bar food menu and speed and friendliness of staff

snack lunches at the poolside bar were also very good

lovely african bar & pools around the resort. lots of greenery.

the theme, the rooms, the central bar area. also reasonably priced

pool snack bar had very little choice, breakfast was very good but stayed the same each day

in general were ok but in bar area being english we found we were treated as second class citizens we were not served

the bar service and service in general was excellent

highlight is the breakfast - probably the most extensive and high quality breakfast bar i have ever seen

the not so good coffee from the automatic machines) although offered at extra charge from the bar in pool

the pool bar could of done with more staff as it got really busy.

drinks at the bar are €12 for a cocktail, one of the bartenders was great and cared about making it properly

towels not 5 star and breakfast area is huge and very busy

excellent facilities including pool and gym and for food was

location was excellent, the large infinity pool is one of the nicest i've come across anywhere, the outdoor seating was the loveliest place to

lots of lovely swimming areas and an infinity pool which was freezing but views amazing

we recieved discount vouchers for the spa/ restaurant and bar which was a nice added bonus

staff, especially pablo at the bar were amazing

non existent in bar area and restaurant and needs to be installed and improved

and variety of food, helpful staff, housekeeping is of a high standard, bar staff and drinks a great choice

the snack bar drinks options were fine but not extensive, a dedicated pool bar would be better

wish to have more local cava or champagne options on the pool bar menu

you can use the pool and loungers on the roof bar monday to friday at no extra cost

music from club bar on roof from 9am on the saturday

bar was very high quality

importance of excellent customer services, all staff are well presented - they certainly set the bar high when it comes to standards

bar and restaurant are also really good

room and bar, kids pool warm with slides, beautiful bar with lovely staff

food could have been better across all meals. especially the pool bar menu

also the bar staff were particularly attentive and helpfull often providing us with information that should

didn’t work there usually (chef didn’t know how to prepare dishes on the menu, people at the bar didn’t know the menu) breakfast buffet dramatically declined in offer and quality, etc

2 big pools, bar and the most important thing for me food

lightning in the indoors bar area and restaurant was to bright and wasn t so cozy be be there

at the restaurant and the pool bar you may encounter the best service ever - even with a mask on - you can see the blink in their

lovely cocktails and bar menu has everything you could ask for

understaffed que to bar reception some staff great some rather rude as in short dissmisie answers to questions

luis and javier at the pool bar super welcoming and friendly too

hank you carmelo, macarme)

kevin, javier), location of hotel, super comfortable bed, excellent cleaning nice pool area and bar room well equipped and good size, great

cluding the bar staff) are wonderfully friendly and helpful

the hotel was great the staff are so friendly the bar are the best 5

the bar staff around the pool and evening bar were very rude.

the staff here are friendly and helpful and the bar staff and pools are great

barbacan was brilliant

in particular, bar staff dina and the animation team max, roberto, bene and patrick made our stay phenomenally fun

the pool bar prices were expensive in comparison to the resort including snacks for children

what we loved: the pool area and adjoining bar which served great lunch options & terrific aperol spritz

the swimming pool is good as is the poolside bar too

clean, comfortable and relaxing environment with a nice bar area.

drinks at the bar were very expensive.

the pool bar area allows smoking, even in the food area and this is very off putting when your eating lunch

the pool, jacuzzi and bar were all close by together which made it feel relaxing

clean place with nice outdoor pool. shout out out to the big chess pieces next to the pool.

pool is freezing

very nice pool area. good location.

restaurant / breakfast reception staff swimming pool / jazcuzzy / gardens

location , bar , pool and jacuzzi

later bar hours would be nice as it closes at 6:45 but not too much of an inconvenience

mini bar as stated in booking coffee facilities not what i understood it to be price seemed high for

the location is a short walk to the bars but far enough to be quiet and feel exclusive

bar lady valeria lovely made amazing cocktails sanum beach cocktail the best

great that hotel has a pool and sauna

the swimming pool was large and very well maintained, and even in february the water was warm enough to enjoy

excellent views even from the pool

the swimming pool and sauna usage is easy

the resort is remote to a degree[that's what we liked the most], the pool is cool and the ability to use the bbq facility works really well

staff, cleanliness, quiet around the pool, lively in the bar at night, great selection at breakfast with your eggs and bacon cooked to order

pool area, pool bar restaurant bar, location close to bars, restaurants, shops, everything to

the food was good, we especially liked the lunch at the snack bar and we could have any cocktail or drink from the menu

was great and value for money, restaurant offered many choices and quality was high pool bar food was lovely too and some good choices on nculding bbq on certain

bar staff very attentive as were the lunchtime pool bar - lovely seafood

we didn't care but they gave us 1) a free late check out; 2) waived (unnlecssarily) mini bar bill really fair, really good experience

only thing we were a little disappointed with is the bar closes at 5pm

proximity of pool to street. crowded breakfast room, bar and fitness suite. small size of pool.

we didn't care but they gave us 1) a free late check out; 2) waived (unnlecssarily) mini bar bill really fair, really good experience

from the main gate to the apartments meant you had to walk very close, in fact, adjacent to the pool, abit too narrow, especially when guys are bathing/standing around the pool

my room which had a fantastic position over looking the pool what let it down was noise from the bar at night, i don’t mean between the hours of 12am 01am i’m mean some nights 2am till 4:30am

staff were very friendly and the bar at the far end of the complex, under the rooms were very good with our son oli and kept

many choices for the food, convenient transport, nice bar and some performance was really nice.

few self-service stations around hotel and drinks from bars are great

the cocktails were all included in the all inclusive and were as good as if you bought them at a bar, a 24 hour bar to take advantage of also which was excellent

excellent and the hotel installations very particular ,la piscina el bar en la piscina y sus access

staff were very friendly and swimming pool was decent size with a nice bar in the middle

falta de personal y servicios , like real bartenders on the bar and two or “three persons on the reception

the pool area with bar is great

lady who serves at the pool bar is very lovely

only for 5 mins as the maintenance guys came very quick too but lucky we had cocktails from the bar with us plus a screen to watch tv so not a problem either as it was quickly

jose in the pool bar very rude to a few customers

there should have been more early entertainment in the pool bar early evening

bar is not in every room, you have ti rent them for a minimum of 1 week for an extra cost

the pool bar was great always playing cards with my family and having nice drinks thanks to the barman

staff location entertainment size of room bed airco pool bar and pool restaurants

the plenty small shops and bars around the swimming

food was really good, the pool bar had a lot of bevarages to choose from, variety of everything

service in pool bar was great, you could have cocktails or bartender will make you one

only disappointment was the snack bar by the pool- we felt that this could have had better options, e

the pool bar offers a lot of tables where you can sit during the day and in the evening to watch the shows

was only slightly chilly but was still fun to swim around in, and the cocktails in the poolside bar were smashing

we didn’t use the bar so can’t comment on that but overall we were impressed with the hotel and would defiantly

staff were really friendly, all inclusive was well worth the money, the cocktails at the pool bar were lovely, the snack bar open nearly all day was very handy, lovely breakfast in the buffet,

got a room facing the bar street outside the hotel, and unfortunately, it was pretty noisy at night

prices of food and drinks at the pool bar are reasonable and food looks fantastic

there is a gym and a spa and also an outdoor bar with lounging area which is stunning

waiter service around the pool was great and there's a great view from the pool bar overlooking the sand dunes

no toilets near the buffet area. the one by the bar is too far

the bar staff round the pool

some smoke free tables in bar but right next to smoking tables

you’re also about a 10 minute walk from the yambo centre if you are into gay bars, the food, although of a nice standard is very repetitive and all-inclusive really isn’t

two large pools with lots of seating and a nice bar

location for the restaurants & bars were within easy reach

good bar service, great room, good a/c

bar service on the thursday afternoon was very very slow

the cocktail bar

poolside bar opening times , only 1 pm - 5 pm

location, view on ocean and sand dunes

bar and restaurant very good , lovely pool

entertainment - did enjoy the magic show and music at the sunset bar but some of the lobby bar entertainment was a little cringe

the bar at the pool closed at 4 o'clock. ud83dude02 no, everything was just wonderful.

dinning and bar staff exceptional

bar was great and very relaxing

food and bar were fantastic, with a good selection of different foods, and drinks

the snack bar is a really nice free lunch option

live evening music was packed so had to sit inside with competing bar music

that we couldn’t use the snack bar until 11 so couldn’t help yourself to the self use coffee machine

great position at beginning of sand dunes. fabulous sea views. nice bar and entertainment

particularly bar and reception staff

get near any of the meats which was a shame, all meals are generally good and a lovely salad bar but a small queue now and again

little touches like slippers in the room and blankets in the outdoor bar etc

pool bar could have been open later and was generally disappointed in the drinks and bars themselves

food was good, bar staff very friendly and the rooms very clean. lots to choose from food wise.

the only snacks at the pool bar were same sandwiches everyday, no other snacks at all

no race for sunbeds was plenty to go around nice pool bar snacks available through the day

were a little hit and miss, most were very polite but the pool bar man seemed a little grumpy

and the best thing is the vines, sangria and beer always on tap so you don't need to wait at the bar

for everyone and i between the meal times and all throughout the day they have a pool snack bar which is stocked with pizzas, burgers, hotdogs, chips and fresh fruits and pastries

the guys on the bar were also fantastic and knew our favourite drinks by memory

good service at pool bar

not many varieties on the bar food menu

breakfast, lunch and dinner with a lot of variaty and in between you could order at the bar at the pool, like hamburgers, sandwiches and fries

courtesy and friendliness of all staff from reception to bar to restaurant and the cleaning staff all responded with a smile and

especially xander on the front desk and all the staff on the grill section of restaurant and the bar staff were brilliant at their jobs but also very friendly welcoming and made us feel

olga's bar next to the pool povides great cocktails :) the apartment is cleaned and towels changed every

the olga bar was lovely, staff at the bar very

was amazing, the garden was so beautiful, the staff was super helpful, and there is an amazing bar right next to the pool where you can eat and drink for quite cheap (they are separate from the

every day, beach very close to the property, nice bar with low prices just next to the

a shame that bar olga was so fenced in

roof top bar is an absolute disaster staff is so rude we stayed downstairs the whole time

chill out bar , the room view and the complementary gifts we got

would have liked to get something substantial to eat at pool bar .

staff daniel and christian in the main bar where brilliant really made our stay comfortable and looked after

was clean, had a lot of space, free entertainment, swimming pool as well as a restaurant and bar available

the cash lunch bar food was poor

bar which serves drinks to guest is not manned between 6:30 and 10pm

lights crooked, glass broken at restaurant entrance, socket with wiring exposed close to bar and not enough sockets in room

no real bar scene at night in the hotel, relax cafe next door does have a live music night

the pool and bar facilities were private but had secure direct access to the beach and the coastal path

the pool bar was also great

the staff was friendly enough, the bar service was great and entertainment also very good

chilling music during dinner; great choice of food (and quality) and local drinks; poolbar open till late, you can chill on the sofa next to enlightened pools; lovely quiet area around;

during the day water aerobics, a few shops and bars around

hotel in a quiet location but a few shops and bars nearby and nightly entertainment in the hotel

bar services and entertainment also very good for a family holiday

an adults bar or space for on a night would be brilliant

bar area poorly staffed with long queue for drinks

a nicer bar area would be good

pools and garden area with bar is clean and nice

cleanliness & bar staff & chefs

to nothing in adult entertainment on an evening bar by the restaurant was so small , and always having to wait to be served , far too

all the staff were very friendly and the nightly entertainment and bar staff were excellent

staff in the pool side bar could smile from time to time and be a bit more friendly

nice area with a little beach with a bar and good restaurants

very spacious room with large balcony and sea view. pool area and bar is very good.

noise from pool bar at night

jacuzzi fantastic for evenings :) fantastic swimming pool, small pool for kids and jacuzzi, great bar with lunch snacks and cheap happy hour drinks

we received complimentary drinks at the pool bar when we arrived

the area around is very quiet, nice little bar outside the supermarket be warned very hilly steep walk

noisy because room too near bar and restaurant so you can heard all

the bar and restaurant were excellent, craft beers, very good food [the best rabbit for a long time]

style of the hostel , lovely and warm inside the rooms , as all have heaters , food in the gastro bar amazing , real fire going , christmas tree up background music while eating

high-ceiling rooms, comfy beds, nice little pool, a few minutes walk from a great local grill bar (closes at 5 pm)

t i

for the breakfast

delightful breakfast terrace and pool area with wonderful views

the room -in fact we were given a suite -was very comfortable and we enjoyed the breakfast terrace,outside seating areas and the views from the pool very much

the hotel bar is never open. the whole town closes at 10 pm

the bar and restaurant were closed

was cold at night there was no mini bar or glasses a previous occupants left over items remained in the fridge

ten very good

bar wasn't open at all while we stayed

very good breakfast selection every day with wonderful bar food and restaurant

we used the bar in the evening, which was great

air con is a plus and mini bar is just big enough to pop few of your own bits in if you don’t want to pay mini bar prices

clean, tidy with great staff. bar food was lovely too.

the front bar was lovely very welcoming the rooms were spotless

, a bar

island, staff witch was very helpful, i have to mention angela from restaurant,, gema from pool bar and havier fro sky bar, great holiday, great

loved the relaxing roof top bar too

and beyond for anything we needed, from the girls at reception, the restaurant staff, chefs, bar staff, technicians, cleaners, and pool staff

excellent in every department from reception / restaurant / housekeeping / gym / sauna / pool bar / gardens all were friendly and did their jobs very well

antonio in the bar was super helpful, if there are more antonios he is the one who lived in denmark

bar on the roof was great

pity the bar was closed, when i was there , i guess it’s open only during summer season

the rooftop bar was not open during our stay as we were there mid week, but we still really enjoyed being able

) at the sky bar